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Massive Toyota Lawsuit Includes RAV4 and 9 Other Models, “Toyota Has Long Been Aware of the Door-Lock Defect But Has Routinely Refused to Repair the Issue”

A new lawsuit against Toyota alleges defective door locks on ten popular models that the automaker refuses to fix. The lawsuit could affect hundreds of thousands of Toyota vehicles over 17 years. See if your model is on the list. 
Posted:
Author: Denis Flierl
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A Toyota class action lawsuit could potentially impact your vehicle.

A new Toyota class-action lawsuit has been filed claiming that the 2007 to 2024 model year Toyota RAV4, Highlander, 4Runner, Prius, Tacoma, Tundra, Camry, Camry Hybrid, Corolla, and FJ Cruiser have defective door-locks. 

The scale of this lawsuit is significant, potentially affecting hundreds of thousands of vehicles, underscoring the gravity of the situation. 

A report from TopClassActions says, “The consumers claim Toyota sold certain vehicles ranging from model year 2007 to the present that were equipped with a door-lock defect. The class action lawsuit was filed in Texas federal court on November 15, 2024.” 

The report says that the Toyota defective door lock lawsuit alleges that Toyota breached its manufacturer warranties by selling ten of its vehicles with a door-lock defect.

Ten Toyota vehicles are included. 

A group of Toyota owners claims Toyota sold certain RAV4, Highlander, 4Runner, Prius, Tacoma, Tundra, Camry, Camry Hybrid, Corolla, and FJ Cruiser vehicles broadly stemming from the model year 2007 to the present that were equipped with defective door lock actuators. 

TopClassActions says, “The consumers argue the alleged Toyota defect prevents the vehicle doors from being locked or unlocked with a remote key fob or the power door locks on the interior door panels, creating a safety hazard.”

The Toyota defective door lock lawsuit highlights the potential safety risks, including unintentional door openings and inoperable doors during emergencies, underscoring the urgency of the issue.

“This jeopardizes the safety of vehicle occupants by causing unintentional door openings during operation, unknown failures to lock the doors, inoperable doors during emergency situations, more vulnerable to potential crime and other risks that could have otherwise been avoided,” the Toyota class action says. 

The Toyota owners want to represent a nationwide class and classes of Texas, New York, North Carolina, Florida, Indiana, and Georgia customers who are current or former owners and lessees of a Toyota vehicle containing the door-lock Toyota defect. 

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The lawsuit alleges Toyota knew about the defect and did nothing to fix it. 

The customers argue Toyota has “long been aware” of the alleged door-lock defect but has “routinely refused” to repair the issue without charge and has refused to take any action when the problem manifests in vehicles outside their warranty period. 

Seventeen years of vehicle model production are included.

“Because the Door Actuator Defect typically manifests shortly outside of the warranty period for the Class Vehicles—and given Toyota’s knowledge of this concealed, safety-related defect, unequal bargaining power, and other factors discussed below—Toyota’s attempt to limit the warranty with respect to the Door Actuator Defect is unconscionable,” the Toyota defect class action says. 

The lawsuit claims Toyota is guilty of “unjust enrichment and fraudulent concealment” and violating the Magnuson-Moss Warranty Act and multiple state consumer protection laws. 

The plaintiffs seek a jury trial and request “declaratory and injunctive relief along with an award of actual, general, special, incidental, statutory, punitive and consequential damages for themselves and all class members.” 

As of this writing, Toyota has not issued a recall for the alleged door lock defect on the Toyota RAV4, Highlander, 4Runner, Tacoma, Tundra, Camry, Camry Hybrid, Corolla, and FJ Cruiser. 

Toyota did recall the 2023–2024 Prius hybrids and Prius Prime plug-in hybrids in April because water can short-circuit the rear electronic door latches. The automaker advised that if the doors are not locked, they can open while the vehicle is traveling or in a collision, risking injury, or worse, to passengers. 

Have you purchased or leased a Toyota model with defective door-locking actuators? If so, click the red Add New Comment link below and tell us about your experience.

I am Denis Flierl, a Senior Torque News Reporter since 2012. My 30+ year tenure in the automotive industry, initially in a consulting role with every major car brand and later as a freelance journalist test-driving new vehicles, has equipped me with a wealth of knowledge. I specialize in reporting the latest automotive news and providing expert analysis on Subaru, which you'll find here, ensuring that you, as a reader, are always well-informed and up-to-date. Follow me on my X SubaruReportAll Subaru, WRXSTI, @DenisFlierlFacebook, and Instagram.

Photo credit: Denis Flierl via Toyota

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Comments


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Cindy Hill (not verified)    November 28, 2024 - 12:40PM

I have a 2014 Corolla. I've had it for 5 years and the driver door will not operate the locks in the whole car now I know why. Plus my driver side seatbelt sticks and I can't get it to undo. They wanted to charge me a 100 and something to put it on the computer to see why . I told them not paying that.

