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I Initially Thought My 2024 RAV4 Hybrid Was Perfect, But 10 Months In, Toyota's Quality and Reliability Are Not What They Were 5-10 Years Ago

You can learn a great deal about a car from its owner after they've owned it for a year. Curt and his wife purchased a 2024 Toyota RAV4 Hybrid a year ago. However, he has a warning for buyers. Check out what he says about the compact SUV before you buy. 
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Author: Denis Flierl
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Curt Saland has valuable information for Toyota RAV4 buyers. 

Curt and his wife purchased a 2024 Toyota RAV4 Hybrid about a year ago. It was August 10, 2024, when they bought the white 2024 XSE Hybrid. 

Curt says on the Toyota RAV4 Facebook discussion group, "We were going to wait for a blue one to come in as I don't really care for white cars. The local dealer had only one new RAV4 show up due to a dealer trade. The salesman didn't even know it was there. We drove it, and my wife ended up liking the white with the black accents."

Here is Curt's dialogue on the RAV4 Owner's Facebook page on why he bought the compact SUV and how his view of the vehicle changed over the year. Here is Curt's revealing experience, along with what RAV4 buyers need to know. 

Why Did They Choose the RAV4?

Curt and his wife were smart in their approach, renting a RAV4 before making a purchase and taking it on a comprehensive road trip to test its performance thoroughly. This level of preparation is far more insightful than a brief 15-minute test drive at the dealership, and it's the kind of thoroughness that potential buyers can appreciate. 

He says, "We rented one in July for an 11-day road trip across six states in New England and drove it 1400 miles. Four adults, four bags of luggage, four backpacks, and a 48-can cooler full of ice drinks and food. I hand calculated the fuel mileage for the whole trip, and it was right at 40 MPG."

"It was a mix of driving fast over the speed limit, town driving, and going up and down steep mountain roads."

They liked it so well that they decided to trade in their 2017 Toyota Sienna, which had 110,000 miles on it. 

"We traded our 2017 Sienna with 110,000 miles, loved the minivan, but decided we no longer needed a daily driver that big, as our kids are growing up and driving on their own. I will miss the van, but not the 18-26 mpg."

How Much Did Curt Pay For the 2024 RAV4 Hybrid?

"Some dealers in Iowa were offering up to $700 off MSRP," he says. "We got ours down $500 off MSRP. I would have liked to have done better, but the RAV4 hybrids are currently the most popular and fastest-selling cars. Every Toyota dealer told us that they are almost all sold by the time they are delivered, and they have none on the lot. The sticker price was $43,300, so we paid $42,800. + tax, title, license, and $179 DOC fee."

How did Curt and his wife like the RAV4 Hybrid after two weeks?

They were impressed with the gas mileage as they drove it in town, its safety technology including the, touchscreen, leather interior, and iPhone pairing. 

After just two weeks of ownership, Curt and his wife were still buzzing with excitement. They were impressed with the gas mileage, the safety technology, the touchscreen, the leather interior, and the iPhone pairing. Their enthusiasm was understandable, and it's the kind of initial thrill that all new owners experience. 

Will this kind of excitement last beyond two weeks?

"Update after two weeks of ownership! We have had many new vehicles through the years, but this one takes the cake for the win. All the cameras and safety features, the large screen, Apple CarPlay, and soft-touch leather seats. Most of all, the fuel mileage is unreal."

We drove 385 miles in the first two weeks and didn't even use half of the tank of fuel. I put gas in it today, and I'm amazed; I even tried to top it off after it stopped the first time. The gas gauge reads full, and it only took 4.9 gallons." 

"That calculates out to 78 MPG. Are others experiencing these numbers, primarily while driving in Eco-Drive mode and Eco-AC mode in town? This is just the hybrid model, not the prime WOW!" 

Fast Forward 10 Months - How Does Curt Like the RAV4 Hybrid Now?

Curt responds to a question on the Toyota RAV4 Facebook Discussion Group page. 

