My Brand New 2025 Tesla Cybertruck Looks Like It Was Hit With a Hammer, but the Tesla Rep Pressured Me to Accept Delivery Saying, “It’s Within Spec”

Tony is a brand new Cybertruck owner from Colorado and says his less-than-day-old 2025 Cybertruck has a lot of defects.

Tony adds some of the trims are so misshapen it looks like the vehicle was hit with a hammer.

Making matters worse, Tony adds that the Tesla sales representative pressured him into taking delivery of a defective truck by saying the vehicle “is within spec.”

The frustrated brand-new Cybertruck owner shared his experience on the Cybertruck Owners Club forum.

Here is what he wrote…

“Brand new 2025 Cybertruck looks like it was beaten with a hammer

I just picked up my brand-new 2025 non-Foundation Series Cybertruck today. I was looking it over for quality issues, and I noticed that the driver-side top trim piece was really warped looking, kind of like it was beat with a hammer.

I brought up the issue to the guy who took care of me for delivery, and he tried to tell me it was within spec. I call nonsense because the passenger side is perfectly straight.”

Finally, Tony concluded his post by pointing out more issues he had found in his less-than-a-day-old truck.

The Cybertruck owner asks the community if his brand-new truck can be fixed.

Tony writes…

“Has anyone else seen this issue before? Can it be fixed? You can also see the shiny panel between the top glass, and that trim piece is also lifting pretty badly on both sides of the truck.”

Below his post, Tony included several pictures of his brand-new Cybertruck showing all the defects. The stainless steel trim covering the side of his Cybertruck has multiple dented and bulged spots.

The plastic trim running across the side of the glass roof is also wavy and does not line up with both the glass roof and the horizontal plastic trim separating the cabin and the bed.

The driver-side sail applique is also gagged and is recessed below where the rest of the trims meet up.

Beyond aesthetic concerns, this could also cause water ingress into the bed and even the Cybertruck cabin.

To make matters worse, Tony shared a picture of the same trims on the passenger side, and although not perfect, the trims are significantly straighter on the right side.

This negates the Tesla rep’s assertion that the Cybertruck is within spec.

Looking at the comments, fellow Cybertruck owners say it’s Tony’s fault for accepting a vehicle with these glaring defects.

A fellow Cybertruck owner, Ron from Pennsylvania, writes…

“Why did you accept this vehicle? They have plenty of stock; it wouldn't take more than a few days to get another one. Sorry, but a huge mistake and huge time sink coming up.”

Another Cybertruck owner from Austin seconds this sentiment and advises Tony to brace himself for a frustrating repair process.

The Austin Cybertruck owner writes…

“I would have rejected this vehicle during delivery. But hey, the damage is done.

Looking ahead now:

They *can* fix this by replacing the bad-looking panels. Make sure you create the service request ASAP - ideally before reaching 100 miles.

Most service centers are not super knowledgeable about Cybertrucks, STILL. Contrasting to my experience with my Model 3, service centers tend to be very inefficient with Cybertruck service requests simply because they encounter things they’ve never seen before. In other words, don’t be shocked if they take multiple attempts to fix your problem.”

Overall, looking at the pictures, Tony’s Cybertruck doesn’t look in the ideal shape you would expect a $100,000 vehicle to be in. However, please let me know what you think in the comments. Share your ideas by clicking the “Add new comment” button below. Also, visit our site, torquenews.com/Tesla, regularly for the latest updates.

Image 1: Screenshot from Marque Brownlee’s YouTube channel

Image 2: Screenshots from Tony’s Cybertruck Owners Club post

For more information, check out: Tesla Cybertruck Owners Share Their Experience Using Their EV Like a “Real Truck.” Say, It Carries Hay & Dirt Like a Champ, but Add the Cleanup Process Afterwards is a Hassle

Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.