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Effective vibration fix reported by happy 2015 Honda CR-V owners

Last month Honda generated a 19 page dealership service bulletin for Honda’s problematic 2015 CR-V.

The short story: I’m happy to report that we’re receiving positive feedback from Torque news readers through our Honda CR-V Forum as to the vibration fix. Great news, after 6 months of fielding mostly righteous complaints. Based on reader comment it appears that Honda has come up with an effective vibration fix for 2015 CR-V.

A bit of history

Earlier in 2015 Torque News and others shared Honda’s straightforward response to 2015 Honda CR-V vibrations in video format. In the video Honda touched on the variables of the cause and effect of the vibration, and that American Honda had launched an earnest study as to mediating the vibration. They acknowledged the problem without debate and would remedy it!

Not good enough! Although 2015 Honda CR-V SUV remained the #1 selling SUV in North America, a handful of owners were pissed, a lawsuit was filed, and as is often said “ the rest is history.”

Personal experience

I experienced the significantly refreshed EarthDreams ™powered, CVT shifted 2015 CR-V in Huntington Beach , California. I, like the majority of journalists attending the reveal gave 2015 CR-V high marks for greater power, much improved handling, a noted uptick in refinement, exterior good looks and expanded tech-driven personal connectivity. No excuses, I simply didn’t notice an unusually aggravating vibration.

2014 CR-V not my favorite ride

Prior to the Huntington Beach reveal, I wasn’t a big CR-V fan. After driving a 2014 CR-V in the Santa Cruz Mountains, I held a handful of reservations as to Honda’s best selling SUV. I found CR-V to be a bit cramped, marginally underpowered, driver-seat-uncomfortable, and a mild side roll while cornering.

Granted, I’d spent a week driving 2015 Acura MDX the week prior. Not a fair comparison. With that said, I walked away from the 2015 CR-V reveal duly impressed and was initially surprised by reports of excessive vibration.

Hey, what’s acceptable to one driver may not pass the muster with another. In speaking with Honda’s Chris Martin, that was the problem at hand as to finding a CR-V vibration remedy that would put all affected owner’s concerns at rest. It wasn’t going to happen easily, nor quickly.

Honda drafts a 19 page service directive for CR-V vibration variables

Harmonic frame transferred vibrations, engine mounts, CVT shift mapping, Hatch related vibration, this is the sort list of possible vibration causes in your 2015 CR-V SUV. While the dully noted vibration has not resulted in a formal safety-related product recall, Honda recommends that any CR-V owner experiencing an unusual or excessive vibration, to contact their dealer or Honda certified repair shop immediately.

Comments

Cat Werner (not verified)    December 31, 2016 - 2:51AM

I wish I would have checked your page sooner! I have complained about a vibration from day one on my brand new 2015 CRV Touring!! Honda went so far as to tell me it was just cheap tires and to drive it until I couldn't take the vibration anymore! I complained again last week and they told me to contact Dunlop, the maker of the tires. Dunlop/Goodyear, IMMEDIATELY issued me a claim number and offered me $109 credit per tire, which we accepted thinking the tires were EGD issue. Manager at Goodyear drove the car before and after and noticed the vibration at both check rides. We ended up paying $252 for new tires and the issue was still there and all the while Honda knew there was an issue. I phoned Honda to let them know of the new tire dilemma and he asked me what they recommend the last time I brought it in and I told him "YOU TOLD ME TO REPLACE ALL FOUR TIRES!!" Still, Honda admitted no knowledge of any known issues with my CRV. I'm taking it to the dealership tomorrow with this article in hand and although I would like to expect a timely fix, I doubt I'll get one at all! I'll keep you all informed of my developments!

jzizzles (not verified)    December 31, 2016 - 4:10PM

Got this Fixed and wow what a difference. Feels like a brand new car now. If I remember correctly, the vibration was cause by a broken mount.

Mike (not verified)    December 31, 2016 - 6:01PM

For those still pursuing a resolution to the vibration problem feel free to use my Honda Tech Line reference #3918147 to help you. I have the documentation from the dealership stating the Tech Line is calling the vibration a NORMAL CHARACTERISTIC OF THIS VEHICLE. Ironically I was contacted by the dealership days later to ask if I was satisfied with their service. The young lady was unprepared for my response. My point was to get my dissatisfaction documented. I also inquired whether the sales department was disclosing this "characteristic" of the 2016 CRVs prior to selling them to unsuspecting customers as I believe they are legally bound to do. That woke her up. They are vulnerable to lawsuits if they continue to NOT disclose it. More to follow....

