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Tesla Cybertruck A/C Stops Working in the Middle of Canadian Cold – To Stop Himself From Freezing, The Cybertruck Owner Had to Drive on the Highway With Insulated Coat On

A Cybertruck owner details his harrowing journey from Montreal to Toronto when his truck’s A/C suddenly stopped working. The owner says he wasn’t able to defrost or defog his Cybertruck and had to put on a down jacket to prevent himself from freezing.
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Author: Tinsae Aregay

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Chuanrui Wu is a brand new Cybertruck owner from Ontario, Canada, and says his life was at risk when his truck’s A/C stopped working in the middle of the cold while he was driving on the highway.

Chuanrui was returning from a trip from Montreal back to Toronto when his Cybertruck heater failed. In this icy environment, the Cybertruck owner says he was forced to wear insulated clothes to keep himself from freezing.

Not only that but without the A/C working, Chuanrui was unable to defrost or defog his windshield, making his trip that much more perilous.

Chuanrui shared his predicament on the Cybertruck Canada Facebook group, and the story was later reposted on Reddit.

Here is what he wrote…

“I recently drove my Cybertruck from Toronto to Montreal for a skiing trip. During the initial leg of the trip, everything worked perfectly, and using FSD (Full Self-Driving) made the journey very convenient. However, after a few days, the heater in my Cybertruck started malfunctioning—it worked sometimes and then stopped completely. This caused serious issues as I could no longer defog or defrost the windows.

On the way back to Toronto, the heater wasn’t working at all, and I had to wear a down jacket inside the truck just to stay warm. The windows were fogged up the entire time, and I couldn’t find any effective solution. Driving on the highway in such conditions felt extremely unsafe.”

It’s bad enough when the A/C stops working on a hot day; however, not working while driving on the highway in the middle of snow is not only inconvenient but downright dangerous.

I wonder, if Chuanruai’s trip had ended in a crash, would Tesla have taken responsibility for the accident?

Continuing his post, Chanraui says he was only able to keep driving with the aid of Tesla’s FSD software. According to the Toronto resident, this has increased his confidence in the software, but he says he feels let down by the Cybertruck’s performance in the cold.

 Here is what he wrote…

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“Without FSD, this would have been even more dangerous. While I think FSD performs well in icy and snowy conditions, the Cybertruck itself does not. This experience has left me very frustrated and concerned about the Cybertruck’s reliability in winter conditions.”

Finally, Chuanrui concludes his post by sharing several pictures of his Cybertruck’s center touchscreen, showing the error message he received and that the A/C function was unavailable.

Listening to Chuanrui’s story, the situation looks bad for Tesla; however, fellow Cybertruck owners believe that Chuanrui should have expected this would happen in a first-generation vehicle and that he shouldn’t complain.

For example, Dan GL writes, “It is to be expected for the 1st generation to have some issues. They will fix it for you.”

Sass Peress adds, “You bought a first-year vehicle. Let that be your worst issue. Get it fixed at the showroom.”

Bob Newby agrees, "Don’t buy Gen 1 of any new product. Thankfully, the early adopters will show what needs to be improved.”

Thomas Hekl writes, “Well if you have to be the first macho guy in Canada to buy a brand new Cybertruck, you are buying it with a developer package. You didn’t know that?”

Overall, the sentiment amongst Cybertruck owners and Tesla fans is that these kinds of failures are to be expected in a first-generation vehicle. However, I would counter that the vehicle has been out for a year, and Tesla should have worked out these issues already.

Please let me know what you think in the comments. Share your ideas by clicking the red “Add new comment” button below. Also, visit our site, torquenews.com/Tesla, regularly for the latest updates.

Image: Screenshot from Dirty Tesla YouTube channel

For more information, check out: My Tesla Cybertruck Just Died in The Middle of the Road, No Power & I’m Locked Out; How Do I Get Back in?

Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.

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Comments

Your remark " the should…

Manfred Jansen (not verified)    December 9, 2024 - 1:02PM

Your remark " the should have worked out these issues already". It is ok to report about a problem that an owner is reporting about, but to make it sound that every truck has potentially the same problem is not a balanced report, we are talking here about a component failure, Tesla is using heat pumps for years and all the 3 and Y are doing just fine and maybe the one or other has a defective pump, this can happen in mass produced components, just ask your friends that have switched from a furnace to a heat pump. Keep reporting but don't feed those that dislike the truck, but never owned or even did sit in one, good reporting is unbiased.

Those Teslas may run very…

joe jones (not verified)    December 9, 2024 - 1:32PM

Those Teslas may run very poorly, but they are cool looking.


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Why would Tesla be at fault?…

Rick Edwards (not verified)    December 9, 2024 - 2:48PM

Why would Tesla be at fault?
This driver showed extremely bad and dangerous judgement by continuing to drive when he could not see the road properly. The fault in any accident falls to him. Pull off the road and stop driving.
Electric car/gas car same rules apply.

I hope he wouldn't run the a…

Fred sanford (not verified)    December 9, 2024 - 3:01PM

I hope he wouldn't run the a/c in the middle of winter that would be so Canadian like EH

These trucks will always…

Christopher J Parker (not verified)    December 9, 2024 - 3:21PM

These trucks will always have issues. They're really just a peice of junk

Why would he need air…

Jacko (not verified)    December 9, 2024 - 3:21PM

Why would he need air conditioning in the winter!?? This story is ridiculous. It would make sense if his heater stopped working but nobody uses the A/C in the winter.

You keep saying AC. I do not…

Heybales (not verified)    December 9, 2024 - 3:31PM

You keep saying AC.
I do not think that word means what you think it does.

Really though - need to proofread what the AI pulled from the original post since they didn't say AC.

