"It cost me $400 to replace one tire on my 2025 Toyota Camry, and now the dealer tells me it's another $800 because my wheel is bent."
That's what Tay (@queentayshops) says in her TikTok video. She bought a 2025 Toyota Camry and loves the car except for a few things. First, she had to have a tire replaced because she drove through a construction zone and punctured her tire. The Toyota dealer has now changed her exorbitant amount: $400 for one tire.
And that's not all she had to pay.
She thought the 3-year/36,000-mile bumper-to-bumper warranty would cover the cost of the tire, but it doesn't. If that wasn't enough, Tay had to take the Camry back to the dealer because when she damaged the tire, she also damaged the wheel, which was bent. Now, it's $1,200 to get both fixed, a cost she didn't anticipate.
Here is Tay's unfortunate story.
She says, "I bought a 2025 Toyota Camry in November, and it does include a 3-year warranty. However, they told me it doesn't cover the tires. So, I took my car to the dealer because I had a damaged tire. I told them to go ahead and fix it."
"Then they told me it would be $400 for one tire."
"I said no, it can't be that much for one tire, and they said yes, it is. So, I called my dad, he told me I should take it somewhere else because I can get a new tire for so much less than that."
"By the time I went to the service desk to tell them not to fix it, they had already replaced the tire. The lady who helped me with this and offered to set up an account to pay for this was so kind and helpful.
"My Camry has bumper-to-bumper coverage, but my tire warranty expired at 10,000 miles. So I'm just over the 10,000 mile mark, so the tire is not covered."
So why is the Camry tire so expensive?
"They told me it's more expensive because I have the more expensive trim level Camry and it's a brand new car."
Now, Tay hears a noise and feels a vibration coming from the new tire.
"So, I get in my car after spending $400 and get on the interstate to go home, and my tire makes a funny sound. There was a vibration coming from my tire. So, I called the dealer, and they said, no, it shouldn't be making that sound, and I should bring my car back in."
"So now I had to schedule another appointment."
"Now, after they looked at the tire, they informed me that I must not have seen it before, but my entire wheel was bent. It's not even a circular shape. They tell me I need a new wheel, and the tire warranty doesn't cover it because it's not part of the tire."
"So now, I have to pay another $800 to get a new wheel. The tire pressure monitoring sensor and all the parts need to be replaced. So, I checked other places, and no one else had the parts to fix it."
"I must have Toyota fix it because I'm leaving for a three-day road trip."
"The tire cost was much more than other places would have charged me, but do you know what? I love it still. I love my Camry still. There is no other car that I would buy except for the new Toyota Crown. I need to see more of them on the road first."
"It is so unique, and no one drives it yet, so it would not be smart to trade my Camry to get one."
Two more things she doesn't like about her Camry.
"What I don't like about my Camry is the wireless charging for my phone is so slow, and the USB ports are extremely hard to reach."
Tay concludes, "The only thing I would not recommend is to move to an area where there is a lot of construction like I did. Because I had to pay too much for Toyota to put on a new tire and a wheel, it was $1,200. The price was crazy. But I love the Camry and would still recommend it."
Why Didn't The Camry's Warranty Cover Tay's Tire and Wheel?
The standard Toyota Camry's 3-year/36,000-mile warranty does not cover tires. According to Toyota, the original tires that come with a 2025 Camry are warranted by the tire manufacturer, not Toyota. The tire warranty information is typically located in the vehicle's glove box.
While the 2025 Camry comes with a comprehensive package including a basic and powertrain warranty, these warranties cover the vehicle's components and systems, not wear and tear or damage to the tires or wheels.
Toyota Owners Can Purchase a Separate Warranty
Toyota Financial Services offers a separate tire and wheel protection plan that covers tire and wheel damage from road hazards, according to Toyota Financial. This plan is separate from the vehicle's warranty and must be purchased separately.
To buy this plan, you can contact your Toyota dealer or visit the Toyota Financial Services website.
Conclusion
Should Tay have Purchased the Tire and Wheel Protection Plan?
Whether to purchase Toyota's Tire and Wheel Protection Plan depends on your needs and risk tolerance. The plan covers tire and wheel damage caused by road hazards, including potholes, nails, and glass. It's particularly beneficial if you frequently drive in areas with poor road conditions or have had previous issues with flats or wheel damage. This plan can provide peace of mind and financial security in such situations.
How Much Does the Plan Cost?
