I Just Had My First 2024 Tacoma 10K Oil Change Done at the Toyota Dealer, Now I Have a Massive Oil Spill on My Garage Floor

Several years ago I took the my used 2012 Rav 4 that I bought in 2016 into my local Toyota dealer to have some work completed. When I arrived to pick up my vehicle they delayed the pick up.
My Rav has an engine defect with the piston oil return holes being too small and they accumulate carbon build up over time.
My Rav drives great, but this causes me to check and add oil routinely. Several days after the return of my Rav, I opened the hood and found my special aluminum platinum colored engine cover was gone.
The dealership did everything they could to cover up this theft. Sir. It was sent to be detailed and misplaced per the girl in service. We can’t find it. It was only plastic. Here take this black pos and our apologies. We will find it……never.
I had the police investigate. Worker was a known drug user. He stole my engine cover for whatever reason. It was unique to my Rav 4. It would go over the engine oil fill hole preventing oil spills. The cap then screwed into the cover well holding the cover in place. They denied any knowledge of this type of cover and therefore could not replace it. I spent hours online trying to find it in photos and never did. I never had a picture of my engine taken to be able to prove it was there. Karma hit and this worker od’ed several months later.
I have never taken my Rav 4 back to the Limerick Toyota and never took a penny from them because the offer did not equal the loss.

I took my truck in for scheduled service express lane. They miss diagnosed the brakes saying they were good but a short time later had major issues. Part of the pad had fallen off and the caliper and rotor were destroyed. Had to get my truck towed to the dealership and they figured out what happened. Fixed everything, no charge and reimbursed the cost of towing.

Have a 2023 TRD Pro Tacoma and 2022 Highlander. After the last free Toyota oil change I went to change oil in both vehicles as both were due. To my surprise I could not remove the oil filter housing (it unscrews like any oil filter). I put a 2 ft breaker bar on it and both filter housings still would not budge. This means they were tightened to more tham 100 ft lbs at the dealership. My air impact wrench got the job done but cracked both oil filter housings. I replaced with metal aftermarket housings and finished changing the oil (every 5K miles). Toyota owes me $56 for their screw up. Never again will I let Toyota change my oil.

Sadly not uncommon. the last two toyota tacomas i have bought brand new came with free service packages at two different dealerships. I very quickly figured out that free is not often good. I prefer to pay for maintenance and have peace of mind that my car does not leave the shop with more problems than when it went in. My last purchase was a brand new 2023 tacoma at Harrisonburg va and at my first year state inspection i was offered trans mission flush and other items not necessary on a year old vehicle and when i declined my truck was kept for over an hours resulting in my new wiper blades (i had put on days prior) having a perpendicular razor slice. resulting in either a rejection sticker or paying over $50 for cheap blades. I complained to the dealership they assured me it was not a common practice and would be dealt with. The very next service , an oil change I laft with the plug loose and dripping oil and mt radiator cap missing. I no longer go to the dealer and prefer my local mechanic ive known for years who is honest and will not damage my new vehicle when i trust him to fix it.

When Toyota did away with the spin on oil filter and went to the plastic canister underneath the skid plate with a paper filter they've had nothing but problems. I've got a 2019 Tacoma, and it's an ordeal to change the oil and filter now. Toyota needs to offer a retro kit so you can install a spin on filter from the engine bay.

When Toyota service advisor told me Wife's Camry had 10,000 oil changes interval , I looked at him and laughed, while it was still a lease and under warranty, I brought in every 5,000 and paid the difference, just like "lifetime" transmission oil. Lasts lifetime of transmission, every 50,000 I loosen fill plug, NAPA carries filter pan gasket and Toyota transmission oil , been done 3 times so far still shifts like new

10,000 mile oil change? C'Mon dude! That's not good for longevity.

Just left a Toyota dealership as a certified main shop tech. What people don’t understand is the oil changers are mostly young and most times their first job. I’ve seen the “training” and it’s a very basic guide. Be glad the engine didn’t loose all the oil and lockup,wouldn’t be the first or last time.

The Toyota dealership in Victorville, Ca. Is the worst I went in 3 times to get work done and it wasn't til I off on every form of communication, email, texting, calling that someone actually made things right I still had service left but I couldn't use them because they ghosted me for standing up for myself me and my wife bought brand new cars from there they absolutely suck from sales ( overcharged us saying certain things were not optional when they were) to service I was bringing them free money but they do not value the repeat customer they want to rip off any and everyone for all they can get it's burn and turn if you come back that's great but they really don't care one way or the other. I did get a partial refund for my wife's car for overcharging and I got about 1000 dollars in free work because of all the BS and the service manager got demoted for being a dumba**. The dealership way over charges but I wanted people who work on vehicles just like mine everyday and I wanted OEM parts so I was willing to pay but they "forgot" to fill my oil one time when I got an oil change how does that even happen? Get your free oil changes to 25k don't let them try and upsell you and then NEVER RETURN that's my advice and always, always double check their work too. My first oil change they said the cabin filter needed to be changed???? On a brand new Tacoma??? I drive a lot so I had to go in every 2 months so I need 6 cabin filters per year??? I don't think so. Watch your back at any Toyota dealership they try and rip you off buying one or having one serviced doesn't matter they are thick as thieves.

