Reza Soltani is a brand new Cybertruck buyer from Houston, Texas, and says Tesla is trying to sell him a Cybertruck that has been sitting on the lot for 4 months.
Reza placed his Cybertruck order this Friday, but he was taken aback when Tesla immediately assigned him a Cybertruck VIN and notified him that he could pick up the vehicle that very day.
Given the long wait time for Cybertruck deliveries just a year ago, this might seem like good news. However, Reza says he will refuse delivery if Tesla does not give him a newer Cybertruck.
The frustrated Cybertruck buyer shared his story on the Cybertruck Owners Only group on Facebook.
He writes…
“I placed an order for a Cybertruck on Friday, and they instantly assigned me a VIN and are ready to deliver the car this week in Houston.
The car was built on January 8th. It’s been sitting out in the Tesla parking lot for 4 months. Has anyone had any luck with requesting a newly built car?”
This situation is less than ideal, and looking at the comments, the first question from fellow Cybertruck owners was how Reza managed to determine his Cybertruck's exact build date.
A fellow Cybertruck owner Brigitte Brazda asks…
“How did you find out when the car was built?”
In response, Reza states that he contacted a Tesla representative, and the employee informed him that the vehicle was built on January 8th.
He writes…
“I asked on the app, and someone responded with the exact build date. The VIN only tells you the year.”
Another point you might be wondering is what’s wrong with taking delivery of a Cybertruck that has been sitting on the lot for a few months.
However, other Cybertruck owners in the group opposed this idea and shared their frustrating experience taking delivery of a Cybertruck that had been sitting on the lot for some time.
Another new Cybertruck buyer, Joe Gallart, mentions that, like Reza, Tesla tried to sell him a vehicle produced in January that was sitting on the lot for several weeks.
And to make matters worse, the vehicle Tesla attempted to sell him was under a recall notice. As a result, he had to wait two weeks for Tesla to repair the recalled cantrail component—a large 5 lbs, 9 feet long stainless steel panel that could fly off in the middle of a drive.
This is bad enough, but after two weeks, when Joe went to check his brand-new/fixed-up truck, he saw that Tesla had not done a good job with the fitment, and he ended up refusing delivery.
Now, Joe says, the EV maker has matched him with a new vehicle that was built on April 11 and expresses his wish that Reza also refuse delivery.
Joe writes…
“Well… I placed an order on March 13th to secure the 1.99% financing. I had to place a hold on the order as I was going away.
Once I requested delivery, I was assigned a Non-Foundation Series Cybertruck immediately.
It was a truck built in January 2025 as well, and it was sitting on Tesla’s lot. I waited for the cantrail parts to arrive (2 weeks) for the recall fix, which had to be completed before delivery.
A few days before the delivery date, I visited the store and saw the truck, which had now been repaired. The new alignment and fitment were horrible, and they refused to make any adjustments.
I refused delivery and was assigned another truck from a different store. For some reason, the second truck wasn’t available, so a third VIN was assigned. That truck was built on April 11 and is now on its way to me from Texas.
Apparently, there is no way to request a build directly from the factory. The good news for me, hopefully, is that this truck, built on April 11, should have the fix for the cantrail directly from the factory, so I’m hoping it is properly aligned.”
Another Cybertruck owner, Reid Tomasko, also recommended to Reza that he refuse delivery.
Reid writes…
“You can absolutely request a newer build; I would try to get something that’s built after March because that’s when they realized the panels were having issues.”
Overall, looking at the comments, even fellow Cybertruck owners say they wouldn’t take delivery of a truck that has been sitting on the lot for months. However, please let me know what you think in the comments.
Unusual Experiences and Customer Frustrations Beyond Tesla
Tesla isn’t the only automaker grappling with customer discontent stemming from unusual service experiences and unexpected vehicle issues. In a separate case involving a Hyundai Palisade, one driver began noticing a persistent spark knock-like noise in his SUV—at just 30,000 miles. Despite visiting two different dealerships, and even after fuel system cleaning, technicians still told him it was “normal.” What unfolded next was a story of unlikely diagnoses, shifting explanations, and a customer suddenly questioning the long-term reliability of a vehicle he once trusted. You can read his full experience and analysis here: 30,000 Miles In, Two Dealerships Say My Hyundai Palisade’s Noise Is “Spark Knock” – Even After Cleaning. It's a must-read if you're concerned about how automakers handle post-sale service and evolving quality concerns.
Share your ideas by clicking the RED “Add new comment” button below. Also, be sure to visit our site, torquenews.com/Tesla, regularly for the latest updates.
For more information, check out: Elon Musk Calls an Emergency Meeting With Tesla’s Autopilot Team After Jim Cramer Gives Tesla’s FSD Approach the Stamp of Approval – Musk Says “Inverse Cramer is a Tough Karma to Overcome”
Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.
Comments
Um, you request a vehicle,…
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Um, you request a vehicle, and they deliver immediately and you complain? Hello? You get all the updates and upgrades to TESLA automatically. What do you expect to change? Maybe if there is a specific new, really new feature you want you could tell them upon purchase?
Who cares, it's sixteen…
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Who cares, it's sixteen weeks old, no miles, it's new, next click bait
Real question is, why are…
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Real question is, why are you even buying a Tesla?
I think that still counts as…
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I think that still counts as new. Any other manufacturer you wouldn't bat an eye
Rich people problems. 4…
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Rich people problems. 4 months old is a new car. I would shat a brick if I ordered a truck and was told exactly what I wanted was on the lot, no wait, come get it today.