Rick (not verified)    November 28, 2024 - 12:41PM

This sounds like a problem that should be addressed by Toyota immediately. I switched from Nissan to Toyota because Nissan did everything possible to not correct problems such as faulty headlights that it took months to replace this making the car useless after dark. Nissan quality has deteriorated dramatically in recent years.

Negus peout (not verified)    November 28, 2024 - 12:45PM

I've purchased a 2018 Toyota Rav 4 and I have noticed on many occasions the door does not locks on it own, most vehicles when left unlocked after a certain time the vehicle locks up even if the remote is not used. sometimes it works sometimes not, I wish I found out about this earlier.

Karuna Khan-Gordon (not verified)    November 28, 2024 - 1:04PM

We own a 2020 Toyota Corolla and it has problems locking and unlocking. At times we have to put the key in the door lock to lock or unlock it. It is unpredictable and very worrisome.

Ronda Allen (not verified)    November 28, 2024 - 1:28PM

I have a 2013 Rav4 was making a turn and the passenger door just came open my wife had to catch it. If it was a small child no telling what would have happened.

Bruce (not verified)    November 28, 2024 - 1:31PM

Several years ago I purchased a used 2008 4Runner, with 135,000 miles on it, which as any 4Runner fan knows is low mileage for these vehicles. The day I purchased the vehicle I noticed the doors would not lock using either the key fob or the power door lock button on the armrest. I took it to my mechanic who advised the door solenoids were all bad on all four doors. He wanted $1,200 to fix all four. I could not fathom that all four lock mechanisms would fail so I said no, just fix the driver's door. I could manually lock & unlock the other three doors whenever leaving the vehicle with valuable material inside.
That worked for over a year, then the driver's door started malfunctioning again. Now I cannot even manually lock the driver's door. It will lock for a second then automatically unlock. Nothing I can do to lock the entire vehicle.
The key fob still functions to lock the rear hatchback but none of the other doors respond.
This has been a wonderful vehicle. I love driving it, it's comfortable, and has plenty of room for transporting my camping equipment, canoes and kayaks. But being unable to lock the vehicle means I really can't travel anywhere with my equipment and leave the vehicle unattended.
How do I join this class action lawsuit?

Bruce (not verified)    November 28, 2024 - 1:33PM

Several years ago I purchased a used 2008 4Runner, with 135,000 miles on it, which as any 4Runner fan knows is low mileage for these vehicles. The day I purchased the vehicle I noticed the doors would not lock using either the key fob or the power door lock button on the armrest. I took it to my mechanic who advised the door solenoids were all bad on all four doors. He wanted $1,200 to fix all four. I could not fathom that all four lock mechanisms would fail so I said no, just fix the driver's door. I could manually lock & unlock the other three doors whenever leaving the vehicle with valuable material inside.
That worked for over a year, then the driver's door started malfunctioning again. Now I cannot even manually lock the driver's door. It will lock for a second then automatically unlock. Nothing I can do to lock the entire vehicle.
The key fob still functions to lock the rear hatchback but none of the other doors respond.
This has been a wonderful vehicle. I love driving it, it's comfortable, and has plenty of room for transporting my camping equipment, canoes and kayaks. But being unable to lock the vehicle means I really can't travel anywhere with my equipment and leave the vehicle unattended.
How do I join this class action lawsuit?

Anthony (not verified)    November 28, 2024 - 2:17PM

I have a 2020 4Runner and the driver side door wouldn’t lock automatically. I paid a significant amount of money to get it fixed now the passenger side door is doing the same thing. It will not lock automatically.

Ang (not verified)    November 28, 2024 - 2:22PM

I have a 2014 Camry and have had problems with my door locks for while now. And it always affects the driver door none of the other ones. But it is incredibly inconvenient and if there ever was an emergency, I could see where it could potentially present a HUGE problem.

John Picart (not verified)    November 28, 2024 - 3:04PM

I just spent 400 to replace a bad passenger door actuator on my 2016 4 Runner. I would definitely like more information regarding the lawsuit.

T (not verified)    November 29, 2024 - 8:16AM

2015 Highlander. Had to replace actuators. Due to the nature of my work, I often work in a dangerous part of town with high rates of gang and gun violence. One night I had to stay late to finish my work. When I left I was alone. I had pulled my car up to the door to be able to get right in and go. However, my actuator failed and I was locked out of my car and the building. Sadely, I did not have the fob with the metal key in it, only the fob. It was at night in bad weather in a very bad part of town and I had no one that could help me. I had to walk through that part of town without my coat and hat which were in the car, alone, in the cold, a female at night to get help. That night could have turned out very poorly. And it was expensive to fix. Not cool.

