I Had a Flat On My 2025 Toyota Camry, The Toyota Dealer Charged Me $400 For One Tire, and Now They Tell Me It’s Another $800 For A New Wheel

In other news water is wet.

Is this some sort of rage bait? She seriously thought damaging her own car would be covered under warranty? Lmao.

For anyone siding with this girl, know this: low profile sports *tires* worth their weight will cost between $1200-2000 for 4 tires….easily. And a warranty covers factory defects, not running over nails or backing into poles. lol.

If you can’t afford emergency expenses for your car that are more than likely going to happen in its lifetime (bent rims, flat tires, cracked windshield, etc)… buy something cheaper or used.

I just had a sidewall failure on my 2024 Camry when I hit a pothole. The replacement cost would have been $440 had I not had the Toyota Tire and Wheel protection package - my cost for the tire was 0. I have a Camry SXE V6 with low profile 19 inch tires. The tires are great on smooth surfaces but are very prone to pothole damage based on past experience. That's why I got the insurance. The dealer cost for the insurance when I bought the car was $1200 but I was able to negotiate a partial offset in the price of the car with the dealer. In summary, if your car comes with low profile tires it's not a question of if but when you will trash a tire and possibly a wheel and I recommend the insurance .

Just googling wheels and tires for a 2025 Camry showed the high range of both to be less than half of what she paid.i would contact the state consumer protection agency. the dealer robbed her because she did not know better.

The owner was scammed by her dealer. They probably knew it was covered under warranty or something but the denied it. Always read the terms.

Sad to hear....this is one reason why the TPMS system should have warned you of the flat and a qualified tech at the shop should have paid attention to the balancing of the wheel. Find a craftsman!

I have a 2025 Camry SE. However, I had a new Jetta that this happened to & I used an outside tire service replace the tire $200. And a guy in our hometown that repairs wheels, another $200. There's no way I would've let the dealership touch it! I got out for $400 & was totally satisfied!

Should look at GoodSams roadside coverage. You need to get the premium version, but it comes with tire coverage and I think wheel as well. I used it on punctured tire that could not be repaired and it was a newer tire. Was reimbursed in full for the cost of a new tire. To heck with buying a warranty from an auto dealer for your tires. Much better option with GoodSams. And it applies to all the cars in a household if you have a family...I do not even by road hazard when buying tires any longer. Just a suggestion.

Damage like that should also be covered by auto insurance policy since she probably struck some object while driving.

So the $12 an hour mechanic didn't notice that the tire wouldn't balance out

What size where those wheels. Minimum these days is 16, bet it has 17 or 18 inches, that's where the cost comes from. Wheels and tires are too big.

Never go to the dealership unless you need dealer-specific parts. At least if you like money in your pocket.

Absolutely nothing out of ordinary but the upset of the poster. Extended warranty would not cover accidents ( although I would not classify as "accident" driving through construction zones probably at some high rate of speed if the wheel was damaged). A performance tire definitely goes over 400$ and wheel, oh well, it is a dealership price.

What a scam Toyota plays on people. You buy their products and they screw you. You come back for warranty work, they screw you. I'll stick with my Tesla Model 3. No problems in 2.5 years and 60,000 miles....

I had the same thing but I went to Discount Tire and put a set of good tires and rims for way less then the Toyota dealership . Now I have road hazard, free rotation and they adjust the tire pressure as needed. I have a RAM and their service is worse than Toyota.

This should be a reminder to everyone that reads it to learn how to put on your spare tire. If you do that instead of drive on a flat a puncture can often be repaired for minimal or no cost and you likely won't wreck your rim. I know stuff happens when you hit something hard fast. If you deal with it immediately by putting your spare on you can choose where you go for your repair.

What more proof do you need that the majority of new car dealers are as crooked as a witches t-t ? Buy used, maybe the same problems but the original cost and cost of service is much much lower. The older cars lasted longer and any replacement parts you put in/on them will too. Put these crooks out of business and only the decent ones will survive.