Jamie Henderson asks, "I've never owned a RAV4, but it's at the top of my list when I get a new car in the next 6-12 months. I want to ask a few questions, if that's ok?" 

"First, how many of you are taller? I'm 6'5"- do you think a RAV4 will be a good fit? Legroom, headroom, rear driver's side legroom with the seat all the way back?"

Curt responds, "Great questions, and good for you for thinking ahead on an expensive purchase."

However, Curt now has a lot of time behind the wheel of the RAV4 Hybrid, and his answers reveal a lot more about the compact SUV. 

He says, "I'm 6,' and sometimes I feel cramped in the driver's seat. With the seat all the way back and down, my head seems close to the roof. The legroom feels a little tight, also. The seats are not the most comfortable for long drives. With the front seats all the way back, there's very little legroom in the backseat!"

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Jamie asks, "What about cargo space? Is it decent?"

Curt: "The back seats go down, adding to the cargo space. However, there's not a lot of space in the trunk area, but I'm also coming from a Sienna minivan, and I have a full-sized truck" (Dodge Ram pickup).   

Jamie asks about the hybrid fuel mileage. This question is for hybrid owners. What kind of fuel economy are you getting?"

What a difference 10 months make.

Remember how excited Curt was two weeks into owning the RAV4 Hybrid about its fuel mileage? The first tank showed 78 mpg. Now he gets 30-34 mpg on the highway, which he and his wife often do.

"I would definitely get a hybrid if half or more of your driving is in town. My wife gets 42-46 in town, hand-calculated at fill-ups. However, if you have a heavy foot all the time, expect 40 mpg or less."

"The RAV4 Hybrid doesn't achieve great fuel mileage when driving at speeds above 65 mph. When we do, we only average 30-34 mpg, which is still not bad." 

Curt's RAV4 Hybrid on the highway

Jamie asks another question, "Is there anything you would change about your RAV4 if you could? If so, what?”

Curt has a few things he doesn't like about the RAV4 after owning it for 10 months. 

He says, "We have had our 2024 RAV4 Hybrid XSE for about a year now. Overall, l love this car; however, it's not perfect." 

"The things I don't like about it. It has a rough ride on the highway due to its short wheelbase, and it has crappy factory tires. The wind and road noise at highway speeds are terrible. One day in town, it was very windy, and in the passenger seat, I could feel the wind coming in under and around the door."

What Does Curt like about the RAV4 Hybrid?

"We love this car because it's easy to drive and park, it gets great mileage (in the city), we have all the safety features, a 360 camera, and I love the cameras. The largest screen with the JBL upgraded stereo system."

Curt gives more advice to Jamie after his final question.  

Jamie asks, "I'm mainly interested in the RAV4 first and foremost because of Toyota's reputation for reliability and build quality, because I plan to keep my next car for several years. What do you think of the RAV4?"

He says, "Honestly, I would go drive them."

"I think a Toyota Highlander might fit you better. You should take a look at Subaru; they brought out a Forester hybrid this year. The Outback or Forester might be a better fit for you. They are also very reliable. Toyota's quality and reliability are not what they were 5-10 years ago."

Conclusion and My Advice

As an automotive journalist with over 30 years of experience, my advice is to conduct thorough research, rather than relying solely on the opinions of automotive journalists who provide their assessments after a one-week test drive. 

As you can see from Curt's dialogue over the ten months he owned the RAV4 Hybrid, his perspective changed the longer he owned the compact SUV. This is a much more accurate view from an owner's personal experience.

It's impossible to get a good idea of what a car is like in one week. Curt thought his RAV4 was perfect after two weeks. However, now he has a much better idea after nearly a year behind the wheel. 

If you are researching any vehicle, not just the Toyota RAV4 Hybrid, visit the owner forums and read what people are saying. If you want to be proactive, ask the vehicles' owners specific questions about the model, like Jamie did. You will get a more accurate perspective. 

It's Your Turn

Do you own a Toyota RAV4 Hybrid? What do you think about the compact SUV after owning it for a year? If so, click the red Add New Comment link below and let us know.

