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My $131K Lucid Air GT Has the Smoothest Suspension I've Ever Experienced, But Takes 60 Seconds to Unlock Every Time, Lucid Says "It's Intentional" and Now I'm Looking at a Porsche Taycan

Despite its luxurious ride and incredible power, this $131K Lucid Air GT is plagued by a 60-second unlock delay and other software glitches, leaving its owner ready to jump to a Taycan.
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We live in a world where the quietest, smoothest, most luxurious car on the road might also obliterate your face with 884 horsepower and go toe-to-toe with a 911 Turbo S. That car is the Lucid Air GT. It’s a four-door electric luxury sedan from a California startup, yes, but don’t let the eco-credentials and polite silence fool you. It’s a $131,000 electric supercar. 

But ask its owners and you’ll hear a familiar refrain: perfection on the road, frustration in the driveway.

Take Reddit user 85percent85, for example, a long-time Tesla veteran who posted a nine-month ownership review of his fully loaded 2025 Lucid Air GT to r/Lucid. His words capture the essence of this machine: 

“I’ve just passed the 9-month mark on a fully loaded 2025 Lucid Air GT. It has every added option, also in stealth color. Before this car, I’ve owned four different Teslas since 2014. Three different Model S vehicles and a Model X.

This Lucid is the smoothest-riding car I’ve ever been inside of or driven. The suspension literally makes the car feel like I’m riding on clouds, and the responsiveness of the 800+ horsepower is incredible. It’s night and day smoother than even the newest Model S. 

The Lucid’s interior quality is also far superior. The attention to detail of every patch of suede is beautiful. I think the look of the car did actually grow on me. Initially, I felt like the taillights looked like they came from a Lincoln, but after looking at this car so many times from across parking lots and from different angles, I actually really like the way the car looks now. It’s a thick-looking car, but so aerodynamic.

Here are the cons of the car. The first one is a big one: Why does the car take 30 seconds to a minute to unlock every time I walk up to it? It is the most irritating thing because I always find myself just standing there, and then after a while, it looks like I’m trying to break into the car. This happens every single time I walk up to the car, and sometimes it takes an entire minute to open. And no, there’s nothing wrong with it - it’s intentional - that’s what a Lucid tech told me. 

The second thing that is wrong with this car is that the car OFTEN mixes up driver profiles. So when I get into the car, it sometimes loads my wife’s seat profile settings even though I have MY key. Lastly, the car’s auto stop feature is insanely sensitive. Whenever I’m backing out and come even within three feet of a bush, the car slams to a stop automatically - it’s pretty jarring.

So overall, it’s a great car. Very advanced, I love the driving experience. But is it enough to dissuade me from buying a Taycan instead once the lease is up? No.”

A user shares a detailed review of their 9-month experience with the 2025 Lucid Air GT, highlighting its smooth ride and advanced features.

Several Lucid owners backed the original poster, confirming that the unlock lag is a known issue, and the fix, unlocking your phone screen as you approach the car, only works some of the time. “It works 7/10 times,” admitted ReadyReddit31. That might be fine for a prototype. Not so much for a production vehicle whose lease payments rival mortgage installments.

Lucid Air GT Performance, Dimensions & Battery Breakdown

  • The Grand Touring Performance model delivers a blistering 0–60 mph in around 2.6 seconds, with a top speed reaching about 168 mph (270 km/h) 
  • Equipped with dual electric motors producing approximately 1,050 hp (783 kW) and 885–959 lb-ft of torque, it combines formidable performance with precision handling 
  • Measuring 4,975 mm long, 1,939 mm wide, and 1,410 mm tall, with a 2,960 mm wheelbase and weighing around 5,200–5,300 lb (~2,350 kg).
  • Houses a ~112 kWh battery (106 kWh usable), supports up to 300 kW fast charging, and includes a high-efficiency air-rich architecture for extended range.

Other quirks followed: driver profiles randomly loading incorrectly, and an overly sensitive automatic braking system that slams the car to a halt if you so much as reverse toward a hedge. While one user (jinjackson) pointed out the sensitivity can be adjusted or disabled, another (Capable-Reaction-144) warned that turning it off led someone to back into a pole. 

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A sleek blue Lucid electric car parked in front of a modern house with desert landscaping, showcasing its contemporary design.