The cost of the Toyota Tire and Wheel Protection Plan varies depending on the specific plan (e.g., Gold, Platinum, etc.) and the dealer.
The Toyota Financial website has examples of costs, such as $250 without protection and $0 with protection. A Reddit post mentions a Tire and Wheel protection plan for a 2024 Camry Hybrid LE that costs $995.
It's Your Turn
Have you purchased Toyota's Tire and Wheel Protection Plan? If so, we'd love to hear about your experience. Click the red Add New Comment link below and share your story. Your insights could help other Camry owners make an informed decision.
Check out my 2025 Toyota Camry story: I Got a Free Oil Change on My Toyota Camry, But I Would Have Rather Paid $100, It Took Over 3 Hrs, I Will Never Get My Oil Changed at Toyota Again
I am Denis Flierl, a Senior Torque News Reporter since 2012. My 30+ year tenure in the automotive industry, initially in a consulting role with every major car brand and later as a freelance journalist test-driving new vehicles, has equipped me with a wealth of knowledge. I specialize in reporting the latest automotive news and providing expert analysis on Subaru, which you'll find here, ensuring that you, as a reader, are always well-informed and up-to-date. Follow me on my X SubaruReport, All Subaru, WRXSTI, @DenisFlierl, Facebook, and Instagram.
Photo credit: Denis Flierl via Tay
Comments
$800 for a stock rim is a…
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$800 for a stock rim is a joke. $400 for a stock tire is a joke. They are fleecing their customers.
Be honest your in a…
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
Be honest your in a construction zone..... what did you hit? Pothole? Bump? Not manufacture fault.... not covered under warranty unless road hazard purchased
I had the same experience…
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
I had the same experience with a new VW I had. Got a blow out, no spare, car towed to dealership and dealer wanted $400 for new tire and install. I found the exact tire online for $80 OTD and VW dealership charged me $30 to install it. The bent wheel probably could have been found online for 1/2 the price too.
There's a reason they're…
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
There's a reason they're called Stealers. Because of what I learned earlier in life the last new car I purchased was in 1991. After the warranty expired I've never been to a Stealer except for recalls since
Nah, they should of charged…
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
Nah, they should of charged her double. I don't see how the dealer is responsible for her intentionally or accidentally driving through a construction zone and the hazzards withIn. I'm sure it would be nice for the dealer to pay but I don't think that's fair for the dealer, even if the dealer is making money. I know a better plan since you you think society should flip the bill, why don't you be a kind fine gentleman and pay her bill
I'm Fay Fay or ney teh will appreciate it dearly.
EVERY dealer is out to take…
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
EVERY dealer is out to take your money. On a trip in 2017 we had a sidewall blowout.
Called Walmart to see if we could have car towed there and they agreed. They didn't have the same tire but changed it with a similar on in the lot. Cost was $180.
I have AAA tow service for 100 mile tow. It was $99 back then now $125 and worth every penny. Costco Sam's Walmart are in every city and are reasonable on battery and tires.
She should have contacted…
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
She should have contacted the DOT in her area and reported it. Kinda like hitting a pothole in the road. The might have paid to repair her tire since it was in a construction zone.
It comes as no surprise that…
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
It comes as no surprise that you paid that much. There's a reason they are called stealerships on owners forum. You can mark this one down as a life lesson. We've all been there, and if you haven't, you will.
$400 tire because of the…
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
$400 tire because of the trim level? That is straight up BS toyota and you know it. A tire is a tire until you get to super car level and a Toyota is anything but. How does it feel to be a bully and a theif at the same jackasses? Also, why does anyone go to the dealer for tires? They are notorious for costing more than most anywhere else.
I have a great tip for you…
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
I have a great tip for you.
Many wheels are being sold by individuals, because they decided to change to different style
Look up your wheel many people have these wheels sitting in their garage.
I had same issue as you.
I bought an OEM original wheel from third party not dealer...
Ot cost me $250 vs. $800.
This is my suggestion.
A joke is not knowing what's…
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
A joke is not knowing what's happening in the new car market. But tell us how USA made parts are expensive and what's to blame for that.
I have a great tip for you…
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
I have a great tip for you.
Many wheels are being sold by individuals, because they decided to change to different style
Look up your wheel many people have these wheels sitting in their garage.
I had same issue as you.
I bought an OEM original wheel from third party not dealer...
Ot cost me $250 vs. $800.
