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Toyota Extends Warranty On Peeling White Blizzard Pearl Camry, 4Runner, Corolla, Avalon, Scion, Lexus GX - Details Here

If you have a Toyota Camry, 4Runner, Corolla, Avalon, Lexus GX, or Scion IQ or XB, with white or blizzard pearl paint that is peeling - here is the extended warranty info.
Posted:
Author: John Goreham

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Toyota has announced a new customer support plan for vehicles with peeling white and blizzard pearl paint. The paint can degrade very rapidly. Some vehicles see the paint begin to come off in as little as one year. The problem affects nearly 2 million vehicles. Models included in the program include the Toyota Camry, 4Runner, Corolla, Avalon, Lexus GX, or Scion IQ or XB. The program will support you whether you are the original owner or purchased the vehicle used.

Related Story: Will This Defect Affect Toyota's Reputation or Resale Values? Experts Answer

The program covers certain vehicles with Toyota's Blizzard Pearl (070) or Super White (040) paint colors.

Toyota White Blizzard Pearl Support Program Phase 1 Notification
Toyota began notifying owners last year in the fall. The owners of Toyotas with white or blizzard pearl paint received a letter notifying them of the upcoming support.

Phase 2 - Repair
Toyota's second phase will consist of a repair made by your local dealer at no cost to you. Any authorized Toyota Dealership can determine if a condition is covered by this Customer Support Program, not just the one from which the vehicle was purchased.

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Contact your dealer if you have an affected vehicle. They will tell you the schedule and plan for repairs to your vehicle. Those owners who wish to have direct contact with Toyota on this issue can call the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm.

If you have a Toyota with Blizzard Pearl or Super White paint that seems defective please tell us about it in the comments below. Detail your contact with Toyota and how the issue is being handled. Your experience may help a fellow owner.

Also watch what makes the 2020 Toyota Corolla Hybrid so special and click to subscribe to Torque News Youtube for daily automotive news analysis.

John Goreham is a life-long car nut and recovering engineer. John's focus areas are technology, safety, and green vehicles. In the 1990s, he was part of a team that built a solar-electric vehicle from scratch. His was the role of battery thermal control designer. For 20 years he applied his engineering and sales talents in the high tech world and published numerous articles in technical journals such as Chemical Processing Magazine. In 2008 he retired from that career and dedicated himself to chasing his dream of being an auto writer. In addition to Torque News, John's work has appeared in print in dozens of American newspapers and he provides reviews to many vehicle shopping sites. You can follow John on Twitter, and connect with him at Linkedin.

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Comments

I have a 2010 Toyota Prius

Brenda Allen (not verified)    March 26, 2021 - 12:49PM

I have a 2010 Toyota Prius with paint peeling on the roof, hood, and bumper. I was at the Toyota Collision Center in Irving, and the Service Manager said it was due to defective paint, but, unfortunately, it is still not covered by Toyota.

Same is happening to my 2011

Teri (not verified)    March 29, 2021 - 11:35AM

Same is happening to my 2011 Avalon. Blobs of paint bubble up and flake right off. Even if there is just a little breeze outside. This is not normal! Toyota needs to be held accountable.


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I am having the same issue

Barbara Graunke (not verified)    April 1, 2021 - 10:43AM

I am having the same issue with paint peeling on my 2013 Highlander with blizzard pearl (070 code) paint. Now when I wash the car the paint flakes right off in certain areas. I called Toyota to complain and look for a solution only to be told that my car is not included in the recall so I am out of luck. Of course, this is not acceptable so we need to flood organizations such as Consumer Reports, AARP, and Toyota with complaints.

You’re not alone, Barbara,

Anna (not verified)    April 7, 2021 - 7:48PM

In reply to by Barbara Graunke (not verified)

You’re not alone, Barbara, and unfortunately, we’re all getting the corporate run around. I started a Facebook group- TOYOTA BLIZZARD PEARL PAINT DEFECT in the hopes we can get enough ppl together to make a difference. Please join and share. Thanks!

Finally got a letter, Toyota

Stephanie Toolsie (not verified)    April 1, 2021 - 5:29PM

Finally got a letter, Toyota has decided to take responsibility for the peeling paint on my Blizzard Pearl Sequoia.

YAHOO!! Thats awesome. What

Peggy (not verified)    April 5, 2021 - 10:40AM

In reply to by Stephanie Toolsie (not verified)

YAHOO!! Thats awesome. What did you do to get them to fix it?? I need to do whatever it takes to get this settled in our favor. We have a tacoma and we've contacted them for over a year now. We have the Super White paint and it's peeling bad. That will definitely devalue the car for resale and at this point, we will no longer buy a Toyota. And we've had tons of them! I bought a Honda Dec 2019 as I was NOT buying a Toyota again. My daughters corolla's top and hood are awful and they won't fix because its red. Would appreciate any help. Thank you!

