"It cost me $400 to replace one tire on my 2025 Toyota Camry, and now the dealer tells me it's another $800 because my wheel is bent."
That's what Tay (@queentayshops) says in her TikTok video. She bought a 2025 Toyota Camry and loves the car except for a few things. First, she had to have a tire replaced because she drove through a construction zone and punctured her tire. The Toyota dealer has now changed her exorbitant amount: $400 for one tire.
And that's not all she had to pay.
She thought the 3-year/36,000-mile bumper-to-bumper warranty would cover the cost of the tire, but it doesn't. If that wasn't enough, Tay had to take the Camry back to the dealer because when she damaged the tire, she also damaged the wheel, which was bent. Now, it's $1,200 to get both fixed, a cost she didn't anticipate.
Here is Tay's unfortunate story.
She says, "I bought a 2025 Toyota Camry in November, and it does include a 3-year warranty. However, they told me it doesn't cover the tires. So, I took my car to the dealer because I had a damaged tire. I told them to go ahead and fix it."
"Then they told me it would be $400 for one tire."
"I said no, it can't be that much for one tire, and they said yes, it is. So, I called my dad, he told me I should take it somewhere else because I can get a new tire for so much less than that."
"By the time I went to the service desk to tell them not to fix it, they had already replaced the tire. The lady who helped me with this and offered to set up an account to pay for this was so kind and helpful.
"My Camry has bumper-to-bumper coverage, but my tire warranty expired at 10,000 miles. So I'm just over the 10,000 mile mark, so the tire is not covered."
So why is the Camry tire so expensive?
"They told me it's more expensive because I have the more expensive trim level Camry and it's a brand new car."
Now, Tay hears a noise and feels a vibration coming from the new tire.
"So, I get in my car after spending $400 and get on the interstate to go home, and my tire makes a funny sound. There was a vibration coming from my tire. So, I called the dealer, and they said, no, it shouldn't be making that sound, and I should bring my car back in."
"So now I had to schedule another appointment."
"Now, after they looked at the tire, they informed me that I must not have seen it before, but my entire wheel was bent. It's not even a circular shape. They tell me I need a new wheel, and the tire warranty doesn't cover it because it's not part of the tire."
"So now, I have to pay another $800 to get a new wheel. The tire pressure monitoring sensor and all the parts need to be replaced. So, I checked other places, and no one else had the parts to fix it."
"I must have Toyota fix it because I'm leaving for a three-day road trip."
"The tire cost was much more than other places would have charged me, but do you know what? I love it still. I love my Camry still. There is no other car that I would buy except for the new Toyota Crown. I need to see more of them on the road first."
"It is so unique, and no one drives it yet, so it would not be smart to trade my Camry to get one."
Two more things she doesn't like about her Camry.
"What I don't like about my Camry is the wireless charging for my phone is so slow, and the USB ports are extremely hard to reach."
Tay concludes, "The only thing I would not recommend is to move to an area where there is a lot of construction like I did. Because I had to pay too much for Toyota to put on a new tire and a wheel, it was $1,200. The price was crazy. But I love the Camry and would still recommend it."
Why Didn't The Camry's Warranty Cover Tay's Tire and Wheel?
The standard Toyota Camry's 3-year/36,000-mile warranty does not cover tires. According to Toyota, the original tires that come with a 2025 Camry are warranted by the tire manufacturer, not Toyota. The tire warranty information is typically located in the vehicle's glove box.
While the 2025 Camry comes with a comprehensive package including a basic and powertrain warranty, these warranties cover the vehicle's components and systems, not wear and tear or damage to the tires or wheels.
Toyota Owners Can Purchase a Separate Warranty
Toyota Financial Services offers a separate tire and wheel protection plan that covers tire and wheel damage from road hazards, according to Toyota Financial. This plan is separate from the vehicle's warranty and must be purchased separately.
To buy this plan, you can contact your Toyota dealer or visit the Toyota Financial Services website.
