Subaru had a great year in 2019 as they had a big win with the launch of the sixth-generation 2020 Outback wagon and the seventh-generation 2020 Legacy sedan. They brought both models with a new 2.4-liter turbocharged engine, upgraded interior, improved driving dynamics, and more standard safety technology. The Outback is Subaru of America’s (SOA) best-selling model in the lineup and they got it right. This was a big win for Subaru.
2020 Subaru Outback is all-new and gets impressive upgrades
Subaru is hit with a number of lawsuits in 2019
The Camden, N.J. automaker also had some real lows as they were hit with a number of class-action lawsuits. Late last year, Subaru was slapped with a class-action lawsuit over the Starlink infotainment system in the 2018 Subaru Outback, 2018 Crosstrek, 2017-2018 Impreza, 2018 Legacy, and 2018 BRZ.
Then they were hit with two more lawsuits with plaintiffs seeking damages against Subaru for the drivers of 2017-2019 Subaru Forester, Outback, and Crosstrek models alleged to have defective windshields.
2019 Subaru Forester allegedly had a defective windshield
There was another lawsuit against SOA and Toyota claiming the automakers claiming recall repairs on the Subaru BRZ and Toyota 86 sport coupes were causing some engines to catch fire.
Subaru issues more recalls in 2019
Subaru Corporation had many recalls in 2019 for the Outback, Forester, Crosstrek, Ascent, Impreza, Legacy, and BRZ models. Recalls for various models were over some engine, suspension, driveshaft assembly, electrical, welds, window glass, and airbag issues. These were all fixed at no cost to customers.
Why is Subaru having so many recalls?
Subaru Corporation and Subaru of America have been victims of their own success. The Camden, N.J. automaker has seen 10 consecutive record years in a row and should hit its 11th record year this month (December). This has caused the small Japanese automaker to ramp up production to its highest levels and beyond what employees can handle. Quality has been an issue the company is very aware of.
Should quality be a concern for customers?
Subaru is taking steps to improve quality and restore customer trust. There have been management changes at the top and changes made at the Japan factory to correct production problems. Subaru Corporation has assured customers they will be getting new Subaru Outback, Forester, Crosstrek, and Ascent models that are made to last. The 2020 Subaru Outback has been a success right out of the gate and the automaker finished 2019 with a win. Check out what's coming in 2020-2021.
Denis Flierl has invested nearly 30 years in the automotive industry in a variety of roles. All of his reports are archived on our Subaru page. Follow Denis on Facebook, Twitter, Instagram, Subaru Report. Check back tomorrow for more Subaru news and updates!
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