Bob honoshofsky (not verified)    March 2, 2017 - 8:40PM

2015 crv .had vibration fixed at dealer everything was fine. Then 6 month later dealer installed update & vibration started again dealer said nothing they could do about it& could not find any thing wrong. Jack maita Honda will never sell me again! Or Honda

Dona Swanson (not verified)    March 5, 2017 - 12:39PM

My 2005 CRV didn't start vibrating until last summer, 2016! Had very expensive "fixes" and vibrations are even worse now. I wanted to keep my CRV forever, but feel unsafe inside my shaking vehicle. It's time to look for a different brand! Shame on Honda!

Howard Cummings (not verified)    May 5, 2017 - 12:08AM

We just bought a used 2015 CRV. No idea it vibrated so bad at idle and in gear while stopped. Lesson learned to thoroughly research any car you plan to buy new or used. Luckily the car was still under warranty so I had Mode 1 fix done and 80-90% of vibration gone. Can live with it now.

Lauro Bolado (not verified)    August 30, 2017 - 6:33PM

I just started feeling this vibration in between 25,000 and 35,000 miles on my Honda CR-V 2013 AWD and is extremely annoying. I took it to a dealer and told me it would be something in the range of $1,200 USD to replace the driveshaft since the car is already above the 60,000 powertrain warranty. They also mentioned this is a very common problem being experienced by a good number of CR-V 2012-2015 AWD models and poses no threat to safety but still is uncomfortable; they mentioned I can either wait for Honda to issue a recall or just pay the $1,200 USD to get it replaced immediately.

I have been a Honda driver for a while and do love their cars, but come on. If a lot of drivers have reported this, they need to do a recall independently on whether it poses a security risk or not. Sooner than later someone is going to get killed on an accident, especially if the vibration happens on areas where it snows heavily during the winter due to being slippery roads - which they also mentioned at the end, the vibration could in fact affect the AWD system - then it will become a security hazard.

Andy Mitchell (not verified)    September 12, 2017 - 4:54PM

I have a 2011 CR-V Honda Certified. Bought with 28,000 miles on it.Have complained to the dealer since first oil change about the front end vibration @ roughly 28 to 32 mph and again between 38 & 44 mph. They keep saying they don't feel anything when they test drive it (for 5 min) passengers riding with me can feel it. Of course we just past the 75,000 mile certified warranty. I have it documented, but am getting sick and tired of taking days off work and driving 80 miles round trip for action oin their part. I do not think I will buy another, or recommend Honda to anyone

Madansinh Vaghela (not verified)    September 21, 2017 - 10:18AM

I have CRV 2015 and noticed the vibration issue one year back. However, dealer would not agree. Now the problem is worse and the dealer agreed after I showed them the issue while I was driving the car. Today the car is at the dealer and waiting for them to fix it. It seems Honda is not honest about this issue

Lauro Bolado (not verified)    September 21, 2017 - 11:07AM

In reply to by Madansinh Vaghela (not verified)

Correct - most likely your CRV is still within the 60k miles warranty so they should fix it, but in other people cases, we're outside of warranty, but the problem is that at least the person i spoke to (within a honda dealer) was pretty aware of the problem - didn't even had to look at the car, and told me all symptoms even explained the difference to a known shaking issue which Honda did acknowledge at higher speeds and extended warranty for this one, but not for this one at lower speed. That person from the honda dealer was the one who told me a lot of people have reached out to them exactly by the same issue, so they're pretty aware of it and the fact that her recommendation was: I would wait until Honda acknowledges it because it's common, and if you go through your own way would cost approximately $1,200 USD - outside of the 60k warranty was out of this world -

How can the dealers know it, but Honda USA can't acknowledge it? It's absurd.

John (not verified)    November 15, 2017 - 1:54PM

I have experienced a wee bit of a vibration. Nothing too alarming. I'm going with the transmission engine combo, rather than engine mounts. I have noticed the engine takes its sweet time getting up to temperature when the outside temp drops below freezing, so I wonder if that's a contribiting factor?

Winston Wilson (not verified)    November 23, 2017 - 11:50AM

Purchased a new Civic in 2001 and the engine and transmission were as smooth as what is expected from a new car.
Purchased a used CRV from a Honda Dealer and guess I did not drive the car far enough to expose the rough idle. Now as the owner I am experiencing the really rough idle at 600 RPM. SHAME on Honda for releasing a new design without adequate preproduction testing and verification or simply ignoring the problem. As others have stated, at 750 RPM the rough idle is nearly gone. Since its out of warranty I will see if I can adjust the idle up at normal engine temperature. So, if Honda could put out a wonderful Civic years ago and then put out this piece of crap shame on them. This IS my last Honda. My previous Ridgeline was a dream. So what happened Honda? Are your "in country" cars in Japan like these here in USA? I doubt it. Now be a good manufacturer and fix your embarrassments or get out of the business.
Winston Wilson

