Tesla has stopped Cybertruck off-road Lightbar installations following a series of failures. Issues with the adhesive used to attach the light bar to the top of the windshield caused the off-road light to detach and fly off while on the highway.
Tesla confirmed there is a problem with the off-road light bar installation process in an email sent to Cybertruck owners awaiting their scheduled light bar installation.
One such owner, Brock from Southern California, shared the messages he received from Tesla on the Cybertruck Owners Club forum.
In the email, Tesla writes…
“Cybertruck Off Road Lightbar
Your vehicle VIN 7G2CEHEE7RA03… is in the queue to receive the Cybertruck Off-Road Lightbar. An internal assessment is currently in progress for the lightbar installation procedure.
Please refrain from scheduling a service visit at this time. We expect to resolve this matter promptly and will notify you once installation scheduling resumes.
We appreciate your patience as we work to complete this process.”
Together with the Tesla email, Brock writes…
“I was scheduled to get my light bar next week, but I received an email from Tesla saying my appointment was canceled, followed by this message yesterday.
I wasn’t planning on installing it anyway, so it’s no big deal. When I receive it, it will be available to anyone interested.
Looks like they need to modify their install process further.”
Brock doesn’t seem too bothered by this issue; however, he was not the only one to receive this message from Tesla.
A fellow Cybertruck owner, Timothy P. Moyer from Montana, shared that his off-road lightbar installation was similarly canceled at the last minute.
Timothy shared his story on the Cybertruck Owners Only group on Facebook, writing…
“Is anyone else having trouble with Tesla service departments? I’ve always loved Tesla. I recently received a notification that my lightbar was in, and they wanted to install it.
I live in Whitefish, Montana, and told them it’s a 4-hour drive to Liberty Lake. They said it would take all day. I asked if there was any way they could give me a closer window if I dropped it off first thing in the morning, and they said they would try their best.
I also asked if they could put on new tires since mine had 20,000 miles on them, as it was a very bumpy ride. They agreed, saying the tires would get replaced quickly. But once I got there, I faced nothing but hassles—one problem after another. Absolutely the worst service. I hope Tesla doesn’t allow this to continue, or it will affect their future robot development because people will stop buying Tesla as soon as someone else has full self-driving, that’s for sure.”
A third Cybertruck owner and enthusiast on X, who goes by the username “The Cybertruck Guy,” also confirmed the same story, writing…
“Tesla is reviewing the glue material and installation method for the Cybertruck’s lightbar.
While the investigation is ongoing, they are suspending or temporarily canceling installation appointments.
This is the message they are sending to Cybertruck owners with active appointments.”
Below his post, The Cybertruck Guy shared an email from Tesla, which confirms that off-road light bar installations have been halted.
The email reads…
“Cybertruck Off Road Lightbar
Your vehicle VIN 7G…1 is in the queue to receive the Cybertruck Off-Road Lightbar. Due to an ongoing internal assessment of the installation procedure, there will be a change to your upcoming service visit.
The Lightbar installation activity will be temporarily removed from your appointment. If the Lightbar installation is the only activity you have scheduled, your entire service visit will be temporarily canceled.
For appointments with additional activities, all other scheduled services will proceed as planned. We expect to resolve this matter promptly and will notify you with specific details about your appointment and when Lightbar installation scheduling resumes.
We appreciate your patience as we work to complete this process.”
Multiple Cybertruck owners on various online forums and social media platforms are confirming that Tesla has indeed halted off-road light bar installations.
This isn’t surprising to those who have been following the lightbar saga. So far, we’ve shared stories from multiple Cybertruck owners who say their off-road light bar flew off their trucks in the middle of the highway.
One Cybertruck owner even says he’s now on his third off-road lightbar, after one flew off in the middle of the highway and the second one started to come loose.
At the time, the Cybertruck owner said that Tesla had sent his failed off-road lightbar unit to the company’s headquarters for further studies.
Now it appears that, after analyzing multiple faulty installations, Tesla has finally decided to halt lightbar installation altogether.
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For more information, check out: Elon Musk Confirms The Priority At Tesla Has Shifted From The $25,000 Vehicle to the Cybercab
Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.