A Tesla Cybertruck Owner Says His Auto Windshield Wiper “Completely Self Destructed, Tore Itself Apart During a Heavy Snow,” Adds, Tesla Should Fix the Wiper Under Warranty Because It Turned Itself On

Frank is a Cybertruck owner from Big Sky, Montana, and says his truck’s windshield wiper completely self-destructed during heavy snow.

Frank adds the auto wiper decided to clean the windshield on its own and automatically shattered into pieces when it met the heavy snow.

The baffled Cybertruck owner shared his experience on the Cybertruck Owners Club forum.

Here is what he wrote…

“Heavy Snow destroys Windshield wiper assembly

We have been getting some pretty wet and heavy snowfall in Montana lately.

Cybertruck Windshield Wiper: 0

Montana Winter: 1

It completely self-destructed. Tore itself apart. Luckily, there are no scratches on the windshield.

I spent about an hour trying to reassemble it, and I learned a lot about how it's constructed. About eight compression clips basically hold it together, and the primary connect is like a super clip. The blade backbone is two pieces of metal that don't want to be parallel to each other. The rubber is threaded between the metal pieces in a simple groove.

I once took apart a starter pulley on an engine, and this reminds me of that nightmare.

All in all, it's very weak for the leverage it has to deal with.”

Finally, Frank concludes his post advising Cybertruck owners in winter climates to make sure they don’t have the auto wiper feature turned on.

Frank writes…

“If you live in a heavily winterized state, my advice is to leave the auto-wiper 'off' during winter. It can decide to swipe before you have the windshield cleaned of snow (especially if you are in and out of your truck getting gloves or setting the defrost). Also, I will be ordering a backup, as there's no chance of replacing this within 500 miles.”

Below his post, Frank included several pictures of his Cybertruck windshield wiper blade shattered into pieces.

As you can see, the wiper blade is damaged beyond repair, and Frank says the culprit is the auto wiper feature that decided to swipe the windshield under its own volition.

Looking at the comments, fellow Cybertruck owners were for better or worse understanding of Frank’s issue with the auto wiper feature.

A fellow Cybertruck owner from North Carolina writes…

“Normally, I would point and laugh at someone trying to use the wiper as a shovel, but accidentally leaving it on 'auto' is very easy to slip up with.

Hopefully, Tesla has a really great retrofit coming for the wiper. We have a 1kW motor to work with, so I am hopeful.”

Frank agrees with this sentiment and adds that he wishes Tesla fixes his wiper blade for free as the truck independently decided to turn the windshield wiper on.

Frank writes…

“I think it should be fixed under warranty, at least a free wiper. I tried to submit a service request, but the only way to work with Tesla’s system is to schedule a service appointment.

The nearest service center is 7 hours from me. Some serious rough edges with Cybertruck service communication for those of us not near a service center.”

Seven hours to the nearest service center is not ideal for any vehicle. However, making things worse in Tesla’s case, it’s almost impossible to talk to an actual human being before setting foot in a service center.

This means that, potentially after seven hours drive Frank be turned back without any resolution.

Overall, Frank’s situation is not ideal. However, it also raises bigger questions about Tesla’s fully self-driving future.

In Frank’s case, he can simply turn off the auto wiper feature and proceed with caution. However, if Tesla indeed starts an autonomous ride-hailing service this June, this raises questions about how the vehicle will handle snow and other harsh environmental situations.

Please let me know what you think in the comments. Also, given that the auto wipers turned on automatically, do you think Tesla ought to fix Frank’s broken windshield wiper? Share your ideas by clicking the “Add new comment” button below. Also, visit our site, torquenews.com/Tesla, regularly for the latest updates.

Image 1: Screenshot from Now You Know YouTube channel

Image 2: Screenshot from Frank’s Cybertruck Owners Club post

For more information, check out: A Boomerang-Shaped 5 lbs, 9-foot-Long Stainless Steel Flies off a Tesla Cybertruck While Driving 70 Mph on the Highway, Owner Says “It Could’ve Hurt a Motorcyclist or Gone Through a Windshield”

Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.