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Massive Toyota Lawsuit Includes RAV4 and 9 Other Models, “Toyota Has Long Been Aware of the Door-Lock Defect But Has Routinely Refused to Repair the Issue”

A new lawsuit against Toyota alleges defective door locks on ten popular models that the automaker refuses to fix. The lawsuit could affect hundreds of thousands of Toyota vehicles over 17 years. See if your model is on the list. 
Posted:
Author: Denis Flierl
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A Toyota class action lawsuit could potentially impact your vehicle.

A new Toyota class-action lawsuit has been filed claiming that the 2007 to 2024 model year Toyota RAV4, Highlander, 4Runner, Prius, Tacoma, Tundra, Camry, Camry Hybrid, Corolla, and FJ Cruiser have defective door-locks. 

The scale of this lawsuit is significant, potentially affecting hundreds of thousands of vehicles, underscoring the gravity of the situation. 

A report from TopClassActions says, “The consumers claim Toyota sold certain vehicles ranging from model year 2007 to the present that were equipped with a door-lock defect. The class action lawsuit was filed in Texas federal court on November 15, 2024.” 

The report says that the Toyota defective door lock lawsuit alleges that Toyota breached its manufacturer warranties by selling ten of its vehicles with a door-lock defect.

Ten Toyota vehicles are included. 

A group of Toyota owners claims Toyota sold certain RAV4, Highlander, 4Runner, Prius, Tacoma, Tundra, Camry, Camry Hybrid, Corolla, and FJ Cruiser vehicles broadly stemming from the model year 2007 to the present that were equipped with defective door lock actuators. 

TopClassActions says, “The consumers argue the alleged Toyota defect prevents the vehicle doors from being locked or unlocked with a remote key fob or the power door locks on the interior door panels, creating a safety hazard.”

The Toyota defective door lock lawsuit highlights the potential safety risks, including unintentional door openings and inoperable doors during emergencies, underscoring the urgency of the issue.

“This jeopardizes the safety of vehicle occupants by causing unintentional door openings during operation, unknown failures to lock the doors, inoperable doors during emergency situations, more vulnerable to potential crime and other risks that could have otherwise been avoided,” the Toyota class action says. 

The Toyota owners want to represent a nationwide class and classes of Texas, New York, North Carolina, Florida, Indiana, and Georgia customers who are current or former owners and lessees of a Toyota vehicle containing the door-lock Toyota defect. 

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The lawsuit alleges Toyota knew about the defect and did nothing to fix it. 

The customers argue Toyota has “long been aware” of the alleged door-lock defect but has “routinely refused” to repair the issue without charge and has refused to take any action when the problem manifests in vehicles outside their warranty period. 

Seventeen years of vehicle model production are included.

“Because the Door Actuator Defect typically manifests shortly outside of the warranty period for the Class Vehicles—and given Toyota’s knowledge of this concealed, safety-related defect, unequal bargaining power, and other factors discussed below—Toyota’s attempt to limit the warranty with respect to the Door Actuator Defect is unconscionable,” the Toyota defect class action says. 

The lawsuit claims Toyota is guilty of “unjust enrichment and fraudulent concealment” and violating the Magnuson-Moss Warranty Act and multiple state consumer protection laws. 

The plaintiffs seek a jury trial and request “declaratory and injunctive relief along with an award of actual, general, special, incidental, statutory, punitive and consequential damages for themselves and all class members.” 

As of this writing, Toyota has not issued a recall for the alleged door lock defect on the Toyota RAV4, Highlander, 4Runner, Tacoma, Tundra, Camry, Camry Hybrid, Corolla, and FJ Cruiser. 

Toyota did recall the 2023–2024 Prius hybrids and Prius Prime plug-in hybrids in April because water can short-circuit the rear electronic door latches. The automaker advised that if the doors are not locked, they can open while the vehicle is traveling or in a collision, risking injury, or worse, to passengers. 

Have you purchased or leased a Toyota model with defective door-locking actuators? If so, click the red Add New Comment link below and tell us about your experience.

I am Denis Flierl, a Senior Torque News Reporter since 2012. My 30+ year tenure in the automotive industry, initially in a consulting role with every major car brand and later as a freelance journalist test-driving new vehicles, has equipped me with a wealth of knowledge. I specialize in reporting the latest automotive news and providing expert analysis on Subaru, which you'll find here, ensuring that you, as a reader, are always well-informed and up-to-date. Follow me on my X SubaruReportAll Subaru, WRXSTI, @DenisFlierlFacebook, and Instagram.

Photo credit: Denis Flierl via Toyota

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Comments

Laurel Pipkin (not verified)    November 30, 2024 - 1:34PM

We own a 2010 Toyota Highlander and a 2013 Toyota RAV4 of which both vehicles have faulty door lock issues. Both have doors that lock part of the time then don’t or else locks that have stopped working entirely and must be manually locked/unlocked. Very frustrating.

