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A Cybertruck Buyer Says Tesla is Trying to Sell Him a Cybertruck That Has Been Sitting on the Lot for 4 Months – Adds “The Truck Was Built on January 8th”

A brand-new Cybertruck buyer says he will reject delivery because Tesla is attempting to sell him a truck that has been sitting on the lot for months. His suspicion arose when Tesla matched him with a VIN immediately after he placed his order.
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Author: Tinsae Aregay
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Reza Soltani is a brand new Cybertruck buyer from Houston, Texas, and says Tesla is trying to sell him a Cybertruck that has been sitting on the lot for 4 months.

Reza placed his Cybertruck order this Friday, but he was taken aback when Tesla immediately assigned him a Cybertruck VIN and notified him that he could pick up the vehicle that very day.

Given the long wait time for Cybertruck deliveries just a year ago, this might seem like good news. However, Reza says he will refuse delivery if Tesla does not give him a newer Cybertruck.

The frustrated Cybertruck buyer shared his story on the Cybertruck Owners Only group on Facebook.

He writes…

“I placed an order for a Cybertruck on Friday, and they instantly assigned me a VIN and are ready to deliver the car this week in Houston.

The car was built on January 8th. It’s been sitting out in the Tesla parking lot for 4 months. Has anyone had any luck with requesting a newly built car?”

This situation is less than ideal, and looking at the comments, the first question from fellow Cybertruck owners was how Reza managed to determine his Cybertruck's exact build date.

A fellow Cybertruck owner Brigitte Brazda asks…

“How did you find out when the car was built?”

In response, Reza states that he contacted a Tesla representative, and the employee informed him that the vehicle was built on January 8th.

He writes…

“I asked on the app, and someone responded with the exact build date. The VIN only tells you the year.”

Another point you might be wondering is what’s wrong with taking delivery of a Cybertruck that has been sitting on the lot for a few months.

However, other Cybertruck owners in the group opposed this idea and shared their frustrating experience taking delivery of a Cybertruck that had been sitting on the lot for some time.

Another new Cybertruck buyer, Joe Gallart, mentions that, like Reza, Tesla tried to sell him a vehicle produced in January that was sitting on the lot for several weeks.

And to make matters worse, the vehicle Tesla attempted to sell him was under a recall notice. As a result, he had to wait two weeks for Tesla to repair the recalled cantrail component—a large 5 lbs, 9 feet long stainless steel panel that could fly off in the middle of a drive.

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This is bad enough, but after two weeks, when Joe went to check his brand-new/fixed-up truck, he saw that Tesla had not done a good job with the fitment, and he ended up refusing delivery.

Now, Joe says, the EV maker has matched him with a new vehicle that was built on April 11 and expresses his wish that Reza also refuse delivery.

Joe writes…

“Well… I placed an order on March 13th to secure the 1.99% financing. I had to place a hold on the order as I was going away.

Once I requested delivery, I was assigned a Non-Foundation Series Cybertruck immediately.

It was a truck built in January 2025 as well, and it was sitting on Tesla’s lot. I waited for the cantrail parts to arrive (2 weeks) for the recall fix, which had to be completed before delivery.

A few days before the delivery date, I visited the store and saw the truck, which had now been repaired. The new alignment and fitment were horrible, and they refused to make any adjustments.

I refused delivery and was assigned another truck from a different store. For some reason, the second truck wasn’t available, so a third VIN was assigned. That truck was built on April 11 and is now on its way to me from Texas.

Apparently, there is no way to request a build directly from the factory. The good news for me, hopefully, is that this truck, built on April 11, should have the fix for the cantrail directly from the factory, so I’m hoping it is properly aligned.”

Another Cybertruck owner, Reid Tomasko, also recommended to Reza that he refuse delivery.

Reid writes…

“You can absolutely request a newer build; I would try to get something that’s built after March because that’s when they realized the panels were having issues.”

Overall, looking at the comments, even fellow Cybertruck owners say they wouldn’t take delivery of a truck that has been sitting on the lot for months. However, please let me know what you think in the comments.

Unusual Experiences and Customer Frustrations Beyond Tesla

Tesla isn’t the only automaker grappling with customer discontent stemming from unusual service experiences and unexpected vehicle issues. In a separate case involving a Hyundai Palisade, one driver began noticing a persistent spark knock-like noise in his SUV—at just 30,000 miles. Despite visiting two different dealerships, and even after fuel system cleaning, technicians still told him it was “normal.” What unfolded next was a story of unlikely diagnoses, shifting explanations, and a customer suddenly questioning the long-term reliability of a vehicle he once trusted. You can read his full experience and analysis here: 30,000 Miles In, Two Dealerships Say My Hyundai Palisade’s Noise Is “Spark Knock” – Even After Cleaning. It's a must-read if you're concerned about how automakers handle post-sale service and evolving quality concerns.

Share your ideas by clicking the RED “Add new comment” button below. Also, be sure to visit our site, torquenews.com/Tesla, regularly for the latest updates.

