More than one Kia Sorento owner went so far as to post a video on YouTube. Frankly this video is not worth watching but what she said is worth noting, her Sorento stalled six times with no results from the dealership who was as stumped as she was. Her vehicle stalled, in the video, while in drive. "It's a very good thing there is nobody coming in the driveway behind me. Once again I will bring the car into Kia … and I will once again will be told the car is operating as designed."
Another comment on the page was, "I had the same problem. It was inconsistent stalling (4 times in 3 years) that couldn't be duplicated when taken to the dealership. If I put the Sorento in park and restart it would be fine. It would only happen when I stop and go. Final time it stalled out for good on the freeway. I couldn't move it out of Drive or Neutral. Dealership said the "drive assist" was faulty and replaced it."
Well, the problem wasn't the drive assist. According to The Car Connection, the issue is the PCM (Powertrain Control Module) and Kia "is conducting a voluntary service action to alleviate this problem."
The site adds, "Vehicles produced between July 12th, 2010 through January 31st, 2013 may be affected. Call dealers with the vehicle VIN (Vehicle Identification Number) to determine vehicle eligibility. Owners also can call Kia Customer Service at 800-333-4542 or the NHTSA at 888-327-4236. Reference Kia Service Campaign # SC106."
Keith Griffin has been writing continuously about new cars since 2002. He used to be the guide to used cars at former About.com as well as a contributor to The Boston Globe and Automotive Traveler. He is founder and president of The Internet Car and Truck of the Year, where "Internet Pros and Average Joes" pick the car and truck of the year. Currently Keith is the managing editor for American Business Media. Follow Keith at @indepthauto on Twitter.