A Cybertruck Owner Says Tesla Reset His Odometer to Zero Following a Service Visit – Adds “I Bought My Cybertruck 5 Months Ago & I’ve Already Driven It 26,000 Miles”

Jay, a Cybertruck owner from Oregon, recently took his Cybertruck in for a minor service visit. However, he was surprised to discover that his odometer reading had been reset to zero.

Jay says he bought his Foundation Series Cybertruck 5 months ago, and he has already put over 26,000 miles on it.

However, after a recent visit to the Tesla service center, his odometer now shows zero miles.

Jay first took his Cybertruck to a Tesla service center to have the off-road lightbar installed and to fix some minor panel gap inconsistencies. He also mentioned that he had received an ABS alert and requested Tesla to look at it.

Jay dropped off his Cybertruck at Tesla Service this Wednesday and was informed that the off-road lightbar installation and minor repairs would be completed by Thursday.

Nonetheless, as is the case with a lot of Tesla service visits, Jay’s pickup date was rescheduled to Friday.

Jay was not too bothered by this; however, on Friday, he was taken aback when he found out Tesla had decided to replace the entire left body controller on his truck.

This is part of the Cybertruck, which controls various sensor inputs including the ABS system, lights, doors, and so on.

Again, although surprised by this major repair work that was suddenly added, Jay still did not think too much of it until he went to pick up his truck.

At the time of pickup, Jay realized his truck had many issues, including that the off-road lightbar was installed lopsidedly, the panel gaps weren’t fixed, his tailgate had a new issue, and an interior trim below his glove box was dangling.

These are all frustrating; however, most concerning of all, Jay noticed that his odometer reading has been reset to zero.

Not only was the odometer reset to zero on the Cybertruck screen, but when he checked his Tesla app, he also saw that the odometer reading had been reset to zero there.

Given that tampering with a vehicle's odometer is a serious violation, Jay went on the Cybertruck Owners Club forum to ask fellow Cybertruck owners what he should do next.

He writes…

“My Cybertruck went in for a spa day and came back a newborn — with a lazy eye and a missing limb.

The original plan

• Install the off-road light-bar.
• Nudge a couple of panel gaps.
• Check an ABS alert.

Tesla: “No problem, we’ll have it done by Thursday night!”

Me, foolishly optimistic: “Sweet, what could possibly go wrong?”

The reality show (week-long mini-series)

Day

Tesla’s script

Plot twist

Wed

“Ready by Thursday EOD.”

Thu

“LOL nope — make it Friday.”

Advertising

Fri 3 pm

I text: “Status? I live 100 miles away.”

Tesla: “Still replacing the left body controller.”

Cool, just casually swapping the truck’s brain.

Fri 5:30 pm

“Come and get it!”

Finale. Or so I thought.

Pickup checklist (a.k.a. the blooper reel)

1. Phone key forgotten by the truck
   
   – Had to re-pair it like an ex who blocked my number.
2. Trim under glove box dangling like a loose tooth
   
   – I pushed it back in. DIY achievement unlocked.
3. Odometer: ZERO.
   
   – My 26,000-mile Cyberbeast is now a CyberBaby. Shot a video while the odometer “count” rolled from 0 → 1 as I left the lot. App and service menu agree — factory-fresh, just ignore the 5 months of road-trip Dorito dust.
4. Light-bar installation by Picasso
   
   – Passenger side: half-inch gap. Driver side: snug as a bug. It’s basically smiling sideways at everyone.
5. Tailgate bolt MIA (found lounging inside the tailgate)
   
   – Bonus: it carved a gouge while surfing around back there. The trim in that corner is also half-attached, like the tech ran out of clips and faith at the same time.

Crowd-sourced wisdom needed

• Has anyone else had their odometer Thanos-snapped after a controller swap? Can Tesla unsnap it, or am I forever “True Mileage Unknown”?
• Light-bar redo: full windshield surgery or can they just yell “Wingardium Leviosa” and level it?
• Tailgate dent + missing bolt: demand a proper repair or accept “free character”?
• At what point do I summon ExecutiveCare / BBB Auto-line / Oregon’s lemon-law Avengers?”

Below his post, Jay included a video and pictures showing that the Cybertruck’s odometer reading has been reset to zero. Jay also shared several pictures showing the various issues that popped up after he took his Cybertruck to Tesla service.

In the video, you can literally see the Cybertruck’s odometer reading going from 0 to 1 mile as Jay drives out of the Tesla service center.

Despite the truck showing only 1 mile on the odometer, the Cybertruck gives consumption history, and the vehicle says over the last 200 miles, the Cybertruck has used 80.4 kWh of energy.

The Cybertruck also shows that it has been driven 15 miles since the last charging session and has consumed 5.9 kWh of energy.

In the video, Jay makes a point of this mismatch where the odometer shows zero miles, and another part of the same Cybertruck software shows his real energy consumption at least over the past 200 miles.

The Cybertruck even displays a detailed graph illustrating how much energy it used and regained through regenerative braking, and precisely when that occurred over the last 200 miles.

However, despite this usage data, the Cybertruck’s odometer has been reset to zero, and it is now starting over, showing a 1-mile reading.

In addition to the odometer shenanigans, Jay also shared other pictures: one showing that his odometer reading has now increased to 15 miles, and another showing loose bolts from the service appointment.

This situation is certainly not ideal and is particularly concerning, especially given the recent lawsuit against Tesla. The lawsuit alleges that the electric vehicle manufacturer alters odometer readings to avoid offering free repairs to warranty holders.

A few days ago, Elon Musk categorically denied those claims, even referring to the entire premise of the allegation as “idiotic.”

However, in Jay’s case, there appears to be ample evidence that the odometer can be and has been manipulated.

Please let me know what you think in the comments. Share your ideas by clicking the RED “Add new comment” button below. Also, be sure to visit our site, torquenews.com/Tesla, regularly for the latest updates.

Image: Screenshot from Jay’s post on the Cybertruck Owners Club forum, reposted under fair use copyright rule.

For more information, check out: A Tesla Cybertruck Owner Says Kids at his Son’s Baseball Practice Laughed at his Cybertruck After it was Towed – Adds, “28 kids Went From Thinking the Cybertruck Was Cool to Pointing & Laughing”

Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.