Check out my Toyota RAV4 story: I Just Bought a 2025 Toyota RAV4 XLE, Put 1000 Miles On It, and I Already Want To Trade It In, This Car Is a Total Disappointment

I am Denis Flierl, a Senior Torque News Reporter since 2012. My 30+ year tenure in the automotive industry, initially in a consulting role with every major car brand and later as a freelance journalist test-driving new vehicles, has equipped me with a wealth of knowledge. I specialize in reporting the latest automotive news and providing expert analysis on Subaru, which you'll find here, ensuring that you, as a reader, are always well-informed and up-to-date. Follow me on my X SubaruReportAll Subaru, WRXSTI, @DenisFlierlFacebook, and Instagram.

Photo credit: Denis Flierl via Curt

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Comments

Arthur Gagne (not verified)    June 14, 2025 - 8:05PM

I had a 2018 xle Rav4 and loved it. I later purchased a 2024 Rav4 hybrid Woodland edition which I liked the look of even more and the prospect of better gas mileage. I only got 33mpg with it driving majority on the highway. I enjoyed the features it had but disliked the loud wind noise in the cabin at higher speed which I did not detect in my test drive. After 10 months it was totaled in an accident. I went to Honda to test the CRV hybrid, and then Mazda for the CX-50 hybrid but settled for a 2025 Rav4 xle hybrid that I get 37.4 mpg with doing the same drive. The roof rack is more low profile than the woodland and the tires are not aggressive like the woodland. The only thing I still dislike is the loud cabin at high speed.

John L. (not verified)    June 15, 2025 - 2:44AM

I have a 2024 Toyota hybrid XLE. I have been massively disappointed with the vehicle. I have intermittent situations that no one at the dealership is able to figure out and fix. The first one was the mileage. I couldn't get over 29 miles to the gallon for the longest time. It was over a year. All of a sudden, in one week, the MPGs were going from 34 to about 40 on a regular basis. The dealership thinks nothing of it. They only come up with excuses for the difference instead of making any attempt at investigating. The air conditioning comes up in different modes instead of the last used mode. It is random. There have been other random issues that are just incredibly difficult to try to document. You have to turn the car off and turn it back on and hope that the intermittent issue has gone away. Cell phone connectivity is random at best with Android. The fault is with the vehicle and not the phone I am using. It has been verified, but not by the sorry local dealership. The vehicle is extremely noisy driving down the highway. I knew that when I bought it and decided I would live with it. I spent a premium amount of money for a much less than premium vehicle. Look elsewhere. I will likely never again own a Toyota.


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Irina (not verified)    June 15, 2025 - 10:13AM

. I bought my 2024 Toyota RAV4 XLE Hybrid in November—my first SUV and first hybrid, switching from a minivan that became unreliable at 255k miles. Fuel economy is impressive: I average 34–39 mpg. Winter lowers the mileage, and the hybrid battery doesn’t love the cold, but in warm weather (even with AC) I stay around 38–39 mpg. I do idle a lot and tend to accelerate quickly, which probably affects the numbers.

The cargo space is generous, and with the seats reclined, I can fit quite a lot. However, the driver's seat seems designed for shorter people. I’m 5'10", and my head almost touches the roof. The lumbar support hits too low to be useful, and I can’t lean back comfortably without bending my neck.

Braking feels unreliable—on hills or after hitting a pothole, I often have to press the pedal again to come to a full stop. The car also goes into “slippery road” mode too easily.

The infotainment screen is frustrating. It’s slow, drains my phone battery quickly, and the phone connection is unreliable. Toyota requires a subscription for remote start, which feels wrong after paying $43k.

I got the white “cap” color, which looks great but chips and scratches way too easily. My old minivan held up better. I use a Toyota paint pen to manage it, but I’m concerned about how the car will age.

Pros: Excellent fuel economy, spacious interior, stylish design, comfortable ride, solid warranty, and great service from Toyota.
Cons: Seat not ideal for taller drivers, infotainment drains battery and disconnects, sluggish screen, braking issues, and fragile paint.

