Some expect a recall fix to mean something, like maybe a new part or something that shows the automaker is taking the issue seriously. But sometimes, what you're handed instead feels like a shortcut designed to buy time. That was the impression I got while scrolling through the "Chevrolet Silverado ZR2" Facebook group earlier this evening, where I came across a post from Spencer Wright. He had just taken his Chevy Silverado ZR2 in for the now well-known engine recall that’s been making waves among GM truck owners. What he got in return was far from the kind of fix most would have imagined.
Here's his story: “Just had my engine 'recall' done at the stealership. Apparently my engine is fine and they switched the oil to 0W-40. They said nothing about an extended warranty or anything even when I asked. Currently waiting to talk to a service manager. It's a joke that they think upping the oil viscosity will fix the said issue with the crank/bearings. That's like saying my lawnmower engine has a knock so I put thicker oil in it to make it last a bit longer. Also with having 50,000km on the truck already, I would think the damage has already been done considering the fact that apparently I've been running the wrong oil since day one new off the lot. Anyone else in Canada have this issue or did you get some type of extended warranty?”
Other Silverado Owners Are Feeling the Same Way
Spencer’s post immediately resonated with other Silverado owners, especially those who felt similarly underwhelmed by the so-called "fix." The engine recall he's referring to is part of a growing list of concerns GM truck owners have been raising over the last year. These are issues that span from major drivetrain failures to software glitches. And while this one focuses on internal engine wear, the response by dealerships appears to be uniform: swap the engine oil for a thicker 0W-40, call it good, and send the customer back on the road.
One commenter, Craig Thompson, offered a bit of clarity and reminder that GM might not be as hands-off with their support as some dealers make it seem. “Your recall letter should state the extended warranty! 10 years from the date the vehicle was originally placed in service or 150k miles. Whichever comes first! Better than the 5 year 60k you get buying new!” It’s a solid point, but it only raises more questions for those who say their service advisors never even brought it up.
That same lack of communication and inconsistency seems to be at the heart of this story. For example, JJ Hernandez chimed in with a sarcastic but telling response: “Just hook up an enclosed trailer and let the engine blow up. That’s what I did.” While he may be joking, the underlying frustration is clear that some owners feel like GM is waiting for engines to fail before actually offering real support.
Luke Bergey, however, stepped in with some nuance: “Unfortunately the ‘stealership’ is following the protocol and marching orders put in place by GM. They would much rather get the recall/warranty work of replacing motors all day than changing oil. The dealerships themselves don’t decide the plan of action on the remedies to any recalls. Almost every dealer employee knows this isn’t the resolution to the problem but the remedy is provided by GM and they can’t just go cowboy and start pulling motors at the dealerships without approval.”
Luke’s comment adds an important layer to this conversation. It highlights that the real decision-making power rests not with the dealership but with GM itself. And if corporate strategy says the issue can be "handled" with thicker oil, then that’s what dealers are stuck doing, even when they know better.
More Signs That Trust in GM Is Cracking
In fact, these kinds of corporate-dealer disconnects are becoming more visible across the ownership experience. Take a look at what happened to this Silverado owner who brought their 6.2L Silverado in for the recall and was told there was nothing the dealer could do. That story alone reveals just how much frustration is building, especially among buyers who spent $70,000 or more expecting durability and not deflection from GM when facing these issues.
Other owners like N-Munro Bruyere have already made up their minds. “Been a Chevy and GM guy for 20 years. Glad I switched when I bought a new truck.”
Short, blunt, but a sentiment that stings. When long-time loyalists start walking away, that’s a problem.
And sadly, these stories don’t exist in a vacuum. More and more Silverado owners are coming forward with reports of breakdowns in the middle of the road, electrical issues, or drivetrain concerns. Many are also pointing out how difficult it is to get consistent support when something goes wrong even if it’s under warranty. There’s a growing feeling that while GM might be quick to put out a recall, they’re a little slower to put forward a solution that genuinely restores confidence.
