I Had a Flat On My 2025 Toyota Camry, The Toyota Dealer Charged Me $400 For One Tire, and Now They Tell Me It’s Another $800 For A New Wheel

If they put that brand new tire on that bent rim that should be on them not her she's not a car person she didn't know what to look for

I would have told them to take the tire off the car , especially if they informed me about the price after the service .! And ordered the tire off of an online tire place ( much cheaper) and bought a rim off of parts geek !! Screw Toyota !! They are ridiculous with there mark up , and they're help doesn't even get the mark up pay it's corporate greed at its best !

A rim is strong enough to withstand thousands of pounds of weight. A tire mounting machine will not bend a rim.

It was not a simple puncture if it destroyed the tire and bent the rim.

Who expects the dealerships to be the less expensive option?

On the flip side, tech should've seen wheel was bent, especially when balancing. If it balanced correctly she'd never have noticed it.

I have a 2024 toyota tundra 3 year 36 thousand mile warranty my brakes have had problems from Day one know at 12 thousand miles they are saying the warranty does not cover the brakes and no fix for the problem even if I paid

We had a similar problem with the two driver side tires that got damage because a road hazard. A steel plank felt from a truck and damage the tires and the wheels were bent. The dealer had to replace the two tires that cost over $300 each but because the car had up graded expensive wheels they recomended to send the wheels to a specialized shop to get the wells fix to factory standard, they also recommended to aline the car because the accident may have taken the car out of alingment.. The whole thing cost us $1,300 wich was better than replacing the wheels at total cost of $2,500 We have extended warranty on the car but not road hazard. The warranty did cover the towing cost to the dealer.

We had a similar problem with the two driver side tires that got damage because a road hazard. A steel plank felt from a truck and damage the tires and the wheels were bent. The dealer had to replace the two tires but because the car had up graded expensive wheels they recomended to send the wheels to a specialized shop to get the wells fix to factory standard, they also recommended to aline the car because the accident may have taken the car out of alingment.. The whole thing cost us $1,300 wich was a lat better than replacing the wheels at total cost of $2,500 We have extended warranty on the car but not road hazard. The warranty did cover the towing cost to the dealer.

Manufacturers that moved away from steel wheels. As a result I'm seeing entire Wheels shredded in accidents. Fragility and lightness versus safety is a dangerous compromise where rubber is meeting the road.

At least she had tires that have some warrantee. The OEM Goodyear tires on my 2024 Highlander Hybrid had no warranty. Other OEM tire brands did have a warranted.

New car warranty has never covered damaged wheels or tyres, some times when you buy new tyres from Tyre dealers they will offer you replacement of damaged tyres or puncture repair, but that comes at an additional cost.

What a poorly written piece of crap. She got ripped off twice. Once buying the tire and once when she had to replace the wheel they damaged.
This article mentions buying the warranty for the tires for 1000 bucks, that's absolutely crazy unless you plan to go off reading or playing Dukes of Hazzard.

Toyota dealership is a big scam two times i had to go with issue bill has been from $400 and $4000. I got fixed for $150 and 0 [zero]...outside
No complain on my Tundra great vehicle but Dealership..pure thieves

I can't believe that you only get a 3 year warranty in the US. In Australia 5 years is the norm and some manufacturers have 7 year warranties. As for the tyre price, that's ridiculous, especially for a Camry tyre. Even in Australia with our lower value dollar you wouldn't pay that much.Going to dealers for tyres, etc is an exercise in wasting money.

You're paying for buying a fanciful but weak car. It's frills & no grid to me. Had you gotten a Chevy Impala or Dodge Charger, you wouldn't have known you drove a construction site at that degree. I still wonder why anyone in America who does long hard rides would go Japanese Toyota cars? I hate them not, but they're not for sturdiness like American cars. Europeans try like BMW, Mercedes or Audi but a Toyota for full road trips, in the US, to me it's a risk, I won't dare! Run around, cities & suburbs I might with great caution but road trips? No! Now that dealership, is simply unbelievable, changing tire before you could conclude the deal & "skipping" the bent wheel in the process? It's a game of rip-off. It seems you've enough to spend or shall I say "waste"?

Toyota os noy responsible for her hitting a pothole and destroying a wheel and tire. She might claim it on her insurance and pay the deductible, as technically this was an accident with her being the responsible party.