Maybe watch where you're driving... scanning for road hazards (pot holes, debris, dug up asphalt, etc) and slow down for them or avoid them altogether if possible. 🤔

I must admit, I wouldn't have much faith in a dealership garage that can't recognize a bent wheel when the vehicle comes in for a blown tire from a construction zone. They didn't notice it while replacing the tire...or when spin balancing the tire/ wheel assembly?

She hit something in a construction zone. This not covered by the manufacturer warranty!!! If you want it covered, contract your car insurance company or that city or county government where the construction zone is. she should not be shocked Toyota does not cover this and the pay they charge is always going to be more than you are going to pay to get it done at a tire shop. This story is a bunch of crap!

Welcome to the world of car ownership. Doesn’t say if the Camry was AWD, as it may have required two new tires to match up the diameters.
But alas, going to a dealership for a flat repair is a no go.
Must have hit something at speed so severe to damage a rim too.
Btw, most wireless chargers are the same, unreliable and slow.
Did she notice the USB ports before buying?
It amazes me how people complain about the obvious “after” purchasing.

Daddy bought me a new car, didn't realize I can't drive fast thru construction zones, like OMG, what are we even paying those peons for? Why won't daddy pay for my poor decisions? So unfair!

She says she loves the car well then don't complain and pay with a smile ☺

Looking at the picture at the top of the article, it looks like the cars has 18s with sidewall ratio of 45 or 55. Tires like that aren’t like your old P185/70R14 tires that you could get for 100 bucks each. 400 with the dealer tax doesn’t seem that bad. 800 bucks for an aluminum rim like that including the TPMS sensor isn’t bad either. Other than the technician not noticing the bent wheel I don’t see that the dealer did anything wrong. No factory warrant is going to cover damage due to driving behavior. I do suspect she is going find out there is a lot more wrong with her car. If she hit something hard enough to bend an aluminum wheel there is going to be damage to suspension components.

Welcome to the real world. Just because you had a flat tire doesn't mean you need a new wheel. There has to be more to this story.

As a car mechanic and someone who's familiar with wheels and tires had they actually balanced your new tire which is something you always do they'd have picked up your "bent" wheel. Sounds to me like it's also possible they failed to tighten the lug nuts and could have damaged it then as well, either way them missing it is 100% on them and wrong. Also terrible mark-up on parts through dealers as well as very high hourly rate for labor.

When they changed the tire and balanced the assembly any tech would have noticed the damaged rim. Kind of a rip off from Toyota.

Should have read the bumper to bumper contract. Also never take anything not warranty related to a dealership, they will rip you off. They should have saw that the wheel was bent when it was put on the balancer. I bet that tire at a tire shop was probably less than $200

How could the Toyota dealership ballance the new $400 tire if the rim was bent? It takes quite an impact to bend a wheel.

Welcome to the real world. $400 to replace one tire is very common. And $800 for a new OEM wheel... again that is very common. Especially with higher trim models of cars and larger diameter wheels. Warranty typically does not cover tires since they are considered a wear item. Even tire manufacturers warranty policies cover very little. They prorate the amount of coverage based on the wear of the tire. At best some folks are luky to get even $40 back on a warranty claim. Wheels would likelybe covered under the materials and workmanship clause, essentially if the wheel fails under a normal use case, it could be claimed. But hitting a hazzard on the road way is entirelyup to the operaror and would not fall under the materials and workmanship clause. Think of it this way. You hit a pothole and damage a component, did the component fail on its own? No, it failed due to the operator not avoiding the pothole. No car company is going to cover damages that are caused by the inproper operation of the vehicle, they cover failed components that have failed under normal use. People need to be educated and learn to read the fine print of warranty contracts and finance contracts. They should also be educated on the true cost to own a vehicle.
Mind you if that happened, new car sales would plummit. It sucks but it's a good lesson to learn.

A quick Google search yields that a 2025 Camry has 19" Bridgestone Turanza tires and the msrp is about $375.
Sure you can get a cheaper tire, but no respectable dealer or tire shop will recommend mismatched tires.
Can't repair a badly bent rim, needs to be replaced. $800 for a new 19" Toyota OE wheel is reasonable