A Cybertruck Owner Says Tesla Reset His Odometer to Zero Following a Service Visit – Adds “I Bought My Cybertruck 5 Months Ago & I’ve Already Driven It 26,000 Miles”

Too much electronics controlling too many items. Not just Tesla, but all newer vehicles.

A reset odometer isn't the end of the world but it will be frustrating for the rest of the life of that truck to have actual mileage not displayed. Carfax will flag it as an issue.

If you do not get the miles back on the odo, you're going to be guilty of a federal crime when it comes time to dump that vehicle. Did you consider that aspect of this crime?

Let me guess. The owner still loves Tesla, Leon and his broken Cybertruck.

Looks like jail is were

Well, if you're going to keep it for a while, you just got 26,000 miles for free. You just have to catch up.

You could report it to the feds, but all the enforcement positions were let go months ago. By the same guy who owns Tesla. Almost like it was planned that way...

When are you people ever going to learn stop buying these overpriced junk. People have mention on comments that this is just a status symbol thing to get attention to yourself. All kinds of problems with these things from bumper to bumper, if you all ever had to replace the battery you're talking about so many thousands of dollars. This is not a real truck get that through your head people. Don't make no sense.

Pretty much anything relayed to Tesla has turned abruptly south.
I'm sorry to hear about your recent experience but suggest you may want to dump your Tesla before things become worse.

What is more emblematic of American idiocy?
A) Truck nuts
B) Voting for Turnip
C) Owning a Cybertruck

Hmm. . .doesn't setting the odometer back to zero mean the truck will stay under warranty longer and be an additional expense to Tesla? Lower milage benefits the owner. I can't see any malicious intent here. An accidental electronic mishap seems to make more sense.

I just had to come here to comment how stupid the writer of this article must be to not know the difference between what happened to the subject of the article and the the mileage lawsuit. The two aren't even related. No matter the brand, techs will often update firmware on the vehicle to make sure it isn't outdated so it's providing the most accurate information. I had a Ford that kept telling me it had a bad temp sensor which I swapped out only to have the same error code come back. Took it to a Ford dealer and their tech replaced the thermostat which I suspected wasn't the actual problem but was fine with because of the age of the car. A week later the car threw a new code and wouldn't you know it, this time it was for the correct sensor. Swapped the sensor, problem fixed. Factory technicians need the ability to reset the mileage for various reasons as it is typically stored in multiple computers in the car and if one gets swapped or updated the tech is supposed to make them match each other which the tech missed in this case. This makes me wonder if the writer even read the other story... Horrible journalism!

Here is 100% proof that Tesla has manipulated the odometer and people are still like "ah not too big of deal" wtf? When will people see the piece of junk this truck really is? Forget all the other countless issues with this POS Is that status symbol so important you are now ok driving around in a crime scene? Is it not suspicious that musk got rid of the very government dept that would have been able to do something about this? Everyone has always said what an incredible smart man Musk is. The only thing he is is a criminal. he needs to be in jail. Unfortunately that will never happen because his butt buddy will see to it that nothing will happen

The odometer reading is stored in that module and standard procedure before changing the module is to back up the data and restore it when the new module is installed.

Tesla gave this person an extra 26,000 miles on his warranty and you are acting as if it's some sort of shenanigans when it's the last thing they would want to do on purpose.

They just extended your warranty by 26k miles then. Why are you complaining?

I would never buy a Tesla at this point anyway, but if whatever I was driving went back to the service center to have certain things done, and they didn't fix the requested things properly and added on other things without advising of it first, and didn't do THOSE properly either, I sure as hell would go back to them to have them make it right.

Funny though that right after Musk swore they didn't tinker with odometers, that well, apparently yes they do. But at least it's in the owner's favor. But if they didn't fix that too, I'd be sure to document it everywhere possible that it went 26,000 miles and the service center reset it to zero.

And would take pictures of the odometer before any future trips to the service center, just to have a record of the actual mileage of the car.

I can't see why they would complain about the odometer being rolled to zero and saying it would affect the warranty because if anything it just means that your warranty lasts longer if your mileage is showing lower. Obviously they've never heard of how people used to roll back the analog ones all the time just so they could take full advantage of the warranty or cheat on leases. Most warranties I've ever seen usually have a time limit or a mile limit and whatever one you hit first invalidates it so by having lower miles your warranty will last all the way through the time frame. Just crazy to see people complaining about something positive. I wish my manufacturer would roll back my odometer when I took it in that would be awesome.

How would that benefit tesla? If anything it would make the car seem less reliable.

So what's different why hasn't all Tesla's with that controller replaced go to 0 what happened there did they forget to transfer something to that new part or how the car handles that normally?

The question is whether they complied with ORS 815.415. Which should be easy to check as there should be a notice on the left door frame. If not you can a) bring a court case, and b) report it to the attorney general for potential criminal prosecution, you can probably also ask the state whether the disclosure form they were supposed to send to the state was completed.

I would hire a lawyer and request a full refund or a brand new truck of your choosing and lawyer’s fees. What Tesla does is wrong on many levels and illegal in all states.

I'm amazed at how many Tesla truck owners are so ever ready to mentioned the smallest thing that happens to them. Not political at all.

Maybe I am missing something but I didn't see one mention what Tesla said. Just like any computer system there is a backup. What benefit would Tesla have to reset the odometer? For all I know this guy might be confused and be on trip? Just saying more and more bias gaslighting...