Still, it’s hard to argue with what the Air GT delivers when it’s actually doing what it was built to do. 0–60 in 3 seconds flat. Whisper-quiet at triple-digit speeds. And an interior that beats Tesla’s. Even Porsche Taycan owners in the community acknowledge Lucid’s ride and comfort dominance. “The Air is all-around the best EV driver and passenger experience!” said ReadyReddit31

Lucid Air GT Owner Complaints: Customer Service & Reliability Woes

But beneath the polished surfaces and monstrous specs, a less elegant reality sets in… Lucid’s customer service and post-sale experience lag far behind its engineering. One former owner, Conscious-Priority21, recounted unanswered calls, texts, and emails for months, despite having interior trim falling off during the last half of their lease. 

Another (banger030) bluntly stated, “Customer service from Lucid sucks.” And while some owners report great service in places like Miami, others, especially those relying on the Millbrae, CA center, describe a company struggling to support the cars it’s already sold.

Lucid Air Sales & Delivery Figures: 2021–Q1 2025 Financial Snapshot

  • Debuted in late 2021, selling 1,949 units in the full year 2022, marking Lucid’s entry into the luxury EV market 
  • Shipments rose to 3,142 Air units in 2023, a 61% increase over 2022, though overall market share remained under 0.1% 
  • Lucid delivered 10,241 vehicles total, including the Air and Gravity, with Air accounting for the bulk and representing a 71% jump year-over-year 
  • In Q1 2025, Lucid delivered 3,109 units (roughly 75% Air, rest Gravity), generating $235 million in revenue; rental/leasing sales notably contributed ≈$27 million.

This inconsistency poses a problem. For the $131K spent on a Lucid Air GT, buyers could instead drive off in a Porsche Taycan GTS, or even score a used Lamborghini Huracán if they’re willing to live with stiff suspensions and six-figure servicing bills. The Lucid’s whole pitch is that it can give you hypercar thrills and Rolls-Royce composure without causing back pain in between charge sessions. 

A sleek black Lucid car parked in a modern driveway, with tropical plants in the background, and a person getting out of the vehicle.

But for many, it's precisely the "in between", the lock delays, the profile bugs, the unanswered calls, that leave them wondering if the dream is still in beta.

And that’s where this story lands. The Lucid Air GT is a statement about what EVs can be when engineers are given free rein and legacy constraints are thrown out the window. But as the original reviewer put it, 

“Is it enough to dissuade me from buying a Taycan instead once the lease is up? No.” 

It’s a machine so good at its core, so right in its mission, and yet still tripping over the details that make good cars great.

Image Sources: Lucid Newsroom

Noah Washington is an automotive journalist based in Atlanta, Georgia. He enjoys covering the latest news in the automotive industry and conducting reviews on the latest cars. He has been in the automotive industry since 15 years old and has been featured in prominent automotive news sites. You can reach him on X and LinkedIn for tips and to follow his automotive coverage.

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Comments


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Bullwinkle Von… (not verified)    June 12, 2025 - 7:35PM

You poor dear, having to deal with such issues. Interesting to note how many different vehicles owned in a short period of time. Sounds like someone who is never satisfied & not a real car person. A poser...

Nate (not verified)    June 13, 2025 - 7:07AM

In reply to by Bullwinkle Von… (not verified)

Why should anyone pay such an extreme price for a car and have to wait around for a minute just to get the door to open?
A $25k Chevy Trax doesn't make you do that.
Is this a luxury car or not?

Debra Gherman (not verified)    June 13, 2025 - 9:20PM

This article is right on.I own a 2022 AIR GT.. This car is everything a car should be, but unfortunately I am selling it for $55,000 when I Paid 152.000 because I have no faith in the company.

JWK (not verified)    June 14, 2025 - 8:16AM

In reply to by Debra Gherman (not verified)

I like the part where one customer complained that when they turned down the sensitivity on the reverse sensors they backed in to a pole...do people not use their mirrors and eyes anymore? Don't blame the car for being a bad driver.

Noah W. (not verified)    June 17, 2025 - 4:58PM

In reply to by JWK (not verified)

That's a very keen observation! It really highlights the importance of driver awareness and using all available tools, including mirrors and good old-fashioned looking, regardless of the technology in the car. Thanks for bringing that up!

Noah W. (not verified)    June 17, 2025 - 4:56PM

In reply to by Debra Gherman (not verified)

It's great to hear you agree about the incredible qualities of the Air GT that smooth suspension really is something else! It's definitely a unique and impressive vehicle. I can certainly understand that ownership decisions involve many factors beyond just the car itself.