This Pattern Is Becoming Too Familiar
This is why I find this situation incredibly telling of a larger shift we’re witnessing in the truck market. Today’s buyers are more informed than ever, and they’re not afraid to call out what feels like a stopgap measure disguised as a fix. It used to be that recalls led to part swaps or engineering changes, but lately we’re seeing a lot more software updates, sensor reprogramming, or in this case, an oil change and a pat on the back. That doesn’t inspire trust. I think what frustrates many Silverado ZR2 owners is that they believed they were buying one of the most capable and well-engineered trucks GM has ever made, and not something that needs a viscosity band-aid to make it through warranty.
In the context of this broader trend, stories like this one about a 2024 Silverado 1500 LT owner who shared multiple complaints over drivetrain and infotainment glitches start to feel less like exceptions and more like warnings. If this pattern continues, GM risks turning decades of brand loyalty into widespread buyer fatigue.
One thing is for sure: the public is watching, and with online communities giving owners a real-time platform to compare notes, these frustrations don’t fade away quietly. They echo and grow.
Key Takeaways
- Don’t assume the recall fix means a full mechanical repair. If you received the engine recall notice, ask the dealership exactly what is being done, what parts (if any) are replaced, and whether you're getting an extended warranty. Insist on documentation too.
- Request a copy of the extended warranty terms. As Craig Thompson pointed out, you may be eligible for up to 10 years or 150,000 miles of protection.
- Dealers are bound by GM's instructions. As frustrating as it is, it’s important to remember that service advisors often can’t go beyond GM’s set recall procedures. Blame might be better directed higher up the chain.
- Don't wait for failure to take action. If you hear or feel something is off, push for an analysis or further inspection before a small issue becomes a big problem. Documentation now can protect you later.
- Longtime loyalty is being tested. Even buyers who’ve owned dozens of Chevrolets are saying they’re rethinking things. As seen in this story of a 40-year GM loyalist losing trust, the stakes go beyond just one recall.
Your Turn to Share
What are your thoughts on GM and the recent problems regarding their trucks? Are they doing enough regarding this recall?
And if you own one, have you taken your truck in for this engine recall? What kind of service did you receive?
Don't hesitate to jump into the comments and share your experience. Your feedback might be exactly what another owner needs to hear.
Aram Krajekian is a young automotive journalist bringing a fresh perspective to his coverage of the evolving automotive landscape. Follow Aram on X and LinkedIn for daily news coverage about cars.
Image Sources: The “Chevrolet Silverado ZR2” public Facebook group and Chevrolet’s gallery, respectively.
Comments
That saved me a lot of…
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That saved me a lot of shopping.
It begs the question, how…
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It begs the question, how long before consumers demand a return to vehicles that are solidly reliable and 'wear like iron' without the prospect of facing so many items that break with frequency unheard before 2007? The night my dream of a new re-creation of trucks as they were prior to 2000 that owners could 'shade tree mechanic' arriving soon at dealerships everywhere but available only in a shiny Khaki Brown which ended with happy buyers gleefully spray painting in the desired colors that woke me was my mental solution for what GMC and other brands that are GM products need to do: 'get back to basics!' As customers we do not want trucks or vehicles with so much obvious and unnecessary functional obsolescence and complexity built in that we can't easily do much of our own maintenance and repairs and the burden and expense of frequency of repairs over the ownership life through reliance on the dealer or other certified mechanics who have even uploaded videos on YouTube with titles along the lines of GM Hates Mechanics revealing the absurdly byzantine efforts needed to get to the water pump, fuel pump or other engine parts to service them!
Our 2022 Sierra 1500 AT4 V8 L87 that we bought in June of 2024 with under 14000 miles on it is part of GMs recall is one that we would never have purchased had we known of the issues related to it and all vehicles manufactured since 2007. We brought the truck in to our dealer as regards the recall and received the 'GM Bandaid' for the recall following it passing criteria for a simple oil change to the new recommended higher viscosity oil and a new oil cap showing the recommended oil and the dealer did provide us with the paperwork showing we now have the 150,000 mile warranty that should 'cover the bases' for now but in no way resolves the issues related to the design and especially the devaluation of the truck. Who in their right mind would buy our truck at the value it would have if it had no issues for the year, make and model?! We have a loan on this truck and are stuck with it and the truck! If you go to topclassactions.com and their search bar, key in GM and read the replies section of each class action beginning with the one for loss of propulsion initiated by Powell.
