Reza Soltani is a brand new Cybertruck buyer from Houston, Texas, and says Tesla is trying to sell him a Cybertruck that has been sitting on the lot for 4 months.
Reza placed his Cybertruck order this Friday, but he was taken aback when Tesla immediately assigned him a Cybertruck VIN and notified him that he could pick up the vehicle that very day.
Given the long wait time for Cybertruck deliveries just a year ago, this might seem like good news. However, Reza says he will refuse delivery if Tesla does not give him a newer Cybertruck.
The frustrated Cybertruck buyer shared his story on the Cybertruck Owners Only group on Facebook.
He writes…
“I placed an order for a Cybertruck on Friday, and they instantly assigned me a VIN and are ready to deliver the car this week in Houston.
The car was built on January 8th. It’s been sitting out in the Tesla parking lot for 4 months. Has anyone had any luck with requesting a newly built car?”
This situation is less than ideal, and looking at the comments, the first question from fellow Cybertruck owners was how Reza managed to determine his Cybertruck's exact build date.
A fellow Cybertruck owner Brigitte Brazda asks…
“How did you find out when the car was built?”
In response, Reza states that he contacted a Tesla representative, and the employee informed him that the vehicle was built on January 8th.
He writes…
“I asked on the app, and someone responded with the exact build date. The VIN only tells you the year.”
Another point you might be wondering is what’s wrong with taking delivery of a Cybertruck that has been sitting on the lot for a few months.
However, other Cybertruck owners in the group opposed this idea and shared their frustrating experience taking delivery of a Cybertruck that had been sitting on the lot for some time.
Another new Cybertruck buyer, Joe Gallart, mentions that, like Reza, Tesla tried to sell him a vehicle produced in January that was sitting on the lot for several weeks.
And to make matters worse, the vehicle Tesla attempted to sell him was under a recall notice. As a result, he had to wait two weeks for Tesla to repair the recalled cantrail component—a large 5 lbs, 9 feet long stainless steel panel that could fly off in the middle of a drive.
This is bad enough, but after two weeks, when Joe went to check his brand-new/fixed-up truck, he saw that Tesla had not done a good job with the fitment, and he ended up refusing delivery.
Now, Joe says, the EV maker has matched him with a new vehicle that was built on April 11 and expresses his wish that Reza also refuse delivery.
Joe writes…
“Well… I placed an order on March 13th to secure the 1.99% financing. I had to place a hold on the order as I was going away.
Once I requested delivery, I was assigned a Non-Foundation Series Cybertruck immediately.
It was a truck built in January 2025 as well, and it was sitting on Tesla’s lot. I waited for the cantrail parts to arrive (2 weeks) for the recall fix, which had to be completed before delivery.
A few days before the delivery date, I visited the store and saw the truck, which had now been repaired. The new alignment and fitment were horrible, and they refused to make any adjustments.
I refused delivery and was assigned another truck from a different store. For some reason, the second truck wasn’t available, so a third VIN was assigned. That truck was built on April 11 and is now on its way to me from Texas.
Apparently, there is no way to request a build directly from the factory. The good news for me, hopefully, is that this truck, built on April 11, should have the fix for the cantrail directly from the factory, so I’m hoping it is properly aligned.”
Another Cybertruck owner, Reid Tomasko, also recommended to Reza that he refuse delivery.
Reid writes…
“You can absolutely request a newer build; I would try to get something that’s built after March because that’s when they realized the panels were having issues.”
Overall, looking at the comments, even fellow Cybertruck owners say they wouldn’t take delivery of a truck that has been sitting on the lot for months. However, please let me know what you think in the comments.