Mike (not verified)    November 29, 2017 - 5:12PM

Have 2004 crv same vibrations. I have a lot of experience with cars and also honda cars. They cut corners big time. They make everything barely strong enough for purposes, then with age as things have a reduced effectiveness they get bad. Some things are now bad out of factory such as the years 2015, etc... crv. I had to have my ENTIRE drive train replaced due to the vibrating wore on system and parts. I have tried engine mounts, axles, drive trains, etc... No fix. Have now decided to look into with my own abilities and knowledge. I have noticed a bit of difference in temperatures and the way it effects the vibrations.
By the way. The engine mounts, drive train, tranny parts, torque converter, axles, etc... will all get affected over time from the vibration and that is why when some parts are replaced, it feels a bit better than gets worse again over time due to main issue still there that then re-injures the replaced parts.
O.K.. Here is what I believe is the main issue that in turn effects all parts. After getting this fixed, other combinations of effected warn parts may require replacing to get them back to good condition to complete repairs.
The main problem and cause as I see it. The temperature and first start warm up or winter summer differences should be a HUGE hint. It is in the mix and combustion, timing,, PCM combined operations. As it is a bit less vibrational at cold start until warm, This is when the O2 and the system playes more with timing and fuel mix. Plus the VVT timing system on the camshaft is all involved in the problem.
First see if there is a way to have a person that has a computer that can REPROGRAM the PCM ratios and vvt cam timing, O2 operations into PCM and make it permanent so when a battery is dead, or disconnected it will still keep fixed operational programming mix for vehicle. The person doing reprogramming can tell how it is going as the engine will get smoother with less vibration. When the best situation is reached, then burn it in.
For those without that ability to get to right people or access to equipment. Try changing )2's, VVT selinoid and maybe gas octain to 89 instead of 87. The change in programming will effect the gas mileage slightly as the mix will most likely use a hair more gas when operating. But it is worth the fix and difference in gas if it fixes vibration issues. Sorry that it will take some effort to see how the fix works for you, but hopefully it will all go well. One small less expensive fix at a time may help. hat way maybe it can be resolved with say the VVT camshaft solenoid as this effects the mix timing BIG time. VVT solenoid is easy to replace by yourself and can get on line cheap. This is good start.

Victoria (not verified)    January 11, 2018 - 2:36PM

My 2012 Honda CR-V shakes, vibrates or wobbles when accelerating in low gears. It stops when easing up on the gas pedal. It typically occurs when the vehicle shifts (automatic transmission) between the 1st and 2nd gears. The whole car shakes. The only way to stop it is by removing foot from gas pedal or accelerating car quickly to higher speed. The issue affects the ability to safely accelerate to proper speed. Begins when accelerating from a stopped position all the way up until car reaches about 40-45 miles per hour. Occurs on all types of road conditions but is very pronounced when driving on a flat surface.

I have taken my vehicle to be serviced at the Honda dealership and I was told it was resolved. It hasn't been resolved and I have been traveling so I haven't had the chance to take it back. I am up to date with all my oil changes, maintenance, and new tires.

I see that I am not the only one with this issue with my 2012 Honda CRV as others with the same vehicle are complaining online. This should be part of a recall service. I am going to report it to the News to see if they will investigate it.

Steve Gorman (not verified)    January 24, 2018 - 12:35PM

Does anyone know if Honda will apply this fix for second owners of the car, if the car is still under the basic warrantee period? Thanks,

Jeff Hemerly (not verified)    February 9, 2018 - 10:29AM

There is a difference in a vibration that occurs at idle vs a vibration that happens when driving. We have a 04 CRV with 171,000mi . About 2 yrs ago we developed vibration while driving. Mechanic said it needed an alignment. No change. Then said to rebalance tires, no change. Then we replaced the tires. No change. Took it to a shop that specializes in Alignments. Then owner, a man with experience, test drove it then called me and said he could not gaurantee the fix but said the universal was worn hard and needed replacing anyway and were no longer made to be rebuilt. He replaced it with a remanufactured drive shaft. Now it drives like new again. Would love a used 2014 CRV but the thought scares me with all this vibration stuff. HONDA why cant you step up and fix your product correctly.

Krista Lane (not verified)    February 20, 2018 - 1:30PM

I have a 2015 Cr-V purchased in 2016. It is 2018 I have noticed the vibrations shaking 3-4 times. I just took it to Norms Reeves West Covina, CA last week. They said they could not duplicate the issue and told me to come back when it happens again. Very disappointed at this point I am probably going to get rid of it. Goodbye Honda, which is too bad since my previous car was a Honda.