I took the car to Toyota

Stephanie Toolsie (not verified)    April 5, 2021 - 2:11PM

In reply to by Peggy (not verified)

I took the car to Toyota service department and had them take photos of all the peeling areas. I called the corporate office and went through all the hoops with a complaint. The dealership sent the photos to corporate office and corporate said this model was not covered, but if they did get to that model, they would contact me, and I explained how much of a disappointment this was as a lifelong Toyota owner. I was surprised to see the letter, it was a long wait.

What model do you have? I

zulma (not verified)    April 19, 2021 - 2:19PM

In reply to by Stephanie Toolsie (not verified)

What model do you have? I have a Highlander and the dealer said that there are no recall for my car.

My husbands Toyota TACOMA has

Peggy (not verified)    April 5, 2021 - 10:29AM

My husbands Toyota TACOMA has been peeling over a year now. A year ago he contacted them and of course it was just over warranty. So they would not take care of it. Kept contacting them - calling corp and they just say according to the VIN he is not eligible for a fix. This is ridiculous! We have had MANY Toyotas in our family - we have 4 kids. My daughters corolla top and hood peeled so badly. But it is red so no fix. Our tacoma is Super White paint. Same paint - wrong model to have it fixed. This will be our LAST Toyota.

2012 Toyota Sequoia runs

Eric (not verified)    April 11, 2021 - 2:13PM

2012 Toyota Sequoia runs great and looks awful. White paint has turned so chalky and porous that it appears that it has mildew spots. Detailer said it's a known issue with Toyota paint. 165k miles and was hoping to go another 100k+ but not likely with this situation.

2010 Prius V with the white

James Edwards (not verified)    April 12, 2021 - 11:39AM

2010 Prius V with the white paint peeling off in chunks off the A pillars and a few other places. Looks really bad. Dealer said it wouldn't be covered, and several thousand to have their body shop do it. That would mostly be blending on to existing paint that will also come off. Unreal. Shopping for a new hybrid, and are not even shopping Toyota because of this issue. Burn me bad, you don't get a second chance.

I have a 2011 Tacoma in Super

Dave L (not verified)    April 13, 2021 - 9:50AM

I have a 2011 Tacoma in Super White. Paint flaked off by windows, door wells, and on inner fenders in engine compartment. Called Toyota corporate twice and they said my truck does not qualify. So disappointing.

2010 Prius with 070 blizzard

Daniel Hefelfinger (not verified)    April 18, 2021 - 8:51PM

2010 Prius with 070 blizzard pearl paint huge areas of paint peeled off and more continuing. Dealer buzzed me off saying its out of warranty and not in the group of other Toyota cars that may get repainted . just a bunch of BULL..lets all get magnetic signs for our cars that says "this is toyotas original paint job". !!! great advertising for them

I have a Hollander Limited

Carmen (not verified)    April 23, 2021 - 5:25PM

In reply to by Daniel Hefelfinger (not verified)

I have a Hollander Limited with pealing Blizzard Pearl paint. Great idea to all get signs for the cars.

I have a 2013 Highlander with

ZULMA SANTIAGO (not verified)    April 19, 2021 - 1:54PM

I have a 2013 Highlander with the same problem with the paint.

I have a 8yr old ScionIQ & my

Susan (not verified)    April 22, 2021 - 6:05PM

I have a 8yr old ScionIQ & my car looks like it’s snowing when I drive. Zero paint on the roof. Huge chunks came off like peeling an onion. I took it into the Toyota dealership I purchased it from & got zero help. A few body shops said there was something wrong but were reluctant to fix it, without further investigation first. My 18yr old son, who’s apprenticing in mechanics, found the information. The Toyota dealership by my house, helped right away. Pictures are now being sent to Toyota & we’ll see if they pony up to fix it all, or if they cheap out & only spot paint it. I’m not upset over the recall, but the dealership I purchased it from originally, knew there was an issue before they sold it to me. Not sure if I’ll buy a Toyota again yet. Jury’s still out.

I have a 2013 Highlander with

Gary (not verified)    April 23, 2021 - 9:49AM

I have a 2013 Highlander with the Blizzard Pearl. I use that car at our Florida home. Its in a garage. I came by to check on the house and do Spring cleaning and found my paint bubbled and flaked off at the top of the vehicle and around the windshield. Never seen that beautiful. Well, I guess it time to call Toyota.

