A new 2016 Ford F-150 owner named Summs says “I have a 2016 F150 Sport. So the first hard freeze here in the NW, and I open my truck door, and it wont latch shut. I cycled the locks, I even used the keypad on the driver side, still no latch. I went and got a hair dryer, finally it latched. Did it the next morning too, so I went back to the dealer.”
Turns out, Summs isn’t alone. An owner who calls himself Outlook says “I got a 2016 XLT SuperCab and the last 2 mornings it was 12* and 1* and the door wouldn't stay closed. I had to get the WD40 out and slam the door pretty hard to go to work.”
CF2 who also lives in the NW is having the same issue on his brand new F-150 XLT Supercrew. “Just had the same issue this morning in northwest. It was about 25 degrees opened door and door would not shut. I have only owned the truck for 2 days.”
Other drivers are seeing an issue where the doors unlock, but won’t open. One forum member was finally able to get a passenger door open and crawl in. “Just did a search to see if there were others with the same problem I am having. It's happened multiple times to me only in really cold weather, I just hold the door and drive after about 10 min it latches. Another cold weather issue I am having is my doors won't unlock, I've been locked out 2 times now! And it's not the door frozen shut, I had to remote start my truck 4 times.”
Others have had to use hair dryers to get their doors to finally open.
Summs isn’t any happier after going to the dealer. “Low and behold Ford has a TSB on this-Technical Service Bulletin. They took my Truck, the fix is to remove the ALL of the doors, and replace lockages and linkages, etc. So there are 3 different part kits, and of course they did not get the right one. The one my truck needs is on back order. Parts wont be ready until the end of January! So they put mine back together, re-lubed and oiled it, and called me and said come and get it! Service dude told me this was probably going to become a Recall item. Does this sound like poor engineering or what?”
The really sad thing about this is that they already had a Technical Service Bulletin about 2015 Ford F-150s for the same thing. “Some 2015 F-150 SuperCab and SuperCrew Cab vehicles built on or before 3/25/2015 may exhibit inoperative door latches during or after freezing temperatures.”
So now there is a new TSB for 2016 F-150s. Outlook posted “UPDATE I found the TSB: TSB 16-0155 it is basically an update to the 15-0052. Basically all they did was take out the "vehicles built before 3/15". So that is curious. They now include "some 2015-2017" so they obviously have an issue bigger than some improperly routed cables. Sounds like the beginning of another door latch issue?”
A Boston driver is also furious. “I'm glad I found this thread...I have a new 2017 Ford F350, this morning here in Boston, MA it was 25 degrees, both drivers side and passenger side doors would not unlock with the key fob or key pad, I used the key to get in on the drivers door. After leaving it running for an hour, they worked again. This is BS on a $75K truck....I've been driving Fords for 10 years, never had this issue.”
It seems odd that Ford has had this issue repeated over several years. They weather test their vehicles repeatedly. It is especially surprising to me that they would allow the problem to continue on their most popular vehicles. At least now they have issued a service bulletin, it will be interesting to see if a recall follows.
Mary Conway covered the Detroit Three for more than twenty years for the ABC affiliate, in Detroit. Her affection for the Motor City comes naturally. Her father ran a gas station while Mary was growing up, in Wisconsin. Follow Mary on Twitter at @maryconwaymedia.