Why in the world would…

Mike (not verified)    December 9, 2024 - 3:59PM

Why in the world would someone living in a cold climate area buy an EV..? They have limited range and function that diminishes with dropping temperatures. Stupid choice…

With people saying it's a…

Marty Mitchell (not verified)    December 9, 2024 - 4:04PM

With people saying it's a first gen issue, tesla has made a number of vehicles with this same system of heating and defrosting. This system should not be failing.

This is the dude who is…

Danny Boy (not verified)    December 9, 2024 - 4:20PM

This is the dude who is banking large amounts of our tax $’s to get us to Mars but hasn’t though of a redundant system to keep people here safe. Strange -N- how that works…..

So the writer of this…

Steve Horne (not verified)    December 9, 2024 - 5:00PM

So the writer of this article doesn't know the difference between A/C and heating? The truck owner clearly referred to it as heating. But the writer describes it as A/C (which is short for air conditioning, as in cooling).

Why does it matter if the a…

Harvey (not verified)    December 9, 2024 - 5:13PM

Why does it matter if the a/c didn't work in the freezing temps and not turn the heater on?

What's next, a summer article of a man nearly dying in the summer heat because his heater stopped working?

If only there was some sort…

Derek (not verified)    December 9, 2024 - 8:26PM

If only there was some sort of small electric device that could produce heat quickly. Better even it was sold at virtually every big box store.

That said, that he should need one is laughable.

There has recently been a…

Chris (not verified)    December 9, 2024 - 8:35PM

There has recently been a pause on construction of new cybertrucks ot the factory. I believe this to be a rework of the line and make changes to how the non "foundation series" trucks are made. Like let's fix all these issues on the line and start a newer version.

Stop buying this garbage…

Whocares (not verified)    December 9, 2024 - 9:22PM

Stop buying this garbage nerds. They aren't trucks. They aren't quality vehicles. Stop supporting a moron.

Any self respecting Canadian…

Anthony (not verified)    December 9, 2024 - 9:29PM

Any self respecting Canadian driver is prepared for heater failure when the temperature drops below zero. The dude driving the cyber truck is no Canadian driver.

Saying his ac stopped…

Michael g (not verified)    December 9, 2024 - 9:55PM

Saying his ac stopped working is terrible writing you he special said heat and that's what everyone uses in the winter.

Of course, Tesla fans are…

Curtis G (not verified)    December 9, 2024 - 10:00PM

Of course, Tesla fans are gonna defend that product. If you’re unhappy with the vehicle traded away the cyber trucks have had nothing but complaints where I’m from and I wouldn’t buy one if you paid me too.

I'm not a car guy, and will…

Timothy Natysin (not verified)    December 9, 2024 - 10:39PM

I'm not a car guy, and will never be in the position to buy a Tesla. However, First Generation or not, with the cost to purchase one of those vehicles, everything should be in top working order- no excuses. Lastly, you would think that there would be a better service department, with the kind of money people are paying....the trucks aren't disposable.

Who would even think of…

Johm (not verified)    December 9, 2024 - 11:55PM

Who would even think of driving in the winter with their A/C on. Hello A/C. Stands for Airconditioner. Are you kidding us. Let me guess this guy drives around in the summer with his Heater on. 🙃😃😀

Not too bright to have…

J C Lee (not verified)    December 10, 2024 - 12:03AM

Not too bright to have bought a cyber truck. They are very expensive JUNK.

Did a millennial write this?…

Jerry Williams (not verified)    December 10, 2024 - 12:42AM

Did a millennial write this? Why would the AC not working keep him from defrosting his windshield or prevent him from warming up the Tesla?

You messed up by buying a…

Il (not verified)    December 10, 2024 - 3:01AM

You messed up by buying a tesla cyber truck or any other kind of EV all together. EVs are a new technology that need to be out longer for these kinds of tests. And the last 10 years is not enough time for that. Despite our beliefs and differences about EVs I'm thankful to God you are safe and well.

As an owner of Tesla vehicle…

Christina (not verified)    December 10, 2024 - 3:05AM

As an owner of Tesla vehicle, I know that most of the problems can be fixed by simply calling, and it miraculously is repaired through the air! Our daughter locked herself out of the vehicle, and my husband called Tesla, and they miraculously were able to take care of it. No locksmith needed no repair job needed. This is BS!

This type of malfunction…

JohnCh (not verified)    December 10, 2024 - 3:28AM

This type of malfunction should have been debugged by engineers before it's put up for sale. I would think engineers would have tested it's towing capability uphill and downhill, drive circles in the North pole, drive circles in death valley.

Why are you people blaming…

Marcel Etheridge (not verified)    December 10, 2024 - 3:30AM

Why are you people blaming the purchaser. Where are the inspectors or government agency.???? These vehicles should not be on our roads period.

"Still the best car I ever…

jamesgoth (not verified)    December 10, 2024 - 3:46AM

"Still the best car I ever bought" lol
100k and it can't do the very basics

I wonder, if Chuanruai’s…

Pooptie (not verified)    December 10, 2024 - 3:52AM

I wonder, if Chuanruai’s trip had ended in a crash, would Tesla have taken responsibility for the accident?

The guy consciously continues driving with a faulty, outright dangerous (impaired visibility) vehicle and you expect someone else to pick up the blame? Are you sane?

It's a/c if it's cold it…

Bobby backwoods (not verified)    December 11, 2024 - 11:24AM

In reply to by Pooptie (not verified)

It's a/c if it's cold it will do that maybe put heat on next time

A pity he did not think to…

Jeremy (not verified)    December 10, 2024 - 4:28AM

A pity he did not think to drive to the nearest Canadian Tire and buy a plug in car heater. He would have had to charge the truck a few extra times on his trip, but better than freezing.