This is my suggestion.
I'd like to know how they…
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
I'd like to know how they missed the bent wheel when they mounted and balanced the new tire. Sounds to me like some BS going on.
I was thinking the same…
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In reply to I'd like to know how they… by Brian Peo (not verified)
I was thinking the same thing, how do you as a tech miss a rim that is bent...I have mounted and balanced many a tire in my time, a rim that was the badly bent would have taken a lot of weight to balance.
Last year I paid about $350…
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
Last year I paid about $350 for a tire for my chevy Bolt. This car comes without a spare!
New cars have drive flat…
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
New cars have drive flat tires, once you drive on flat, tire must be replaced. New cars do NOT have a spare tire. To find a rim in junk yard for a brand new car may be difficult.
I bought a 2025 Corolla…
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In reply to New cars have drive flat… by Michael Gracia (not verified)
I bought a 2025 Corolla Hybrid LE. It doesn’t come with a spare tire but comes with an air pump. Which is useless if you have a blowout. So, I bought a regular size tire from Discount Tire for under $200 and when I take a trip I put it in the trunk just in case I do have a flat I can change it and be on my way.
Going to a dealership to get…
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
Going to a dealership to get a tire replaced it's a terrible mistake right out of the gate. But 400 bucks is crazy. I have an Avalon and I replaced all 4 of my tires with better quality than what came from the factory. It was 600 bucks, including taxes and road hazard warranty.
As someone who worked in the auto industry, I will say, that there is a large group of guys in the repair industry that openly take advantage of women because they know that they can get away with it.
You can always call your…
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
You can always call your insurance company
The vehicle comes with a 19…
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
The vehicle comes with a 19 inch Bridgestone tire and that is why it is so expensive. Factory wheels cost more than aftermarket wheels and anybody who knows anything about the car business can tell you that. For her the best thing for her to do is buy a tire and wheel package at the dealer to cover any damages like this in the future
I doubt very much that it…
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
I doubt very much that it was a stock rim or a stock tire. I'm surprised Toyota didn't just put the tire maintainence plan on when she bought the car. That happened to me but it ended up working out for me having had to use it twice. They are all a bunch of theives anyway.
She should be more careful…
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
She should be more careful..lesson learned?
I don't believe this story. …
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
I don't believe this story.
If it's a brand new car, obviously it has full coverage insurance. Unless it was paid off in full when it drove out. Almost nobody pays for it, one hundred percent. Insurance deductible, what maybe $500 pay the deductible? And get your car fixed.It's and get this post off the internet. Obviously posted by a competitor. Worse than an AI post? Fake Knews. Do you like my spHelling?
Stealer Dealer.
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In reply to $800 for a stock rim is a… by Michael Bol (not verified)
Stealer Dealer.
Yes! Tay should have…
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Yes! Tay should have purchased a tire warranty!
I purchased my tire warranty when I purchased my 2019 Toyota Camry! The cost was added to the financial agreement ! I specifically asked the salesman when I was signing the contract!
I have used it 2 or 3 times with no charge after repair at the dealership!
It is a cost worth adding to your financial agreement!
The tire and rim was cause…
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In reply to Yes! Tay should have… by Stacy Taylor (not verified)
The tire and rim was cause by accident and not a defect from the manufacturer, why buy a tire policy,just file a claim on you car insurance and pay the deductible, if it don't exceed the damage
I purchased a road hazard…
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In reply to Yes! Tay should have… by Stacy Taylor (not verified)
I purchased a road hazard warranty for my tires. I had two replaced by BMW with no issues.
It's a total ripoff. A new…
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In reply to Yes! Tay should have… by Stacy Taylor (not verified)
It's a total ripoff. A new tire for my Honda Pilot cost somewhere around 200.
Furthermore, once you put on a new tire on the rim they should have balanced it, and they would have seen that the rim was bad.
I used to work at a tire shop and those prices did not exist except for speciality truck tires.
No warranty covers user…
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In reply to Yes! Tay should have… by Stacy Taylor (not verified)
No warranty covers user error. With the wheel being bent, this was t a case of "oops I picked up a nail". That rim took a beating. When you buy a warranty you are basically betting against yourself and your purchase. Of something doesnt fail you wasted your money.
Never buy any warranty..... Ever
If you are financing a flat…
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In reply to Yes! Tay should have… by Stacy Taylor (not verified)
If you are financing a flat tire it is really not free!
Pagination