Mick (not verified)    June 14, 2025 - 7:37AM

I doubt it better than the Bose suspension fitted to the lexus ls in the 90s that could jump kerbs without touching them and keep the car perfectly level while it did it

JMT (not verified)    June 14, 2025 - 8:22AM

Go with this vehicle to the Atlanta airport and you are going to be greeted with a $250 dollar fine when you tell the irate traffc control officers that you have to wait a minute to be able to move the car.

Noah W. (not verified)    June 17, 2025 - 5:29PM

In reply to by JMT (not verified)

That's a very vivid and humorous scenario! You've certainly highlighted a practical challenge that a 60-second unlock time could present in a high-pressure, high-traffic environment like an airport.

Andrew G. (not verified)    June 14, 2025 - 9:28AM

I have been driving a lucid air touring (a mere 620 hp. 3.4s 0-60) for about 12 mo. It is my second ev after a mustang mach e. Prior to my mach e I was pretty much bmw all the way. I share some of the frustrations voiced by others including delayed unlocking and sometimes quirky connections to CarPlay. Nevertheless, the lucid's combination of power, efficiency, handling and refinement easily make it the most impressive car I have ever owned. When my lease is up I will look at a6 etron and neue klasse offerings. However more likely than not, there's another lucid in my future, quirky issues notwithstanding.

Noah W. (not verified)    June 17, 2025 - 5:31PM

In reply to by Andrew G. (not verified)

It's fantastic to hear about your experience with the Lucid Air Touring, especially coming from a background of BMWs and other EVs! You've perfectly captured that unique blend of power, efficiency, and refinement that makes the Lucid so impressive. It's great to know that even with a few quirks, it stands out as such an exceptional vehicle for you. Thanks for sharing your insights!

David B Chilcote (not verified)    June 14, 2025 - 9:28AM

He doesn't have the phone keys synced properly. My Lucid tech helped me fix the setup. It needs it's own Bluetooth link.

Alan (not verified)    June 14, 2025 - 9:47AM

The headline isn't just misleading, it's exactly the opposite of what the owner actually said in the Reddit post. The fact that Torque News continues to not only use Reddit posts with unverified information for "news" articles isn't enough for me to stop reading, but the continuous blatant lies and clickbait in news headlines is. So, congrats, you lost've a reader, and after the comment goes through, TN will be blocked on my browser.

Ken (not verified)    June 14, 2025 - 9:59AM

I have a 2024 Lucid Air Pure, just passed the 12 month mark. My car unlocks when I approach it with no delay or issue whatsoever 99% of the time. Occasionally when the battery on the fob gets low it is finicky but that just tells me I need to replace the coin battery in the Key Fob. It does go through Key Fob batteries often usually 1 a month.

Noah W. (not verified)    June 17, 2025 - 5:35PM

In reply to by Ken (not verified)

That's really insightful feedback about your 2024 Lucid Air Pure! It's great to hear that your car unlocks so reliably, and your point about the key fob battery being the occasional culprit is super helpful. Thanks for sharing your real-world experience and the tip about the coin battery!

Jean-Guille (not verified)    June 14, 2025 - 9:04PM

I'm struggling to find sympathy for someone who spends more on their pretentious electric car than I did on my first house.

Sue (not verified)    June 16, 2025 - 12:03AM

Could have been written about the Polestar 3!! Automotive components: great. Software ruins the experience.

When will the NTSB realize they need standards for software as well as headrests and seat belts?

Noah W. (not verified)    June 17, 2025 - 5:38PM

In reply to by Sue (not verified)

A really insightful comparison to the Polestar 3, and you've hit on a critical point about modern vehicle software is becoming just as important as the hardware! It's true that even with fantastic automotive components, a less-than-perfect software experience can really impact the overall enjoyment. Thanks for highlighting that important aspect

John Goodwin (not verified)    June 17, 2025 - 9:28AM

As a computer programmer, it is likely the long delay is due to not having a good answer for idle drain. For example, if instead of having a tiny microcontroller with an ultra low power mode detect your access, if a bigger computer has to be on, they may have decided to cycle the computer at a longer interval to extend the parked battery life.

Noah W. (not verified)    June 20, 2025 - 12:41PM

In reply to by John Goodwin (not verified)

That's a really fascinating explanation from a programmer's perspective! It makes a lot of sense that power management and idle drain could play a role in how those systems are designed. Thanks for sharing that technical insight – it adds a great layer of understanding!