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1.2M Nissans, Infinitis Recalled To Fix Backup Camera Systems

Nissan has recalled 1.2 million Nissan and Infiniti vehicles to repair their backup camera systems.
Posted: September 26, 2019 - 2:45PM
Author: Marc Stern

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In the second million-vehicle recall this week, Nissan has recalled 1.2 million vehicles to fix issues with its backup cameras. The automaker is recalling its Nissan and Infiniti vehicles because the backup cameras fail to display images when one of the recalled models shifts in to reverse. Nissan estimates that fully 100 percent of the recalled vehicles involved has backup camera systems that failed. The Nissan camera recall was the second major recall this week. General Motors recalled more than 3.4 million Chevy Silverado and GMC pickups for major problems with the brake power-assist function.

Also, Chevrolet recalled another 100,000 compact Trax SUVs for front suspension problems. The Trax recall, was the second in six months, effectively doubling the number of Trax SUVs that the automaker has recalled.

First Notifications Came During Tests

Nissan was first notified of the issue by the Federal Office of Vehicle Safety Compliance. The automaker indicated that the agency contacted them after the 2019 Nissan Altima that they were testing had experienced problems with its backup camera system.

Nissan said it is unaware of accidents that have been caused by this issue.

The vehicles involved include:

  • 2018-19 Infiniti Q50
  • 2018-19 Infiniti Q60
  • 2019 Infiniti Q70/Q70L
  • 2018-19 Infiniti QX30
  • 2019 Infiniti QX50
  • 2019 Infiniti QX60
  • 2018-19 Infiniti QX80
  • 2018-19 Nissan Altima
  • Nissan Frontier
  • 2019 Nissan GT-R
  • 2018-19 Nissan Kicks
  • 2018-19 Nissan Leaf
  • 2018-19 Nissan Maxima
  • 2018-19 Nissan Murano
  • 2018-19 Nissan NV, NV200, and NV200 Taxi
  • 2018-19 Nissan Pathfinder
  • 2018-19 Nissan Rogue
  • 2018-19 Nissan Rogue Sport
  • 2018-19 Nissan Sentra
  • 2018-19 Nissan Titan
  • 2018-19 Nissan Versa
  • 2018-19 Nissan Note

Cameras May Not Display Images

The problem arises from its backup camera adjustments. According to the automaker, its backup cameras are adjustable so that no image appears in the camera display screen. If this happens, the next time the vehicle starts the backup display image remains blank.

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The camera fix involves a new software load for the car’s computer system. Nissan and Infiniti dealers will upload new camera software to each vehicle in about a month. Specifically, the carmaker will update the software for Altimas and Rogue SUVs first, beginning in about three weeks. Software updates for the rest of its vehicle lineup will take place during the week of Nov. 4.

Contacts For Further Information

For further information, owners of Nissan and Infinitis can contact Customer Service at 800-867-7669 or 800-662-6200, respectively. Or, owners can contact NHTSA at its Vehicle Safety Hotline, 888-327-4236 or via their website The NHTSA safety campaign number is 19V654.

Source: Consumer Reports -- The source for this article was Consumer Reports, the country's leading consumer magazine. Each CR article is written independent of any outside income source so the opinions are honest.

About the author

Marc Stern has been an auto writer since 1971. It was a position that filled two boyhood dreams: One was that I would write, and two that I write about cars. When I took over as my newspaper’s auto editor, I began a 32-year career as an automotive columnist. There isn’t much on four wheels that I haven’t driven or reviewed. My work has appeared in Popular Mechanics, Mechanix Illustrated, AutoWeek, SuperStock, Trailer Life, Old Cars Weekly, Special Interest Autos, and others. Today, I am the Ford F150 reporter for Torque News. I write how-to and help columns for online sites such as and others. You can follow me on Twitter or Facebook.

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