Some vehicle ownership stories start out like a winning streak, building excitement with each purchase only for one unexpected breakdown to shatter that momentum and leave you questioning your choice. When you buy brand-new trucks back-to-back, you hope each one gets better. But for Vince Shinaver, that hasn’t quite been the case with his Chevy’s, and his latest experience might have him rethinking whether GM’s diesel half-tons are worth the risk. I came across his post in the “2019 - 2025 Chevy Silverado & GMC Sierra Owners” Facebook group, and here’s what he had to say:
"I'm now 2-1 with brand new GM vehicles. Bought a new 2023 ZL1 and had nothing but issue after issue with it. Purchased a 2024 Colorado ZR2 in November of last year, put 16,000mi on in 6 months and the truck was flawless. Traded both for my '25 1500 3.0 ZR2 back at the end of May (not even 3 months ago), and now at 9200mi, I got my first check engine light for the infamous DEF system. 98mi until 65mph top speed. Apparently this truck can't handle towing a 2500lb trailer over the weekend (that's the only new thing I've done with it recently). I'm beyond disappointed. I've always had at least 2 vehicles but went down to just this one when I traded my last two for it. I'm now regretting that as I have no other transportation and I work such long hours that it's almost impossible to get to the dealer during the week. And of course this would happen on a Monday morning. Again, I'm really not impressed with it now. This was the one issue that made me consider getting another gas, but I'm a stickler for fuel economy, and I figured I'd give a new diesel a shot. This will be the last time. Just a month ago we were in the north of Michigan, and I was taking this thing on trails hours from any dealer/large town. What if this had happened there? I can't trust that. I've always wanted to get back into an HD, so maybe a 2500 ZR2 6.6 gas is in my future. Or I'll jump back to the Colorado and save some money. I was really hoping my experience would be better with this truck."
Vince’s frustration is easy to understand. The 2025 Chevrolet Silverado 1500 ZR2 with the 3.0L Duramax diesel is marketed as a capable off-road truck that can tow and travel long distances confidently. Yet, a DEF system fault on a diesel truck is one of those issues that not only brings up repair concerns but also limits how the truck can be used in the meantime.
For those that might not be familiar, DEF (diesel exhaust fluid) systems are critical for emissions compliance in modern diesels. When a fault is detected, it’s not just a warning light; the system is designed to limit performance until it’s addressed. That’s why owners sometimes call it the “Achilles heel” of diesel ownership, especially when traveling far from a dealership.
Comparing Vince’s Past and Present
Vince’s truck history over the past two years is a sharp contrast. He went from a 2023 Silverado 1500 Z71 that was riddled with issues to a 2024 Chevrolet Colorado ZR2 that performed flawlessly for 16,000 miles. Finally, he traded both in for a 2025 Silverado diesel that’s already sidelined his confidence at just over 9,000 miles. It’s the kind of sequence that makes you wonder whether the bigger truck is actually the safer bet.
We’ve covered stories before where GM’s fixes for critical issues didn’t exactly inspire confidence, such as when owners took their Chevy Silverado ZR2 in for the engine recall and were given nothing more than thicker oil that GM claimed would fix the problem. This context is important as it shows how the newer and more expensive trims are at the heart of frustrating failures and questionable solutions.
Community Weighs In
Not surprisingly, Vince’s post drew a lot of feedback. Some focused on engine choice while others on buying habits.
Josh Wagner chimed in first: “It sure ain’t as reliable as the ‘ole 6.2 diesel that’s for sure. I would have kept the Colorado, the 2.7’s seem to be the most reliable engine GM has in the trucks right now and they just made the warranty on those go up to 100k.”
Josh’s point hits on something worth noting: GM recently extended the warranty on the 2.7L turbo four-cylinder because of its track record. For a buyer focused on long-term truck reliability without sacrificing capability, it’s an interesting alternative for sure.
Ryan Breault had a more critical take: “You're worried about MPG and you bought 3 vehicles in 2 years. Your math ain’t mathing. You probably spent more money on dealer fees, registration, and taxes than any savings you could’ve had getting a diesel over the V8. Now you want a 2500, that’s even worse MPG.”
I get what Ryan's trying to say. He touches on a reality check for anyone chasing better fuel economy in a full-size truck. Real savings can easily be offset by the costs of swapping vehicles so often.
William Henry brought a different perspective: “I joined this group because I thought about trading in one of my 2005 trucks for a newer one, but why? My 2005 GMC 5.3 has 122K miles and is very dependable and gets 17-19 mpg. And my 2005 Duramax with 88K miles gets 20 mpg and 13.5 mpg towing a 6,500 lb trailer over 8,500 ft mountain passes and no DEF. I am not impressed with any new vehicles as they all seem to have problems now, including Toyota.”
