2011-2014 Subaru Forester, Outback, Crosstrek, Impreza, Legacy
Denis Flierl's picture

Now That Subaru’s Oil Consumption Lawsuit is Settled, What Should You Do?

Subaru settles their oil consumption lawsuit. What should you do if your Subaru Forester, Outback, Crosstrek, Impreza or Legacy is burning excessive oil?
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Now that Subaru has settled their oil consumption lawsuit, what should you do if you own a Subaru Forester, Outback, Crosstrek, Impreza or Legacy that burns excessive oil? It could be covered under warranty. In some cases, Subaru will replace the short block assembly to rectify the problem.

What vehicles are effected?

Some Subaru owners are experiencing excessive oil consumption in certain vehicles. The vehicles that seem to be affected are the 2011-2014 Forester (2.5-liter engines), 2013-2014 Outback (2.5-liter engines), 2013 XV Crosstrek (2.0-liter engines), 2012-2013 Impreza (2.0-liter engines) and 2013-2014 Legacy (2.5-liter engines).

Subaru spokesman Michael McHale said, "more than 98 percent of the settlement class vehicles (Forester, Outback, Crosstrek, Impreza and Legacy models) have not experienced, and will not experience, any oil consumption concerns.” What if you are one of the 2 percent?

What should you do if your vehicle is using excessive oil?

Owners can contact their Subaru dealer and go in for an oil consumption test. If the dealer determines the oil consumption is found to exceed normal levels, dealers will replace the shortblock assembly.

Repairs will be made under the new vehicle warranty or powertrain warranty, whichever applies. If your vehicle is out of the new vehicle warranty coverage, and you have an extended warranty, the repairs may be covered, but the Subaru dealer will have to confirm this with the extended warranty company.

Owners should call their local dealer with their vehicle identification number (VIN) on their 2011-2014 Subaru Forester, Outback, Crosstrek, Impreza or Legacy to determine vehicle eligibility for this repair. Owners can also call Subaru Support at 800-782-2783 and reference Technical Service Bulletin # 02-157-14R.

Source: Subaru

Photo: Subaru


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Comments

thank God i cancelled my booking for the new xv. i will stick with my VW for now.
The new XV probably doesn't have the issue. My 2013 Subaru did not burn oil for the 60K miles I had it and my 2016 Legacy 3.6R is the same way too at 21K miles. Still full at oil change time. I have owned an oil burning car before and I tolerated it. I would rather add oil every 800-1200 miles then open up Pandora's Box with the engine removal/re-install.
I'll never own another sabaru. Burnt oil the first month. Dealer said needed break in. Now after 80K burns 1\2 qt every other fillup. Why take it back to dealer when I can't trust the lying SOB.
Well then continues. I own a 2018 Forrester that burned a quart of oil every 1200 miles since brand new. 4000 miles and and 3 and a half quarts burned so far. Dealer says it's normal for break in. Most they have to do is a consumption test... Run around, gas mileage back and forth to the dealer, and extras oil to replace the oil this great if crap is burning... Is all on me the owner that was fun enough to buy a Subaru. DONT DO IT EVERYONE THAT SEE'S THIS. STAY AWAY FROM SUBARU JUNK. ALL MODELS ARE EFFECTED.
The problem with having a dealer decide what is an "acceptable" amount of oil to lose is that ANY detectable amount of oil loss is UNACCEPTABLE. We owned a 2013 Forester which burned 1 quart of oil a month, plus/minus 8 ounces. When I called Subaru about this they said a quart of oil a month is an acceptable amount of oil to lose. I've owned cars and motorcycles for 40 years and can say that every other Toyota, Honda, Suzuki, and Chevrolet I've owned burned exactly ZERO oil every month (at least none that could be detected). Subaru may have thought they were hoodwinking another rube and saving themselves a few dollars in repairs but in fact they lost a lifelong customer. Their loss, Toyota's gain. Got rid of the Subaru, bought a Toyota, and never looked back.