I Took My 6.2L Chevrolet Silverado 1500 In for Recall, But the Dealer Says There’s Nothing They Can Do Yet, Even Their Own Trucks Are Stuck and Unsellable

I would like to add a comment. I was in the market for a truck not long ago. I was a silverado/sierra owner for a number of years. I have owned 3 gm crew cabs. With the uncertainty of theses engines and gm's uncertainty of how they are going to fix them I chose to move on and purchased a Ram with a 5.7l.

I own a 2020 GMC Sierra with a 6.2l in it, has 78,000 miles and bought it Sept. 24. Took it in for a routine oil change and while leaving, noticed a “ticking” sound coming from the engine when it was idling. Took it back and the dealership said it sounds like “lifters” issue. Also the cam might also be bad so they have had my truck for weeks. I asked the dealership if my truck was affected with this recall and they said “no, your engine is a solid 6.2”. How can they make that determination? Isn’t this whole generation of pickups 19-26, using the same 6.2? I think this recall should go all the way back to the 2019 models!! SMH

'22 RST 6.2L Owner. In addition to the known concerns about the recall, being told to continue driving a potential deathtrap because GM doesn't have a way to address the problem, even temporarily, is astounding.
I asked the service writer: So you're telling me I have to keep rolling the dice risking my life because there's no instruction from GM? His answer: Basically that's it until we get an update on the recall resolution

GM is a joke! They knew about this issue but kept on building and selling them. They should not be in business.

Three GM dealerships have told me they don't yet, have direction from GM. No code readout to see if my engine is defective, no oil change to GM recommended weight, no oil cap change. No nothing.
I wonder if my engine fails, will a GM dealership have GM direction to replace my engine?
One of the dealers deflected when I asked about trading my PU and told me only 39 engines have failed out of 700,000. Not to worry, please move along, nothing to see here.
MyGM says I have an unresolved recall. I've done what I can, within to current scope of the recall.

Hilarious that anyone would consider Toyota any better, with almost EVERY Tundra v6 under recall for potential bottom end bearing spin. Perhaps brand loyalists should have made the leap to Nissan Titan and helped keep it in production. Haven't heard of those destroying cranks or bearings in the 5.6, nor in their new Armada 3.5 twin turbo for that matter.

Hilarious that anyone would consider Toyota any better, with almost EVERY Tundra v6 under recall for potential bottom end bearing spin. Perhaps brand loyalists should have made the leap to Nissan Titan and helped keep it in production. Haven't heard of those destroying cranks or bearings in the 5.6, nor in their new Armada 3.5 twin turbo for that matter.

We have (2) 2021 GMC'S with this engine and have been told multi times nothing can be looked or scheduled right now on recall. We have owned Chevy's and GMC'S MOST of our life. Even several calls to GMC corporate produced no results. Just be upfront and honest. No confidence in getting this one corrected.

I have a 6.2 Tahoe and I'm disappointed and disgusted with GM. Keep getting a run around from the dealership. They say that they have not been given recall instructions from GM even though I was sent a immediate recall on MY CHEVROLET app.

My wife has a 22 ltz with the 6.2, now fortunately, we have 72k miles already on hers with no issues yet.....ive also called the dealer on this, they told me bring it in, and they'd use a borescope to inspect, if nothing is found they just recommend a heavier wieght oil. To me thats a sad bandaid, ive always been a gm guy, heck my yard has a 2012 gmc with a 6.2, a 2009 tahoe with a 5.3, a 2024 2500hd with a 6.6 and a 22 with a 6.2. But these things can make ya rethink a vehicle choice. Ive talked to my wife about switching to an f150, or even worse ive considered a ram, I seen in 26 they are gonna offer a 10 year 100k warranty!!!

I own a 2023 AT4X and already experienced (1) engine failure at 38K miles. I could not get anything from GM stating the new engine was any better and defect free. I have spent hours in the phone with GM Customer Support as they have promised me the dealers should have solutions. I finally found a dealer that had the appropriate test procedures only after 3-4 months of constant calling GM Customer Support and checking in with local dealers. I would suggest anyone looking for answers to keep calling both GM Customer Support and your local dealers on a weekly basis. I finally had an inspection completed several days prior to receiving my official recall letter via USPS. My GMC app has shown the recall for several months. This whole ordeal is a cluster. We all own vehicles that are worth much less than they should and it’s going to be proven in court at some point GM is responsible for their actions. I suggest you get on the phone and if you can have a case number defined, that may help you. The recall letter states GM is extending the power train warranty to 10 years or 150,000 miles from the date the vehicle was placed in service. There seems to be confusion at the dealership about this and I was told prior to receiving my recall letter that my power train warranty expires after 60,000 miles. I’m currently at 49,000 miles. We will see how all of this works out in the future. I wish everyone luck. Keep calling GM Customer Support.

I been following this recall issue for a while now and really do feel for these owners. This being said, none of them had to go out and buy a 75k to 90k truck let alone a 100k for a top of the line with every extra attached. Even if it was flawless with no issues this is stupid money and having a bad engine compounds matters. All the car manufacturers are having more recalls
then ever, even Toyota. It's all over the net. New cars today are garage. I have a 2007 LBZ duramax and am content as can be. I just purchased a 2003 suburban 1500 4x4 for 5k. Perfectly happy. The problem is that everyone is trying to one up the next neighbor and be cool and they go into extreme debt doing it. Here is the fact folks, life lesson. No One Cares and nether does GM. Start buying better used cars and stop trying to one up your neighbors and friends.

Why is the recall not included for Australian cars that run the 6.2ltr LS3, which is an American motor fitted to GM Holdens,again we are shafted by an American company that dosent give a toss about its products or customer care. What a joke General Motors is.!!!!

I have a 2021 yukon denali, but have not experienced the issue as of right now ,obviously that could change any day now....but only once that tje truck stopped completely out of the blue no reason and did not wanted to start again. But how good are the ones moving forward? Is that fixed on 2026 models? Would gm do something for the customer if they decide to stay with the brand? And what would that be?

Our new engine for this recall just came in and is supposed to be done in about a week. Supposedly they're checking all prior recalls, including the one that crapped out the original engine. The dealer sold this to us in this condition without any mention of the open recall. That is another matter ahead of me around their bad business practice. If GM knew and still released these trucks, they should pay through the nose. A dealer that knowingly sells vehicles with bad engines should be put out of business.

Although yhe one gentleman is correct the Ford, Toyota and Dodge (RAM) are selling Trucks, does one really want a Ford or Dodge in the driveway?

I would personally just like open communication from GM. If there isn’t a fix yet, own up to it, and then keep people informed of what is happening. Hiding and changing repair plans makes me question whether they actually care.

I had no issues having dealership scope engine and change oil to 0-40

Take out the 6.2, put in the 6.6 or 6.0 these motors are proven solid, do away with the variable valve timing V8s Love my 2015 2500HD 6.0 with 118,000 and going strong! The old 5.7 were solid motors also.

They should have started the recall with the 2017 Silverado's. The transmission is a piece of junk and they know it. You can go on any forum and read about it. Cost 6700.00 to get it replaced after the warrent was expired. Sent messages to the CEO of GM and no response. I will never buy a Chevy again.