For more information, check out: Elon Musk Calls an Emergency Meeting With Tesla’s Autopilot Team After Jim Cramer Gives Tesla’s FSD Approach the Stamp of Approval – Musk Says “Inverse Cramer is a Tough Karma to Overcome”

Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.

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Comments

Stephen Bot (not verified)    May 4, 2025 - 9:29AM

Purchased a brand new Toyota Sienna in 2024... Wipers stopped working and we live in the Pacific North West, dealership wants to charge $180 to look for the problem. Now waiting on Toyota to decide if it's under warranty... They never believed us the first time we took it in and so had to wait for it to happen again and video it, which it did in a massive downpour and had total loss of vision... Been a week no answer. I guess Toyota thinks wipers are not a crucial component.

K.K (not verified)    May 4, 2025 - 9:31AM

Obviously none of you know how cars are manufactured and distributed to your local dealers. This article sounds like it was written as a hit peace on Tesla. A vehicle of any kind sitting in a Marshaling yard for a couple months or 4 is not uncommon, so calm down.


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Roxanna M Onuwa (not verified)    May 4, 2025 - 9:50AM

With the amount paid for these vehicles, I would never allow the behavior these buyers experienced. They are trying to deliver vehicles that already have recalls. To add insult to injury, the "repair" of the recall was botched and the Tesla reps refused to correct it? I wouldn't be waiting to get a newer vehicle in the hopes it wouldn't have the recalled defect. There was also the self drive feature owners had already installed being brought online later that didn't go well. In China, one had the brakes fail resulting in an accident. It was blamed on the driver. A woman requested the original diagnostics to compare with the vehicle's current state after the accident. She was sued for defamation, ordered to make a public apology and pay $148k in damages. No company ownership of defects, no concern for customer loyalty in the actions for their customers. That would be a huge no for me.

Dredd (not verified)    May 4, 2025 - 10:33AM

Demanding a “newer” car is ridiculous. As long as Tesla fixes any known issue before delivery, it doesn’t matter that the vehicle has been sitting for four months. This behavior is more a reflection on the owners than it is on Tesla.

Guy Cunningham (not verified)    May 4, 2025 - 2:14PM

Besides your previous Tesla truck, did you ever buy or were present when a ICE (gas) vehicle was being purchased?
How long do you think those vehicles are there?
All the vehicles parked in the lot as you drive in vary in age. Besides the recall, if you think the 4 month of storage time will have such a dramatic effect I assume the batteries that are under warranty is so great? How long do you think the vehicle from April will do the same. I bought an EV, 300 miles of range dependent on all great scenarios. However on a %100 charge my AVAILABLE mileage is 259.6. So if I drove exactly as they say and did all they suggested my top range available to me is 259.6. Nothing I do will add 40 miles of range.

Rydfree (not verified)    May 4, 2025 - 2:34PM

This is the entitlement mentality of people today. I remember when you went to buy a new car off the lot and it could easily be a year old , lol. Warranty starts from purchase date so what's the big deal ?

Mac Gilkerson (not verified)    May 4, 2025 - 2:45PM

Manufactuers make all kinds of models with diff options. So what its only 4m. Old! Guess you havent bought new vehicles before Tesla included

Randall Lombard (not verified)    May 4, 2025 - 7:01PM

Boo-friggin-hoo. 4 month old cars?! What's next? 6 month old boats?! Cats hanging out with dogs??!!! The world is coming to an end!! 🙄

Robert Curtis Stark (not verified)    May 5, 2025 - 5:06AM

I think no matter what kind of vehicle you are interested in buying you will find they are not hot off the production line .it would be impossible to guess how many vehicles will be sold at any given time so to look at a brighter side you didn't wait a year or more for your vehicle to make it to the production line the most important in my book would be milage they sure aren't having any miles out on them if they are sitting on a lot .like they say you can't please everyone all the time so I suggest taking the good with the bad and realize the company is new and adjustments I'm sure will be made to try to please most .so don't sweat the petty stuff and don't pet the sweaty stuff .if you really want the vehicle don't complain so much about every tiny detail or you will never enjoy it anyway .it's not like they have been in business as long as the competition.ford Chevrolet and others have been around for a long time and probably have adjusted to what people are looking for to keep people from waiting in line for who knows how long you must have vehicles ready for whoever is buying again it's not getting hurt sitting in a lot after production so maybe looking at a reasonable picture would work better for all involved.

Dave J (not verified)    May 5, 2025 - 8:11AM

Your first mistake was ordering a cybertruck at all. The second was taking delivery of anything from Tesla. That vehicle is a poor excuse for a truck. Form fit and function are just wrong. And depreciation is worse than anything on the market, even Tesla doesn’t want them back.

Jay Marcum (not verified)    May 18, 2025 - 4:49PM

... And? So? The whole 4 months thing is a complete nothing burger. It matters more that it isn't driven. It's going to be under far worse sitting conditions for the next 10+ years. It's just unrealistic to expect and demand a fresh from factory car.

What really matters and should have been focused on in the headline more is trying to sell him an un-fixed, recalled model and forcing him to wait while they poorly fix it.

The first part is unrealistic entitlement and naivety. The second is a complete failure of basic customer service on Tesla's end.