The real question ... why…
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The real question ... why take delivery at all. In fact why order?
I think throwing a tantrum…
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I think throwing a tantrum that your car is a whole 4 months old is potentially the most "first world problems" moment I've ever read about. It goes even further than that. It's more like Rich Guy Problems.
Just request one without…
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Just request one without onions and they’ll have to give you a fresh one.
Or go buy a normal truck instead.
Totally understandable when…
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Totally understandable when the stainless steel panels only last a year before looking terrible and the battery is on a timer the moment it's out of the factory. 4 months is a large chunk of the life of the car!
Oh boo hoo 😂 cry me a river…
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Oh boo hoo 😂 cry me a river fragile little yuppie. Imagine not having enough wherewithal to use the issue to your advantage during the financial process but actually going out of your way to contact this website to complain about like a prima Donna who's experiencing the existential crisis of his life while everyone else is struggling to make ends meet, this dude is throwing up $100k at a hunk of junk that by no means deserves the moniker it bears.
If they're making brand new…
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If they're making brand new trucks I want a brand new truck! To anyone that says those few months don't matter, when you have a big problem a few months after your warranty is up say it doesn't matter then(not that there's any relationship between manufacture date and the warranty). If you want to sell the vehicle you should accommodate the customer.
Bs been waiting 4 months for…
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Bs been waiting 4 months for delivery
What is the big deal, ask…
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What is the big deal, ask for a discount on the one that’s been sitting around or wait for a brand new one. Honestly 4 months sitting isn’t long at all anyway.
What's the big deal? Cars…
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What's the big deal? Cars are sold by year, not by month. It's brand new, that's what matters.
I live in California and…
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I live in California and just this weekend my husband and I drove out to the automall near us and out of curiosity I told my husband to drive past the Tesla lot. I was blown away by how many Cyber trucks were sitting in the front and back lot! Just thought I would throw it out there for those of you looking! How can you really be sure you are getting a BRAND new one???? I am sure they want to get rid of what is already in inventory!
You don't like their policy…
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You don't like their policy. Stop being entitled. Don't buy it. Plenty of other options out there.
I think the reporter was…
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I think the reporter was really hard up for a story. I is common practice for all new cars to sit in Car lot until the car is sold. I wonder if he or she is a Democrat.
I would absolutely take a…
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I would absolutely take a truck built in January! I don't understand the reluctance. My friend has one front that time frame and I have driven it.
Great vehicle. I would also be less critical of the company in the general. You sound very demanding.
If it's a new truck, sitting…
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If it's a new truck, sitting on a lot for 4 months, like gas powered cars do, and everything is okay, what's wrong with that?
It’s not a loaf of bread…
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It’s not a loaf of bread. Get over yourself and take the damn vehicle . Good god what is wrong with people.
From what I'm hearing and…
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From what I'm hearing and seeing about this Cyber truck, sounds like it's one problem after another! Not good for resale value...
Probably not allowed to sat…
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Probably not allowed to sat this, but I'm reading strange entitlement from weird people here.
Most car buyers would love to get a brand new car, how they want it, immediately, no matter how long it's been sitting on the lot. No one really wants to wait months for a car to be delivered.
That's crazy ....4 months it…
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That's crazy ....4 months it's still a brand new Tesla.....this person is dumb
With the issues the truck…
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In reply to That's crazy ....4 months it… by Eliezer y king (not verified)
With the issues the truck has, getting lost a post-recall truck matter. It literally explains why. A pre-recall vehicle is probably gonna need to wait for the sorts, wait for the repair, wait to get delivery, and then decent chance of refusing it due to poor fitment and starting all over. A newer one has a better chance of avoiding that issue.
(better for folks to take the hint and just not get a Cybertruck tho)
This is a serious Ken with…
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In reply to That's crazy ....4 months it… by Eliezer y king (not verified)
This is a serious Ken with mental disorder .
Do you think that new Toyota your neighbor bought was built this week?
This is pure media propaganda to make Tesla and Elon look bad.
This Ken needs to get a life! Most major brand cars sit for much lounger before they are sold.
What a serious woke post!
It's not like produce!!!
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In reply to That's crazy ....4 months it… by Eliezer y king (not verified)
It's not like produce!!!
Lol.. So you went to buy a…
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In reply to That's crazy ....4 months it… by Eliezer y king (not verified)
Lol.. So you went to buy a Tesla, someone tried to sell you a Tesla... Then realised you can't afford a Tesla! Then came here to cry, having to walk away without a Tesla!
That is any vehicle that was…
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In reply to That's crazy ....4 months it… by Eliezer y king (not verified)
That is any vehicle that was built for months prior is a brand new vehicle...it is not rotting meat or produce.
Obviously this person knows nothing about supply chain inventory
Their buying a Cybertruck…
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In reply to That's crazy ....4 months it… by Eliezer y king (not verified)
Their buying a Cybertruck. The obviously don't make good choices and lack a firm grip on reality and how the work works.
Right! I guess he wants his…
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In reply to That's crazy ....4 months it… by Eliezer y king (not verified)
Right! I guess he wants his truck "Fresh" just like his Scone he gets with his morning coffee... Baked Fresh and Brewed Fresh that Morning at Starbucks! "I WANT IT NOW! BUT IS IT FRESH?!".
Pagination