Skip to main content

Massive Toyota Lawsuit Includes RAV4 and 9 Other Models, “Toyota Has Long Been Aware of the Door-Lock Defect But Has Routinely Refused to Repair the Issue”

A new lawsuit against Toyota alleges defective door locks on ten popular models that the automaker refuses to fix. The lawsuit could affect hundreds of thousands of Toyota vehicles over 17 years. See if your model is on the list. 
Posted:
Author: Denis Flierl
Advertising

Advertising

A Toyota class action lawsuit could potentially impact your vehicle.

A new Toyota class-action lawsuit has been filed claiming that the 2007 to 2024 model year Toyota RAV4, Highlander, 4Runner, Prius, Tacoma, Tundra, Camry, Camry Hybrid, Corolla, and FJ Cruiser have defective door-locks. 

The scale of this lawsuit is significant, potentially affecting hundreds of thousands of vehicles, underscoring the gravity of the situation. 

A report from TopClassActions says, “The consumers claim Toyota sold certain vehicles ranging from model year 2007 to the present that were equipped with a door-lock defect. The class action lawsuit was filed in Texas federal court on November 15, 2024.” 

The report says that the Toyota defective door lock lawsuit alleges that Toyota breached its manufacturer warranties by selling ten of its vehicles with a door-lock defect.

Ten Toyota vehicles are included. 

A group of Toyota owners claims Toyota sold certain RAV4, Highlander, 4Runner, Prius, Tacoma, Tundra, Camry, Camry Hybrid, Corolla, and FJ Cruiser vehicles broadly stemming from the model year 2007 to the present that were equipped with defective door lock actuators. 

TopClassActions says, “The consumers argue the alleged Toyota defect prevents the vehicle doors from being locked or unlocked with a remote key fob or the power door locks on the interior door panels, creating a safety hazard.”

The Toyota defective door lock lawsuit highlights the potential safety risks, including unintentional door openings and inoperable doors during emergencies, underscoring the urgency of the issue.

“This jeopardizes the safety of vehicle occupants by causing unintentional door openings during operation, unknown failures to lock the doors, inoperable doors during emergency situations, more vulnerable to potential crime and other risks that could have otherwise been avoided,” the Toyota class action says. 

The Toyota owners want to represent a nationwide class and classes of Texas, New York, North Carolina, Florida, Indiana, and Georgia customers who are current or former owners and lessees of a Toyota vehicle containing the door-lock Toyota defect. 

Advertising


The lawsuit alleges Toyota knew about the defect and did nothing to fix it. 

The customers argue Toyota has “long been aware” of the alleged door-lock defect but has “routinely refused” to repair the issue without charge and has refused to take any action when the problem manifests in vehicles outside their warranty period. 

Seventeen years of vehicle model production are included.

“Because the Door Actuator Defect typically manifests shortly outside of the warranty period for the Class Vehicles—and given Toyota’s knowledge of this concealed, safety-related defect, unequal bargaining power, and other factors discussed below—Toyota’s attempt to limit the warranty with respect to the Door Actuator Defect is unconscionable,” the Toyota defect class action says. 

The lawsuit claims Toyota is guilty of “unjust enrichment and fraudulent concealment” and violating the Magnuson-Moss Warranty Act and multiple state consumer protection laws. 

The plaintiffs seek a jury trial and request “declaratory and injunctive relief along with an award of actual, general, special, incidental, statutory, punitive and consequential damages for themselves and all class members.” 

As of this writing, Toyota has not issued a recall for the alleged door lock defect on the Toyota RAV4, Highlander, 4Runner, Tacoma, Tundra, Camry, Camry Hybrid, Corolla, and FJ Cruiser. 

Toyota did recall the 2023–2024 Prius hybrids and Prius Prime plug-in hybrids in April because water can short-circuit the rear electronic door latches. The automaker advised that if the doors are not locked, they can open while the vehicle is traveling or in a collision, risking injury, or worse, to passengers. 

Have you purchased or leased a Toyota model with defective door-locking actuators? If so, click the red Add New Comment link below and tell us about your experience.

I am Denis Flierl, a Senior Torque News Reporter since 2012. My 30+ year tenure in the automotive industry, initially in a consulting role with every major car brand and later as a freelance journalist test-driving new vehicles, has equipped me with a wealth of knowledge. I specialize in reporting the latest automotive news and providing expert analysis on Subaru, which you'll find here, ensuring that you, as a reader, are always well-informed and up-to-date. Follow me on my X SubaruReportAll Subaru, WRXSTI, @DenisFlierlFacebook, and Instagram.