William's opinion is what many are thinking. Sticking with the old generation seems like the safer bet nowadays. And as for Toyota, he's not wrong either. I love how he mentioned it at the end as the supposed example of the brand that doesn't usually let you down. But from what he's been seeing, and from what I've been reporting, many Toyota Tundra's are also suffering from serious failures even outside of recalls. The takeaway is that newer doesn’t always mean more dependable.
John Stewart summed it up simply: “I’ll never understand people who continuously have issues with a particular brand and keep going back thinking it’s going to be different.”
A solid point, and another one I've explored before when an owner had their 2024 GMC Sierra 2500 HD Denali lemon-lawed at just 8,000 miles due to transmission issues yet still stayed with the brand. Whether it's the comfort or features that keep coming buyers back, it's safe to say some of us would look twice before staying.
The Bigger Picture on GM's Quality
So in the end, this raises the broader question of whether GM is doing enough to maintain customer trust. Long-time owners have voiced concerns in the past that if GM wants Americans to keep buying American-made trucks, they need to prove reliability through consistent performance and not just marketing claims. Some owners with decades of GM truck experience have shared this exact sentiment.
Vince’s story shows how brand loyalty can sometimes work against us. It’s tempting to believe the next truck from the same automaker will solve the problems of the last, yet in today’s market, even flagship trims are falling short. His experience is another signal that GM’s once rock-solid reputation for durability is slipping. With each disappointing ownership story further chipping away at the brand’s credibility and raising doubts, it makes a lot of us wonder what GM will do to fix what is cracking.
Key Takeaways
- A DEF system fault can quickly limit your truck’s usability and isn’t always a quick fix.
- Switching vehicles frequently can erase fuel economy savings through transaction costs.
- Older trucks without DEF systems can sometimes be more dependable for certain owners.
- Brand loyalty should be balanced with performance track record when making purchase decisions.
- Ownership requires considering dealership accessibility if you travel or live in remote areas.
Your Thoughts Matter
Is GM under scrutiny from owners for the right reasons? What do you think GM can do to get the quality that a lot of us remember back?
I'd love to hear from you in our comments below, especially if you’ve faced similar problems with your truck.
It's the real-world stories that help paint the most accurate picture of what owners are truly experiencing.
Aram Krajekian is a young automotive journalist bringing a fresh perspective to his coverage of the evolving automotive landscape. Follow Aram on X and LinkedIn for daily news coverage about cars.
Image Sources: Chevrolet’s gallery.
Comments
88k miles on my 2020 Sierra…
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88k miles on my 2020 Sierra 1500 diesel now. I got the same DEF system warning when my truck was fairly new. It resolved itself when at the dealer, and never came back. It's more a product of the crystals forming in the DEF you put into it than a manufacturer issue from what I've learned. Averaging 25 mpg to date (some of that pulling a camper, much of it mountain driving).
2021 3.0 Chevy Duramax 4…
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In reply to 88k miles on my 2020 Sierra… by Jay Ayche (not verified)
2021 3.0 Chevy Duramax 4 times since 57000 -81000 p2c7a code dealership changed NOx sensors first time them Everytime after it was supposed software update this last time it came on same code and thestarter dragged upon next startup light went off. Smh
GM just sucks now.
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GM just sucks now.
I was a pure GM guy for >…
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In reply to GM just sucks now. by Heywood Jablomi (not verified)
I was a pure GM guy for > 30 years. Started with my first GM, and Chevy Chevette, then a couple of Fiero's, Camaros, Tahoes, GMC Denali, and Silverados. Right up until my 2014 Tahoe LTZ had a couple of push rods drop and some non stop ABS related failure. Traded it for a 2019 Silverado RST upfit with a Blackwidow package. Absolutely loved this truck....right up until the transmission started to severely vibrate and hesitate...the dreaded 8L90 GM transmission. Only had 58K miles. Had the transmission serviced to the GM service bulletin fir the 8L90. Ran well for another 4.5K mokes and again severe transmission vibration and hesitation. Git rid if the Silverado and I am DONE with GM. Never again will I EVER own a GM. I ended up getting a brand new Ram 1500 with a Tec Star upfit. Talk about a quantum change....Ram vs Silverado or Sierra.....Hands down Ram is the winner with newer and better technology, GM feels like a Flintstones truck vs Ram. Ram has a far better and more refined interior, panoramic moon roof vs GMs tiny sun roof. Hearty and beefy 5.7L Hemi screams. OH, and the 8 speed ZF transmission in Ram is the same 8 speed transmission used by BMW. This once lifelong GM guy is GM no longer, I'm now a Ram Truck guy for LIFE.
