He paid for the leather upgrade to stay warm, but now he’s getting the cold shoulder from both his truck and the Ram dealer.
Imagine finally driving home your dream 2026 Ram 1500 Big Horn, complete with a Granite Crystal finish and a custom leather interior, only to find the "luxury" heat features are barely lukewarm during the first frost. After spending thousands on upgrades, you are met with a cold steering wheel and a dealership that essentially tells you to just deal with it. This is exactly the frustrating reality Jon Sepich shared on the 6th Gen Ram 1500's (2024+) Facebook page.
“My second Ram. My first was a 2013 Big Horn. Now I have a 2026 Big Horn, Granite Crystal, Hemi, Level 2 package, Night Edition with some other add-ons. I also upgraded to Katzkin leather seats. I went back and forth between this and the Laramie and the Hemi vs. Hurricane.”
“Now, the heated steering wheel has three level settings, but it doesn’t get very warm on any of the settings. Also, I upgraded from cloth to leather seats; now the seats don’t get as warm. I believe there is a setting in the BCM to adjust the temp? The Ram dealer hasn’t been any help with my problem.”
Why A New 2026 Ram 1500 Is Leaving You Out in the Cold
I’ve seen a lot of "new model year" growing pains. As a Senior Reporter here at Torque News, I can tell you that when an owner like Jon Sepich buys a highly optioned 2026 Ram 1500 Big Horn with the Level 2 equipment group, he expects every single "comfort and convenience" feature to work perfectly. Unfortunately, we are seeing a trend where modern truck tech is increasingly software-driven, and sometimes that software needs a serious wake-up call.
Jon’s situation is unique because he made a common but complex modification: swapping factory cloth for Katzkin leather seats. While Katzkin is an industry leader in aftermarket leather, adding thick hide over heating elements designed for thin cloth can create a thermal barrier. If the heating grid isn't powerful enough to penetrate the leather, you end up with a seat that feels "chilly" instead of "toasty."
I’ve spent three decades analyzing truck interiors, and I can tell you that the Body Control Module (BCM) is the "brain" that dictates how much voltage those heaters get. If the dealer isn't willing to dig into the settings, you’re stuck with a truck that feels broken. This isn't just about comfort; it's about getting the value you paid for. As I recently noted in my report, I Traded My 2022 Ram For This 2025 Ram Laramie, Paid $77K, and 325 Miles In, the AC Is On, Fan Is On Max, and My AC Doesn't Work, Ram really has to do better when it comes to climate control reliability.
Can You "Turn Up" the Heat?
Jon asked a great question about the BCM. In many modern Stellantis vehicles, the heating intensity for the heated steering wheel and seats is indeed controlled by software parameters. Dealers often claim they "can't change it" because of safety regulations (to prevent burns), but there are often Technical Service Bulletins (TSBs) or flash updates that recalibrate these modules.
If you are experiencing a 2026 Ram 1500 heated steering wheel that is not working or feels weak, the issue might be a "battery saver mode" glitch. Modern Rams are notorious for shutting down high-draw items like heaters if the computer senses the battery isn't at 100% capacity. It’s a protective move that often leaves owners freezing. We’ve seen similar issues where electrical bugs cripple a brand-new truck, as I detailed when a 2025 Ram 1500 owner said his truck may be his last Mopar after a lifetime of loyalty.
Katzkin Leather vs. Factory Cloth: The Heat Gap
When you upgrade to leather, you are adding density. Factory leather-equipped trucks (like the Laramie) often use different heating elements than cloth-equipped trucks to account for this. By putting leather over Big Horn cloth-spec heaters, Jon may have unintentionally "insulated" the warmth.
The fix?
Some owners use a tool like AlfaOBD to manually adjust the BCM temperature thresholds. However, I always recommend a "dealer first" approach for a 2026 model to keep that warranty intact. If one dealer is unhelpful, find another. Your Ram warranty coverage for heated seats should include diagnostic time to ensure the elements are reaching the specified temperature range.
You also have to consider how these mods affect resale and long-term enjoyment. As I discussed in my guide on Ram 1500 wheels and why some owners refuse to lift their trucks again, making the right modifications is a balancing act between aesthetics and mechanical reliability.
Key Takeaways
- Check the Voltage: Weak heat often stems from the BCM limiting power due to low battery voltage or "Battery Saver Mode."
- Software Updates: Ask your dealer specifically for any TSBs related to the Comfort Control Module.
- Leather Barriers: Aftermarket leather is thicker than cloth; it may take 5 to 10 minutes longer to feel the heat compared to your old 2013 Ram.
