"It cost me $400 to replace one tire on my 2025 Toyota Camry, and now the dealer tells me it's another $800 because my wheel is bent."
That's what Tay (@queentayshops) says in her TikTok video. She bought a 2025 Toyota Camry and loves the car except for a few things. First, she had to have a tire replaced because she drove through a construction zone and punctured her tire. The Toyota dealer has now changed her exorbitant amount: $400 for one tire.
And that's not all she had to pay.
She thought the 3-year/36,000-mile bumper-to-bumper warranty would cover the cost of the tire, but it doesn't. If that wasn't enough, Tay had to take the Camry back to the dealer because when she damaged the tire, she also damaged the wheel, which was bent. Now, it's $1,200 to get both fixed, a cost she didn't anticipate.
Here is Tay's unfortunate story.
She says, "I bought a 2025 Toyota Camry in November, and it does include a 3-year warranty. However, they told me it doesn't cover the tires. So, I took my car to the dealer because I had a damaged tire. I told them to go ahead and fix it."
"Then they told me it would be $400 for one tire."
"I said no, it can't be that much for one tire, and they said yes, it is. So, I called my dad, he told me I should take it somewhere else because I can get a new tire for so much less than that."
"By the time I went to the service desk to tell them not to fix it, they had already replaced the tire. The lady who helped me with this and offered to set up an account to pay for this was so kind and helpful.
"My Camry has bumper-to-bumper coverage, but my tire warranty expired at 10,000 miles. So I'm just over the 10,000 mile mark, so the tire is not covered."
So why is the Camry tire so expensive?
"They told me it's more expensive because I have the more expensive trim level Camry and it's a brand new car."
Now, Tay hears a noise and feels a vibration coming from the new tire.
"So, I get in my car after spending $400 and get on the interstate to go home, and my tire makes a funny sound. There was a vibration coming from my tire. So, I called the dealer, and they said, no, it shouldn't be making that sound, and I should bring my car back in."
"So now I had to schedule another appointment."
"Now, after they looked at the tire, they informed me that I must not have seen it before, but my entire wheel was bent. It's not even a circular shape. They tell me I need a new wheel, and the tire warranty doesn't cover it because it's not part of the tire."
"So now, I have to pay another $800 to get a new wheel. The tire pressure monitoring sensor and all the parts need to be replaced. So, I checked other places, and no one else had the parts to fix it."
"I must have Toyota fix it because I'm leaving for a three-day road trip."
"The tire cost was much more than other places would have charged me, but do you know what? I love it still. I love my Camry still. There is no other car that I would buy except for the new Toyota Crown. I need to see more of them on the road first."
"It is so unique, and no one drives it yet, so it would not be smart to trade my Camry to get one."
Two more things she doesn't like about her Camry.
"What I don't like about my Camry is the wireless charging for my phone is so slow, and the USB ports are extremely hard to reach."
Tay concludes, "The only thing I would not recommend is to move to an area where there is a lot of construction like I did. Because I had to pay too much for Toyota to put on a new tire and a wheel, it was $1,200. The price was crazy. But I love the Camry and would still recommend it."
Why Didn't The Camry's Warranty Cover Tay's Tire and Wheel?
The standard Toyota Camry's 3-year/36,000-mile warranty does not cover tires. According to Toyota, the original tires that come with a 2025 Camry are warranted by the tire manufacturer, not Toyota. The tire warranty information is typically located in the vehicle's glove box.
While the 2025 Camry comes with a comprehensive package including a basic and powertrain warranty, these warranties cover the vehicle's components and systems, not wear and tear or damage to the tires or wheels.
Toyota Owners Can Purchase a Separate Warranty
Toyota Financial Services offers a separate tire and wheel protection plan that covers tire and wheel damage from road hazards, according to Toyota Financial. This plan is separate from the vehicle's warranty and must be purchased separately.
To buy this plan, you can contact your Toyota dealer or visit the Toyota Financial Services website.
Conclusion
Should Tay have Purchased the Tire and Wheel Protection Plan?
Whether to purchase Toyota's Tire and Wheel Protection Plan depends on your needs and risk tolerance. The plan covers tire and wheel damage caused by road hazards, including potholes, nails, and glass. It's particularly beneficial if you frequently drive in areas with poor road conditions or have had previous issues with flats or wheel damage. This plan can provide peace of mind and financial security in such situations.
How Much Does the Plan Cost?
The cost of the Toyota Tire and Wheel Protection Plan varies depending on the specific plan (e.g., Gold, Platinum, etc.) and the dealer.
The Toyota Financial website has examples of costs, such as $250 without protection and $0 with protection. A Reddit post mentions a Tire and Wheel protection plan for a 2024 Camry Hybrid LE that costs $995.