My 2025 Silverado Z71 only…
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My 2025 Silverado Z71 only has 3500 miles but all is perfect so far as was my 2020 Z71 with same drivetrain. I owned a trucking company and have owned 32 new light and medium duty trucks mostly GMs since 1986. Have had a few hiccups along the way but nothing major yet. My 2015 HD 6.6 had a def issue but almost every brand even over the road and farm equip. has def problems. I'll stick with my 3.0 Chevy for now.
I have a daily work truck…
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I have a daily work truck..03 Sonoma, 5 spd clutcher. I just laugh and laugh at ppl that Must Have a new truck to go 4 wheeling with an then complain about mileage. This old truck gets up, goes to work every morning...never misses work, btw and gets good mileage. Sounds like the perfect employee I used to want to hire. If you want to beat on your new truck by 4 wheeling and towing heavy trailers at freeway speeds, you have to be dumber than rocks..or..you fell for all the sales hype..which is ALL lies..then get on this forum and tell us how stupid you are, then you really, really should pay dearly for being that stupid!
I'll stick with my 03…
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I'll stick with my 03. Silveral has a 185000 I've never had an issue with it. Still runs like it was brand new. The only problem is, it's getting rusty living here in a rust belt.
I'll stick with my 03…
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I'll stick with my 03. Silveral has a 185,000 miles on it. I've never had an issue with it. Still runs like it was brand new. The only problem is, it's getting rusty living here in a rust belt.
Bought new gmc slt 2023…
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Bought new gmc slt 2023. Transmission started shuddering. Took to dealer and they said it was the valve body. They kept my truck in the shop for 100 days waiting. Got truck back and the same thing happened. Took it back and they kept it for one week. Got it out and same thing. Dealer called gm. Gm had them replace about all the parts in the transmission. Got it back and trans was leaking fluid. Called lemon 🍋 lawyer and got the ball rolling on lemon law. Took truck back for fourth time and they finally got it fixed. Lemon lawyer got good settlement but took 7 months to work it all out. I feel sorry for anyone going through this nonsense. Truck is doing fine now but boy this has been something else.
The first thing GM needs to…
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The first thing GM needs to do, is get rid of that no good bitch heading the company downwards. She is to blame for all this mess, she is disgusting. She supports the Gay agenda, probably where all the problems are coming from, offend God and see how well your life does Not go. This is exactly where we are at with her.Get rid of her ideology and that will be a good start. Boycott GM till they do, Do not buy New until this is corrected.
So you feel that the…
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In reply to The first thing GM needs to… by Doug Miller (not verified)
So you feel that the problems that GM is having with their trucks and some SUV's is caused by the CEO's support of the Gay agenda? This has to be the dumbest comment I've read yet. What a racist. Guy's, if GM would get rid of the woman CEO and hire a man who supports a straight agenda, poof, no more engine, transmission or electrical problems with your vehicle's
Your words hit home. I’ve…
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Your words hit home. I’ve been a Chevrolet truck owner since 1984. My first truck was a ‘72 Chevrolet K20 and man do I regret ever selling it. After new Chevy trucks about every 6-8 years, my GM days are over. The final nail in the proverbial GM coffin is this ‘23 Trail Boss 1500 with the baby Max diesel. First check engine came in at 8k miles. It went to the dealer and sat for 2 months waiting on the coolant control valve to come in. While pulling small trailers from time it would go into reduced power. I took it in multiple times only to find they couldn’t duplicate the issue. Finally, by the time I could get it to the dealership while it was still in “limp mode”, the dealer stated it was an EGR valve that isn’t covered under warranty as I’m at 38,000 miles now. They want $1,400 to replace one EGR valve. There has been a constant resonating vibration coming from what sounds like behind the glove box and 3 different dealerships cannot find out what’s wrong. Now my turn signals in the front are randomly quitting and my “infotainment” systems is glitching out. I have decided to buy a Ford or a Ram after 40+ years of both my wife and I driving GM products. Truly a sad state of affairs.
I to am an Silverado owner…
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I to am an Silverado owner with constant issues and am told they can't fix or won't fix because of doubt on there end no knowing if problem will be resolved also issues with body which rocky ridge trucks installed clearly a design flaw asst.and main manager agree piece broke off 3 times gm doesn't care about customer they will not work with me on my 5th gm vehicle all had mysterious issues leaving me stranded 4 times on the road unreliable not customer friendly..anyone else with wheel flare issues from Rocky ridge parts put on Silverado give me a shout there's strength in numbers,later gm