Veronica Williams (not verified)    November 29, 2024 - 8:19AM

I have a 2009 Toyota Corolla, I bought it in 2018. I've had this issue twice where I was afraid to drive the car. I was leaving for the day, got in the car, closed the door, door would unlock when I tried to lock the door on the driver's side. I opened the door, checking the car for what maybe causing the issue. I ended up catching a uber because of safety concerns. The other incident happen in a similar way, the only difference is the location.

Patti (not verified)    November 29, 2024 - 8:27AM

I own a 2016 Corolla and the locks have been defective shortly after purchase. I brought it in to be checked and was told there was no problem found. Passenger side doesn’t unlock most of time only manually and the driver side locks on its own. When the weather changes it s also a problem.

Dan Laudenschlager (not verified)    November 29, 2024 - 8:31AM

We bought a new 2020 RAV4 and haven't had any issues yet. This is my wife's car, so it has me worried.

D Norris (not verified)    November 29, 2024 - 8:33AM

I owned a 2010 Prius for 14 years purchase new January 2010 and I experienced incidents with the Locs one the car locked with the key inside which of course was not supposed to be possible. The dealership told me it would be three days to get a key. I engaged a stranger in the parking lot to assist me another time the grandchildren were in the car and the fob wasn’t working so stress panic moments. I finally got the door open. I noticed early on that the car was not locking automatically after I started driving sometimes I had gone I half a mile. I would hear the locks Engage it happened with such regularity that I started Locking the door myself right after I started the car

OBoyle Neil A (not verified)    November 29, 2024 - 8:33AM

I own 2 Toyota 4Runners; 2003 &/2018. No major repair cost associated with the 2003. The 2018; is a different story! The most recent issue was needing to replace the driver side door lock actuator! Dealer replacement set me back over $800.00!!!! I hope the is a class action suite and Toyota is found to be negligent for not recalling their vehicles and replacing these defective actuators.

Joseph Connery (not verified)    November 29, 2024 - 8:34AM

Have a 2016 Tundra since early 2017. Driver door actuator has not worked randomly over the years. Glad to have an actual key that will turn the lock when this happens. Thats why I wont buy a newer vehicle without keys. Trusting electronics to get into a vehicle in bad weather or emergency doesnt sit right with me and I am a Master Diesel Mechanic. I see electronic component failures in vehicles more often as parts are built cheaper eveey year.

Everett Dean (not verified)    November 29, 2024 - 12:33PM

My wife bought a 2010 Toyota rav4 from her son in December of last year, don't know if it pertains to this article

David Howieson (not verified)    November 29, 2024 - 1:35PM

I leased then purchased my 2007 Toyota Tacoma. I had to replace the door lock actuators out of pocket. In 2016 I traded in my 2007 Tacoma for a 2016-17 Highlander. When I traded in my Tacoma the dealer gave me less of a trade in value due to the door lock actuators not working again. I would like if you can keep me informed on the class action lawsuit.

Thank you,
David Howieson

Jo Ann Pisciotta (not verified)    November 29, 2024 - 2:44PM

I own a 2008 Highlander.
My door locks have malfunctioned off and on for years.
When I took the car to my dealership I was told it would cost me $500 to charge out the locks on the right side. Left side at that time was working.
I have had problems off and on and eventually very thing went back to normal.
At the present the driver side door will lock, but to get out of the car I need to roll down the window, reach out to pull the outdoor handle to exit the car. So you stated this is a safety hazard.
So now what do I do to be included in this lawsuit?

K Bobbitt (not verified)    November 29, 2024 - 4:29PM

I have a 2019 Highlander, and had problems with all doors not being locked when using the key fob. But my bigger problem with this car was the rear door lift. I would press the buttons several times and it would not open. Took it to the dealer to get repaired. It cost me 456.00 at midtown Toyota, Chicago, ill.

Would love to be reimburse for this unexpected expense.

TIA

Brenda Broadway (not verified)    November 29, 2024 - 5:57PM

I have problems the the hatchback door locking it and closing it and lock it, my inside light comes saying it open and I know I close it.

Traci Pahl (not verified)    November 30, 2024 - 11:07AM

I don't know if this is related, but my back door does not go up & down electronically anymore. It gets stuck more often than not. It's very frustrating.

Matt (not verified)    November 30, 2024 - 12:49PM

I've been a toyota tech for 12 of my 20 yrs licensed. I have literally seen 2 cars my entire time with toyota with a bad door lock. Unless these defects are happening way past warranty, and people are going to aftermarket shops to be diagnosed. I haven't seen this issue much at all. And I live in canada, so moisture in the actuator should be just as much if not more so.