Gary B (not verified)    June 15, 2025 - 1:37PM

We have had our Rav 4 hybrid w/limited trim for 4 years. We love it. Mileage is 41 mpg combined and had no issues at all. Easy to park and zippy to drive.

Sound system is very good. Road noise is my only issue.
Might consider the Highlander next time as it has a bit nicer ride with more room. Same drivetrain.

KL (not verified)    June 15, 2025 - 5:43PM

I've had my RAV4 Prime for a couple of years now and I still love it as much as the day I got it. It lives up to its reputation for reliability and safety, and I have no idea what people are talking about regarding road and wind noise.

Tj (not verified)    June 16, 2025 - 9:13AM

I've had my 2024 RAV4 XLE Hybrid for 9 months and I love it. I've put 24k miles on it with no problems at all. I couldn't be happier with mileage, reliability and its ability to "get up and go!"

Michele Westermeyer (not verified)    June 16, 2025 - 11:27AM

I have enjoyed knowing what other people think about the RAV4. I am on my 2nd RAV4 XLE and I love it. I have only ever bought one car brand new and that was a 1986 Ford Escort. It was a lemon and I had to add 3 quarts of oil a week into it. I decided when that car blew up after 8.5 years, I was going back to Toyota. I bought a 1999 RAV4 LE in 2002 and drove it for 13 years until a freak accident down a 50ft embankment. I never had any problems or repairs and it got 34/mpg. I bought a 2015 RAV4 XLE in January 2025 and I wouldn't trade it for the world. I get 36.2 mpg and I plan to drive it for at least another 300,000 miles or more. It's got 144,955 miles on it. I don't know much about the brand new models because I prefer to get a vehicle where all the problems have been worked out. I love going in and test driving new Toyotas but just not ready to start again. The first brand new car I bought was a nightmare.
My very first car at age 18 was a 1973 Toyota my Dad bought and I loved it. My go to cars are Toyotas. I just wish I had a manual transmission. I enjoy reading other people's opinions on the Toyota.

Terry Hobbs (not verified)    June 16, 2025 - 6:22PM

Picked up our awd RAV4 in October 2022 and the only time it has been to the dealer is for normal service. No problems at all

Joseph Lin (not verified)    June 16, 2025 - 6:37PM

I bought a 2022 RAV 4 Prime plug-in hybrid. Love the plug in capability, I get about 50 miles per charge. I have a level 2 charger ant home with solar panel and 1 Tesla power-wall, it is Enough for daily chores that takes me around town. I bought this plug in on the same day I went to the dealership, luckily they had a cancellation so we could take the car home the same day. I had to pay over $1000 over MSRP, due the popularity of the vehicle. Many other people waited over 7 months to get the RAV 4. This plug-in has the slower battery charger, 2022 had tow options on charging speed, I had no choice due to I can take the car the same day, if I chose to wait for the faster charging battery, I would have to wait for it like the rest of the crowd. The charging speed is about 10 miles per hour so I have to wait for 4 to 5 hours to get it fully charged. Since 2023 it was standard to get the faster charging option. The faster charging is almost twice as fast. Until 2026, all plug in hybrid can only use up to level 2 charging not like the full EVs that they can use the supercharger. 2026 has the options for the level 2 and supercharger. At least that was what I heard and saw on YouTube. I am thinking very strongly trading in my 2022 for the 2026.

U had drove the plug in from San Jose, CA to LA and back about 3 times. Mileage was great but need to keep it below 65 on freeways. 60 mph will get you even better mileage and more charging EV miles, you can get extra 10 miles out of the plug in charging.

The cons of the car is the rough ride for the back seat passengers. I am 6 ft tall 200 lb. I feel very comfortable with the leg rooms and roiof clearance. Love the Apple car play, mine has to use plug in Apple cord, not wireless. It is now. The wind noise is very loud. Rough rides in the back seat passengers and noises can are my two biggest complaints.