Unusual Experiences and Customer Frustrations Beyond Tesla
Tesla isn’t the only automaker grappling with customer discontent stemming from unusual service experiences and unexpected vehicle issues. In a separate case involving a Hyundai Palisade, one driver began noticing a persistent spark knock-like noise in his SUV—at just 30,000 miles. Despite visiting two different dealerships, and even after fuel system cleaning, technicians still told him it was “normal.” What unfolded next was a story of unlikely diagnoses, shifting explanations, and a customer suddenly questioning the long-term reliability of a vehicle he once trusted. You can read his full experience and analysis here: 30,000 Miles In, Two Dealerships Say My Hyundai Palisade’s Noise Is “Spark Knock” – Even After Cleaning. It's a must-read if you're concerned about how automakers handle post-sale service and evolving quality concerns.
Share your ideas by clicking the RED “Add new comment” button below. Also, be sure to visit our site, torquenews.com/Tesla, regularly for the latest updates.
For more information, check out: Elon Musk Calls an Emergency Meeting With Tesla’s Autopilot Team After Jim Cramer Gives Tesla’s FSD Approach the Stamp of Approval – Musk Says “Inverse Cramer is a Tough Karma to Overcome”
Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.
Comments
If you buy a vehicle from…
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If you buy a vehicle from say a ford dealership do you check on when your vehicle was manufactured. What if is sat on dealership lot for months, would you refuse to buy?
What are they supposed to do…
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In reply to If you buy a vehicle from… by Greg (not verified)
What are they supposed to do with four month old Teslas. Should they be taken to the junkyard? This person that is refusing to take an order on a truck that was built in January seems a little entitled.
That's because Tesla changes…
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In reply to If you buy a vehicle from… by Greg (not verified)
That's because Tesla changes their manufacturing over time, so they claim the newer the built, less defects it will have (and sometimes even claim improvements).
Other automakers on the other hand QA and certify their production properly ahead of mass production so it's very unlikely a newer build in the same year will be any different than previous builds, which is a lot better for everyone.
Yes. Lot rot is a problem…
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In reply to If you buy a vehicle from… by Greg (not verified)
Yes. Lot rot is a problem plaguing many manufacturers, especially Stellantis. Dodge Charger Scat Packs and Hellcats are sitting for model years. With Tesla's Cybertruck, wanting a post-recall model is rational, especially for $100k. The absolute worst thing you can do to a car that's not kept in a tightly controlled climate is not drive it. 4 months seems trivial, but again, $100k.
I spent 37 years in the auto…
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I spent 37 years in the auto business and can’t understand why anyone would refuse to pick up a custom order when the identical vehicle offered was already built and could be immediately delivered. Does anyone think that makes any difference in the quality or value? If you order any vehicle today… It takes at least a couple of months from assembly point to Ship, Prep, State Inspection and final Detail. Don’t believe me… Look at the drivers door jam for the actual assembly date!
If you don't trust Tesla,…
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If you don't trust Tesla, why bother buying a Tesla?
WOW, just like Milk the…
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WOW, just like Milk the vehicles have an expiry date too???????????
Ah...first world problems.
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Ah...first world problems.
Do people not realize that…
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Do people not realize that vehicles sit on dealer lots for months sometimes over the winter depending on the vehicle. Also they don’t usually roll right off the assembly line and right to the dealer. They sit in lots waiting to be trucked or put on a train for their final destination
Otherwise known as selling a…
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Otherwise known as selling a news truck ...... How dare they!
If you're paying the new car…
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If you're paying the new car price you should get a new car.
It is a new car…
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In reply to If you're paying the new car… by Shadow (not verified)
It is a new car............. you think all the new cars sitting on Ford, Chevy, Ram, Hyundai, and Kia we all built yesterday?
I just need to point out…
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In reply to It is a new car… by Memyselfandi (not verified)
I just need to point out that there was a recent RECALL on this vehicle in March. So it makes sense to me that a car built 4 months ago is likely part of the recalled group of cars, and one built more recently, after the recall was introduced, would not have that issue to be concerned about. Also, I would never want one of those Cyber-trucks, even if it was at no cost to me!
If it's never been sold, it…
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In reply to If you're paying the new car… by Shadow (not verified)
If it's never been sold, it's a new car.
