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Charging And Infrastructure, Not Range Anxiety, Main Concern Regarding Mustang Mach-E

Mustang Mach-E’s extended range battery helps calm range anxiety for some. Driving the Mach-E helps calm concern over range as well. FordPass app can serve as a great guide for those new to EV ownership. Charging and infrastructure remain the biggest hurdles.

Over my automotive writing career I’ve driven hundreds of vehicles, if not thousands – vehicles ranging from affordable to luxury to even supercars. There’s a lot of wow factor vehicles. But, until this week, I had never really spent any time driving a pure electric vehicle.

Ford set me up with five days driving the Mustang Mach-E. To be clear, this arrangement did not come with any strings attached nor a guarantee of positive coverage. Ford knows my stance when it comes to the Mustang Mach-E, as far as using the name on the electric crossover.

I will be writing my final thoughts about that tomorrow, along with my official review of the Mach-E. For now, I was thirsty for knowledge about electric vehicle ownership and curious about what owning the Mustang Mach-E would look like.

Ford Mustang Mach-E trailer delivery

Like many people, range anxiety was initially a concern for me. The Mach-E was delivered to me in a covered trailer with a full charge. It showed an overall range of 207 miles. That seemed low to me, at least with my gasoline engine mentality. I can get many more miles than that on an internal combustion engine (ICE) vehicle.

But, nevertheless, with range anxiety still on my mind, I took the Mach-E out for a quick jaunt. As expected, the torque was unbelievable and instant. The touchpoints were great. The seat was comfortable, and the tech inside the Mach-E all impressed.

So far I was impressed, after my initial jaunt. I pulled back into my driveway having barely dented the range, but had a big trip planned in the Mach-E for later in the week.

It’s important to note that I do not have a 240 outlet available to charge the Mach-E and would’ve only been able to use 110. Home charging, without a set 240 is foolish. So I did not charge the Mach-E once at my house. This would add to the initial range anxiety.

Jimmy Dinsmore Mustang Mach-ETaking The Mustang Mach-E On A Road Trip
I had planned a trip up to the Halderman Barn Museum with my mentor Jim Halderman, who is the cousin of Gale Halderman, the principle designer of the 1960s and original Mustang. Gale was a dear friend and I remain close to his family, who maintain the Halderman Barn Museum, as a museum to Ford Mustang design.

The barn has a huge Mustang logo on the side of it. And I wanted that photo, to be the first Mach-E to get that shot. Recall, that Jim is the person I wrote about who traded in his V8 convertible Mustang to order a Mustang Mach-E GT. That story got a lot of comments.

Jim is excited about the electrified future of the industry and is a fan of the Mach-E. So, off we went to the Museum, which was about 70 miles from my house. Going that far without gasoline was going to be nerve-racking, or so I thought.

When we arrived at the Museum, I had 150 or so miles of range still. So I knew I had enough “power” to get home, without recharging.

After getting the “money shot” of the Mach-E with the barn as the backdrop, we headed back home. Jim had pointed out places to charge along the way. I opted not to stop. As I got home, I still had 85 miles of range. Heck, I could’ve taken one more trip up to the Museum.

This road trip helped show me that range anxiety is a thing in your head, and is not much of a factor. It is just a change in your mindset. However, when I finally decided to charge, I was left with some frustrations.

My TorqueNews colleague John Goreham wrote this informative article about electric vehicles for beginners that I recommend for anyone interested in EVs.

Jimmy Dinsmore Mustang Mach-E chargingLevel 3 Charging For The Mustang Mach-E
Because I’m a newbie to the EV world, I was uncertain about the different levels of charging available and what networks would and wouldn’t work with the Mach. I sent emails to my Ford contact Emma Bergg who shared passed me on to Eddie Fernandez who is Charging Communications for Ford.

First, living in Cincinnati, Ohio, which is a major city, there’s still a lack of Level 3 chargers. The closest one to me was about 19 miles away. Imagine driving 19 miles out of the way to go get gas? That was annoying.

EVGo Level 3 charging station

I get to an EVGo Level 3 charger that both the FordPass app and the Mach-E guided me to in the parking lot of a Walmart. The overall charging process was intuitive and easy. However, and this is no fault of the Mach-E, my credit card would not work at the EVGo station. I ended up calling the help number and they responsively took care of me and took my credit card over the phone to get my charging going.