Conclusion
Should Tay have Purchased the Tire and Wheel Protection Plan?
Whether to purchase Toyota's Tire and Wheel Protection Plan depends on your needs and risk tolerance. The plan covers tire and wheel damage caused by road hazards, including potholes, nails, and glass. It's particularly beneficial if you frequently drive in areas with poor road conditions or have had previous issues with flats or wheel damage. This plan can provide peace of mind and financial security in such situations.
How Much Does the Plan Cost?
The cost of the Toyota Tire and Wheel Protection Plan varies depending on the specific plan (e.g., Gold, Platinum, etc.) and the dealer.
The Toyota Financial website has examples of costs, such as $250 without protection and $0 with protection. A Reddit post mentions a Tire and Wheel protection plan for a 2024 Camry Hybrid LE that costs $995.
It's Your Turn
Have you purchased Toyota's Tire and Wheel Protection Plan? If so, we'd love to hear about your experience. Click the red Add New Comment link below and share your story. Your insights could help other Camry owners make an informed decision.
Check out my 2025 Toyota Camry story: I Got a Free Oil Change on My Toyota Camry, But I Would Have Rather Paid $100, It Took Over 3 Hrs, I Will Never Get My Oil Changed at Toyota Again
I am Denis Flierl, a Senior Torque News Reporter since 2012. My 30+ year tenure in the automotive industry, initially in a consulting role with every major car brand and later as a freelance journalist test-driving new vehicles, has equipped me with a wealth of knowledge. I specialize in reporting the latest automotive news and providing expert analysis on Subaru, which you'll find here, ensuring that you, as a reader, are always well-informed and up-to-date. Follow me on my X SubaruReport, All Subaru, WRXSTI, @DenisFlierl, Facebook, and Instagram.
Photo credit: Denis Flierl via Tay
Comments
A 2025 toyota camry is NOT a…
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In reply to Please send a link for the … by Calvin (not verified)
A 2025 toyota camry is NOT a higher end car.
CARid.com has them for about…
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In reply to Please send a link for the … by Calvin (not verified)
CARid.com has them for about $200-$275 per wheel depending on your model.
Yup. You buy a car with…
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In reply to Please send a link for the … by Calvin (not verified)
Yup. You buy a car with fancy wheels /tires they come with fancy replacement prices.
You're right, proprietary…
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In reply to Please send a link for the … by Calvin (not verified)
You're right, proprietary wheels on cars are expensive! AND rare!
$100 for a wheel? Not even…
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In reply to Obviously, the young lady… by Mike (not verified)
$100 for a wheel? Not even at a wrecker.
A wheel for my 2018 corolla is $1100 NZD. I know because I had to buy one.
The tyre (correct spelling) is a Dunlop Maxx 050 225/40 18 which retails for $550 NZD.
You often can't mix a tyre like that with a cheaper brand on the same axle due to construction and load rating differences. Her option is to replace the tyre with like for like or fit 2 cheaper tyres, which Toyota wouldn't recommend on a high spec vehicle.
As for warranty cover... lol.
You live on an expensive…
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In reply to $100 for a wheel? Not even… by Brad (not verified)
You live on an expensive island that spell's tire with a y. Congratulations.
I had the exact same issue,…
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In reply to $100 for a wheel? Not even… by Brad (not verified)
I had the exact same issue, I ended up just buying a complete set of custom wheels which were just 200 dollars more than 1 wheel from Toyota. I like using the dealer for service, but they are always trying to up sell everyone, can be frustrating.
$100 for a wheel? Not even…
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In reply to Obviously, the young lady… by Mike (not verified)
$100 for a wheel? Not even at a wrecker.
A wheel for my 2018 corolla is $1100 NZD. I know because I had to buy one.
The tyre (correct spelling) is a Dunlop Maxx 050 225/40 18 which retails for $550 NZD.
