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Subaru Starts The New Year With Another Outback Recall

Subaru issued a number of recalls in 2019, and they start the new year with another Outback recall. See what safety issue affects the best-selling model.

The Subaru Outback is the brand’s best-selling vehicle in America and it gets another recall to start the new year. The National Highway Traffic Safety Administration says there only a limited number (46) of 2016-2017 Subaru Outback models affected by this latest recall.

What is the Outback recall issue?

Subaru finished the year on a high with the all-new sixth-generation 2020 Outback launch. Subaru says some fifth-generation 2016-2017 Outback AWD wagon models have defective passenger airbags that in the event of a crash, the airbag may not deploy increasing the risk of serious injury to an occupant in the front passenger seat.

2016-2017 Subaru Outback

Subaru of America says an incorrect airbag control module may have been installed as a replacement part in certain Outback models. An incorrect combination of the airbag control module and passenger airbag module may adversely affect the deployment characteristics in the event of a crash necessitating passenger airbag deployment.

This was likely due to the massive Takata airbag recall that has affected millions of vehicles worldwide. The replacement airbag control module was improperly superseded in the dealer part ordering system. On August 31, 2019, Subaru found that an incorrect airbag control module had been shipped to a dealer. Subaru did not identify which dealer received the incorrect part.

Subaru identified the Outback models that have an incorrect combination of the airbag control module and passenger airbag and decided to conduct a voluntary safety recall. Subaru says they are unaware of any field incidents attributable to this issue.

What should Outback owners do?

Subaru of America will notify the 2016-2017 Outback owners, and dealers will replace the passenger airbag module, free of charge. The recall is expected to begin on February 14, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUX-09. You can also click here to see if your Subaru Outback has been recalled.

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Denis Flierl has invested nearly 30 years in the automotive industry in a variety of roles. All of his reports are archived on our Subaru page. Follow Denis on FacebookTwitterInstagramSubaru Report. Check back tomorrow for more Subaru news and updates!

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Photo credit: Subaru

Comments

Pissed off Out… (not verified)    January 2, 2020 - 2:59PM

There needs to be a recall on all their head gaskets!! PoS!! They know it and so does everyone else!! Their cars are very practical and a great design but when there is over a million head gaskets that are defective. There should be an automatic recall! F#@$ Subaru

Jane (not verified)    January 6, 2020 - 10:49AM

In reply to by Pissed off Out… (not verified)

I totally agree! I had a 2009 Outback, at 62,000 the engine head gasket blew. No Check Engine Light, or Oil light. I was driving on the Tollway near O’Hare airport at night! When I lost power. I’m lucky I wasn’t hit by other cars!
I contacted Subaru, they gave me some cock and bull story about “the Oil light is for Oil Pressure, and not if the Oil is low.” It cost me over $5000 for a “new” used engine!
Thief’s!!!

Joe Kerschbaumer (not verified)    January 13, 2020 - 10:38PM

In reply to by Pissed off Out… (not verified)

I totally agree with a recall on head gaskets clear back to the early 2000's. Also there should be a recall for defective pistons and oil rings from mid 2004 thur present date. Subaru started using shallow groved pistons with smaller oil rings in the 2.5 engine's up to present date. The small oil rings will not seat correctly which causes oil blow bye out the exhaust which is oil consumption. That's why a class action lawsuit was filed. Every time we talk to the dealership about it , we get the same song and dance. We had the head gaskets blow at about 101k, which over heated the heads and cracked one and warped the other. We have had the motor rebuilt and found out about the defective pistons and rings. Older Subarus never had these problems. You could drive them 250k with regular maintenance and have no problem. I also found out that the 3.0 and 3.6 ( 6 cylinder engine) had the same head problems. I use to be a Crown Vic owner and went to Subaru's. I really live the cars, but I can't afford to rebuild motors every 3 years. Toyota and Honda are looking better all the time. Thank you. Joe Kerschbaumer

Elaine Nix (not verified)    January 9, 2020 - 5:41AM

I own a 2018 Outback. I was mailed a postcard about a a Class Action Lawuit Settlement. Am I already on their list because I received card in mail?

Jack (not verified)    January 11, 2020 - 5:54AM

My view...get rid of the non Japanese right out of Subaru and leave the Japanese to design the car without concern over Hp or competition.. What we want (??) is a fast point to point car, safe and economical . Instead we have utter confusion, frenetic '4th industrial age' confusion as well as the New Order working to spread depression, panic level confusion, unreliability and uncertainty. Ignore the rev heads and demand of Subaru a good car, easy to fix, cheap to run and using and improving on the existing technology without making vast gaps between models...that's no way to keep clients....or a steady business. It takes about 22 years to creat a stable business. Few last longer than 15 today.. (Professor Lynn Stout)

Jack (not verified)    January 14, 2020 - 12:14AM

I guess one suggestion is to...and not in some 'professional site' ask Subaru users to make petition to Subaru to clear out their sins....fix the problems and start afresh. Thie insurers will be telling them to duck and weave, European management will be "Janus". We have to take it to Subaru whilst always remembering that if we destroy the company, we destroy ourselves.

Jack Cleary (not verified)    January 14, 2020 - 8:57AM

Perhaps I should clarify....the company is going to grow by designing and producing fast safe etc point to point RELIABLE road cars with the traditional and pugnacious Subaru look. As Mazda for example and Kia get closer to the look and at least in Korea twin turbos are sold I acknowledge the racing and rally issues and that they attract clients. When (on construction in Korea) my translator/clerk' mother bought a new Benz in Seoul they said she could have a second (new) car free. Her son took a twin turbo top of the line Kia...that's how to do business!!..