Gary (not verified)    March 10, 2018 - 11:40AM

I am the second owner of Honda 2016. The original owner purchased it in Jan 2016. The mode 1 vibrations are definitely present. Note this was the time when Honda had still not come out with TSB 15-086 fix for vibrating 2015s and hence it is highly probable that the same flaw is present in this 2016 vehicle.

The issue is that mode 1 vibrations are reproduced only when the engine warms up and reaches the normal operating temperature. This warming up takes around 5-6 miles of driving. Unfortunately, as one would typically drive, I drove 3-4 miles during the test drive to get the feel of the vehicle, so the issue was not detected. Now I am highly suspecting that the seller just wanted to dump the vehicle on me since such vibrations CANNOT be ignored.

I called up American Honda and they said there was no TSB or recall on this vehicle. The car is with the dealer as we speak. The service manager acknowledged the "rough idle" issue. They are going to run some tests with Honda Tech on the phone. Will keep posted on what the outcome.

Mike (not verified)    March 11, 2018 - 10:13PM

In reply to by Gary (not verified)

I commented earlier on my new 2016 CRV and how disappointed I was then, and still am with Honda having no resolution to this issue. I recently took it in for my state inspection and they "American Honda" are calling the rough idle issue a "characteristic of the vehicle". No fix, I am reminded every stop light of the problem. I guarantee your seller knew about it and wanted to dump the car. Unfortunate. We both have been sold a lemon.

Gary (not verified)    March 13, 2018 - 5:07PM

In reply to by Mike (not verified)

Thanks Mike. The dealer got on line with Honda Tech and as you mentioned they are calling such vibrations "normal" and "nothing wrong with the vehicle". I vented out a piece of my mind onto the service advisor at the dealership, but realized that I was barking at the wrong tree. Folks at dealership were actually nice stating that they did acknowledge the issue but cannot do a thing without Honda putting out a TSB or a recall on the thing.

Actually, if you see under the hood when the vibrations occur, it shakes the other parts connected to the engine pretty significantly. I am just worried that the the connectivity of these parts as well as the engine and mounts' lives might be cut short due to these vibrations.

Really a shame on Honda on putting such a vehicle on the road and leaving their loyal users in a lurch.

If there is a class action lawsuit on-going for 2016 CRV vibration issue, I would definitely like to join it.

Andrew (not verified)    March 11, 2018 - 9:00PM

My mom's 2015 CRV had the vibration issue during idle.

Happy to say Honda of Westminster fixed it via the TSB that was issued by Honda.

The cause was a bad transmission or motor mount.

Gary (not verified)    March 14, 2018 - 12:55PM

Can we take a poll on whether your CRV-2016 "vibrating in idle" vehicle is made in Mexico or Canada? If your VIN number start with a 2, it is Canadian made whereas 3 is Mexico made.

I ask this because I ran into a friend who claims that his 2016 CRV is not as bothersome during the idle. First, he purchased his vehicle in Nov 2016 vs. mine was purchased in Jan 2016. Second, his is Canadian made whereas my sh!t is made in Mexico.

So, I am trying to figure out if the issue is common to Mexican made vehicles. We may be onto something if we can spot a trend here. For example, it is possible that all Mexican made vehicles might have a bad transmission mounts causing these vibrations.

May be all of us facing the idle vibration issues can reply to this thread.

Mike (not verified)    March 17, 2018 - 1:17AM

In reply to by Gary (not verified)

Interesting theory. Mine starts with a 2. Once again, my vibration starts when the RPM is the lowest at idle. Around 600. If the RPM goes up for any reason, (i.e. Take foot off the brake, put in Neutral, some accessories like the AC or Heater raise it temporarily when it comes on) the rough idle smooths out. While I'm here, I'll also mention this as well which added to my disappointment. My gas mileage decreased when I took it in for the transmission recall. I swear I was getting 33 mpg highway when the ecosystem was turned on. After the they did the recall work, never gets above 27. I took it back and complained. They said "nothing's wrong and it all checks in specs...have a nice day," Not sure if Canadian made or Mexican made will be a data point of relevance, but Honda CRV quality and customer satisfaction has sure hit a low point.

Gary (not verified)    March 20, 2018 - 12:26AM

In reply to by Mike (not verified)

Yes, ditto with the 600 rpm vibrations. It is so predictable and reproducible with many of these vehicles. Honda intentionally doesn't want to acknowledge the issue. I have seen so many users including myself state that dealers did acknowledge the rough idle but couldn't help us due to no TSB or recall from Honda.

Maybe we can campaign to have Honda raise the idle speed. I am ready to sign a waiver on mpg decrease due to higher idle, in case Honda is interested.