A four month old car IS a…
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In reply to If you're paying the new car… by Shadow (not verified)
A four month old car IS a new car.
I work near San Bernardino…
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I work near San Bernardino Airport. The parking lots there and the surrounding area are nothing but storage for unsold Teslas. One lot in particular is full of over a hundred Cybertrucks. Started parking them there in November of 24. And have been adding ever since. I can count maybe 10 that have left the lot in that time. Mind you this is just asphalt behind s chain link fence open to all elements.
Exactly what is wrong with…
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Exactly what is wrong with buying any car that has sat on the lot for four months? You can ask them to replace the battery. What else?
As a long time mechanic and…
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In reply to Exactly what is wrong with… by Edward St George (not verified)
As a long time mechanic. I realize some vehicle's may sit. But imagine you buy a new,expensive vehicle. Already with recalls. I would already be weary. Would you have a new Cadillac, lincoln etc. Sitting in a parking lot. Out in the elements. For months! As to the question, could it be a problem? Do we know enough about them. Is battery issues a possibility? How about the interior Sitting in hot texas parking lot.sun is brutal on interiors Windows shut. Mechanical parts that have lubricant. Engine,windows,door handles. Wich i think are poorly designed anyway. Im sure many have sat longer. But again if you bought a car from a dealership and it was new, you wouldn't leave it outdoors on pavement in weather for 4 month's. I think if I wanted a new vehicle. Went to my local dealership I would wait a couple weeks for new. Its most peoples 2nd biggest investment. Look if you drove by the dealership everyday and saw a nice car. Went in and they said you can wait for new or take the sitting one today,what would you do. I would wait. No discounts. And I definitely wouldn't take a recalled vehicle that needs repairs before delivery. Thats crazy!
I mean this isn't anything…
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I mean this isn't anything new. Your not going to get a "fresh" car like it's food. Vehicles and other electronics sit for a while.
Save yourself a lot of grief…
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Save yourself a lot of grief and skip the Cybertruck all together!
Wow...is almost all I can…
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Wow...is almost all I can say.
Do you think you get the ability to choose to not take a vehicle, sure... but the idea that you take issues with a few months is ridiculous. Yes, I realize it's probably a battery thing, but if it can't sit a few months without issues you probably don't want it anyhow.
In the not so distant past, …
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In the not so distant past, US Automakers considered 90 - 120 days of inventory to be just about ideal.
This has "Ew, I don't want a…
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This has "Ew, I don't want a used house" energy all over it. But the recall issue is real, so given that issue, I understand wanting a newer build.
You didn't answer the basic…
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You didn't answer the basic question of the story, which you yourself posed: "what’s wrong with taking delivery of a Cybertruck that has been sitting on the lot for a few months"? From what it appears, Cybertrucks left sitting for a few months start to fall apart, which is why new owners need a "fresh" one. Am I understanding this correctly? 🤔
What in the small world of…
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What in the small world of entitlement?
I live in Clearlake outside…
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I live in Clearlake outside of Houston and we have a Tesla dealership here that has LOADS of trucks and cars. I never see customers at the lot and I pass by there several times during the week.
I said that to say:
They are likely trying to move those trucks because they are having issues with sales and performance.
With the myriad of problems…
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With the myriad of problems and Tesla's poor customer service problems, why would you want to purchase. Especially, when it's brands owner constantly challenges our government and democracy. He's constantly trying to suppress our citizens, way of life and resources, both financially and healthcare.
The average number of days…
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The average number of days on the lot for all new cars in January 2025 was about 92 days - so around 4 months between production and a sale shouldn't be too surprising. Especially since bozo-brain domestic terrorists are threatening the property and physical safety of Tesla owners.
And this is news why!…
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And this is news why! Millions of vehicles sot o. Lots for months!
Lol....It's not a tomato…
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Lol....It's not a tomato....it doesn't rotten sitting on the lot...
Pagination