chevy silverado paint problems
Mary Conway's picture

How paint problems are infuriating 2015 Chevy Silverado owners

A check of recent truck forums finds that a number of owners of 2015 Chevy Silverados are having problems with paint flaking or peeling off. The problems are serious enough that people are taking their complaints to the National Highway Traffic Safety Administration, because they aren’t receiving help from the dealerships.
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On one discussion about “weak paint”, one owner asked “Has anyone else noticed that the paint on 2014+ silverados chip and scratch very easily? Seems like every time I wash my 2015 I find new chips or scratches.”

Another person adds, “Yes the paint quality on the 2014+ trucks is poor, my 15 already looks about how my 08 did after it was 7 years old. You can thank the epa for that.” And yet another posted, “My black 2015 gets scratches just by looking at it. I have a buddy who needed to get his front end repainted a month after purchase because of all the stone chips.”

A person who claims to work for a dealership denies there is a problem with the paint on 2015 Chevy Silverados “Well as a painter at a Gm dealership, your 2015 weak paint complaint is completely false. The paint is actually pretty good vs the 09-13s. We haven't been seeing any issues with 14 and ups at all.”

But yet another owner fires back “about the fragile paint on the K2XX trucks, worst paint I have ever seen, but the problem is wide spread over all the newer GM vehicles, water based paints suck but our air has improved 700 percent since GM was forced to switch.”

Chevy Silverado Paint Problem Complaints Are Widespread
The complaints are widespread, from different climates all over the U.S. and Canada. A check of the website CarComplaints.com, that compiles consumer issues on all types of vehicles, finds that the concerns are serious enough that many owners have taken their complaints to NHTSA.

For the 2015 model year there have been four complaints to NHTSA over paint problems with the 2015 Chevy Silverado. The complaints are that the paint either peels or chips too easily. The paint problems seem even more pronounced for the 2014 Chevy Silverado. For the 2014 Chevy Silverado there are 33 complaints, again for peeling or excessive chipping.

I have messaged the public relations person who oversees truck production for General Motors but haven’t heard back yet. It is true that the auto companies are constantly reformulating paint mixtures to be more environmentally friendly but paint peeling within the first few months or even the first few years is inexcusable. I can’t find any recalls for paint for these model years but there are enough forums and complaint sites to indicate that the issues are widespread enough to trigger concern.

Mary Conway covered the Detroit Three for more than twenty years for the ABC affiliate, in Detroit. Her affection for the Motor City comes naturally. Her father ran a gas station while Mary was growing up, in Wisconsin. Follow Mary on Twitter at @maryconwaymedia.


