Bob, a Tesla Cybertruck owner from Tennessee, says that after 15 service visits and his truck spending 55 days at the service center, Tesla has finally bought back his truck under the lemon law provision.
Bob listed the number of issues he faced along the way on the Cybertruck Owners Club forum.
He writes…
“Lemon Law Buyback - It’s Done
Total repair attempts: 15 separate service visits
- Total days out of service: 55 days
Recurring unresolved issues:
Driver/passenger door misalignment (4 repair attempts)
Front drive unit noise/whine (5 repair attempts)
Tonneau cover water intrusion (3 repair attempts)
Suspension clunking noises (2 repair attempts)
Driver/Passenger door water leaks (8 repair attempts)
Rear drive inverters going into safe mode due to a false undervoltage during charging (4 repair attempts), and rear drive units being disabled.
PowerShare system: never worked- persistent, hazardous malfunction since installation
It’s done.
Soon I’ll post a listing of all the things I bought for the truck.”
Below his post, Bob shared a picture of a letter he received from Tesla.
The letter reads…
“Tesla, Inc.
THE TITLE TO THIS MOTOR VEHICLE HAS BEEN PERMANENTLY INSCRIBED WITH THE NOTATION "LEMON LAW BUYBACK."
Given all the issues he encountered with his Cybertruck, Bob says he’s happy to return the truck to Tesla and get his money back.
However, looking at the comments, several Cybertruck owners suggested that he should use the money he received from Tesla to purchase another Cybertruck.
A fellow Cybertruck owner from Dallas, Texas writes…
“You don’t want to try another one? It’s $20,000 cheaper now than when you bought yours, and it will actually work this time.”
A second Cybertruck owner from Kansas writes…
“You can always get another Cybertruck.”
A third Cybertruck owner, Adam from Denver, Colorado, also suggests that Bob use his Tesla refund to purchase another Cybertruck.
Adam says the build quality on the latest Cybertrucks has improved a lot and attests that he bought a Cybertruck a couple of weeks ago, and so far, the vehicle has been flawless.
Adam writes…
“Hi Bob. Since you liked the Cybertruck so much when it functioned properly, consider getting a new one with 0% financing. I took delivery in early June, VIN #69,6xx, and my Cybertruck is flawless.”
Another Cybertruck owner, Kenneth from California, agrees that the newer Cybertrucks have significantly improved build quality.
Kenneth writes…
“I've always admired all the early adopters. You sacrifice your time and money so people like me can enjoy an amazing product for generations. Thank you.”
Looking at all the comments, Bob was getting several suggestions that he should buy another Cybertruck; however, in response to everyone, Bob simply replied, saying…
“You can’t be serious.”
Bob then gives a long explanation of why he will not consider buying another Cybertruck and also dismisses the suggestion that the new Cybertrucks are $20,00 cheaper.
Bob writes…
“It’s not really $20,000 less because the Foundation Series Cybertruck included a lot of things that the current offering does not include. So, there really wasn’t a significant premium; you were just not given a choice about the options they included.
And it may be $20,000 cheaper, but it’s still depreciating like a rock (far more than any other vehicle I’m aware of) as soon as you leave the showroom, and the design issues that brought me to this point are still present.
Speaking of depreciation, I asked Grok about the Cybertruck, and it said this:
‘The Tesla Cybertruck depreciates faster than most vehicles in the U.S., especially compared to traditional pickup trucks (e.g., Ford F-150) and some EVs like the Rivian R1T. Its 35–45% first-year depreciation is notably higher than the 20% typical for trucks or the 30% two-year average for all cars. However, certain luxury EVs or niche vehicles, like the Tesla Model S or BMW i8, may have comparable or worse depreciation rates, particularly over longer periods. Without exhaustive data on every U.S. vehicle, it’s not certain the Cybertruck is the absolute worst, but it’s among the highest-depreciating vehicles, driven by oversupply, limited demand, and external controversies.’
These issues may not be in every truck, but they have the potential to be, and that’s not worth spending over $100,000 only to find out I’m right back where I started.
No… this is life giving me a do-over. I may consider getting another Tesla, but I will not buy another Cybertruck until there is a significant redesign of several key parts of the vehicle. Based on how frequently Tesla redesigns its vehicles, I think we will all be waiting a long time before there is a meaningful refresh that addresses the issues I encountered.”
This is a conclusive rebuke of the Cybertruck from a previous owner. However, please let me know what you think in the comments.
Share your ideas by clicking the RED “Add new comment” button below. Also, be sure to visit our site, torquenews.com/Tesla, regularly for the latest updates.
Image: Courtesy of Tesla, Inc.
For more information, check out: Several Tesla Cybertruck Owners Share That Their Truck Goes Into Full-On Regenerative Braking Every Time They Engage FSD at Highway Speed – Add “I’m Brake Checking People Every Time”
Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.
Comments
It's interesting to consider…
Permalink
It's interesting to consider that there will be no cybertoys on the road in just 10 years. No one will be able to afford the frequent repairs after the warranty expires.