We have a 2007 Nissan Frontier manual 4WD with over 160,000 miles on it regularly maintained but my husband has too much back pain to drive it beyond 2 hours and when we need to drive that long, I drive it but he really likes to drive too! We thought the Sierra was a bargain at $36K because it's 'fully loaded' and 'like new' and now we truly regret the purchase! We found many things 'not right' for example, we tried several times on long stretches of back roads to reach 140 mph. and the most it will go is 107, makes a 'lugging sound' then goes to 80. A few weeks into ownership and we were searching online and found keeping it in L9 is best to prevent lifter damage. The dealer says it has a 'governor' on it to prevent driving the max 140 mph. Then he said something about the tires it has having something to do with the max speed and the governor. We asked if we change the tires to a type that can handle more speed if it can be recalibrate to 140 mph. and he said no and we said 'That's BS!' to him. I call this fraud, plain and simple! Neither of us has ever purchased a vehicle unable to clock the highest speed on the speedometer! Also, the parking brake is in the form of a button and it is electronics dependent and WIFI which means in an emergency if the foot brake fails and electronics fails, there is no mechanical emergency brake to pull to save us and in the past, when we lived in Reno, NV driving Donner Pass and other steep areas my husband who drove HAZMAT big rigs pointed out where the runaway behicle brake stop off ramps were as we drove explaining that option long before we ever purchased the GMC Sierra here in Texas.
Ideally the truck we and likely many more consumers want is one that is not encumbered by the obvious complications of electronics, functional obsolescence (too many things to list that fail often and require dependence on dealer mechanics or 'authorized mechanics' that owners should be able to do themselves) Also, the fact that these vehicles cannot take multi-weight oil like 5-40, 10-30, 10-40 etc. since it meets the California Cafe standards heavy weight truck, it falls under California Cafe Standards like an 18 wheeler under 'The Green New Deal' and this is all due to collaboration by Carlos Tevares and Stellantis overseeing all of this from political and corporate corruption!
In closing, how does one go about starting an auto company so we can get those Khaki Brown trucks I dreamed of?😂
Send an oil sample from your…
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Send an oil sample from your truck to Black Stone Lab. Third party , written analysis of your truck's oil.Period
Stick with older used trucks…
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Stick with older used trucks that have proven track Records. Last purchase f150 with 5.0 Coyote.
My son and I both have the 6…
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My son and I both have the 6.2 in our 2022s. Him a GMC SLT and me a Chevy 1500 High Country. His was making strange noises so he asked me to take it to the dealer. 2 miles from the dealer the engine shut off and would not restart. I sat there for about 2 hours, in the middle of the road, blocking traffic. The dealer did install a new engine but it took 2 months. As for mine, who knows?
These new car dealers &…
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These new car dealers & car manufacturers want to sell everybody these fancy whistles & bells vehicles and charge you outrageous prices and when it comes to handling issues that come up with these vehicles they give u the run around and lie to you and delay delay that's why there is lemon laws tell them to take there junk back & not pay another penny on it that's exactly why I like the older vehicles due the dealer &, manufacturers!!
To anyone who's vehicle is…
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To anyone who's vehicle is affected by this recall do not blame any issues u are having with the process on the dealership. The inspection can only be performed on vehicles that gm has released the Vin number for and they are only releasing them in a handful of numbers at a time. So if u got a notice from gm and u take your vehicle to the dealer and they say they can't do anything it's because gm hasn't "opened" the recall to the dealer for your VIN yet. It literally will.noot allow the computer software to perform. The Pico scope test on your engine until the recall is listed as "open" in GMs programs. And as far as the fix goes the dealership is just doing what GM is telling them to do. So I agree GM has a huge problem and as frustrating as it may be please do not take it out on the people at the dealership.