Subaru will be hard pressed on many fronts including fixing stuff-ups. Japan is economically fragile as is any place other than 'Israel' connected with USA.I think within our own plaints we have to accept the reality of no bottomless pit of money at Subaru and also probably very resistant corporate Insurance companies who's fees will be massive...or if Subaru self-insures...a huge drain on resources and borrowings. Ok...that should be a salutary lesson to Subaru one might argue...but the company may still be struggling from earlier claims and recalls.

Most of us who have conducted businesses or corporations know how some event can knock the legs out from under a business and survival makes unpopular moves....yet if the organisation goes belly-up we can forget any claims or recall resolution. These are some of the considerations infuriated Subaru owners are forced to acknowledge but then....I return to my original proposition...get rid of the people who's culture is not the old Japanese 'service' culture but put it to Subaru in force that unreliability will kill the company if not cured.

A race or rally car only has to do one race before tear-down and team mechanics are employed. Road use cars involved in heavy traffic and snarls and crawls and stop start and polluted fuel get a real hiding without the total maintenance the race cars receive. We nee longevity, Subaru needs turnover but that turnover must com from satisfied clients and new clients attracted by great reviews.

As a force, in my view, we have to make Subaru our friend, let it know we care, but we also want to be cared about from the start of design to finish. I'd buy the Subaru new if it still looked like a 1998-2002 WRX but all the work had gone into every year making it better and more reliable in performance brakes suspension and economy. Unfortunately the spoiled-brat, bored, 5 second concentration span ' I demand entertainment' generation wants 'sexy' cars with outrageously powerful sound systems. I think we should try to educate them.

If Subaru doesn't or can't respond, it may go the way of SAAB, one of the finest road cars ever built...even though poxy front drive!. "4th Industrial age demands for entertainment of narcissistic fulfillment has destabilised production to such a degree that the stable, quality producing old companies are crashing (I mentioned Professor Lynn Stout, now deceased) elsewhere...listen to some of her utube lectures on corporations.)

I realise that cultural, edifice, personal resilience destruction and as much unemployment as possible is what the new order wants in its almost successful return to serfdom and fiefdom but if we want to survive and we want quality to survive, Subaru to survive, employment to survive we must act...no one will do it for us. Band together. Don't become part of some 'petition-profiteering mob'....network each other and become a force which joins with Subaru. Make concessions on one score, to get better cars on the quality assessment outcome. Yes?

Jack Cleary (not verified)    January 14, 2020 - 8:59AM

(disappeared?)
Perhaps I should clarify....the company is going to grow by designing and producing fast safe etc point to point RELIABLE road cars with the traditional and pugnacious Subaru look. As Mazda for example and Kia get closer to the look and at least in Korea twin turbos are sold I acknowledge the racing and rally issues and that they attract clients. When (on construction in Korea) my translator/clerk' mother bought a new Benz in Seoul they said she could have a second (new) car free. Her son took a twin turbo top of the line Kia...that's how to do business!!..

Subaru will be hard pressed on many fronts including fixing stuff-ups. Japan is economically fragile as is any place other than 'Israel' connected with USA.I think within our own plaints we have to accept the reality of no bottomless pit of money at Subaru and also probably very resistant corporate Insurance companies who's fees will be massive...or if Subaru self-insures...a huge drain on resources and borrowings. Ok...that should be a salutary lesson to Subaru one might argue...but the company may still be struggling from earlier claims and recalls.

Most of us who have conducted businesses or corporations know how some event can knock the legs out from under a business and survival makes unpopular moves....yet if the organisation goes belly-up we can forget any claims or recall resolution. These are some of the considerations infuriated Subaru owners are forced to acknowledge but then....I return to my original proposition...get rid of the people who's culture is not the old Japanese 'service' culture but put it to Subaru in force that unreliability will kill the company if not cured.

A race or rally car only has to do one race before tear-down and team mechanics are employed. Road use cars involved in heavy traffic and snarls and crawls and stop start and polluted fuel get a real hiding without the total maintenance the race cars receive. We nee longevity, Subaru needs turnover but that turnover must com from satisfied clients and new clients attracted by great reviews.

As a force, in my view, we have to make Subaru our friend, let it know we care, but we also want to be cared about from the start of design to finish. I'd buy the Subaru new if it still looked like a 1998-2002 WRX but all the work had gone into every year making it better and more reliable in performance brakes suspension and economy. Unfortunately the spoiled-brat, bored, 5 second concentration span ' I demand entertainment' generation wants 'sexy' cars with outrageously powerful sound systems. I think we should try to educate them.

If Subaru doesn't or can't respond, it may go the way of SAAB, one of the finest road cars ever built...even though poxy front drive!. "4th Industrial age demands for entertainment of narcissistic fulfillment has destabilised production to such a degree that the stable, quality producing old companies are crashing (I mentioned Professor Lynn Stout, now deceased) elsewhere...listen to some of her utube lectures on corporations.)

I realise that cultural, edifice, personal resilience destruction and as much unemployment as possible is what the new order wants in its almost successful return to serfdom and fiefdom but if we want to survive and we want quality to survive, Subaru to survive, employment to survive we must act...no one will do it for us. Band together. Don't become part of some 'petition-profiteering mob'....network each other and become a force which joins with Subaru. Make concessions on one score, to get better cars on the quality assessment outcome. Yes?