Photo credit: Denis Flierl via Toyota

Advertising

Comments

PAULA R MACKAY (not verified)    March 2, 2025 - 12:13PM

I am EXTREMELY upset! I have had issues with my power door locks on my Rav 4 for 3 years now, starting approximately 2 years after my warranty for my certified used vehicle warranty had ended! I brought it into the dealership after being so frustrated with it and the customer service rep said that they could try to clean them. Replacing them was going to cost like almost 2 thousand dollars I think it was at the time, which I did not want to spend. They said they have opened the doors and cleaned them and had never had anyone come back that it did not work, but they were honest that it may not work and would not be covered under any kind of warranty, but they did continue to say it has been 100 percent successful in all the ones they had done and to this point no one had come back with their vehicles. So we spend I want to say it was around 800 dollars to do that, and they cleaned them, they replaced one and cleaned the rest, I was thrilled! They were working! Then 10 months later, they are not working again! UGH! I brought the car back to the dealership, I asked if they could try cleaning them again, and it was going to cost me another around 800 dollars. SO, now they do not work again and if I want to get them all replaced it will be almost two thousand dollars! I am IRATE! This should not be an issue with a certified per owned Toyota product! When I found out this is an ongoing issue, I asked why has this not been recalled, they said it is probably because it is not a safety issue, which I completely disagree with. I work in an inner city school district and some of the traffic stops are not safe and I cannot lock my car doors!

Luke Park (not verified)    May 8, 2025 - 6:36PM

My 2022 Toyota Rav4 premium passenger side doorlock actuator started malfunctioning about a week ago. Warranty does not cover this issue due to over 36,000 miles limit. I will wait for potential recall.


Advertising


Luke Park (not verified)    May 8, 2025 - 6:47PM

My 2022 Toyota Rav4 passenger side doorlock stopped working last week. I found out it wasn't the fuse, it was the doorlock actuator. I called Glendale Toyota, they told me that my warranty has expired due to over 36,000 miles. They told me that parts cost over $400 plus labor. I think I'll have to wait for potential recall.

Rick Jones (not verified)    May 12, 2025 - 10:58PM

We just purchased a 2022 Highlander with the keyless entry feature. So far, the remote and locks are working properly. However, I would like to be included in the class action lawsuit, for Toyota to replace the defective part(s). We bought this vehicle based on the reputation that Toyota vehicles have had in the past. (Reliability, dependable, low maintenance, great gas mileage, etc)
Also, at our age, we are planning for the Highlander to be our last vehicle needed. As we will be traveling less in the coming years.

Denise Ralph (not verified)    June 9, 2025 - 12:06PM

I would like to bad added to the class action suit too. My 2020 rav 4 hybrid just started this on the passengers front door last month. I called the dealer and was told it was over $600 to put in a new one, before labor...yikes...I'm in Canada....

A thompson (not verified)    June 20, 2025 - 8:03PM

I have a 2017 Toyota rav4 and both front doors wouldn’t lock or open most of the time using key fob that I had to do it manually. It is aggravating when you’re trying to get in the car and you’re carrying so much stuff or there’s an emergency that you need to get in the car immediately.

Luke Park (not verified)    June 23, 2025 - 1:16AM

My 2022 Toyota Rav4 XLE Premium has broken passenger side door lock actuator. I called Glendale Toyota, they said that my mileage has gone over the limit. Consequently, it's not covered under warranty. I guess I should wait until class action lawsuit is concluded.

Gloria (not verified)    August 6, 2025 - 8:31PM

The warranty on my 2017 RAV 4 Platinum has expired and now I’ve started having issues with all of the door locks on my car. . Sometimes they work and sometimes they don’t. It’s all very random. Sometimes the front driver’s side will lock but then won’t unlock but the back driver’s side will unlock so I can open that door and get in my car. And then sometimes both back doors will lock but won’t open or the front passenger door will lock but won’t open but the driver’s side works fine. I have real concerns of ending up stranded someplace possibly at night unable to get in my car because none of the doors will open. I purchased a Toyota because of it’s reputation for safety and reliability however I’m becoming very disappointed.

Karen Duff (not verified)    August 11, 2025 - 12:48PM

I own a 2022 Toyota Camry and both front door locks are not working. The dealer charged $175 for diagnostics and said it will be $700 per door + fees and taxes to fix it. I'm in KY which doesn't appear to be part of a Class Action Lawsuit. Do I have any other options?

Kevyn (not verified)    September 27, 2025 - 11:08AM

2021 Highalnder, 56k miles. Passenger door won't lock/unlock with remote. Just started this week. Unable to set alarm without manually locking Passenger door first.

Chase F (not verified)    October 27, 2025 - 9:09AM

I own a 2020 Rav-4 for a bout a year and half now. the front passenger door locks just quit 3 months ago and now the passenger side rear door is starting to malfunction. I bout this car practically brand new for this to start so quick is concerning but its a safety issue with my wife and kids for the future. Toyota needs to offer a recall for this part

CM Redding-Wagner (not verified)    October 30, 2025 - 8:49PM

I have a 2024 Toyota RAV4. The warranty is almost up. What should I be looking for regarding the lock problem? Thanks.

Terry Ray (not verified)    November 1, 2025 - 9:46AM

I have a 2014 Highlander and I have replaced 2 of my 4 actuators and need to replace the back drivers side door now. It will not lock as it should with the key fob or when in drive. This is VERY dangerous for our grandchildren. Please help!

Mark Meinerding (not verified)    November 11, 2025 - 5:35PM

I have the same issue on a 2022 Highlander. It’s most likely going to cost me $500 to have my door lock function work properly (actuators are supposed to last at least 20 years). Toyota’s quality equity is eroding due to using the absolute cheapest materials to make cars, and having a relatively poor warranty to back up their “quality”. If they don’t start responding they will end up like Kia or Hundai years ago, who are now are starting to dig themselves out of the hole.