Rob Roth is a brand new Cybertruck owner from Alberta, Canada, and says his heart is broken after his truck completely fell apart less than 24 hours into ownership.
Rob adds that the Cybertruck bricked itself as he was attempting to defrost the truck before driving it.
Rob shared his story on the Tesla Cybertruck Canada group on Facebook and simply titled it “Heartbroken.”
Here is what he wrote…
“I picked up my Cyberbeast yesterday afternoon, drove two hours home, and had a blast driving it last night with friends and family. This morning, I defrosted it and drove to work. At lunchtime, the defrost did not engage(46% battery left), would not go into Drive or Reverse, started giving me errors/warnings, and then shut right down.”
This is not an ideal situation for a truck with a starting price of $165,999 in Canada. Continuing his post, Rob provides more details about his failed attempts to revive the truck.
“I Spent the next 4 hours on the phone with Tesla service, trying to revive it by “boosting” it. We did revive power, and some things activated, but others did not. Eventually, nothing worked…even with boosting. I went back to meet the tow truck driver, and we were able to get some power with boosting again(maybe it’s because we boosted frunk again?) and got it in some sort of emergency mode and was able to limp drive it onto the tow truck.”
What’s interesting here is that Rob only drove his Cybertruck for approximately two hours; however, he has already spent four hours trying to revive it.
I don’t know about you, but I would be unhappy if I had to spend twice as much time trying to solve the issue with my brand-new vehicle than the entire time I was able to drive it.
As for what exactly went wrong, Rob hasn’t yet received a definitive answer from Tesla but says he believes it has something to do with the truck’s heating system.
Rob continues to write…
“I am unsure what happened, but I noticed later at night that the fan noise under the dash seemed louder than before. I just assumed it was because of the cold temperature (-18C) (-0.4F), but maybe something else was going on?”
Tesla employs a heat pump on the Cybertruck to increase the heating and cooling efficiency. This is good for preserving battery power and range, but there are questions about how effective this system is in harsh environments.
Whatever the cause, Rob is not thrilled with the whole situation and continues to write…
“Anyhow, I sure hope Telsa makes me whole on this. I feel like spending this type of money and having this sort of hassle within 24 hours is unacceptable. In love to heartbroken on the same day.😭💔”
Finally, Rob concludes his post with a picture of his Cybertruck loaded onto a flatbed. Most people would be unhappy with this sight, but Rob doesn’t seem too bothered writing, “Note: My Cybertruck does look awesome on that tow truck!”
Overall, the Cybertruck appears to be failing its first test in the Canadian winter and at the same time, breaking some hearts. Please let me know what you think in the comments. Share your ideas by clicking the red “Add new comment” button below. Also, visit our site, torquenews.com/Tesla, regularly for the latest updates.
Image: Screenshot from IMCARS YouTube channel
For more information, check out: Tesla’s Autonomous Cybercab Involved in First Minor Accident
Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.
Comments
Does Canada have lemon laws…
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Does Canada have lemon laws the way the USA does? Personally, in this situation I'd want my money back. Spending that kind of money for a truck that can't survive a full 24 hours it pretty bad.
Yes, there are lemon laws…
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In reply to Does Canada have lemon laws… by Michael (not verified)
Yes, there are lemon laws. They are provincial laws so there are variations.
As a rule of thumb, Quebec's consumer protection laws are most robust. Alberta's are usually in the category of "caveat emptor, suckah!"
That is sad I would demand…
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In reply to Does Canada have lemon laws… by Michael (not verified)
That is sad I would demand my money back like WoW
Maybe he didn't see what…
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Maybe he didn't see what happened to Tesla's in Chicago last year. If I were him I'd return it and wait a few more years to work out the bugs. Dead right away is a bad sign.
I found it interesting that…
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I found it interesting that people are spending outrageous sums of money on a vehicle that does not perform up to expectations. Well, all people seem to be doing is making alien musk wealthier. If only the truck was better looking.
Hahaha 🤣 hahaha have you…
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Hahaha 🤣 hahaha have you tried plugging it in. Maybe blockheater needs to be on head.
Got dizzel and eat mo pussy…
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Got dizzel and eat mo pussy. Or sit around and whine with the Metrosexual truck
Yo Straight Out of Your Mom…
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In reply to Got dizzel and eat mo pussy… by Suk Medong (not verified)
Yo Straight Out of Your Mom's Basement
Add Canadian winter to the…
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Add Canadian winter to the long list of things the cyber "truck" can't do.
I was unfortunate to have…
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In reply to Add Canadian winter to the… by Dang (not verified)
I was unfortunate to have rented a Tesla during 2022 Christmas. The 14° temp for 3 days had me call AAA for towing twice. Would not hold a chege and took hours for an only 20% charge.
I said then its a sleepy piece of trash
Hint:! Before releasing your…
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In reply to Add Canadian winter to the… by Dang (not verified)
Hint:! Before releasing your cash, take the written warranty to an attorney! 🥴
I still dont know why anyone…
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I still dont know why anyone would spend that much on THE MOST UGLIEST vehicle on the planet. I cant understate THE UGLIEST.
