“Built Ford Tough.” “Like a Rock.” “America’s Longest-Lasting Pickup.” Sound familiar? For generations, automakers have been marketing pickup trucks as reliable, durable options for vehicle ownership. Pickup owners are a fickle bunch and fiercely brand loyal. Poor quality may be the only thing that pushes them towards a different brand, and automakers know that. With the introduction of extremely expensive battery-electric pickups, quality should be better, but is it? We decided to look at the data, and what we found is not kind to any of the EV pickups.
EV Pickup Truck Reliability - Limited Data Due To Minuscule Sales
High-volume vehicle models that have been in the market the longest have the best data available of all types, and that is certainly true with reliability. Pickups are among the top-selling vehicles in America, so there is no lack of data on pickups. However, EV pickups sell in ridiculously low volumes.
Consumer Reports relies on owner-reported survey results to do its reliability reporting. If the group has insufficient data, it doesn't guess; it simply says, “Insufficient data is available to provide a score.” We like that. The group also has two distinct reliability scores. Actual, and predicted. Actual is from the survey results, and it can lag behind by a model year or two. Predicted means the group looked at prior data, factored in design changes, and then offers its expert opinion on what the reliability will be for a model year presently for sale new.
We will summarize Consumer Reports data for you in this story, and we’ll give you a link to the group’s landing page. You need to be a member to dig deeply into the data, and we encourage you to grab a digital membership. I’ve been in the automotive media for two decades, and I trust Consumer Reports more than any other group to offer honesty and insights on reliability.
Ford Makes The Most Reliable Pickup
The Ford F-150, with its conventional powertrain, is one of the most reliable vehicles built in America. The F-150 earned a stellar 91 out of 100 for reliability in 2024. That tops the Toyota Tundra, and is neck and neck with any vehicle of any type in terms of high reliability.
The F-150 Lightning’s score is a bit different. The year for which data is available is 2023, and the Lightning earns just a 19/100. Problem areas are the powertrain and battery. Ford also makes an electrified hybrid F-150. Its reliability score is the lowest we have ever seen. Just 5/100. The smaller Maverick Hybrid earns a respectable 48/100 by contrast.
Rivian R1T - Longest-Running EV Truck - One of the Lowest Reliability Scores
Scoring lower than the Lightning, the Rivian R1T for the model year 2023 was scored at 13/100. The 2022 model year received a score of 21/100. Both have troubles with powertrains and batteries. The other model years have insufficient data due to the low volume of sales for a reliability rating.
GM’s Silverado and Sierra EVs
The Silverado ranks a bit below average with its conventional powertrain. Depending on the model year, its reliability score is from 30/100 to 57/100. Consumer Reports predicts the Silverado and Sierra EVs will have a 30/100 reliability score for 2025.
Cybertruck and GMC Hummer
Consumer Reports did not have enough data to rank either the Tesla Cybertruck or the GMC Hummer EV.
Owner Satisfaction Does Not Equal Reliability
Owner satisfaction is very high for most EVs and hybrids. The Rivian R1T is a great example. It earns a whopping 5/5 for owner satisfaction. Owners LOVE this truck. They report that it is fun to drive, offers high performance, and they like that it is a green alternative to a gas, or heaven forbid, a diesel truck.
The Ford F-150 Lightning also earns a very respectable owner satisfaction score of ⅗. I’ve tested the Lightning over a period of more than five weeks (one week or less at a time). In fact, I am testing a 2025 Lightning Lariat this week. This is a very satisfying truck to live with day to day. It is supremely quiet inside, smooth in all regards, and boasts a great list of features. It feels shockingly fast - even compared to the RAM TRX and F-150 Raptors I have been lucky enough to drive. I find it to be much better for practical living due to its frunk. Our top-of-the-page image gives you a sense of just how huge the frunk is.
I have a colleague who was an early adopter of the GMC Hummer. He is in love with this truck, and he even brings it to our media events. When he does so, it outshines the other media-supplied vehicles. Crowds gather to see it.