This isn’t just a 6.2L…
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This isn’t just a 6.2L problem unfortunately. The 5.3 with the “active fuel management “ has cause so many transmission problems it’s mind blowing. NOW…they’re not even putting real Allison transmissions in the 2500 and 3500. They worked out a deal with Allison where GM builds the 10 speeds and puts Allison’s name on it. That’s because Allison DOES NOT make a 10 speed transmission.
I grew up in a GM family…
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I grew up in a GM family where my Dad was a certified mechanic in the 70's. He always told me how he hated working on other brands, but all vehicle's need working on sometimes as well as warranty issues. Yes the dealers don't make it sound like want to help, but their hands are tied until they are given the go ahead to make everything right. It is unfortunate that for the price we pay for these vehicles now days they cant be more reliable. Knock on wood, l have not had anything major since my first brand new truck in 2001. I've bought a new truck every 5 years since. I own a 2022 Silverado LTZ with the 6.2L and currently have 30'000 miles on it with no issues yet. I figured if there was going to be failure it would have happened by now. I know that's positive thinking , but more people need to do that these days. I am a picky person when it comes to taking good care of my truck appearance wise and keeping up the maintenance that I can do. Anything beyond my mechanical knowledge I leave up to the paid professionals. I just received my first letter the other day in the mail and supposed to be getting a second one before I take it in for inspection. I'm sure if it passes inspection I'll get the same 0W-40 treatment. Not really the answer or fix that I want either, but as long as they will stand behind it and treat me right I will continue to drive GM.
I use to be a GM fan back in…
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I use to be a GM fan back in the day when they made beautiful cars from the 60,70s and 80s my dad had a couple of your products. Chevy and pontiac were most admired. The problems started 4 years ,since new . The shocks went, relentless brake jobs, a few mufflers that did not last. Carburetor rebuilt twice, clutch replacement three times, the recliner seat went twice. The timing belt failed ,the thermostat went ,the heater core. Then after a year and a bit the same parts went again.
We were so fed up with the product they were making my friends car the ecu went cost him 1500 to replace, and the wire harness later,my other friend had issues as well with the Covertable top not closing correctly ,took it to GM ,theydid not fixing properly. They both had lots of issues later, my friends ecu other lasted a year and had to replace it yet again.
I left the the brand in the late 80s cause I had enough of American cars, they use to be giants in the industry.
The imports started coming in the engines and bodies were not good ,they had issues in the late 70s and 80s . In a few years they have surpassed the American cars ,people wanted quality lasting cars , I have bought Honda,Toyota and Lexus I have have the least amount of problems. The only few things I replace was brakes,tires ,timing belt and wear and tear on the ball joints that's it. I had an 1990 Acura Integra till 2018 racked up 550,000 kilometers,engine and transmission still running. The body started to rot, other wise I would of kept it. I had 2000 Acura Tl also hardly no issues.i still drive Japanese the quality are in those vehicles.
I hear alots of recalls in the last year especially GM ,Ford and Stillantis I remember the ignition issue for the cobalt,Saturday Ions that resulted in deaths. GM had to pay large , the bailout and covid. This hurt so many manufactures and most companies are cheaping their way in quality.
You always here safety recall, brake defects, warning systems ,oil consumption,transmission failures. The list goes on, especially the price we pay for these automobiles is staggering.
Nowadays you do not know what you are getting , it seems like we are getting an unsafe vehicle,because of cheap or unsafe materials,.There are always recalls,and there are bulletins,but when you bring it in there is an excuse not to fix it,even if it is under warranty. Manufactures have the upper hand especially the government gets involved in fixing these dangerous vehicles.i know people who have had warranty work done , cause the dealers do not make money on these. But if you are going to pay, they will have the parts on hand,seems like a catch 22, but not really.
My view is quite simple these vehicles are monet pits and death traps, the manufacture and dealership will do everything necessary to avoid to properly fix the issue under warranty.
I use to be a GM fan back in…
Permalink
I use to be a GM fan back in the day when they made beautiful cars from the 60,70s and 80s my dad had a couple of your products. Chevy and pontiac were most admired. The problems started 4 years ,since new . The shocks went, relentless brake jobs, a few mufflers that did not last. Carburetor rebuilt twice, clutch replacement three times, the recliner seat went twice. The timing belt failed ,the thermostat went ,the heater core. Then after a year and a bit the same parts went again.
