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A Tow Truck Driver Sat on My Lucid Air's Key Fob, Now My $170K Dream Edition Needs a New Windshield

After spending $170,000 on a 2022 Lucid Air Dream Edition, I never imagined my 11,000-mile-old luxury EV would suffer such an absurd consequence. What started as a routine service visit for a malfunctioning seat turned into a nightmare.
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Author: Noah Washington
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Sometimes, life throws a wrench into your perfect automotive fantasy, except in this case, the wrench was a tow truck driver’s backside, and the damage wasn’t metaphorical. If you’ve ever dreamed of owning a six-figure electric hyper-luxobarge like the Lucid Air Dream Edition, take this as your reality check. Because no matter how sleek, silent, and software-laden your spaceship-on-wheels may be, all it takes is a rogue key fob and a gust of wind to send that dream straight into the repair bay.

$170K Tow Truck Mishap Exposes Luxury EV Vulnerabilities

Let’s set the scene: A 2022 Lucid Air Dream Edition, that $170,000 rolling monument to Silicon Valley’s boundless ambition, was already on its way to the dealership for a minor fix. The culprit? A finicky Easy Exit/Entry system, the kind of first-world problem that separates luxury EVs from Camrys. A minor inconvenience, sure, but the type of thing that can gnaw at you when you’ve invested a small mortgage in what is supposed to be the pinnacle of automotive engineering. But before the seat could be replaced, the real damage happened. As the owner recounted:

Hit the windshield... that is now being estimated for repairs. My 2022 Dream Edition was being sent to the shop to replace the driver seat. It was having problems with the Easy Exit / Entry.

Lucid Air Screenshot from Reddit

Customer service has been outstanding and keeping me updated. It only has 11k miles on it. Will it be tagged as having been in an accident for resale purposes? Love the car but it's just not the same as before 😒

Here’s where it all went sideways, literally. The tow truck driver, whose crime was nothing more than an unfortunate shift in weight, unknowingly sat on the Lucid’s key fob. That, in turn, triggered the front trunk (frunk) to pop open at the worst possible time. As the car rode atop the flatbed, the open frunk acted like an air brake, catching a gust of wind and violently slamming shut, directly into the Dream Edition’s all-glass canopy. A $170,000 flagship electric luxury sedan, felled by a seat cushion and a stiff breeze.

The Expensive Reality of Luxury EV Accidents

This is the kind of mishap that would sound like a deleted scene from The Big Lebowski, except that in real life, it’s less funny and far more expensive. The windshield, or rather the massive Glass Canopy that seamlessly flows from the windshield into the roof, was spider-webbed with cracks.

Lucid Air Rear 3 Quarter View from the side

Lucid’s service team, to their credit, handled the situation with professionalism, offering constant updates and reassurances. But here’s the problem, no matter how perfectly the repair is executed, the car is no longer pristine.

When a Perfect Repair Isn’t Enough

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Diminished value claims exist for situations exactly like this, where an owner argues that even after a perfect repair, their vehicle is now worth less than an undamaged one. In theory, you could take legal action against the tow company. 

Lucid Air Dream Edition Specs: Unmatched Power, Range, and Innovation

  • Equipped with a dual-motor, all-wheel-drive system producing up to 1,111 horsepower, the Dream Edition accelerates from 0 to 60 mph in approximately 2.5 seconds. It offers an EPA-rated range of up to 520 miles on a single charge, setting a benchmark for electric vehicles. ​
  • The cabin features premium materials and advanced technology, including a 34-inch curved Glass Cockpit 5K display. The design emphasizes comfort and space, providing ample legroom and storage, with a total luggage capacity of around 900 liters. ​
  • The Air Dream Edition supports fast charging, capable of adding 300 miles of range in just 20 minutes when connected to a 300kW DC fast charger. It also features bi-directional charging, allowing the vehicle to supply power to a home or other loads, enhancing its versatility.

But proving real financial loss on an EV is a losing battle, because electric cars depreciate faster than a brick dropped from the top of the Empire State Building. A study from iSeeCars found that luxury EVs lose nearly 50% of their value within five years, twice the rate of their gas-powered counterparts. So even without the glass canopy incident, this Lucid was already on a one-way trip to depreciation.

The Emotional Toll of a High-End EV Mishap

The financial loss is one thing, but the real damage is psychological. You can’t unsee those spider-web cracks, even after they’ve been replaced. You can’t shake the feeling that your car, once a pristine example of cutting-edge luxury, now carries a story, a stupid, frustrating, and completely avoidable story.

Two Lucid Air GTs taking a photograph

Explaining that “the tow truck guy sat on my key fob, and then the wind destroyed my windshield” is not something you want to do when selling a six-figure car to a picky secondhand buyer. Like a vintage Rolex with a polished case or a restored classic car with non-original panels, the magic is gone.

How Even Flawless Fixes Can Steal an EV’s Soul

And that’s the real takeaway here. Even when mistakes are corrected, they still leave their mark. The Lucid Air Dream Edition remains an engineering marvel, whisper-quiet, absurdly quick, and capable of 500 miles on a charge. But for this owner, the thrill has been dulled. The car isn’t just a machine; it’s an experience, an emotion, a status symbol. And when that emotional connection is fractured, whether by a software glitch, a dealership visit, or an errant gust of wind, no repair invoice can ever make it whole again.