As former Toyota tech the drain plug gasket should be replaced EVERY time the drain plug is pulled. Also if the tech somehow spilled oil on the front metal splash shield, it will get oil everywhere! That metal shield is a pain and alot of techs try and short cut it. Need to pull it all the way off. Clean it completely, replace the drain plug bring with a new one and go from there.

Obviously a drain plug problem. Way too many words for a simple screw up. Usually on Toyotas you can reuse the gasket several times but this is probably just loose since the long article never addresses the problem. Could it be this or that just to fill the number of words you need for an article. Waste of time. Cut me a break. Drama when this is no drama

Differential plug put in at an angle causing leak. Battery clamp not tightened leading to dead battery. Front brake job leading to ripped cv boot. Oil reading much to high after oil change. Oil filter and plug put on so tight I had to use a breaker bar to get them off. This was on different trucks over many years but it only goes to show if you want it done right do it yourself which I've committed myself to do moving forward. I've done that on my 2015 Tacoma and wouldn't you know have never had a problem. And yes change the crush washer every time!!

I travel from dealership to dealership for work. The Toyota dealership in my town has been a long time customer and I have bought several cars there. Oil changes are the entry level for mechanics. New hires at this dealership do them until a spot in the service bays open up for them. I can't tell you how many times I've had to step over a long puddle of oil in the parking lot by the oil change bay, because this weeks hire had forgotten to put the plug in.
That being said, my first guess as to the problem you mentioned is that the mechanic cross threaded the plug putting it back in. Probably using power tools.
Just a guess and only my opinion.

So sad"men" cant change their own oil anymore.....

Sadly, I too had an issue at Toyota dealership.
I took my New Venza a 2024 for a service actually my second visit for thec10, 000 mile service I had them do an oil change at 5,00] miles on my own dime prior but this was on them this time as well as oil service and rotation as well as setting up key fob that I waited 6 months for. When we were leaving dealership I noticed that the tires were not rotated as directed. I knew this because my wife scraped the right front wheel and it was still on rt front. I told the service advisor about this he said he talked to the mechanic and his story was he did drivers side and missed the passenger side. Humm this did not sit well with me I worked on cars while going to college and beforehand. We always dropped all 4 tires and inspected brakes an ect. Then rotated tires. I sought out the service Manager he did not disagree with me at all and told me he to was upset his word was the technician gets paid to do the complete job. I told him I wanted another complete service on them and he agreed to my wants. I have used that free service as well besides I never go over 6,000 miles between oil changes even with using synthetic oils as recommended. Befor synthetic oils I always had oil & filters replaced at a solid 3,000 miles my cars always lasted well into the 150,000 miles and up before I sold or traded them in. Upto now never had engine issues and I drive a bit hard.

Absolutely insane to wait 10k miles for an oil change. Owner is asking for problems. I change the oil (on my dime) every 5k...and use the best oil & filters (Mobil One). Especially a new vehicle...I'd be changing the oil with new parts breaking in, after 2 or 3k miles.

If you waited until 10,000 miles for your first oil change then you are a moron. Your truck will suffer from your poor maintenance.

I had an old roommate that was a mechanic at a dealership. When he had down time he would get "certified" with various systems or procedures. This amounted to the equivalent of watching a you tube video and then answering some multiple choice questions afterwards. There is your factory certified tech. I have nothing good to say about dealerships. People make up a business. Draw your own conclusions.

Real Toyota owners do the oil change themselves. Trust no one

Never wait 10,000 miles for oil change not more than 5,6 thousand miles if u want your car to go 300,000 miles?

Never go over 6,7 thousand miles on new vehicles if u want vehicles to go 300,000 miles!

1) Determine cause of leak( loose drain plug etc)
2) Reprimand mechanic. If 3rd time with same problem found to be same mechanics fault; fire Mechanic.
3) Fire whoever comes up with a 10,000 mile oil change. Newer engines have smaller oil galleys and cannot flow oil efficiently with sludge in them.
5k oil change highway driving no towing. 3k oil change off road, city driving and or towing.
4) Watch YouTube. All Technicians and Mechanics are saying all manufacturers recommend to long in between oil changes. If customer would read owners manual it says under foot notes exactly what I said above. If you change your oil every 10k miles your engine will fail after it is out of warranty. Maybe 100, 000 maybe more maybe less.

Is this a recycled article? That’s not a 2024 Tacoma. That body style ended in 2023. And that color ended earlier than that.

I think u better check ur car with a mechanic just check because sounds like they overfilled the engine oil and that could mess up ur engine!!!check on that plzzz I have seen some things and that’s how I learned about it!!!

Had the same thing the first time I changed oil on my Tacoma. Mine has 2 pans/covers and you have to either drop both or wipe the oil off that drains onto the front pan.

Ridiculous, take out drain plug , replace filter , lube the rubber ring .. put drain plug back be careful not to cross tread or over tighten . I did 10 of these a day no problems. Even if the the lug striped the drain plug pan we put a rubber plug in

2014 Tacoma, 2.7 engine. Toyota's manual states that the engine requires six quarts of oil, wrong! Actual fill measure is just below 5.5 quarts. Called Toyota corporate and they acknowledged the error, but the Dealerships still fill this engine with six quarts. It has gone downhill!!!