Poor Reliability Does Not Necessarily Mean High Repair Costs
Many of the reliability issues with EVs of any type, pickups included, are handled by the manufacturer at no cost to owners. Automakers know that they need to support these vehicles 110% to have them catch on. Many of the trucks we have discussed in this story are still under their powertrain and battery warranties, since the trucks are only one to five years old at most. Couple that with the fact that up to 80% of EV models are leased, and you end up with a vehicle that most EV pickup owners will never pay to repair. Small issues can often be resolved with software patches over the air or firmware patches on-site.
The Opinion of the Author
My opinion is that battery-electric pickups will remain a small niche in the overall pickup market. With an ATP of “just” $65K for pickups overall, and all of the EV trucks I’ve tested close to $100K, there is a huge disparity in pricing between the pickups homeowners and contractors generally purchase and the pricey EV trims. It is worrisome that the sales numbers are so low, and in Rivian’s case, declining at last check. I cannot predict if EV trucks will eventually catch on, but if they do, I think it will be Ford that finds the right formula. Ford has dedicated a lot of resources to creating a low-cost EV truck by 2027, and Ford already has a lot of Lightnings serving in police and municipality fleets. Ford is by far the most enthusiastic supporter of the media when it comes to EV trucks, has put four of them in my driveway, has them at virtually every media event I attend, and the Ford PR team is gung-ho for electrification. Ford dealers in New England were the first to install DC chargers, and I use them regularly now to charge all brands, not just Fords. By contrast, I’ve never been offered the chance to drive or test a GM, Rivian, or Tesla EV pickup. Ford will be the bellwether EV pickup brand to watch.
Do you think reliability is a factor holding back EV trucks? Tell us your thoughts in the comments below.
John Goreham is the Vice President of the New England Motor Press Association and an expert vehicle tester. John completed an engineering program with a focus on electric vehicles, followed by two decades of work in high-tech, biopharma, and the automotive supply chain before becoming a news contributor. He is a member of the Society of Automotive Engineers (SAE int). In addition to his eleven years of work at Torque News, John has published thousands of articles and reviews at American news outlets. He is known for offering unfiltered opinions on vehicle topics. You can connect with John on LinkedIn and follow his work on his personal X channel or on our X channel. Please note that stories carrying John's by-line are never AI-generated, but he does employ grammar and punctuation software when proofreading and he also uses image generation tools.
Images by John Goreham
Comments
Consumers Reports relies on…
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Consumers Reports relies on received surveys. This is why I tend to put little weight in their auto ratings. I have an auto background and what I know is not an issue, may seem like a problem to a less experienced person. Like they say, opinions are like arseholes, we all have one and they often stink!
I’ve been waiting for an EV…
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I’ve been waiting for an EV truck for many years and still I'm not quite ready to act. Low reliability is a HUGE reason. The age old wisdom that it’s folly to buy an early edition of a vehicle is definitely playing out here. I’d also like to see them get better mileage per kWh. Unless they never improve, I’ll definitely be buying one at some point.
I do not see the Tesla truck…
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I do not see the Tesla truck mentioned in your article. I did only skim it though.
Perhaps because they don't…
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In reply to I do not see the Tesla truck… by Paul Hoofman (not verified)
Perhaps because they don't make one.
They mentioned that the…
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In reply to I do not see the Tesla truck… by Paul Hoofman (not verified)
They mentioned that the cybertruck and hummer didn't have enough data.
Early adopters don't care as…
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Early adopters don't care as much about reliability. They are much too enthusiastic about the new technology itself. But as it becomes more common and regular people adopt the technology, it needs to be more reliable. Time will tell if the EV obstacles can be overcome. Battery charge time is a huge liability with these vehicles, especially on a road trip. Even the most enthusiastic EV drivers I know have another car that they take on road trips.
I doubt Ford will be the one…
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I doubt Ford will be the one to turn it around !
I own a Rivian, and am a…
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I own a Rivian, and am a member of several forums for Rivian and EVs, in 2.5 years of ownership I have had not a single unreliable moment from my Rivian, nor have I heard from the Rivian Community of any reliability issues. Your article which states no proof rings like propaganda, and the CR reliability rating seems a poorly wrought statistical manipulation. This all reminds me of the transition from horse and buggy to cars, and all the cowboys who decried that cars will never replace the trusty horse.
Battery electric vehicles…
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In reply to I own a Rivian, and am a… by Ian (not verified)
Battery electric vehicles overlapped the horse era in America.