You often can't mix a tyre like that with a cheaper brand on the same axle due to construction and load rating differences. Her option is to replace the tyre with like for like or fit 2 cheaper tyres, which Toyota wouldn't recommend on a high spec vehicle.
As for warranty cover... lol.
First of all it depends on…
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In reply to Obviously, the young lady… by Mike (not verified)
First of all it depends on dealer. If they stock OEM tires for specific model years the cost WILL be higher to customer over commercial tire dealers.
New car dealers ,if not a new tire dealer, buy from an OEM supply chain.
Tire dealers buy from a tire distributor that buys from the tire makers under contract. So with mark up for profit margin certain dealer tires, especially if the match tread/model WILL be higher.
Now as for wheels, OEM wheels from the dealer are BRAND NEW and wheels from commercial tire dealers are REMANUFACTURED generally. And I don't care, a used wheel will, especially aluminum, will not cost $100. Most aluminum wheels will sell as junk for $40-$50 when aluminum prices rise.
As for having to replace the TPMS I'm skeptical unless tire mounter just broke it and they just blamed corrosion cause even 1-2 yr old TPMS are corroded enough to break.
And on 2023 vehicle even by 2025 they may have as large as 20 in tires and if higher speed rated, can cost even through commercial line close to $300+ so if going through a dealer may have came close to $400.
Tire savings by buying from tire dealers is significant, this is why many NEW CAR dealers open up their quick/daily service lines to doing tires like a tire shop. And this opens them up to selling lesser model/brand tires vs OEM tires.
Basically if a new car dealer sells a car but not commercial tires they go through OEM supply lines. IE more hands on that tire before it hits dealer to sell, thus being higher cost than discount tire chain tire price.
Dealerships are a rip off I…
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In reply to Obviously, the young lady… by Mike (not verified)
Dealerships are a rip off I get .y tires for 400 bucks at Salinas Tires out in LA Habra CA best tire prices in town. As far for the bent wheel cost to fix $100 to 150 to fix.
Not sure what fantasy world…
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In reply to Obviously, the young lady… by Mike (not verified)
Not sure what fantasy world ur getting ur prices from lol clearly have no clue what ur talking about.
I'm in the business, 30+…
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I'm in the business, 30+ years as a technician, 20 years as a business owner and currently working for GM. Unfortunately, this incident with tire and wheel damage was not due to a defect in the wheel or tire. It was due to negligence, or a single vehicle accident. There is no reason that Toyota should have covered under warranty unless a tire plan, otherwise known as road hazard, was purchased. It's not Toyota's fault that the driver hit something in a construction zone. If anything, the city or county would be responsible. Maybe learn to be a better driver.
You are correct. She's hit…
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In reply to I'm in the business, 30+… by Mr Obvious (not verified)
You are correct. She's hit something at speed. Rims just don't bend and tyres just don't pop. She didn't pick up a nail people.
No warranty would cover this type of driving.
Once again a person in the wrong claiming it's not their fault
If you blow a tire, or bust…
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In reply to I'm in the business, 30+… by Mr Obvious (not verified)
If you blow a tire, or bust a rim. It's not the dealerships responsibility, it's yours. When you go in that finance office and the offer Roadvantage, that covers Tires, wheels, scratches, lost keys and paintless dent repair. You say NO! This is the result. You paying out of pocket. Pay on the front end so it doesn't come out of your ENDS.
Why don’t you name the…
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Why don’t you name the crooked dealer who charged $1,200 for a tire and wheel?
She is waiting for the rest…
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In reply to Why don’t you name the… by Rjb (not verified)
She is waiting for the rest of the story, if you hit something hard enough to destroy the tire and wheel, then there is going to be some steering or suspension damage as well. Maybe they are waiting for her to come back for the wheel before they tell her.
Uh, $25 for the tire. I can…
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Uh, $25 for the tire. I can find the exact size tire at Pick n Pull in new or good condition (or any salvage yard in this country.) The wheel will be harder to find, but it damn sure won’t be $800! That’s the price for Bentley wheels!
