The Ford Dealer Is Charging Me $1,300 To Fix A 2022 Explorer I Took On A Test Drive That I Don’t Even Own

I smell foul play at hand, plus the customer failed to protect herself by asking more questions and reading the entire "contract" or "pre-approved" form. Any reputable business would help all their customers fully understand all the terms and obligations on both parts. Often, both parties drop the ball and should accommodate one another. Honesty is the best policy and especially with the A/C issue. Also.......the author bof this article should include the offending dealer so others can be aware in the event this is fraudulent

Is mining Reddit and Social Media for content all this site does? It seems like it's past time I tell my Google feed to stop showing this "news" site in my feed.

Never trust dealers. I've seen them run hard credit to "get a price". Never sign anything until you are sure you want to actually buy it and you know the actual price. Also when this happens name and shame. They need to be held accountable to their actions. Sometimes it's the guy running around in the polyester suit sometimes it's from the little podium desk where the fat man is choking on his chicken nuggets.

You need to hire writers that graduated high school.

You cashed the Ford dealer a Food dealer at pine point, and in one location the used Explorer was $39,000, then, in the next sentence, it was $29,000.

I can guarantee you that the A/C was no good before you test drove it.

Please be careful when buying a vehicle . There are some vehicles that will not have the parts for your new vehicle . Especially on the jeep gladiator trucks .. I almost bought one until I found out you couldn't get parts for it . If it needed repairs . Always do your research on vehicles . Ones that break down , always in the shop. Has bad reviews .

There was no "meeting of the minds" regarding this contract. The salesman, at best, misrepresented his intentions, or at worst, lied about them. She never agreed to a value for her car as a trade-in. So, if she wants more than the dealer is willing to give, is the deal off? If she never signed a purchase agreement, is there a deal? Completing a loan application is not purchasing a car.

I am a retired Ford Dealer. This dealership took advantage of this woman, plain and simple. Spot delivery is legitimate. However if the pre-approved perso is not ready, there is usually 24 to 48 hours to bring the vehicle back. Why would she ever recommend them or ever return. SMH.

What dealership lets you take a car on the weekend. Damn ai bots making shit up

Now I see this for what it is. if you're not naming the dealership then this isn't news, it's just an An ad for her tiktok /Amazon store.

I am sitting at a dealership right now and boy am I glad I read this! I'll be sure to not fall for this trickery. You made a better car buyer today. Thank you!

You told the story, but you never told the final resolution.

What did you hit

A 2022 with only 39k miles should still be covered by the 5 year 50k mile warranty. So they are trying to scam her.

Its a simple proposition. Grab your spare key, go to the lot, find you car and drive off.

Yes, I had a experience like that. I waa told I was approved for a loan on a truck I test drove. The sales person wanted me to come in right away and do paperwork. I did, gave down-payment, traded in my car and left. A few days later received a call I needed to provide more bank statements, so I did. I got DMV paperwork to register and insure it. There was a lender listed on the paperwork. The truck is now registered and insured in my name. A month has went by. Got a call from finance guy stating I needed to come back in and resign contract. Mine had " expired" went in signed, said my first payment would be in 45 days..everything was good. Two days later got a call that they needed to verify my employer. Its now been 3 months and so many hard inquiries have been made on my credit that my score has went down 100 points. Now they tell me I need to either bring the truck back and fetch trade in value on ny car and deposit back or take a no credit check loan. They had sold my trade in the 1st week they had it. Not to mention the check engine light went on 2 days after having it. They wanted $1100 to fix. Talked them down and they had the truck 3 weeks fixing it. Got it back, a week later check engine light with same code..came on. Now they want $4800 to fix...let's not forget I have not received financing on it yet they want me to pay for fix. Now I have a truck registered and insured in my name. Non operatable. And dont know what to do.

Did everyone simply forget about the warranty? Why wouldn't the AC repair simply been a warranty repair? Why alienate a customer?

There has to be a warranty on this used vehicle.

That is simply predatory sales tactics. She should publish the name of the Ford dealer and call Legal Aid, BBB, and any local news consumer aid site that helps with this kind of predatory anti consumer problem. She should also post her issue with the dealer name on the Ford website, FB page, reddit. INSTAGRAM, etc. She should play up that she trusted the sales person's representations and that Ford would not screw a young mother this way. She wants to get public pressure on them. She also should publish the name of the financial entity the dealer is using for it's sleazy practices. She could also call the local ABA office, the American Bar Association and ask about their pro Bono program and if there is a lawyer willing to help on pro bonu basis. The fact she signed the pre app is troubling but not air tight as she did iy based on the oral representations of the sales person so those are effectively clauses in the contract. He can deny them but in small claims court judges see this crap all the time. The car ac failing is a clue this is a sleazy operation that likely knew the vehicle c was questionable as a used car. She needs to learn to read all things offered to her as a matter of course. Dealers will lie to your face and the things they say are not screened in many shops. Always good to record any interactions on your phone.

Car dealers are scam artists. Just buy from individuals and avoid the 20 pages of scam artist paperwork.

In New York State you have 3 days to return a car you purchased and get your old car back and essentially undo the deal. If the dealer balks contact the Attorney General of NYS.

Denis, please have your articles proof read.

Recommend she contact the lender and tell them her side of the deal. She should also contact her local DMV and State Attorney General office. Depending on how these things go you might also want a good attorney. I worked with the auto dealership industry and never heard of such practices, at least in California.

I think what they did is so wrong. First they misled her , then tried to stick her with repair bill. Then not returning her trade in back.

I suggest a lawyer and contacting the AGO in her state and reporting them and this scam.

Sorry, not buying this story. Too many AI misspellings involved!

Never buy a used vehicle from a dealer.

You have typos in your article. You wrote: "Image her dilemma" instead of "IMAGINE her dilemma" and where you wrote "...leaves her Ford Focus with the dealership, gets in the Explore, and drives home." As you can see you wrote "Explorer" wrong there. As an amateur proofreader I can provide my service to you at very reasonable rates so I can point out these simple mistakes before you officially post your articles online. If you, or anyone reading my comment are interested, reply here. Thanks. Joe

First mistake was BYING car from our car steelership