Subaru oil consumption class action lawsuit, Forester, Outback, Crosstrek, Impreza, Legacy
Denis Flierl's picture

Subaru’s Oil Consumption Lawsuit Awards Some Owners New Redesigned Engines

Subaru’s oil consumption class action lawsuit has been settled, What did the plaintiffs receive?
Advertisement


Some owners who filed a class action lawsuit against Subaru of America (SOA) will get new engines out the final settlement. The lawsuit was filed because owners claimed some 2011-2015 Subaru Forester, Outback, Crosstrek, Impreza and Legacy models were using excessive amounts of oil between normal services.

Some owners get new engines

U.S. District Judge Jerome Simandle, in Camden, NJ signed off on the agreement Wednesday. According to the settlement, even though they admitted no wrongdoing, Subaru of America has agreed to put a “redesigned” $4,000 boxer engine in some of the vehicles found to burn excessive oil. These engines are likely a new-generation engine Subaru developed for all their vehicles.

More than 665,000 people owned or leased 2011-2015 Forester, Outback, Crosstrek, Impreza and Legacy models, according to the suit. Subaru spokesman Michael McHale said, its vehicles were "properly designed, manufactured, distributed, advertised, warranted and sold.” We believe that by this settlement, Subaru has affirmed its reputation for standing behind its products and taking care of its customers.”

Subaru says very few of their vehicles had oil consumption issues

Subaru also says "more than 98 percent of the settlement class vehicles (Forester, Outback, Crosstrek, Impreza and Legacy models) have not experienced, and will not experience, any oil consumption concerns.”

Because of the settlement, Subaru will also offer free oil-consumption testing and reimbursement for past expenses, including “certain repairs and replacements of engine components.” They will also extend warranty protection for problems related to excessive oil consumption. The settlement calls for Subaru to pay up to $1.5 million to attorneys who sued the Japanese automaker. They will also pay the nine named plaintiffs $3,500 each in incentive awards.

The vehicles affected most seem to be 2011-2014 Forester (2.5-liter engine), 2013 Legacy (2.5-liter engine) 2013 Outback (2.5-liter engine) 2012-2013 Impreza (2.0-liter engine) and 2013 XV Crosstrek (2.0-liter engine). If you are experiencing excessive oil consumption, check with your Subaru dealer for any new technical service bulletin repairs connected to the “alleged” defect. Read the entire settlement agreement here.

Source: Courier-Post

Image: Denis Flierl


Sign-up to our email newsletter for daily perspectives on car design, trends, events and news, not found elsewhere.