Laurel Pipkin (not verified)    November 30, 2024 - 2:00PM

We own a 2010 Toyota Highlander and 2013 Toyota RAV4 which both have faulty locks. Must use manual key to open and manually lock/unlock from inside. Some days the inside door lock mechanism works for some of the doors (not all) and some days it doesn’t work for any and must reach across to manually lock them when exiting vehicle or unlock for someone to get in. Very frustrating. Have been given quotes of $1600 per vehicle to repair. Please let us know how we can be a part of the lawsuit.


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Julie Riester (not verified)    November 30, 2024 - 4:54PM

I have had trouble with locking and unlocking the hatch back on my 2013 Toyota RAV4.

I’m concerned about my personal safety as well as the dangers of leaving my car unlocked when I leave it, even though I think i’ve locked my car.

Bradd Stewart (not verified)    November 30, 2024 - 8:46PM

I’ve replaced all my four door actuator's
On my 2011 Toyota Tundra. I bought them on the website actuators plus. Each one was between 50-75$ and it cost me 150$ for the back two and 100$ each for the front. I paid a friend who is a mechanic who did it on the side . With this Toyota should owe me over 500$.

Denny hardin (not verified)    December 1, 2024 - 7:14AM

I have a 2016 tundra and my driver side door has been broken for a while now and I have a 2024 Toyota rav4 I need to get in this lawsuit

Tom (not verified)    December 1, 2024 - 9:51AM

Sometimes I can’t open the door behind the driver. It stays locked when it should open automatically. Not all the doors lock when I push the lock button before closing the door. This happened on my last Toyota Camry hybrid. Now I have a RAV4 and this will be the last Toyota I will ever buy because of this.

ELIANA Checo (not verified)    December 1, 2024 - 11:12AM

No wonder my 2016 RAV 4 locks itself
and I be thinking I'm going crazy because I don't remember locking it

Don Mebius (not verified)    December 1, 2024 - 3:13PM

I have a 2010 Tundra with a rear passenger side door where I have replaced the lock actuator with no luck - the lock does not work.
Very frustrating!!!

Rosemary Dominguez (not verified)    December 2, 2024 - 7:24AM

I have a 2010 RAV4. Battery died on it and I was unable to open the car doors with the key nob, I used the key to manually open the driver side but was unable to open the rest of the car doors… I couldn’t get to my jumper cables, I was able to get someone to help jump start the car, once car started working again I was able to open all car doors. I don’t know what I would have done if I had a baby in the car and was unable to get help to open back doors to get baby out - damages situation.

David (not verified)    December 3, 2024 - 6:30PM

I bought a new 2014 pruis c I have replaced all of the actuators on the car! I'm still driving it! I bought a new 2024 pruis for my daughter and told the salesman about the door locks! He said they all fail and I should look up a you tube video on how to replace them! What a jerk!

Tanya (not verified)    December 3, 2024 - 9:04PM

Trying to put the child safety locks on my back doors it caused my locking system to totally not work with my key fob and also the child safety locks we're not stay engaged. Now in order to lock or unlock the doors I have to push up against the driver's side door in order to use key fob

John Crawford (not verified)    December 4, 2024 - 9:57AM

I live in Pennsylvania.
I own a 2012 Rav 4.
On weird occasions the vehicle fob will just not lock the doors on the vehicle.

Moises Pinot (not verified)    December 4, 2024 - 1:30PM

I bought a RAV4 2021, from a Toyota dealership, I’m a second owner and the locks started to stop working randomly after a month I bought it. It is annoying that sometimes the car won’t unlock any door and I have to use the key to open the door. I have a two year old daughter and It’s frustrating that sometimes when she falls asleep and I’m carrying her on my arms the car won’t open the door. How in the world Toyota could failed in something as simple as a power lock. I got the car with the Toyota Care, and I hope they will fix it.

Carol Whitney (not verified)    December 4, 2024 - 4:49PM

I own a 2020 RAV4 that I had a licking problem. I was picking someone up at the airport, got out of the car and was unable to open the cargo area or either rear doors.

Patrick McCallum (not verified)    December 5, 2024 - 3:18PM

All four of my actuators have failed. I have replaced the driver side. But the three other doors are still broken.

Ted Duchac (not verified)    December 6, 2024 - 7:59AM

I just purchased a 2024 Toyota Prius XLE in November 2024. No problems experienced So Far But !, I will inquire about the Prius Recall for short circuit d/t water intrusion into rear door latches.