We were so fed up with the product they were making my friends car the ecu went cost him 1500 to replace, and the wire harness later,my other friend had issues as well with the Covertable top not closing correctly ,took it to GM ,theydid not fixing properly. They both had lots of issues later, my friends ecu other lasted a year and had to replace it yet again.
I left the the brand in the late 80s cause I had enough of American cars, they use to be giants in the industry.
The imports started coming in the engines and bodies were not good ,they had issues in the late 70s and 80s . In a few years they have surpassed the American cars ,people wanted quality lasting cars , I have bought Honda,Toyota and Lexus I have have the least amount of problems. The only few things I replace was brakes,tires ,timing belt and wear and tear on the ball joints that's it. I had an 1990 Acura Integra till 2018 racked up 550,000 kilometers,engine and transmission still running. The body started to rot, other wise I would of kept it. I had 2000 Acura Tl also hardly no issues.i still drive Japanese the quality are in those vehicles.
I hear alots of recalls in the last year especially GM ,Ford and Stillantis I remember the ignition issue for the cobalt,Saturday Ions that resulted in deaths. GM had to pay large , the bailout and covid. This hurt so many manufactures and most companies are cheaping their way in quality.
You always here safety recall, brake defects, warning systems ,oil consumption,transmission failures. The list goes on, especially the price we pay for these automobiles is staggering.
Nowadays you do not know what you are getting , it seems like we are getting an unsafe vehicle,because of cheap or unsafe materials,.There are always recalls,and there are bulletins,but when you bring it in there is an excuse not to fix it,even if it is under warranty. Manufactures have the upper hand especially the government gets involved in fixing these dangerous vehicles.i know people who have had warranty work done , cause the dealers do not make money on these. But if you are going to pay, they will have the parts on hand,seems like a catch 22, but not really.
My view is quite simple these vehicles are monet pits and death traps, the manufacture and dealership will do everything necessary to avoid to properly fix the issue under warranty.
I grew up dreamng of working…
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I grew up dreamng of working for gm in the 1970s which I did for 9yrs. I was a generational die hard GM fan. My very expensive 2024 Cevy 2500 had 13 repairs in 15 months 15000 miles. The truck left me stranded 3 times. I sold it wholesale back to a dealer because they refused to invoke lemon law. Then gm customer service ghosted me on all emails and all phone calls after I asked to replace the truck. Im so happy to be driving a Ford superduty now with zero issues. This lesson cost me $15k but i am so glad to have the Silverjunko out of my driveway.The total lack of gm support was appalling. If they stay the course i expect they will be bankrupt in next 5 years.
I see the point and all…
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I see the point and all since it's a new truck. But thicker oil will raise oil pressure. My dad's 2003 gmc started knocking at 260 thousand put thicker oil in it. Now it at 299and still running.
Please stop buying GMC…
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Please stop buying GMC trucks. The company doesn't care about the customers. If they change the oil viscosity it means the other oil viscosity destroyed the engine already. They are buying time, so the trucks will be without warranty.
Wake up. GMC doesn't make good trucks. The used resell value is already bad. Stop buying their trucks.
I can see the recall listed…
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I can see the recall listed on my app for my truck but when I click on schedule service, it shows "page not found". I called the dealership and they told me I have to wait for the recall letter, sometime in July. They told me for the time being drive it like normal.
I drive out of town every weekend, sometimes late at night. What happens if it blows up in the middle of the night between long exits, who is going to come get me and the truck?
Thicker oil, how does that fix the issue and what happens if she blows past the current warranty?
Not the same issue, but…
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Not the same issue, but shows a pattern by GM. I own a 2020 and a 2021 Silverado. The 2020 rear window began leaking and after researching and discovering it was a known problem, I took it in for repair. They corrected the problem by doing it right and removing the window and repairing the seal. A short time later, the 2021 had the same problem. (I may have the years reversed...I can't remember for certain which year failed first) GM, in their corporate wisdom, had decided the new correct way to repair the problem is to just caulk it. They no longer remove and repair. Just like the thicker oil....let's delay the full failure past the warranty period and pass the burden to the buyer.