Really brought back memories…
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Really brought back memories of a similar situation with a 1978 Plymouth Horizon. Brand new, drove it home, next morning wouldn't start. Towed to dealership. two days later, the exhaust system fell off, back to the dealer. A couple days go by, won't start, choke stuck. back to dealer, On the way home, the exhaust falls off again. The story could continue but finally it was at the dealer again for the stuck choke, they called and said it was fixed, I grabbed my spare key and went and got the car. The dealership called, asked if I had the car, I said yes, they said I didn't pay for the repairs and they would have me arrested. I gave them my address, and told them that I wanted nothing more than to stand in front of a judge and read all 33 work orders I had received in the 40 days I'd had the car. I never heard from the dealership again. Unfortunately, this was before the lemon law days. Worst POS I've ever had. On the upside, been driving Teslas for 8 years now and other than changing tires and the accessory battery no other issues.
Just too many issues…
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Just too many issues happening to the cybertruck. Looks like engineering needs to sit down evaluate all of these issues and start planning on how to remedy this.
Maybe they can look for an engineering job at Boeing, another company struggling at an engineering level.
Maybe EM needs to rename DOGE to dodge is in Dodge ball. Apply that to how they do things.
I saw other articles…
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I saw other articles recently too where there is a shelf right below the headlight so when driving through snowy conditions, the headlight are gradually blocked.
I don't think engineering thought of any winter environments for this truck.
I picked up a brand new…
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I picked up a brand new Subaru and within 10km, it started smoking. Had to return it right away and got another. But somehow it didn’t make the news!
Well, a Subaru with an issue…
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In reply to I picked up a brand new… by Jay Van (not verified)
Well, a Subaru with an issue is rare. An issue with the over promised and under delivered Syber Chuck that has been hyped up for years and turns out to be disappointing and flawed in practically every imaginable way IS noteworthy. Also, it is nice to laugh at the incompetence of the worlds richest man who pays no taxes and stole the last election for his fascist friend who also pays no taxes and says that anyone who DOES pay taxes is an idiot. I struggle to pay my bills from time to time, but I pay taxes. I am starting to wonder why I should...seeing as how the people who can AFFORD to DONT.
You didn't say or announced…
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In reply to I picked up a brand new… by Jay Van (not verified)
You didn't say or announced thar you purchased that Vehicle for a 100 grand, like the cyber beast with 4 independent motors for each Tire? I realize that the cyber Truck, makes a cyber beast Truck that comes with a hefty 165,000.00 price tag boggles my freaking Brain. But I realize that Alot of People just don't use their brains. For some reason. I saw a Telsa Sedan in the middle of the road, and a tow truck flatbed that was loading it onto the flatbed. I asked the owner what happened he replied he lost all power, but thankfully his cellphone and the Telsa App. Sent out a tow truck with a flatbed, where it would be towed to a Telsa Dealership where it would be repaired.
Why people spend money on…
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Why people spend money on this junk spend as much to buy a home and I can just imagine the service cost on this crap
I've seen a couple on the…
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I've seen a couple on the road in the last few weeks.
I guess the old saying "Money doesn't buy taste" comes to mind.
Too each their own but that kinda coin for a 2 hour ride...no thanks.
Now that is amusing. The…
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Now that is amusing. The truck gods were smiting this Alberta for not heeding the commentary on electric trucks in Alberta winters.
What does bricked mean? And…
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What does bricked mean? And frunked. I speak English
Frunk is a contraction for …
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In reply to What does bricked mean? And… by walt (not verified)
Frunk is a contraction for 'front trunk'. Teslas have an additional small trunk space at the front because there is no engine.
'bricked' is a term for when an appliance, often a phone or the likes breaks in such a way that it is rendered unusable but not actually physically broken. All it's useable for though is a paperweight as it's as useful for its intended function as a brick.
Bricked means turned his…
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In reply to What does bricked mean? And… by walt (not verified)
Bricked means turned his truck into a brick. This term comes from people messing with their phones until they were useless (bricked). Frunk is what real truck drivers call the "frankenstein truck". Try the urban dictionary next time you're confused, because it's not going to get better for you.
I assume that heat pumps in…
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I assume that heat pumps in cars work like heat pumps in residential and commercial construction. Heat pumps when used for HVAC don't work below an ambient temperature of 17 F and then require electric resistance heat. I assume Tesla has allowed for this.
The fact that the batteries…
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The fact that the batteries went dead so fast on a typically cold Canadian winter day is no surprise to anyone living there. Even a normal gas vehicle needs to have an engine block and oil heater for better chances of the vehicle starting. Even pulling the battery out and bringing it in the house during brutally cold weather increases your normal car battery life.
Should have done his…
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Should have done his investigative homework how these EV’s work in such extreme cold.
Crummy design. A heat pump…
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Crummy design. A heat pump will not "make" heat below about 40 degrees F (4.4 degrees C). Below those temperatures It will make heat by using an auxiliary source like an electric heating coil, propane or natural gas, heating oil, or a heat exchanger with an outside wood furnace (as a former home inspector, I've seen all of these). Trying to defrost / warm up a car with a heat pump will draw an enormous amount of power from the battery to heat the electric coil. Dead battery. Perhaps terminally dead.
Be glad it didn't catch on fire with anyone in it.
Nice purchase you idiot!!! …
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Nice purchase you idiot!!! Hope that your HERO Mr.Musk himself was nice enough to get on the phone call and offer you a refund for that expensive TURD!!!!
"Still love the truck though…
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"Still love the truck though. And the knee pads signed by Elmo." -- Doofie McDooface
Pagination