Rebop Kwakuba (not verified)    December 6, 2024 - 3:30PM

We own a 2015 RAV4 at 105k miles and have intermittent problems with the original remote fobs locking and unlocking doors. Even when the battery is replaced, they will work for a day or two, then begin to fail. The next week, they will work again. Never had any issues with interior lock controls though.

Paul A Gorley (not verified)    December 7, 2024 - 4:21AM

2018 Rav both front door locks do not work drivers side 500 fixed not doing the passenger side Toyota needs to step up very disappointed in Toyota in regards to this

Patricia Pitzer (not verified)    December 9, 2024 - 1:38PM

I have 2021 Rav4 Prime, purchased new in Feb 2021. I had the recall done then shortly thereafter the drivers side interior door lock stopped working. I have use the key fob to open the rest of the doors. Out of warranty says the dealership. So bad, So sad is what I hot from Toyota.

Rachelle Jones (not verified)    December 11, 2024 - 11:48AM

I have a 2018 Toyota Highlander XLE. I started having issues with the door locks shortly after warranty expired. Right now, the drivers side passenger door will not unlock with key FOB. I have to manually unlock it with drivers door.

Rossana (not verified)    December 13, 2024 - 8:59AM

My Toyota rav4 locks are not locking properly. We started noticing this problem like 6 months ago. I have called the Toyota dealer where I originally purchased and they directed me to the manufacturer where they confirmed that my vehicle has no warranty on this problem. They suggested I take it to the dealership to get it fixed at my own expense. I am bummed because this is a manufacturing issue and is only 5 yrs
old with this kind of issue. I will appreciate it if you could guide through to get it fixed. Thank you.

Gena Staubus (not verified)    December 18, 2024 - 6:42PM

I have just had my 2020 RAV 4 in to be checked for the third time over the door locks. Once I was told the actuator was replaced and today they said they couldn’t find any record of replacement. They said it would cost $2,000.00 for this repair.

Ms. Walker (not verified)    December 26, 2024 - 4:13PM

I purchased a 2018 Toyota Rav4 and having problems with my liftgate opening and closing properly. I press the button then it beeps but nothing happens. Definitely a bad situation to be in.

Mary Beth Coffey (not verified)    January 8, 2025 - 5:02PM

I have a 2023 RAV4 and my driver’s side door locks automatically with the keys inside the car. This happens when I am unloading groceries. I open the hatchback, unload the groceries, and I can’t get back in the car using the driver’s side door. I have to open the left side passenger door, reach inside along the front seat to the front door, and unlock it. It’s ridiculous. This has happened at least six times (or more) in the last year. I thought I was pushing something somewhere in the car that I shouldn’t have. I grateful to know I’m not the only one experiencing this.

Also, on several occasions, I press my key fob to open the hatchback, and it won’t open. Sometimes it takes several tries. The other day it wouldn’t open up, but it opened enough to set off the alarm inside the car. I tried pushing down on the hatchback to no avail. The temperature outside was in the 20’s so I thought maybe that was why it wouldn’t open - it was too cold? I had to go to a funeral so I drove five miles with the car beeping at me and the lights on inside. I stopped after the five miles, got out, pushed down on the hatchback with all my might again, and this time it closed. It’s crazy.

Bonnie Fraylick (not verified)    January 25, 2025 - 12:53PM

My 2014 Highlander has this issue. I can unlock driver side with a key, and can manually unlock doors, but rear hatch needs to be unlocked using button on drivers door. I hope this gets recalled soon. It's a royal pain to only be able to unlock those doors by rolling down the windows and reaching in since there are no outside door locks to use with a key other than drivers door. Toyota needs to do better!

Bonnie Fraylick (not verified)    January 25, 2025 - 12:53PM

My 2014 Highlander has this issue. I can unlock driver side with a key, and can manually unlock doors, but rear hatch needs to be unlocked using button on drivers door. I hope this gets recalled soon. It's a royal pain to only be able to unlock those doors by rolling down the windows and reaching in since there are no outside door locks to use with a key other than drivers door. Toyota needs to do better!

Kathleen Wright (not verified)    February 1, 2025 - 3:12PM

On 2012 Toyota Camry have had problems with the locks on the car since purchase mainly driver side driver’s door won’t lock or unlock

NATOSHA BEVIS (not verified)    February 3, 2025 - 7:12AM

I'm leasing a 2018 Toyota Rav4 and there is a recall on the battery being a fire hazard and im.now having issues with the doors not locking correctly with the key fob and not unlocking when prompted to.

Jamie Johnikin (not verified)    February 21, 2025 - 1:30PM

I own a 21 Toyota Highlander. The driver side door will not lock. Took it to the dealership, they stated it's the actuator motor and it would cost $800 to be replaced. I've only owned the vehicle for a year and purchased it for $30000. With these issues, Toyota should have a recall on this part.