I own a 2023 Ford F-150…
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I own a 2023 Ford F-150 Lightning as well as a 2018 F-150 that I kept for backup just in case. I’m glad I did. The Lightning was not the truck to take touring. A trip from Minneapolis to Fort Wayne in winter with 5 adults, 2 Dogo Argentinos, and makeshift auxiliary heat to the kennels was probably not a good choice for a test trip. It was horrid, lasting many more hours than it should have. Charging stations were difficult to locate, many were too slow, and the range between charges was somewhere around 70 miles. However, for daily use around town, I absolutely love it. Charging every night, barely noticeable on my electric bill using off-peak power, it has significantly cut vehicle expenses. To nothing. Well, almost. I changed the oil in the F-150. What I didn’t take into account is the insurance costs doubling with the two trucks-even though the total miles driven remained constant the insurance had to have their ransom reasoning their risks had doubled, when in my opinion they were actually lower.
The cost to run the Lightning is near zero , after the expense to have a welding outlet installed. The “charging station” doesn’t really need to be installed, as the truck can be charged reliably from a regular welding outlet. However, it should be GFI protected. Ask your local sparky on that one. Paying zero to get around is kind of nice, but I can see how tires might become an issue, as it’s shockingly easy to squeal them with all the horsepower. It’s quiet, eerily so, but then I was never addicted to the roar of the ICE or the philosophy that the sound of a well-tuned engine was worth the time and money it requires. I don’t miss brake jobs, oil changes, plugs and plug wires, water pump and radiator problems, alternator failure, belt breakage and plain old wear and tear of moving parts the Lightning simply does not have. The added security of the frunk is a great bonus, nobody is smashing windows to steal what they can’t see.
When I see all-electric heavy equipment makers it speaks volumes to me about the reality of future generations of vehicles. Bye bye to the ICE. Put a better long range battery in the Lightning, it’s an all around winner. It’s not, yet.
I certainly get why the…
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I certainly get why the drive trains are an issue. The torque developed in some of these EV motors is phenomenal...
Set back Tesla for many months in development. But man, have you priced ICE pickups lately? Ouch...and then with any trailer or load pulling you've got a $400/week gas price tag to add on to your monthly payment. I didn't even think about buying a pickup again because the cost didn't justify 5% of the time I went out of the range of an EV.
But for 95% of the time that I'm in town or there abouts?
EVs with no fuel cost and future improvements in reliability?
Electricity in our part of the country is cheap, cheap..am I missing something?
Am I missing something here?
I would really like to know…
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I would really like to know what percentage of these "problems", that affect "reliability", prevent the vehicle from moving. I have an R1T with 60K miles (quad motor gen 1) that has had 2 problems. 1 was in assembly - rain sensor was not installed properly. Wipers only worked in manual mode. The other problem was a 12V battery that needed replaced. That was done during my only tire change appointment so far.
Neither of my problems affected vehicle function at all.... ever. It has never left me sit.
Meanwhile my coworkers Ram 1500 (they've been making vehicles awhile) sat on a dealers lot for over a month for a transmission with a faulty sensor.
Your headline is misleading. I've only ever seen one electric vehicle on the side of the highway (a VW ID4). I see broken down gas vehicles ALL THE TIME. Please stop this charade. We don't love our Rivian's despite their reliability. We love them because of it.
You should subscribe to CR…
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In reply to I would really like to know… by Steven Kern (not verified)
You should subscribe to CR. The problem areas reported here in the story were primarily powertrain-related.
Convenient you still can't…
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In reply to You should subscribe to CR… by John Goreham
Convenient you still can't tell me how many of the "powertrain" reliability problems make up the total reliability score.
I own two electric vehicles, am an industrial electrician and can't believe that, measured in joules, my 7,200lb truck uses less power than a typical motorcycle uses to travel the same distance. I will never switch back.
Once solid state batteries create EV's with double the range of a comparable gasoline vehicle how will it make sense to continue investing in known inferior technology. Once charging times are comparable to fueling up, without the spilling - without the transportation via fuel tankers, will electric vehicles be more widely accepted then? What will it take?