She should have taken the car to a independent mechanic as soon as they said to her the tire wasn't covered under the warranty. I personally only deal with a dealership when I have a recall.

she should have just went to a junkyard and got another wheel and had a retread tire slapped on it and call it a day .

So glad i am done with Toyota. I have been faithful to Toyota after i started with ford muscle cars. Toyota sat on it too long except producing appliances which some of you might have comfort with. I predicted Honda will be the first, however global conglomerate changed with cheaper Korean and Chinese products all came from Japanese. As an American, buy made in the USA. Need more incentives perhaps. Why buy Oriental goods if American has more incentives. Invest.

Tay, stay off your phone and pay attention to what is in front of you. Warranties don't cover damage that you didn't avoid, they cover defective parts. Your car insurance is used for accidents.

Sounds like she ran into a curb and damaged the tire. Warranty is not made to cover physical damage that you caused to the vehicle. By all means shot for the best price on a tire you don't have to go back to the dealer. Same for the wheel. Welcome to adulting

Let's be realistic here because everyone cries at the dealer and don't speak the truth. 1) Is it a lot for a tire? Maybe? $50 or $60 of it is probably the labor, and who knows what size tire is on this car. If it's a low profile then it could very well be 3 something 2) she's complaining about the price of the tire. You think the guy was then gonna tell her it'll be another $800 for a wheel. Also if she bent the wheel then I'm gonna assume she blew out the tire and they did her a favor knowing she can't drive it out on a flat. And those of you that say that should be covered, yeah, go drive your car into a wall and see if it's covered. If you buy a TV and drop it down the stairs they're giving you a new TV? I don't think so. And as far as gett9ng a cheaper tire I personally like my tires made out of rubber not plastic and I like it to stop in the rain. These cars are tested with many tires before they hit market. This tire was selected for its grip and stopping distance. We make fun of people like you that come in with 3 factory tires and a1 Costco tire. You spend $150 a month on your cell phone but can't spend $300 on your that takes you EVERYWHERE. I also hope she enjoyed the free coffee and TV in the probably pretty nice waiting room she sat in while she was there. PSA, don't be a jerk in a dealership. They'll be a day when you need a favor, a goodwill repair, a loaner car, whatever. Trust me you want a friend in a dealer. If they know you're name it's usually not a good thing

So all I am reading is......

I drove through a construction site..... Hit something..... And want the dealer to cover my reckless driving damage.....

People don't always understand that a bumper to bumper warranty covers manufacturing defects. It's not the manufacturer or the dealerships fault if you run over something and damage your vehicle.

Toyota should be ashamed of themselves to a possible continued customer
They dropped the ball for sure
That wheel being bent was obviously a manufacturer defect and then not even offering to bite the cost of wheel is unfortunate for them as they just set a tone they are not reliable
The tire price doesn’t shock me when you go to dealership they up charge everything
My personal experience with my former dealership is & was for crap
I bought a package to have my vehicle cleaned and shampooed when I had a spill they fought me in it even though I had the paperwork in hand
They cleaned my vehicle with filthy water and cost me time to do it correctly and it never looked rt ever again
They seem to think women don’t know crap about vehicles or repairs let alone a contract
Last but least I took my vehicle for maintenance check & they tried to charge me for crap that didn’t make any sense but that’s ok bc I had the vehicle checked by another shop & when they gave me the three things that needed to be done I sat & listened to this pile of crap bs me
When the oaf was done I not only got my garage guy on the phone but then presented him with what actually needed to be replaced
DA got an ear full from garage guy as well
That’s why II never go to dealership I needed the air filter changed along with emission & safety inspection done only
That JA tried to upcharge for stupid crap my car didn’t need
Be prepared always that’s all I have to say & always keep maintenance up in your vehicle is vital after all it’s your investment that gets you around

I don't know in which state that scam was happen for the tire at $400 . But the lady haven't fight for herself when the dealer charge her that expensive price for a tire (Firestone in the Camry Hybrid 2025) which cost a maximum of $83+ $40 installation, the general law is clear and in all states : IF THE CAR HAVEN'T MOVE FROM THE DEALER SHOP,THE DEALER MUST TAKE OFF THE NEW TIRE AND REPLACE THE OLD TIRE IF HE HAVEN'T INFORM HER ABOUT THE CHARGE .
(I have purchase the same car and after the visit of 3 scammer dealers : I HAVE SWEAR TO DON'T DO ANY SERVICE OR OIL CHANGE IN TOYOTA DEALERS )