A Tesla Cybertruck Owner Says, “Tesla Insists The Noises My Truck Makes Are Normal, but I’ve Driven Two Other Cybertrucks And They Don’t Sound The Same”

David, a Cybertruck owner from Florida, reports that his truck makes unsettling noises when driving and turning.

He mentions that he took his Cybertruck to Tesla Service twice to address these noise complaints. Still, both times, the EV maker declined to address it, claiming the noises are normal and that all other Cybertrucks produce the same sounds.

However, David remains skeptical. During the service visits, Tesla loaned him two different Cybertrucks, and he notes that neither of these loaners produces the noises his truck makes.

Frustrated, David shared his story on the Cybertruck Owners Club forum.

He writes…

“I’m getting annoyed when told that the noises my truck makes are the same as every Cybertruck. 

I dropped off my truck at a Tesla service center today to fix my leaking tonneau cover and was given a loaner Cybertruck. 

This is the second loaner Cybertruck I’ve received during service visits.

I’ve taken my truck in twice for issues related to loud drive motor noise and squealing when turning at low speeds.

Neither of the two loaners I’ve had makes nearly the same noises as my truck.

Yet, I was told that all Cybertrucks make these noises and there’s nothing they can do about it.

That’s clearly not true because neither of the loaners I received makes the same sounds.”

David then asks…

“What do I need to do to get Tesla to actually fix the problems instead of just saying it’s normal?”

Finally, David concludes his post writing…

“I feel like Tesla is just relying on the fact that, because it’s an electric truck, they can say the noises are normal and expect everyone to accept it instead of fixing it.”

David is clearly frustrated, and looking at the comments, fellow Cybertruck owners share their views on what might be causing the issue.

A fellow Cybertruck owner, Aron, asks…

“What are the noises?”

In response, David further elaborates, writing…

“The drive motor makes a variable pitch grinding noise that's hard to describe, but the service manager heard it during the test drive and said he would do 'research.'

The response was that it was “in spec” and wouldn’t be addressed.

The steering squeals loudly when I turn the wheels, definitely coming from the rear end.

The same service manager said every Cybertruck makes that noise… except for the two loaners I’ve gotten… they don’t.”

Another Cybertruck owner, Stacy from Wyoming, mentions she faced a similar abnormal noise issue and had to essentially trick Tesla into fixing it.

She shares…

“I had a similar experience with strange noises. We waited 2-3 months, then took the truck back and acted very concerned that the noise was getting worse. Two hours later, they had it fixed.”

Stacy’s approach was to wait and then return, claiming the noises were worsening. However, another Tesla owner, Jay, offered reassurance, suggesting that motor noise might not be a serious issue.

Jay writes…

“Motor noise can be tough, but as long as it's running, driving, and not throwing errors, it should be okay. 

These motors produce unusual noises, but they are simply operating within their mechanical design.

The main issues reported so far relate to the drive units and inverters, but those were mainly in early VINs.”

Jay tries to comfort the group by saying that the noises might simply be from the normal operation of the motors; however, David responds that a Tesla technician told him the noise is coming from the drive unit.

David states…

“The service manager said the noise was from the drive unit. I probably said motor because I’m not technical. Still not sure what the difference is.”

To clarify, the drive unit is an umbrella term that covers the motors, inverters, gearbox, and other supporting components.

If the sound is coming only from the motor, like a motor whine, it’s not concerning.

However, if loud noises are coming from the gearbox or inverter, then there might be a more significant issue.

Please let me know what you think in the comments. Share your ideas by clicking the red “Add new comment” button below. Also, be sure to visit our site, torquenews.com/Tesla, regularly for the latest updates.

For more information, check out: A Tesla Model Y Owner Says, “Tesla Was Going to Charge Me $671 For a Low Coolant Error, but I Topped It Off Myself With a $20 Tesla-Approved Coolant & 15 Minutes of Work”

Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.