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Comments

I bought a new 2015 Silverado blackout at 6000 miles I found paint chips worse than on my 2007 Tahoe. Took it to the dealership today they would not acknowledge the problem. Said rock chips and if it flaked around the chip it wouldn't be warranted. This really sucks. Saved along time to buy a truck like this. Very disappointed.
Well here's another one costing us $1400.00 to fix paint chips. We were wondering if anyone else is having this problem with there 2014 high country. Will not be buying a chevy again.
Did you ever reach out to GM ? My 2015 Tahoe is fading and has a rough feeling on the roof and hood. I would really appreciate any advice or guidance you may have.
Am very disappointed with our 2015 Chevy Tahoe, paint is prematurely fading on the hood and roof. Will be reaching out to dealership and GM Customer Satisfaction.
My White 2015 Silverado has paint peeling off front door post on both sides. A local body shop owner claims he has seen several doing this.
My White 2015 Silverado has paint peeling off front door post on both sides. A local body shop owner claims he has seen several doing this.
My white 2015 GMC Denali is peeling. The back two doors around the windows are both peeling. I called gnc and they said it wasn’t on them. I call BS! Waiting for a recall and dealerships to open!
I have a 16 sierra and all along the bottom of the panels it is peeling clear coat . This will be the 3rd time I have it re painted on the bottom. I dont know if they are painting the whole bottom or spot painting . Car dealers will lie their ass off, so you dont know what they are doing with your vehicle. I am bringing it in tomorrow to see what they will do next.
Yes, I too have a chipping problem with a 2014 Silverado. I now have 28,000 miles on it and the front end, behind the tires, and the driver's side door is the worst I have experienced on a Chevrolet product in over 40 years. There is very little paint and it chips to the metal. I have said something about it at every oil change but I cannot even get someone to order touch-up paint. Looks like it is definitely a factory problem.
Add another silverado(2014,white,under 30k mi)to your list of chipping paint victims.please let me know of any solutkons ,for this will really screw up sell/trade in value.thanx ..joel
I bought a 17 Silverado in November of 17. As of January 22nd I only have 3000km on the truck and it looks worse then my 08 sierra already. This truck has never seen gravel roads either. What a shame for the cost of these trucks...
Paint flaking off there are spots all over the truck 2017 Gmc red in color
2015 Red Silverado...delaminating. Stopping at as many dealerships as I can. All acknowledge there is a problem, but none will do anything about it yet
My 2015 Equinox has paint issues to. It's chipping away .
I have a 2016 GMC Terrain and the paint is flaking off of it , dealership acknowledges it is paint delamination but just want to cover part of the cost to fix it , 56000 miles, I think they have a problem but won’t admit it
I have the same issue with the paint peeling coming off and gets scratched easily on my 2015 Chevrolet Silverado 1500 dark blue color. There needs to be a recall on this problem. My 93 Silverado had the same problem.
I would definitely try to send NHTSA a complaint. The only way that they will hold the company accountable is if they have proof from owners.
I bought my black 2015 silverado in nov. 2015. only abought 8000 miles when I noticed spots on the hood, top and bed. a closer look and you can see the paint cracking through the clear coat down to the metal. the dealership and paint shop said it was tree sap that caused it. strange this was only on the flat surfaces. after it was sanded there were spots on the metal under the primer coat. this is only on the flat surfaces not the sides or where the fenders or any other surfaces were exposed from directly above. GM is painting it but I'm afraid i'll have the same problem again. has anyone else having the same issues?
I am having the same problem wit my 2017 Silverado LTZ midnight edition. They tried to reclear it and its going back again. I want the paint taken off and new primer and paint. this will be 3rd time at the dealership. I contacted GM corporate and they are trying to help.
I have a 2015 Silverado LTZ midnight addition and the paint is chipping bad. Is GM taking care of this. This truck cost 53 thousand dollars.
I have a 2015 LT Silverado and mine is doing the same and the dealer told me its not covered
Having the same problems with my 17 rock chips all over the wheel well contacted Gm they want to take it to a body shop to inspect the paint how did you outcome turn out
Have you had any luck with Chevy yet?
I contacted GM corporate executives. Just search google for "gm (or chevy) executive email addresses". They did contact me back within a day or so. They re-opened a warranty claim. Ended with telling me that the paint meets factory specs (apparently standards are LOW). GM claims "outside influence" and "atmospheric conditions" and my driving habits / roads as the cause. The executive office did give me a $500 voucher for genuine chevrolet accessories for my trouble. I call it a PITY PRESENT. All I wanted is what I paid for, a nice looking truck. With chevy, $55K gets you a half decent truck with garbage paint. My RAM paint was flawless for 2 years, my chevy...... perhaps 300-350 small chips at 6 months old.
My last truck was a 2003 Silverado that was six years old when I bought it with 56,000 miles. I traded it in March 2015 on my current 2015 Silverado that I ordered new. This is my first new truck. The paint chipping is very discouraging. I already put a bunch of touch up paint on the front edge of the hood & bought a bug shield. I have more random chips showing up all of the time in the hood, fenders, & door pillar. My 2015 with 22,000 miles seems to have more obvious chips than my 2003 did after I owned it a year or two. For the money these cost this is ridiculous.
I just purchased a 2016 chevy silverado 1500 black 8 months and having paint issues it almost look like sap but but it not. I took it in to chevy dealer ship and had them fix it they had truck for 2 weeks and call me and they painted it ready for pick up so I go down to pick up truck and take a look at and same thing on drivers door right under the pen stripping fish eye on driver door when you open the door all round there white powder for wet sanding the truck so I told them I'm not taking the truck till it's right so they took the truck back it and told me they will fix it. Now 3 weeks later they call ready for pick up so go down again and look at the truck and those spots are still there in driver door, passenger door and above driver door and the shop manger pulls me to the side and says off the recored what did you get on this truck and I look at him and said" nothing I've had issues since I first got the truck I've had them detail it twice to get the sap of the truck and the sales man said we have a great service department and they will take care of any issues so now I'm waiting for them to call and see if they can fix it ?? My next to words are importance (punitive damages ) think I want a new truck Just wanted to see if any one else is have this problem with there 2016 chevy Silverado manufacture is fort wanye Texas
Josh, I posted our full story on here but I wanted to personally reply to your post. You said in your post Fort Wayne TX. We were told our paint was chipping off because it was painted at the Ft Wayne Indiana plant. Did you actually mean TX?
Hi, Yes, I have 2016 Silverado 1500... parked under almond tree ... sap took paint off of the hood. Dealer indicated that tree sap would not do that and regardless, GM does not pay for paint repairs. GM sends me to Dealership and dealer to GM... cant even get a price quote for repair or additional protective coating from either one .... getting essentially 'don't bother us' it is your problem...truck has less than 20,000 miles!
2014 Chevy Silverado 1500 paint peeling around windows also. Chevy rep looking at it today they want to repaint my whole truck or get me into a new truck with incentives. This is ridiculous. San Antonio Tx.
Yes Josh I am having the same problem with my 2016 Silverado . Spoke to multiple paint guys off to the side and they are telling me it’s almost like they put the clearcoat on before the basecoat dried and it is working it’s way out . I am dealing with a dealership now not ready to say their name but they only want to do the cab and take it down to the base coat . Is it 2016 Z 71 4 x 4 I bought it and then put a lot more money into a lift kit rims and everything else . I am so pissed off I save all my life for a truck like this and now I am afraid I am going to have a 3 tone truck. This factory defect will show up on Carfax due to the cost which will decrease my value . I just want them to fix the whole truck so it is consistent I paid invoice price and make my monthly payments Chevy needs to do what is right and stand by their work . My next step would be to take it to investigative reporters and see if they will help

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