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Toyota offers help to customers affected by government shutdown

Toyota Financial Services will offer to extend payments by up to three months to those that qualify.

Toyota Financial Services (TFS) has announced that it will offer financial relief to those government workers affected by the recent partial shutdown that need it. The announcement came on Columbus day as many national parks remained closed and other government services were on hold due to the slimdown. As this story is being published there has been some signs of movement in the Congress, but as of now no resolution.

Toyota Financial Services and also Lexus Financial Services are participating in the outreach. Not only government workers on furlough are being offered help. TFS and LFS are also expanding the outreach to include those whose businesses are affected by the shutdown such as contractors and suppliers to the government. TFS says that those customers with loans in good standing may be able to defer up to three months of payments.

Commenting on the program Al Smith, Toyota Financial Services Group Vice President of Service Operations said in a press release “The government shutdown has placed an unanticipated financial strain on many individuals and families. Toyota Financial Services and Lexus Financial Services remain committed to making the lives of our customers easier, so we are pleased to be able to provide some flexibility to our customers affected by this situation.”

Nissan is also helping those affected with its own program. For details please see the related Torque News story. Toyota customers who think they may qualify and need assistance should use the following contact information:
Toyota Financial Services customers may call (800) 874-8822 or contact TFS via email using the Mail Center function after logging into

Lexus Financial Services customers may call (800) 874-7050 or contact LFS via email using the Mail Center function after logging into

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