Reliability is just one of…
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Reliability is just one of many factors that go into the decision making process. Most of it will come from the initial purchase cost, cost to install a Level 2 charger, range anxiety, charging infrastructure and cost to replace the batteries. Another is depreciation. As it is after 3 years an ICE vehicle and an EV are worth the same. Now jump a head 5 years and now your EV is worth 0 because the batteries cost more to replace than the vehicle is worth so you can't trade it in. There's 1 more thing, recyclability. The biggest cost in an EV are the batteries. Is there enough off an infrastructure to recycle all these batteries? No. You can't just toss them into landfills that would be a disaster.
whoa! I am super confused…
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whoa! I am super confused. everyone said EV would be more reliable??
Well our Silverado ev has…
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Well our Silverado ev has been at the chevy dealer for almost a month due to severe high voltage warning and no solution in sight. We have drafted a Lemon law form Just waiting a little longer to see if chevy corporate is gping to come up with any solution.
A little over a year with my…
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A little over a year with my Lightning, only 'reliability' problem I have had was with the AC which got fixed in time for hot weather. Ignorance from the public and FUD are these vehicles biggest problem. One year in I'm five grand saved vs gas, its the math that makes you giggle at gas.
"it is a green alternative…
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"it is a green alternative to a gas, or heaven forbid, a diesel truck"
You do realize that diesel engines have safer emissions than gas engines, right? Always have - even before DEF was a thing.
LOL. Ford has had more…
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LOL. Ford has had more recalls and quality issues than anyone. The idea that Ford will make the best EVs is laughable.
There's nothing in this…
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There's nothing in this world that will convince me to buy any type of electric vehicle. I'd rather see an investment in bio-diesel but no one is ready for that convo again.
I currently own a Launch…
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I currently own a Launch Edition Rivian R1T and a 22 R1S. My wife and I love them. Yes, there have been more issues with the vehicles than I have had with other vehicles. However, I expected some since they started from the ground up. If Ford would have Stuck with them in the beginning, I’m sure they would have benefited greatly. That being said, they have shown their determination to stick with fixing and satisfying every issue that has come up. Because of this and their success in EV startups, second to Tesla in America, I think they will survive and eventually prosper. VW has put a lot into them and I don’t think they will be walking away from them anytime soon.
We want a electric pick up…
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We want a electric pick up but it's so expensive. I think more people would try them if they came down in price.
The Cybertruck Dual Motor is…
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The Cybertruck Dual Motor is $79K, this is within the same cost as regular ICE trucks with similar capabilities and power. Please revisit the current cost of Avalanche, Sierra, Silverado, Yukon XL... etc
We have a 2022 model with…
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We have a 2022 model with 17000 miles on it. It had 2500, miles on it.It was a demonstrater. Has Pro battery. We have had over all zero problems! My wife just loves it. She does all of her running around with it. We would buy again! 😁 😁
Sounds like a great truck. I…
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In reply to We have a 2022 model with… by Larry Sanders (not verified)
Sounds like a great truck. I spotted one of the first Lightning Pros in America on display at a fall fair in Hopkinton, NH, a few years back. It's the second image in the story. I offered to buy it for cash on the spot at full sticker price, and let the dealer keep it on display for the remainder of the fair, of course. The dealer refused to sell the truck. Kept it as a demo. It was $46K.
We were unable to test any…
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We were unable to test any other brands so ford is the best!
I would call into question the reliability report/s accuracy of the Rivian.
So the vehicle with the highest customer satisfaction by far is the least reliable, it does not add up.
I keep hearing about various issues with newer ICE trucks, there is significantly less to go wrong with a EV.
Rivian with 50k, very satisfied owner here.
Just for clarity, we were,…
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In reply to We were unable to test any… by Ray Heppner (not verified)
Just for clarity, we were, and are currently able to test all EV trucks. Manufacturers simply have to want them to be tested. If they don't want them tested or reported on, something is up. We test EVs of all brands and almost all types every week.
It's probably politics(ie…
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It's probably politics(ie hatred towards "radical progressives") holding back everything related to sustainable tech more than anything else. The potential for this technology which really isn't even new is enormous but humans are just too dumb to save themselves.
"it is a green alternative…
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"it is a green alternative to a gas, or heaven forbid, a diesel truck"
You do realize that diesel engines have safer emissions than gas engines, right? Always have - even before DEF was a thing.
Pagination