Tami Lynn, a Cybertruck owner from Arizona, says she was forced to tow her truck to a supercharger just to charge.
Tami is among hundreds, possibly thousands, of Cybertruck owners experiencing a power conversion system (PCS) failure.
This issue prevents the truck from charging at home using AC power and limits charging to a supercharger with DC power.
Tesla is experiencing a severe shortage of PCS replacement parts, leading to repair delays that can last several months.
Meanwhile, since this problem affects many Cybertruck owners, Tesla has been offering free Supercharger access to those dealing with PCS failures.
That's all well and good; however, regrettably, Tami lives 35 miles from the nearest supercharger.
She says having to travel 70 miles round-trip each time she wants to charge her electric vehicle has been far from ideal.
Tami reports that she has been driving to the supercharger once a week for the past month to recharge her truck.
However, this week, she noted that her A/C used up more of her range than expected, and while driving from her home to a supercharger, her battery died.
Tami mentions she was just 5 miles from a supercharger when her truck ran out of power, forcing her to call a tow truck to transport her working truck to the charging station.
This is clearly far from ideal, and the frustrated Cybertruck owner shared her story on the Cybertruck Owners Only group on Facebook.
She writes…
“So, my 2024 performance Cyberruck had a power conversion system issue 30 days ago. That means it won’t charge at home—only DC supercharging works.
While I wait another two weeks for replacement parts, Tesla has kindly given me free supercharging.
I’d be grateful if I had one nearby because I have to drive 35 miles to the closest supercharger station once a week.
This week, my air conditioning drained more juice than expected, and I was five miles short of reaching the station closest to my home.
As the photo shows, the Cybertruck is on a flatbed car hauler at a Tesla supercharger.
Love the car, but what a serious hassle.”
In addition to the supercharger issue, Tami says she has to drive 3.5 hours to reach the nearest Tesla service center from her house.
She continues to write…
“Add that the nearest service center from my home is 3.5 hours away, and it’s estimated to take six weeks to get the part.
Hey Tesla, maybe you can offer me some free supercharging months to make up for the inconvenience?”
Below her post, Tami shared a picture showing the Cybertruck loaded onto a flatbed arriving at a supercharger at night.
Interestingly enough, the Cybertruck is plugged into the supercharger while still on the flatbed, likely to give it enough power to get off the flatbed and position itself to charge.
This is definitely not ideal; however, a lot of Cybertruck owners surprisingly came to Tesla’s defense and attacked Tami.
One Cybertruck owner writes…
“How is where you live Tesla's fault? Their fault was the battery issue, and they're fixing it and gave you free charging, which no other company would do. YOU decided to live far from a supercharger and Tesla service center.
I live far from one too, and they do work with me when they can, but that's not Tesla’s problem.”
A second Cybertruck owner writes…
“Slow down. I run to zero all the time. I don’t understand how anyone runs out of charge.”
A third Cybertruck owner, Gee, says Tami should be grateful Tesla gave her free Supercharger access.
Gee writes…
“I would love free supercharging. Imagine if an Internal combustion engine vehicle owner were told, 'Hey, your truck can’t run on 87 octane because a part needs to be ordered, but here’s free 91 octane until then.' There are no ICE manufacturers on the planet that would do what Tesla does for us.”
A fourth Cybertruck owner, Teri, writes…
“Driving 35 miles isn't really too far for charging, you just have to plan.”
A fifth Cybertruck owner, Antonio, writes…
“It's a recall, and we've been getting free ‘gas’ for 2 months now. Would Ford or Chevy ever do this?”
Overall, many Cybertruck owners seem happy with Tesla and say the whole ordeal proves why Tesla is better than other automakers. However, please let me know what you think in the comments.
Share your ideas by clicking the red “Add new comment” button below. Also, be sure to visit our site, torquenews.com/Tesla, regularly for the latest updates.
Image: screenshot from Cybertruck Owners Club on Facebook. Reposted under fair use copyright law.
For more information, check out: Tesla Cybertruck Owners Are Reporting Increased High Voltage Battery Failures After Repeated Supercharger Sessions – One Owner Says, “I Had Free Supercharger Access, So I Exclusively Fast Charged”
Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.
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