It's Your Turn
Have you purchased Toyota's Tire and Wheel Protection Plan? If so, we'd love to hear about your experience. Click the red Add New Comment link below and share your story. Your insights could help other Camry owners make an informed decision.
Check out my 2025 Toyota Camry story: I Got a Free Oil Change on My Toyota Camry, But I Would Have Rather Paid $100, It Took Over 3 Hrs, I Will Never Get My Oil Changed at Toyota Again
I am Denis Flierl, a Senior Torque News Reporter since 2012. My 30+ year tenure in the automotive industry, initially in a consulting role with every major car brand and later as a freelance journalist test-driving new vehicles, has equipped me with a wealth of knowledge. I specialize in reporting the latest automotive news and providing expert analysis on Subaru, which you'll find here, ensuring that you, as a reader, are always well-informed and up-to-date. Follow me on my X SubaruReport, All Subaru, WRXSTI, @DenisFlierl, Facebook, and Instagram.
Photo credit: Denis Flierl via Tay
Comments
Not a good idea, it's been…
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In reply to Yes! Tay should have… by Stacy Taylor (not verified)
Not a good idea, it's been financed. Sure it works, but how much does that warranty really cost with compounded interest over the term of the loan? This is where dealerships help you financial screw yourself. They are junk features to line their pockets.
You could have went to Sam's…
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In reply to Yes! Tay should have… by Stacy Taylor (not verified)
You could have went to Sam's Club and got 4 new tires and rims for that price
When purchasing a tire and…
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When purchasing a tire and wheel warranty, ensure you specify if the vehicle will be used for business purposes to avoid termination. I learned this the hard way when my plan was terminated after requesting tire replacement, as the provider requested 360° pictures of my car and discovered the Uber logo on my front shield, violating my contract. I tried to make it work, no way. Make u take off that logo before going in there sir.
The tech that mounted and…
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In reply to When purchasing a tire and… by Lawrence mbeh (not verified)
The tech that mounted and balanced the brand New over priced 400.00 tire on a bent rim and let it go out the door should be fired. The inconvenience this tech put this person is unacceptable. And the dealer should have compped her the wheel hands down with a complete apology. That's my 2 cents
Why would Toyota be…
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In reply to When purchasing a tire and… by Lawrence mbeh (not verified)
Why would Toyota be responsible for you running into a curb? Because with no damage to the vehicle few other things are gonna be able to pop the tire and bend the rim. Maybe a giant pot hole...thats ur fault, pay attention when u drive. Also your fault is not informing yourself on what tires Toyota runs on that particular model. Probably a run flat judging by the cost. Lesser models would have a cheaper price. Do your research, pay attention when you drive. Stop expecting the dealership to pay for your mistakes. Have a good day🤠🤠
The extended warranty has to…
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The extended warranty has to be read with a fine tooth comb. It doesn’t matter what manufacturer you buy that extended warranty from - not just Toyota. You can usually buy a cheaper one through your credit union that provides better services.
Welcome to realty and the…
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Welcome to realty and the grown up world.
Right!! I have a 21 Camry…
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In reply to Welcome to realty and the… by John (not verified)
Right!! I have a 21 Camry XSE. My tires are $382. You know why? Cause they are low profile. They aren’t cheap. And the rims are expensive as well. You want a nice car you’re going to pay nice prices.
I didn't see the part of the…
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In reply to Welcome to realty and the… by John (not verified)
I didn't see the part of the article where the author indicated that she works in real estate.
This is not reality they…
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In reply to Welcome to realty and the… by John (not verified)
This is not reality they scamming her
I'm in the business, 30+…
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I'm in the business, 30+ years as a technician, 20 years as a business owner and currently working for GM. Unfortunately, this incident with tire and wheel damage was not due to a defect in the wheel or tire. It was due to negligence, or a single vehicle accident. There is no reason that Toyota should have covered under warranty unless a tire plan, otherwise known as road hazard, was purchased. It's not Toyota's fault that the driver hit something in a construction zone. If anything, the city or county would be responsible. Maybe learn to be a better driver.
Must have 30 years…
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In reply to I'm in the business, 30+… by Mr Obvious (not verified)
Must have 30 years experience being a douchebag as well... Dealer robbed her blind and you're no help. Wheel wasn't bent. They forgot to balance it... She wasn't driving 50 through construction and hit a log. She is a female And they robbed her. She could have purchased 4 Michelin and 4 nice trw wheels for the same amount.
All you fools don't realize how women are still treated...
Toyota not worked right as…
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In reply to I'm in the business, 30+… by Mr Obvious (not verified)
Toyota not worked right as well
After tire installation are supposed alignment and discover on same time well damaged
Some discrepancy right here
Thank you, your comment is…
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In reply to I'm in the business, 30+… by Mr Obvious (not verified)
Thank you, your comment is the most intelligent part of this entire fluff article.