And maybe that’s the quiet truth about modern luxury, when you invest in a vehicle like the Lucid Air Dream Edition, you’re not just purchasing a car; you’re embracing a vision. It’s a promise of refinement, precision, and effortlessness, an experience where every detail, from the sweeping glass canopy to the way the seat glides back when you exit, is designed to feel seamless. But even the most thoughtfully engineered machines are still part of the real world, where unpredictable things happen. 

A Simple Accident

A simple accident, an unintended press of a button, or a sudden gust of wind, can interrupt that experience, not because the car isn’t brilliant, but because perfection is fragile. And while the repairs may return it to showroom condition, something less tangible can be harder to restore: that sense of unbroken newness, the quiet confidence that nothing’s ever gone wrong. In the end, the car remains extraordinary, but its story now carries a footnote.

Noah Washington is an automotive journalist based in Atlanta, Georgia. He enjoys covering the latest news in the automotive industry and conducting reviews on the latest cars. He has been in the automotive industry since 15 years old and has been featured in prominent automotive news sites. You can reach him on X and LinkedIn for tips and to follow his automotive coverage.

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Comments

Al (not verified)    March 18, 2025 - 6:12PM

I cried less when my father died. If a repaired glass roof is the stuff that creates this level of what seems to be PTSD, I'm not sure how the author will manage real tragedies that us regular poors experience.


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Drew H (not verified)    March 18, 2025 - 8:36PM

How is there no safety latch? Whether you call it a hood or a trunk, it's in the front of the car and needs to have a safety latch! $170k design flaw! My attorney would be calling Lucid for sure.

Csongor (not verified)    March 18, 2025 - 9:41PM

I did body work on old cars and trucks, when I repair a rusty or damage panel that I couldn't fix, the only way to know it was done is to ask me or the owner of the car or the shop owner. I did the inside of every panel I repaired just as good as the outside you couldn't tell with a paint tool or a magnet because the repair is all metal no body filler. Can't post pictures to

William2u (not verified)    March 18, 2025 - 9:48PM

According to KBB, the car is worth approximately 75K, not 170k. A broken windshield is hardly unforseen, no matter a vehicles price tab. A simple pebble thrown up by a truck on the highway cracks windshields all the time. Most prudent folk carry glass binder on their car insurance policy to cover these mishaps. Why was the car being towed to the dealership? They owner said the glitch being fix was little more than an annoyance. Finally, the tow truck firm was liable for the damage. The bit about the car somehow losing its pristine valuation because it no longer has it original windshield seems contrived at best. Newsflash, the car has alread lost nearly 100k in value in less than three years.

Bob (not verified)    March 18, 2025 - 10:04PM

I wouldn't get too worked up about harming the long term value of the Lucid. We're not talking about a classic will a small block Chevy here. This is a limited production car with proprietary tech that will be difficult to source parts for. That's assuming that Lucid stays in business for the next ten years. You can fabricate what ever you may need for a Nash Rambler, but can you fabricate some obscure sensor to make your twenty year old rolling computer work?

Contessa (not verified)    March 18, 2025 - 11:26PM

I would take that car in a heartbeat. Far better than Tesla. Unfortunately it is costly, not well known and stock price is low. But the car is awesome.

Dike (not verified)    March 18, 2025 - 11:43PM

Spending $170,000 on a car with a company that could go bankrupt and do a Fisker has to be one of the dumbest financial decisions I think I've ever seen. The fact that this guy was smart enough to be able to have that kind of money is insane, unless he inherited it. Not to mention how much they depreciate. This is Jim Carrey Jeff Bridges dumb

Edward (not verified)    March 19, 2025 - 11:23AM

Rich people problems. I get it. The lucid is a fine piece of modern electric engineering that only costs your soul. But just think, all our possessions will be in a dump in one hundred years or so and nobody will remember or care .

Perry E (not verified)    March 19, 2025 - 12:02PM

You are the one who is foolish enough to buy this automobile. Next time, buy a Toyota. You will not look so stu pid.

Bernie Maxwell (not verified)    March 19, 2025 - 2:46PM

Any chance you could include a seemingly pertinent but of information: the cost of replacing the windshield on that model?

C (not verified)    March 20, 2025 - 12:34PM

So tired of the rich treating cars like investments ... A Camry may be a solid investment but forget your resale value and writing pieces like this to harm a company brand.

If you spend over $100k on a car it's likely going to tank in resale value. My boss at a German car company back in '02 called it the auto trader platinum visa test.

Ooooh 9yo V12 German car for $5k. New owner takes to shop and see what work it needs. Shop owner hands back a bill for 1-3x cost of the used car. Real German car owner flips out platinum visa... Someone who shouldn't have bought it passes out.

Now people buying new cars over $100k seem just as delusional as the poor renter trying to look cool with a 9yo German luxury saloon. 😭🤦‍♀️

Who cares if it's "not the same" that's what happens the first moment you drive a car off the lot. Grow up and stop trash talking electrics.

Be a better online magazine and write proper reviews instead. Stupid click bait.

Greg Warkentin (not verified)    March 20, 2025 - 3:21PM

No safety or secondary latch on the frunk? What if someone accidentally pressed that button at highway speed ? Same thing I'm guessing. Hoods have been opening that way for nearly a century and now you remove the safety Latch? Bad engineering, probably dozens of useless gimmicks in the cockpit though

DramaLlama (not verified)    March 22, 2025 - 12:21PM

Wow, thoughts and prayers. A car feature that you knew before buying could potentially be vulnerable turned out to be vulnerable. Im so sorry that happened to you.

This half-assed, out of touch blogging taken as auto journalism is why EV ownership continues to be laughed at.