However, I was once again disappointed with how slow this “fast charge” was. The FordPass app told me that my charge would be back at 100% in just over two hours.

I foolishly thought a fast charge would be like filling up at a gas station, with 5-10 minutes max. It is not. And that’s one area that perhaps can and should be improved upon in the future from an infrastructure standpoint.

I did ask Eddie Fernandez about this situation, and this was his response: “Charging speed is based on two factors - how much power the source (charger) can give, and how much power the EV can take. Mach-E's battery can handle 150 kW hours, which is available at Electrify America. You charged at an EVGo station which likely had less power output at those chargers, so not as fast of charging speed capability.”

Ford partners with a charging network called Electrify America, which had even fewer stations in my area. According to Fernandez, “Ford actually provides customers with 250 kWh of free charging at Electrify America to get them started (good for 3-5 "fill ups"), with discounted pricing as a partner after that.”

I finally ended my charging session about 51 minutes in which took my Mach-E from 29% charge to 72% charge. Once again, with my gasoline mentality, I felt letdown. This felt like cutting the pump short of a fill up. But, once again I asked Fernandez about this mentality and he wisely advised: “The EV community usually considers 80% charge as full, as charging the last 20% of a battery can take much longer to "top off".

The 52 minute charge session added 116 miles range (from 66 to 182 miles) and cost me $15.30.
The lesson I learned was, I got more miles, which is what I needed and the mentality of having to be at 100% charge is unnecessary, especially since most EV owners recharge at home.

Ford Mustang Mach-E home chargingMy FordPass app and home charging a Mustang Mach-E
The FordPass app was incredibly helpful. It works so well and answered many of my questions. I could check my range at any time and even look up close charging stations (level 1, 2, and 3). This app even communicated with the Mach-E.

If this is the future of automotive, count me in. As someone who spends a lot of time on my iPhone, I want connectivity to my vehicle and my phone. Fernandez, who is obviously a little biased, said “The FordPass app can help you easily narrow down searches and trip planning.”

But he is right. I give high marks to the app and its integration with the vehicle.

As for home charging, I did not do that, but I do have a little information regarding that.

Fernandez provided me this information regarding public charging speeds and home charging speeds:
• Public: Up to 59 miles of range in just 10 minutes of charging at an Electrify America DC fast charging station (150 kWh power output), or charge from 10-80% in around 45 minutes
• Home: Ford Connected Charge Station (48 amps) can get you up to 28 miles of range per hour off charging, whereas using a 240V outlet with the Ford Mobile Charger (which comes standard with the Mach-E) will get you 20 miles of ranger per hour, and of course you can plug into an ordinary wall socket (110V) but that will get you slow and steady charging of 3 miles of range per hour.
To be clear, nobody should buy an EV of any kind unless they are going to have a 240v installed at their home.

FordPass app home screenDoes the Mustang Mach-E invoke range anxiety?
My final thoughts on this are pretty simple. It takes a monumental shift in our mentality from gasoline to electric to calm range anxiety. I used this analogy and it’s pretty apropos.

Are you the type of person who drives around with the low fuel light on? How far below the E do you go? That’s range anxiety in a nutshell. You can either push it until you find a charge, or you can take a little time when you have charge left to get it up to the 80% range.

What is certain is that the country needs a much better network of Level 3 and fast charge stations. This country is not there yet and is not ready for an influx of EVs. There’s a lot of work to be done on the infrastructure to make range anxiety non-existent altogether.

Tomorrow at the TorqueNews Mustang-dedicated page, I will post my official review as well as my thoughts on the name, and if you haven't checked out my driving impressions including one-pedal driving, read that story here.

Related content: Driving is believing. Official review of 2021 Ford Mustang Mach-E.

This was a long read, and hopefully you appreciated it. Leave me your comments and thoughts below, as always.

Jimmy Dinsmore has been an automotive journalist for more than a decade and been a writer since the high school. His Driver’s Side column features new car reviews and runs in several newspapers throughout the country. He is also co-author of the book “Mustang by Design” and “Ford Trucks: A Unique Look at the Technical History of America’s Most Popular Truck”. Also, Jimmy works in the social media marketing world for a Canadian automotive training aid manufacturing company. Follow Jimmy on Facebook, Twitter, at his special Ford F-150 coverage on Twitter and LinkedIn. You can read the most of Jimmy's stories by searching Torque News Ford for daily Ford vehicle report.