This is just one of many issues I've had with new Chevy's. Failed DEF sensor (truck out of service for 6 months as a result due to Covid supply issues), failed coolant sensor, transmission recalls and the leaking windows. In looking at the forums, these are all known failures that Chevrolet does nothing to address or warn customers about.
The transmission fix is a software upgrade that will now warn you if it is ready to fail. Then you take it back for the real fix.
Not sure if Ford does better, but my next new truck will be one.
We're all frustrated, we've…
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We're all frustrated, we've spent a lot of money on our trucks. GM does not have engines available to start changing all of them, so this will be done in intervals (like Toyota is doing). Oil geek has great videos how this change in oil will provide better protection. All engines will get updated warranty. I have changed mine to new oil, I'm not waiting. Dealerships also do not have enough capable techs to change these engines.
For me I have been buying a…
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For me I have been buying a new truck every 2 years. So there is a bigger issue, you can't trade them in to a dealer because GM won't let them sell it until the recall has been done.
I did however get a difference quote to trade mine in from a 2023 Denali Ultimate to a 2025 Denali Ultimate....
My trade in is $25k less then what historically I've been paying.
So in the bigger picture...everyone's vehicles have been devalued because who wants to buy it with the potential of catastrophic engine failure.
Failing engines in Chevy,…
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Failing engines in Chevy, Ford, Toyota. So for a full sized your only option seems to be a Ram? Other than Toyota, the "fixes" are a joke.
Also, you people spending $100k on a pick up truck need to have your heads examined.
What owners should really be…
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What owners should really be concerned about is resale value. Unless there's proof of an engine replacement no one is going to buy these POS Chevy's. Trade in values have to be dropping like a rock.
I recently, like last week,…
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I recently, like last week, got a call from the closest GM dealership about bringing my 2022 Silverado LTZ, to the dealership to be "inspected" for any issues. After an hour and half I was told that, and I quote, " As far as we can tell, there's nothing wrong with your truck, but you should be getting an official notification from GM to bring it in for the full inspection." Something about using a PicoScope to test the engine and if it turns out the lower end is the problem, we will most likely replace it. If it's the upper end we will repair it. I don't have a lot of confidence in the so called fix. And changing the viscosity of the oil sounds like a bandaid fix. So we replace the oil, and a few thousand miles down the road, the engine gives out. What then? I seriously doubt GM will replace the motor or at least repair it at no cost to the owner. I'd been an avid FoMoCo guy most of my life. Then the same trouble with both the last 2 trucks I had. That's why I switched to GM. Now I'm not so sure.
Thicker oil might actually…
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Thicker oil might actually solve the issue on engines that have not already failed. With a thicker oil, you will have more of a “cushion” that sits between the crank bearing and crank journals.
I, like many other people who modify or race their vehicles, regularly put thicker oil in them what the Oem states for this very reason.
You are not an engineer and your article is based off of social media posts from people who have zero clue about how engines and hydra-mechanical assemblies work.
I purchased a 2022 Silverado…
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I purchased a 2022 Silverado High Country with less 23000 miles on it at the time of purchase, drove it less than 400 miles before before the truck died pulling out in traffic, was able to coast into a grocery store parking lot just missed being hit in the rear of the truck. . The motor had locked up. Had the truck hauled back to the dealer I purchased it from and had to have the engine replaced. Took 4 weeks and being out over $ 4000 dollars in rental car fees that was promised to be refunded to me. It's been over a year now and still no refund. I have been a Chevrolet person my whole life , 50 plus years. This is the last GM That I will own. The people at GM do not know how to be fair and truthful.
If your buying a Chevy made…
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If your buying a Chevy made after 99 that's the problem right there 1. Chevy already owes every American a 25k vehicle from us bailing them out 2. Nothing Chevy has made since 99 is worth keeping more then the first 50k miles they just start falling apart and I mean everything your more likely to find a 95 Chevy impala still running then any other model year that's crazy to think a 30 year old impala that's been beat to hell and back still runs but a lightly used 5 year old one needs a new engine trans or is just to costly to fix
Pagination