Ray (not verified)    June 17, 2025 - 2:19PM

I totally agreed that “Toyota is not like what they were 10 years ago”! The older Toys I drove up to 200k miles with no issues at all! The one I bought in 2019 now started having issues though not big ones! But the others are no better! What I am trying to say is: the older Toys were much better than the others but the newer ones were NOT much better than the others! Sigh

Carla (not verified)    June 17, 2025 - 9:48PM

Get a Grand Highlander !!!!! The cabin room is great. We purchased a new 2025 Rav4. My husband is 6ft tall and I am 5'6. I thought I would love ours too. Ours wasn't a hybrid, it was xle. Which I guess, is the basic standard one. Anyway , after about a week, I figured out it was just a newer version of the 2013 Ford Escape that I had been driving. About a month after purchase, the dealership called saying the registration was there for pickup. When I went in, the finance guy asked me how I was liking the new car. My reply was "I don't ". Of course he thought I was joking. When I didn't laugh with him, he said "you're serious arent you?". I said yes. It was uncomfortable, not enough leg room and didn't ride good. We hadn't even made first payment.I said " Can we get something else. So he showed me a Grand Highlander. The only one they had was highest trim hybrid. There was one in transit, wasn't hybrid, didn't want hybrid. We agreed on a price and 3 days later, We picked up our 2025 Grand Highlander. We love it. It isn't the highest level but it has " leather seats " , seats 7, both front seats are electric and heated . It has good amount of cargo space and great cargo space with 3rd row seats down. The third row seats have a good amount of leg room. Oh yeah, it has dual climite controls,and has controller for rear with 2 vents on each side, in ceiling so each row can adjust their flow. Get the Grand Highlander, you won't be disappointed !

Randall Bos (not verified)    June 18, 2025 - 10:29AM

We have owned our 2017 RAV4 hybrid for 8 years. Currently has about 30,000 miles. We don't drive a lot of miles, mostly just local , shopping and work. Occasionally tow our boat to a nearby lake or a road trip less than 100 miles.
We have it serviced once a year at the dealership because they guaranteed $10 oil changes for as long as we owned it. We get around in the low to mid 30's mpg overall, We have had no problems with it. We really like the driver's seat adust memory. I'm 6 ft, wife is 5 ft so the one button recall of seat settings is great. We also have a 2010 RAV4 has V6 we use for towing heavier trailer, no problems with that one for 15 years. The only draw back we note for both Rav4s is the hard plastic used in the interior.

Lisa (not verified)    June 19, 2025 - 10:38AM

Hi, I have had my Rav4 hybrid for almost two years. Still averaging 42 miles per gallon. Love that and it rides well. But from the day i bought it, I have had trouble keeping mice out of it. Had to install a high pitch beeper under the hood and fill my spare tire well with scent bags. Lived in the same house for 30 years with multiple cars over that time and never had a single mouse in a vehicle. I think the Rav4 has a design flaw that allows super easy access and channels for the mice to completely navigate throughout the vehicle. I would not purchase another. Mater of fact, I consider trading it in daily.
Lisa in CT

Jon (not verified)    June 20, 2025 - 1:18PM

I currently drive a 2024 AWD Escape Hybrid. I drive 170 miles daily X 5 days a week. On that drive, going to work consists of going up a mountain with a change in elevation of 2,250 feet. I average 33.4 miles per gallon on that trip. On the return trip, going down the mountain, I am consistently achieving 40+ miles per gallon. The motor set up is the same as the RAV 4, with a 2.5L 4 mated to a dual (AWD) electric motor. I opted for the space grey pleather which really makes the seats very comfortable for that long commute. When I get the opportunity to drive it in town with more electric than gas, I have achieved over 50 miles per gallon. So far I am very pleased with my choice of vehicle. On a side note, not too pleased knowing I’ll be outside of factory warranty after a year of ownership. Purchased in December of ‘24, I am currently at 18K. I scored my Escape far cheaper than a RAV Hybrid with comparable features. My main reason for purchase was the AWD requirement for the mountain driving and the adaptive cruise control which is a total game changer for the long commute. While I don’t rely totally on it, I do feel that I can relax a little more and be not as stressed while driving.