- Alternative Tools: For the tech-savvy, tools like AlfaOBD can sometimes reveal hidden temperature settings, though this should be a last resort.
What Ram Owners Are Saying
Owners on Reddit have been vocal about the "lukewarm" issues in newer 5th and 6th-gen trucks.
One user noted, "The steering wheel heater on my 2025 is barely noticeable compared to my 2018. It feels like they dialed it back to save the leather."
Another frustrated owner on the Ram subreddit shared, "My heated seat turns on and then immediately shuts off. The dealer says they can't replicate it, but it happens every cold morning."
Wrap Up
Jon’s 2026 Ram Big Horn is a beautiful machine, but a luxury truck shouldn't leave you shivering. Whether the issue is a software setting in the BCM or the physical barrier posed by the new leather, it is clear that Ram’s dealer network needs to be more proactive in addressing these "soft" failures. No owner should have to research BCM coding just to stay warm in a truck they spent over $60,000 to own.
It's Your Turn: Are you having trouble with your 2025 or 2026 Ram’s heated seats? Is your dealer helping or giving you the cold shoulder? Let us know in the comments below.
Next Up: A 2019 Ram 1500 owner's gamble backfired into a total financial catastrophe. After skipping the "expensive" warranty to keep monthly payments low, he's now stranded with a dead engine. Read the full story here.
With over 30 years of industry experience, Denis Flierl brings an insider’s perspective to Torque News, where he has been a Senior Reporter since 2012. Before picking up the pen, Denis consulted for the automotive industry's biggest brands and honed his skills as a test driver. He cuts through the noise to deliver the latest auto news, compelling owner stories, and the expert analysis necessary to navigate today's changing automotive market.
Have a tip or question? Follow me on X @DenisFlierl and @WorldsCoolestRides, or connect with me on Facebook, Instagram, and LinkedIn.
Photo credit: Denis Flierl via Jon Sepich
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Comments
My leather wrapped steering…
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My leather wrapped steering wheel on my 2026 Silverado had a weird stich issue that created a high spot that dug into my fingers. GM replaced it and the heated steering wheel basically didn't work. Like it turned on, but only got to 86-90f. My skin temperature on my hands was 96f. They said GM specs call for 90f, so technically it was in range. I had brought it back literally the next day because they had turned my heated steering wheel into an "at least it isn't cold steering wheel". I asked my service advisor to go test another truck and give me the numbers. The technician said, just tell him we'll replace it again. Just a frustrating experience even if my local dealer is being pretty good about it.
My 2022 3500 Big Horn Sport…
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In reply to My leather wrapped steering… by Matt (not verified)
My 2022 3500 Big Horn Sport pickup heated seat after 2 years are barely warm and the steering wheel? You kick the heat button on and in 5 seconds it shuts down, and the radio since day 1 clears saved channels like every fifth start, I paid to replace the radio and no help!!
You can have mine! My 2024…
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You can have mine! My 2024 Bighorn Built to serve edition gets so hot that you can't touch the steering wheel. And the seats which are a mix of mesh and leather need to be turned off after 10 or 15minutes. Its nice to be warm on a cold new England day, but geeshh
I concure, my 2025 ram gets…
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In reply to You can have mine! My 2024… by JT (not verified)
I concure, my 2025 ram gets so hot i have to set it on low or burn my hands. But in northern Alberta -40 im a happy camper, but dont get me started on my leaking heater core at only 9000 kms since I bought it.
My steering wheel and seats…
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In reply to You can have mine! My 2024… by JT (not verified)
My steering wheel and seats are the same way in my 2023 2500 Cummins Diesel Ram. They'll set your hands and butt on FIRE!
The steering wheel and seats…
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The steering wheel and seats in my 2022 Laramie will cook you out quick...
Yeah. This is why I bought…
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Yeah. This is why I bought a base model. My pocket warmers and heated gloves always warm up.
If you put a layer of…
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If you put a layer of unperforated leather on top its an insulator.
Test a cloth or OEM leather (now available on 26 Big Horn) see if they work correctly.
Just a quick comment since…
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Just a quick comment since this happened not too long ago. A couple months back the starter went out on my 2022 RAM 2500 with the 6.4 Hemi. Thank God for the MOPAR extended warranty. Also replaced the battery. We've had an extraordinarily warm fall and winter so far. When it finally got cold enough to use the heated steering wheel, it didn't work. The light would come on, and a few seconds later it would go off. Of course I Googled it and saw all the horror stories about the clock spring and other items. Of course, with my extended warranty, it would only have cost $200. But I decided to go basic first. I went out, opened the hood, opened the fuse box, and found the fuse for the steering wheel. At first I pushed it down a bit then decided to check it. Fuse was intact, so I put it back in and pushed it down firmly. Problem solved!!! So make sure you try the easy things first. All it cost me was a couple minutes and another 5 minutes to make sure it worked.