Comments

Does it apply to Canada as well?
They do now. Finally Subaru Canada has sent me a letter stating it will extend my warranty to 8 years/160,000km on the engine oil problem only. What if you're like me and already have over 160,000km? Subaru gives you another year. Wish these came as quick as they do in the states. Now, what are you doing about this CVT issue that gets extended warranty in the States Subaru Canada?
We own a 2016 Subaru Forester with the mentioned 2.5 liter boxer engine. It used 2 quarts of oil in 3000 miles, and showed a low oil light, caught us totally by surprise. Issue is not resolved yet, but we are driving the car. Dealer has it on an oil consumption testing plan to determine extent of the problem. This is TOTALLY AND ABSOLUTELY unacceptable that any engine could use this much oil or even close. In Salem, Oregon.
Although Subaru is apparently experiencing widespread oil consumption problems with it's boxer engine design over multiple model years and trim levels, the 'what is an acceptable rate of oil consumption' question is not confined to Subaru. Other manufacturers seem to have similar impractical perspectives regarding what is acceptable for oil usage. Subaru's position re oil consumption is that it is normal to burn 10.6 oz. of oil in 1,200 miles, which equates to a little over 1.6 quarts per 6,000 mile standard oil change for it's newer vehicles (Note: Subaru expects owners to change their oil every 3,000 miles under 'severe' driving conditions, among which includes winter driving, driving in the wet, dusty road conditions, etc...which are common conditions to all drivers in the northeast and mid-west). In checking a Toyota owners manual (2008 4X4 pickup) it says that 1.1 qts. per 600 miles (or 2.2 qts. per 1,200 miles) is ok...an even more bizarre perspective than Subaru's. You might want to check what your own manual says on this topic. The important thing to remember is, even if your vehicle doesn't burn oil yet these gray areas for what is acceptable oil usage might create problems for you in the event your car eventually does burn oil before the warranty period expires. Perhaps we (car owners) should be contacting our respective state and federal representatives on this issue and requesting that a reasonable national standard be set for 'normal' oil consumption' for vehicles sold to average consumers. Leaving it up to the manufacturers doesn't seem to be working.
Purchased 2017 Subaru Impreza new and it is consuming oil. In less than 600 miles went from full on dipstick to low and low oil light went on. Have done a few service checks and nothing done. Except noted that it's consuming oil. It can't even go 2000 miles with out being low on dipstick. How is it going to make the 6000 mile normal oil change. So disappointed that I bought a new car and I'm monitoring the oil as if it was an d clunker. So concerned, what will happen when I'm out of warranty. I can't believe this is happening with my new Subaru. Help!
Will the extended warranty protection for problems related to excessive oil consumption be given to all 2011-2014 Forester owners or just those who were included in the class action suit?
I have a 2011Subaru Forester XT. Is there a number to call for this law suit?
Our Forester started making a rattling sound a few days ago, intermittently. Checked the oil this morning. Added 4 quarts to bring it into range on dipstick. No sign of low oil light recently, light works at ignition on. We've had this used Forester for about 6 months. Very disappointed.
What year is your Forester. I have a 2013 that's using oil. Dealing with the bs at dealerships. They top off the oil consumption tests so they don't have to give you new engine. Have to stay with the car at all times to make sure they don't do that. They did it to me today. I'm so upset!!!!
Even if the oil consumption test itself is adequate for determining if a car is prematurely and unreasonably burning oil (and that's a big if), the validity of such a test is only as good as the process used by the dealer to conduct it. Reputable dealers will NOT overfill the crankcase when testing for excessive oil use, since overfill is never a good thing for the engine and it defeats the point of the doing the test to begin with. Before they begin the test on your car, tell the dealer you'd like to check your dipstick oil level AFTER they change the oil but BEFORE they seal the dipstick or start the vehicle.... so that you can verify that the oil level is normal for the test. Use your cellphone to to video-document the oil level if you wish. If the dealer refuses your request, document the circumstances in writing, send a complaint letter to Subaru, copy it to the dealer and then have the test done at a more accommodating dealer. I doubt that crankcase overfilling or similar cheating is tolerated by Subaru, and by lodging a formal written complaint you not only help lay a paper trail for resolving your oil consumption problem but also put both the manufacturer and the dealer on notice that cheating (or the appearance thereof) won't be tolerated. Check your oil regularly (at least every 500 miles) and document any situations where you need to add oil between oil changes (document in a log the mileage, date, date of last oil change, and the amount of oil you needed to add to bring the oil level back to normal). Use the recommended oil type and keep your your receipts for oil and/or any emergency oil-related service work (in the latter case file a request for reimbursement to Subaru...depending on the circumstances, emergency services up to $500 may be reimbursable). Check your manual and your warranty coverage booklet. Do your best to take precautions against running low on oil and to ensure, to show that you've taken reasonable steps to avoid problems, and that you have proof for whatever problems your car is experiencing. I.e., be your own best advocate. And, don't forget to contact your legislator if your problems persist, worsen, or if you believe the practices used by the dealer/manufacturer in addressing the issue are illegal or in conflict with consumer laws. The voice of one can become the much stronger voice of many if we each take the time to stand up to unfair business practices and shoddy product quality.
Settlement is a Complete Farce. I started adding oil before my scheduled oil change, at around 70k. Dealer never told me about the law suit or problem that they knew about. I have a 2013 Outback. By 90k I was adding a at every 2000 mllss and complained to the Dssler. Twin City in Berlin, VT. Then they told me about the Oil Commsumoyion Test. BUT I would not fail the test at that time because the Settlement was in order to fail you had to be using more 1qt of oil every 1200 miles! So now, I’m at 110k and I am adding oil every 600 miles and it seems to be getting WORSE every day!!!! The 100,000 Mile Settlement is BS!!!!
We were able to get a new engine for our 2014 Forester. Though the dealership refused, claiming that the oil consumption did not meet the standards for engine replacement, my wife persisted, talked to a Subaru corporate supervisor who approved the new engine.
2013 Subaru burns to much Oil. Purchased new but acts like old car. Subaru you should be ashamed. Fix it!!!!!!!!!
we have a 2013 Subaru Outback that we bought in 2015 when it had 18,000 miles on it. oil light was coming on regularly so we were adding a quart often. a friend told me to "google" the problem and that is when i found out about the oil consumption defect. i contacted Subaru and we were already over the 100,000 mile limit. BUT they allowed us to have the oil consumption test. we live in a small town with the nearest dealership 2 hrs away. we had them do the test and then half way through getting to 1200 miles i checked and it was 1/4" over the full dot. sure enough, it passed the test. i complained to Subaru and they said we could do it again, so we went to another dealership. it failed the test there. so we get a new engine, right? nope, they say they will pay for half of the total engine replacement. should i be happy that they're paying for half? or pissed they're only paying for half?