Cybertruck Buyer Says Tesla Salesperson Tried to Sell Him a Cybertruck Involved in a Major Accident Without Disclosing the Service History – Adds, “It Has 40 Parts Replaced Costing Over $15,000”

Eric Miller, a Cybertruck owner from Florida, says he was pleased when a Tesla salesperson informed him that he could purchase a Cybertruck at a discount.

The Tesla salesperson even went one step further and said this is the biggest discount he has ever seen on a Cybertruck.

Excited, Eric proceeded with his purchase, but on the day of pickup, Tesla informed him that his delivery had been postponed due to an issue with a front truck motor.

This is not a major issue; however, suspicious Eric asked for the service history of the Cybertruck, and he couldn’t believe all the work the relatively new demo vehicle has undergone.

Despite being driven only 800 miles as a demo vehicle, the truck has undergone extensive work.

The service report indicated that the truck had more than 40 parts replaced, required over 17 labor hours for repair, and incurred costs exceeding $15,000.

After reviewing the list of all the parts replaced, Eric now believes the Cybertruck was involved in a major front-end collision.

The surprised Cybertruck buyer shared his story on the Cybertruck Owner Only group on Facebook.

He writes…

“I ordered a Cybertruck last Saturday. It was a demo model with 800 miles on it.

The salesperson at the store told me I should buy it because it had the biggest discount they’ve seen—$3,900.

My pickup was scheduled for today at 2:30 pm, but I received a call this morning stating that the pickup would be delayed because the frunk motor wasn't working.

I looked into it further, and it appeared that the demo car had undergone quite a bit of work.

I asked for the service log (see pic); yikes. I'm pretty sure it was in an accident—the entire front end was replaced, except for the front motor.

I canceled the order… I'm going with a new truck, but regretfully, there's no discount. Moral of the story: ask for service records before buying.”

Below his post, Eric attached the service report for the Cybertruck that he received from Tesla.

As you can see, the service report indicates that 40 separate items were replaced, taking 17 labor hours and costing $15,748.

The list of parts that were replaced includes the front bumper cover, front bumper reinforcement, grille, front bumper filler, front skid plate, front bumper license plate panel, headlamp assembly, front upper crossmember, wiring harness, radiator, hood panel, hood latch, hood hitch, wiper blade arm, luggage cover, inner fender panel, and so on.

This is definitely an extensive work, and Eric’s suspicion that the vehicle was involved in a major front-end accident seems to be supported by the service history.

This is certainly not ideal, and, looking at the comments, fellow Cybertruck owners agreed that Tesla shouldn’t have tried to sell Eric the Cybertruck without disclosing the truck’s accident history.

Some Tesla fans and Cybertruck owners even went so far as to call the Tesla salesperson who encouraged Eric to buy this exact truck deceptive.

A fellow Cybertruck owner, Alejandro Garcia, writes…

“I’m pretty sure it was in an accident. I don’t know why Tesla is repairing those trucks. Just send it to insurance.”

A second Cybertruck Owner, Octavian Predescu, supports this sentiment, writing…

“Shady of Tesla not to tell you anything from the beginning. That’s why it had a big discount.”

A third Cybertruck owner, Paul Packer, writes…

“A $3,900 discount for what version and year Cybertruck? The discount is usually about a dollar per mile.

When you see a significant discount like this, if you scroll all the way down to the inventory profile (if listed in the Tesla inventory section), it will likely indicate 'repaired' with a dollar amount, but it never provides details on what was repaired.

You dodged that lemon. People often don’t realize that cars can be damaged and then repaired under a certain dollar amount without the dealer having to disclose the repair.

I recommend asking for the service records and verifying the history report to make sure it's clean.”

A fourth Cybertruck owner, Joe Wilson, simply writes, “Deceptive.”

Overall, based on the comments, even Cybertruck owners appear to criticize Tesla for attempting to sell a vehicle with an accident history without first disclosing it.

However, please let me know what you think in the comments. Share your ideas by clicking the RED “Add new comment” button below. Also, be sure to visit our site, torquenews.com/Tesla, regularly for the latest updates.

Image: Courtesy of Tesla, Inc.

Image 2: Screenshot from Eric’s post on the Cybertruck Owners Only group on Facebook. Reposted under the fair use copyright rule.

For more information, check out: First Tesla Customer to Receive Autonomous Model Y Delivery Denies Reports That His Vehicle Drove Back to Tesla Because His Check Bounced – Adds, “I Was Worried for a Moment”

Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at  @TinsaeAregay for daily Tesla news.

Image source: Eric Miller and Grok.