Tim in Oregon
If you go to the dealership…
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If you go to the dealership for wheels and tires, you will pay dealership prices. Shocking, I know.
Her not knowing the wheels and tires weren't covered on the bumper to bumper is not a Toyota problem. It's common sense but, even lacking that, she should've been aware of what her warranty did and did not cover.
Wheels can be repaired for far less. Superior tires are cheaper at tire shops.
Obviously you drove through…
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Obviously you drove through the construction zone pretty vigorously to ruin a tire and a rim. Some research shows the upper spec Camrys to have tires that cost roughly $400. Slow down and pay attention next time.
I have the Chevrolet tire…
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I have the Chevrolet tire plan. It was an extra $695. That covers the tires and rims. I have a 2023 chevy Colorado. One tire alone is 495. It covers me for 7 yrs or 70,000 miles. We'll worth it in my opinion.
This sounds like it was…
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This sounds like it was written entirely by a Toyota sales person!! "They ripped me off but you know what I don't care, in fact I still love them!" I find it hard to belive no other tire place had the parts and she just gleefuly accepted that the dealer ship ripped her off!
If it's a 2025 car did you…
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If it's a 2025 car did you look into a recall list on the tire that is kinda soon for your car have that kinda problem.If it was me I would argue with them.
Did you not read ahe drive…
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In reply to If it's a 2025 car did you… by Nancy (not verified)
Did you not read ahe drive through a construction zone. Not paying attention.. this was all her fault
What would a recall have to…
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In reply to If it's a 2025 car did you… by Nancy (not verified)
What would a recall have to do with her going thru a construction zone and running into something? You don’t just bend a rim with a flat unless of course you’re a dimwit and drive on a flat tire. She had a collision and lied that is all there is to it.
So lemme get this straight…
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So lemme get this straight....a tire puncture in a construction zone caused her wheel to deform??? 🤣🤣 Or is it more likely she hit something like a curb hard enough to bend her metal wheel and pop her tire?
She probably didn't tell the…
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In reply to So lemme get this straight… by Jake (not verified)
She probably didn't tell the dealer how the tire failed. In that case there would be no reason to check the rim. I have a 2008 Camry Hybrid. Parts are expensive, but they are very reliable, that is as long as you don't have an accident.
If you don't want to pay an…
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If you don't want to pay an arm and a leg, why go to the dealer?
sorry to hear you were…
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sorry to hear you were ripped off. Toyota has gone down so far in all ways, I.e., service, customer service, vehicle build quality and more. The dealers are the real culprits. They will recognize an opportunity customer quickly. Then they spin BS on the nature of your service and if you happened to be sharp enough you can call their bluff and just ignore the service. Always go somewhere else for a second opinion, you could easily save thousands. also consider another dealership. Tell them you were being taken advantage at dealer XYZ and are seeking a honest maintenance dealership. Write to Toyota Corporate, name the dealership and tell your story. Corporate hate s rogue dealerships because they damage the brand…. Good Luck!
There are too many things we…
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In reply to sorry to hear you were… by Jim (not verified)
There are too many things we do not know. What size was the tire? What brand was the tire? Is it a run flat? Also the wheel is it an oversize wheel? Is it a fancy wheel? Is it a stock plain old wheel? Why didn’t you turn it into your insurance company? Warranty will not cover that and it should not. 35 years experience in the car business, most in parts and service, it does not sound like she got overcharged. Fancy new wheels on Ford pick ups could be $1000 each when you only buy one. If you don’t like the price, go to the junkyard and see if you can find a used one. Tires are expensive wheels are expensive cars are expensive and insurance is expensive. If you didn’t know this, you should not have bought a car!
400 total rip off Every one…
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In reply to sorry to hear you were… by Jim (not verified)
400 total rip off
Every one has them for less then 200 each
So 1600 for wheel is crazy
File with your Insurance then we all get to pay !!
Pagination