Why are there only articles…
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Why are there only articles about cry babies?
No matter what vehicle all I see are whinners.
My heated seats and wheel get way hot enough, 2026 Laramie
Why create an article like…
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In reply to Why are there only articles… by mark (not verified)
Why create an article like this anyway? Such a waste of time.
Ordered a 2022 Ram 2500 , 3…
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In reply to Why are there only articles… by mark (not verified)
Ordered a 2022 Ram 2500 , 3/4 ton, 4X4, with Cunning diesel engine, in October 2021 and waited for it to arrive on Jan 2022. This was during the pandemic . I knew it world be a back log but I wanted it to pull by new fifth wheel camper. Ordered with the delux equipment group interior and exterior. iIt came in without power mirrors and the warning system in the mirrors as it was suppose to have. I went back to the dealership and was told they did have the chips to install in the truck? Other problems are the ac system blows hot air out the drivers side while cold put the passengers side. Resulting in shutting it down . Dealer recommended turning the system to the coldest w/recirculated activated. I learned by just shutting it down completely and waiting 20-30 minutes the air works fine? Not nice when it is in the 90’s in Fl. Most disturbing problem while traveling out of state and using the nav system. Stop for fuel and get back in the truck and the radio is off . Will not come back on no matter how many times I turn the truck off and try to turn the radio on. I learned after 15-20 minutes the radio and nav come back on.. it is the system down loading up dates for the computer. No problem but when you want to get on the road and everything is off it is an inconvenience. Everything else is prefect and with 87k miles on the truck I love it.
The Cummings diesel has enough power to our fifth wheel with ease. The truck driver and runs like new. My service rep at the dealership knows exactly what and when the proper service is required. I have drove across country twice and from Fl to PA and the truck is great.
I ordered a 2026 Ram 2500…
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I ordered a 2026 Ram 2500 Bighorn in September and it came in about 7 weeks later. I put the Bighorn 2 plus option on it.
My heated seats and steering wheel works fine. If fact I installed Carhart seat covers on the front buckets and even on setting one the heat is felt. This truck has many more options than my ‘16 2500 SLT and I am very pleased with it. My only complaint is that I couldn’t get a regular cab 8 foot box if I wanted the 6.4 Hemi.
Really.?? You really need a…
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Really.?? You really need a warm steering wheel.?? Seats maybe but damn man up and drive that truck.
EXACTLY!!!!!
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In reply to Really.?? You really need a… by Nate G (not verified)
EXACTLY!!!!!
Wow, you are struggling for…
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Wow, you are struggling for something to write about.
I have seen so many articles knocking the Hemi comeback Now, it's the heated seats and the heated steering wheel? According to Tim Kuniskis, the 2026 Hemi is outselling the Hurricane 2 to 1, right now, and they got caught with their pants in having enough of the Hemi supply on hand. People want a proven reliable American V-8 in a 1500 truck. How about writing about that?
My 2025 RAM 1500 Laramie has…
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My 2025 RAM 1500 Laramie has less than 20k miles and has already required transmission work, continues to experience frequent and varied infotainment glitches, windows fail to operate intermittently, trailer connections fail, and gets horrible gas mileage.
The dealership excuses everything based on the increased technology and electronics.
My 2025 RAM 1500 Laramie has…
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My 2025 RAM 1500 Laramie has less than 20k miles and has already required transmission work, continues to experience frequent and varied infotainment glitches, windows fail to operate intermittently, trailer connections fail, and gets horrible gas mileage.
The dealership excuses everything based on the increased technology and electronics.
I think if he paid gor the…
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I think if he paid gor the upgrade from cloth to leather then the heating elements in the seat should have been upgraded as well.
Why I switched to a Tacoma…
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Why I switched to a Tacoma. Done with Rams.
In the last 20 years I have…
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In the last 20 years I have owned 6 Ram trucks. For the most part I have been satisfied with them. January 2025 traded in my 2015 Ram Laramie for 2020 Ram Big Horn Longhorn night edition 1 week later both exhaust manifolds warped had to be replaced. Dealer had them fixed. Then in July started hearing a noise coming from alternate took to dealer said my E-Torque going out. Now 5 months later still waiting on part.
If it has any codes…
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If it has any codes especially b10c4. Then most likely issue is sccm steering column control module and or comfort seat wheel surface module
Hope this helps