Your comment is absolutely…
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In reply to I'm in the business, 30+… by Mr Obvious (not verified)
Your comment is absolutely correct. That is why you purchase insurance.
I'm sure you're not that…
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In reply to I'm in the business, 30+… by Mr Obvious (not verified)
I'm sure you're not that kind of mechanic,who puts on new tire on the damaged wheel.Are you?
After putting tire on the damaged wheel should be dealers responsibility to fix it right.
When the tire was mounted…
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In reply to I'm in the business, 30+… by Mr Obvious (not verified)
When the tire was mounted and balanced the dealership should have noticed the wheel was bent.
Please don't insult people…
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In reply to I'm in the business, 30+… by Mr Obvious (not verified)
Please don't insult people by telling them to be a better driver. Obviously you haven't driven I-40 recently through AZ & NM the road is so beat up it causes tire and rim damage constantly. The only way to avoid it not drive on that route. Where I live in CA there's construction everywhere. We're constantly dealing with tire damage and driving skill has nothing to do with it.
I think the dealership is…
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In reply to I'm in the business, 30+… by Mr Obvious (not verified)
I think the dealership is overcharging the young lady. It is better to have a good reputation as a business. A tire shouldn't cost more than $150.
Mr. Obvious is absolutely…
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In reply to I'm in the business, 30+… by Mr Obvious (not verified)
Mr. Obvious is absolutely correct about the tire/wheel failure..
Understanding contracts and plans sometimes is like reading from an attorney writen document. But it needs to be read completely.
Unfortunately on a brand new car a non-maintenents replacement part maybe only
available through the dealer!
Basic parts like tires, belts, hoses, brakes, fluids are usually readily available and should never be purchased at a dealer, Dealer 'Name Brands' parts get marked up double or more Unless it is covered under the factory warranty, then do it.
As a tech would you notice…
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In reply to I'm in the business, 30+… by Mr Obvious (not verified)
As a tech would you notice if a tire rim was bent? As you mounted the tire? Wouldnt you notice as you balance it?
How about when you align it?
The fact no one caught it was bent. Im gonna say the co op student who placed her tire on rims bent her rim.
Toyota should have covered in in full. The women should have fought that it wasnt vent when she brought it in.
How embarassing would it be to admit that youre so inept you cant notice a bent rim as you demount. Re mount. Balance. Align a tire and then let the customer drive off like that.
If it was just a puncture…
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In reply to As a tech would you notice… by James (not verified)
If it was just a puncture how did the rim get bent? Punctures in a construction area are usually nails.
Couldn't agree more! The…
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In reply to I'm in the business, 30+… by Mr Obvious (not verified)
Couldn't agree more!
The owner was driving through a construction site. She should have been travelling at a safe speed and paying enough attention to avoid a hazard big enough to bend a wheel.
What's more, a wheel does not have to be bent visibly to cause a vibration.
The moral of the story is: read your warranties and take more care when you're driving
I'm with you. It's the…
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In reply to I'm in the business, 30+… by Mr Obvious (not verified)
I'm with you. It's the drivers fault not Toyota s. How is hitting a pothole or construction debris the cars fault
I would never take my car to a dealership for a tire or wheel. There's plenty of brick and mortar tire/wheel shops to chose from with better pricing
Cripe just give Tire Rack a call ,they even come to you now with there mobile vans
It should be covered (less…
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It should be covered (less deductible) by her auto collision insurance.
Yuuuup but that's off…
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In reply to It should be covered (less… by Paul Saunders (not verified)
Yuuuup but that's off subject huh... who's responsible for repairs. The ins will still consider her responsible huh
You can buy a new wheel on…
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In reply to It should be covered (less… by Paul Saunders (not verified)
You can buy a new wheel on line for around $200 give or take. Dealers are ripoffs.
NOT covered by insurance -…
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In reply to It should be covered (less… by Paul Saunders (not verified)
NOT covered by insurance - most insurance providers do not cover tire damage when driver hits an avoidable pothole.
Obviously, the young lady…
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Obviously, the young lady got ripped off by her Toyota dealer. Find an honest dealer. She should have not have gone to the Toyota dealer for a tire repair, but a tire shop, which could also have replaced the wheel, for a lot less money. My guess, a new tire for a Camry would cost $200, a replacement wheel about $100, plus TPSS and labor.
Please send a link for the …
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In reply to Obviously, the young lady… by Mike (not verified)
Please send a link for the $100 wheel that is exactly the same as the one on her vehicle. Not a steelie and not a replica wheel.
Higher end trim cars come with low profile tires, this ain't 2005.
Pagination