Ram is the most improved truck brand in the JD Power report
Ram is celebrating that it is making huge improvements in the annual JD Power Initial Quality Study and that is good news for 2017 Ram 1500 truck owners. Fiat Chrysler released a statement heralding the brands improvements.
The statement reads in part, “Ram Truck is the industry’s most improved truck brand with more than a 24 percent improvement in the brand’s initial quality score from last year’s study. As a Company, FCA US improved its initial quality at a faster rate than the industry average.”
Addressing known issues
It is an important admission on FCA’s part because it acknowledges that there have been quality issues in the past but the company is taking steps to correct them. An improvement of nearly 25 percent is impressive.
Scot Garberding, who oversees quality for FCA worldwide says, “We’re pleased to see that all FCA US brands have made improvements in initial quality, especially Ram Truck with its big step up this year, My colleagues and I are focused on continuing to deliver quality new vehicles, like the all-new 2017 Chrysler Pacifica, as we continue to bring important new technologies into the market with an increasing number of exciting new vehicle launches in the coming years.”
The JD Power Initial Quality Study surveys owners and people who lease cars about problems with design and defects. Nearly 80,000 people answered questions about their 2017 vehicles.
Domestic brands improve their rankings
In the study, Ram reported 86 problems per 100 vehicles. That ties the ranking for Ford. However, Ford’s ranking is for all Ford vehicles across their entire line. Chrysler placed poorly in the IQS, reporting 102 problems per 100 vehicles, below the industry average of 97 problems per 100 vehicles. The Chevrolet Silverado rated the highest in the pickup segment.
According to information released with the study, the “Detroit Three” outperform import brands for the second year in a row but for only the third time since the study was first published in 1987.