I have a 2013 Toyota

Carmen Serrate (not verified)    April 23, 2021 - 4:10PM

I have a 2013 Toyota Highlander with Blizzard Pearl paint that is pealing. The Highlander is not mentioned on the extended warranty papers as having the same problem of pealing pain. I know that there are other highlanders with this issue. Please help!

My 2015 Highlander XLE

George James Clarke (not verified)    April 29, 2021 - 4:04PM

My 2015 Highlander XLE Blizzard White is peeling on the roof. Why is the Highlander not covered? Is there anyone with the same car/problem?

I have the White blizzard

Leslie Eisen (not verified)    May 1, 2021 - 7:31PM

I have the White blizzard 2010 Prius, the paint is peeling on one side of the car really fast. I made a claim with Toyota and they denied repairing it. They say they will repair Corollas but not Prius’s with the same color. What a disgrace to drive around with a peeling car. I have a 2006 Rav-4 blue without a problem I also have 4 other Toyota’s. Since 1996 I have had 11 Toyota’s and this will be my last! None ever had a paint problem not even with age except this white color, I wish they told me when I bought it to buy a blue instead of White pearl. I paid over 32k for this car, shame on Toyota the way they treat their customers.

I have a 2011 Toyota Tacoma

Julia Suggs (not verified)    May 2, 2021 - 6:10PM

I have a 2011 Toyota Tacoma with 040 Bright White paint and have peeling, this is my 2nd Toyota we own will call customer service. Anyone else have this problem on Tacoma TRD Sport/

I have the same issue. Did

Brian P (not verified)    August 31, 2021 - 7:15PM

In reply to by Julia Suggs (not verified)

I have the same issue. Did you get this resolved by Toyota?

I own a blizzard pearl white

Vicki Raganella (not verified)    May 2, 2021 - 8:45PM

I own a blizzard pearl white 2016 Toyota Rav4. In January I noticed the front passenger side panel peeling. I took it to the Toyota dealership and they said Toyota Corp denied my claim. Of course I am disputing this because it is ridiculous that I received a letter from Toyota telling me this paint problem was a possibility and now they don’t want to pay to fix this? It’s been 4 months and still no progress in getting this fixed. So upsetting!(my car has only 25000 miles and looks new otherwise)

The paint on my 2016 blizzard

Vicki Raganella (not verified)    May 2, 2021 - 9:14PM

The paint on my 2016 blizzard pearl white Rav 4 is peeling. Brought it to Empire Toyota in Huntington Ny in January and they said Toyota denied the claim. The car has 25000 miles and looks new except for this peeling paint. Of course I’m fighting this. Ridiculous

The paint on my 2016 blizzard

Vicki Raganella (not verified)    May 2, 2021 - 9:15PM

The paint on my 2016 blizzard pearl white Rav 4 is peeling. Brought it to Empire Toyota in Huntington Ny in January and they said Toyota denied the claim. The car has 25000 miles and looks new except for this peeling paint. Of course I’m fighting this. Ridiculous

I have a 2012 Toyota

Gloria Medel (not verified)    May 4, 2021 - 3:08PM

I have a 2012 Toyota Highlander Blizzard Pearl and noticed a few weeks ago that the paint is chipping on the top of the roof (has never had damage and I have never used the roof racks) and it's also chipping around the windshield. My roof has about a 6" spot where I can now see the metal frame. So frustrated, I spoke with Toyota and they said the Higlanders weren't included in the recall and I could get this fixed at my own cost. So disappointed that Toyota has recognized this exact issue for other vehicles but won't cover the cost for the Highlander. In my research online I've seen other vehicles where the paint is chipping/peeling in the same exact spot as mine.

I have a 2015 Highlander with

Judy Mylrr (not verified)    May 4, 2021 - 6:54PM

I have a 2015 Highlander with this paint issue but this model isn’t covered. Two Toyota dealers have agreed it should be covered but so far no corporate support.

Hi. My 2013 Toyota Highlander

Amanda Wilson (not verified)    May 7, 2021 - 9:14AM

Hi. My 2013 Toyota Highlander has the blizzard pearl color and has been affected by the paint chipping for an unknown reason. I took it to the dealer, but was told I have been told that “highlanders” do not qualify for the extended paint warranty.

My 2010 prius blizzard pearl

Pam Scheffler (not verified)    May 7, 2021 - 11:12AM

My 2010 prius blizzard pearl is also peeling around the front window frame.

2012 Toyota Camry- starting

Hannah Cummings (not verified)    May 7, 2021 - 12:43PM

2012 Toyota Camry- starting to notice paint peeling near hood and trunk area