John Goreham    March 26, 2021 - 8:56AM

When I tested the amazing Ford Mustang Mach-E, I made an effort to charge it publically, even though I didn't need to do so. My first trip was to the closest location I could find to my home. A Chargepoint location in a mall parking lot a few miles away. I connected the Mach-E for 24 minutes and got 7 miles of range back. So the idea you can charge up while getting lunch isn't a reality. Next, I drove to a Tesla store where there was a DC fast charger with many stalls (not to be confused with Superchargers). All of which were full when I was at my Tesla appointment. So I could not charge. When Testing the Bolt I went to dinner locally at a place I knew to have a charger. Broken. When testing the Prius Prime I did the same, but at a different location. It was occupied during our stay. Based on my experience in EV-friendly metro Boston, charging at home is the only real plan for owners of EVs unless you want to make charging your EV the focus of your day. This may someday change. But with so many EVs coming so fast, I can only see the issue getting worse. Kudos to Ford for making the public charging free at many locations. Indeed, the place I charged was free due to Ford's program.

John Goreham    March 26, 2021 - 10:30AM

In reply to by Jimmy Dinsmore

Well said. I sort of think that it would be better to rethink how we fuel up. The problem really is folks who don't have their own place where they can install a charger. And that is millions of new car buyers per year. And an even bigger part of the used vehicle market. Every story that highlights how it is POSSIBLE to make a long road trip in a BEV is really just a story about how BEVs are a huge PIA on such trips.

John Goreham    March 26, 2021 - 11:52AM

In reply to by Jimmy Dinsmore

I agree. We can (and do) always identify the positive attributes of any vehicle we test. However, there are many green choices on the market, and many more about to drop. The fact is, BEVs have a handicap and for some owners without a home charger, they won't work for some typical lifestyles. I'm interested in the Ford Escape PHEV. That may be a very interesting option for some buyers who want to go green but never worry about charging on the road. It's not going to be perfect, but perhaps the second generation will be better. The new F-150 Hybrid is also of interest t ome. Ford's green lineup is about to be very interesting and will serve many customers who want to drive a greener option.

Maria G Gonzales (not verified)    August 5, 2021 - 10:23AM

Hi I'm proud to say that I'm also the owner of a ford Mache. Premium. I traveled from RAYMONDVILLE TX to kingsvilleTX on full 200 mile range charge..i asked my partner to follow me on my 4 cylinder vehicle because my plan was to arrive at a ford pass location plug in leave vehicle charging..while we utilized my 4 cylinder to go have dinner and shop in kingsville TX. After 4hrs my vehicle was back at 200 miles range charge. We then continued on our trip to Victoria TX to Visit my family. The ford dealership in kingsville TX gave me permission to leave my 4 cylinder vehicle at location until my return back home which again would be utilized while charging my vehicle to get to Mission TX where I reside. So getting to Victoria TX late that the morning we dropped off mache at a ford pass location..charged vehicles all morning back to 200 mile range. We enjoyed using the vehicle in VictoriaTX. Then we took the vehicle back to the ford pass station over night..picked up the vehicle the next morning..and we headed back to Rio Grande Valley Texas. South TX The overall milage trip back would about 250 as we get to kingsville TX we charge up again and utilize my 4 cylinder vehicle that is already at ford pass location charge, shop, and eat which we still have to do at some
After 2 hrs we are back at about 150 mile range at 50 mile range left getting to Edinburgh TX soul need to get to mission TX..we decide to get off the expressway.. go thru local statestwardss home..why? Because if u stay on local roads and every time you stop ur vehicle about 1/4 mile from traffic lights the battery Usage is recovered. Once arriving to mission at 13 mile range left we make it to a ford pass location 1 mile from my 4 cylinder is following me from kingsville TX picks me up from ford pass location and takes me home. Unfortunately not all ford pass stations are friendly..Spikes Ford Motors in mission TX..tampered with my vehicle unplugging my vehicle..i question the service maneger..he immediately asked??did u purchase mache vehicle at our dealership??I said no..well then u are not allowed to charge ur vehicle at this location..i suggested he remove himself from the ford pass app..i called ford pass and ford pass says if the are private owners they have every right to refuse services..that it's something Ford needs to address and correct ASAP.knowing the crises ford faces with limited locations. Other than that..if you just plan your trip well, utilize the amenities in the surrounding area it will be just fine and dandy..i promise.