Why Ford Customers Don’t Trust Ford Dealerships to Fix Their Cars

It’s Matter of Trust and Distrust

Do vehicle owners tend to trust the dealerships they bought their car or truck from to provide only the best care and service possible to ensure continued customer loyalty? Many of us do. However, in some cases this is a mistake.

Today, we will learn from a recent FordTechMakaluco YouTube channel episode, in which an experienced Ford mechanic---disgusted by how dealership service centers are treating their customers---reveals to viewers a real-world example of a beautiful 2017 Ford Explorer that has obviously had immaculate care from its owner…but not so much by Ford service department mechanics.

What makes the story even more remarkable is that not just one, but two separate Ford dealership service centers worked sequentially on this beloved truck attempting to swindle its owner out of thousands of dollars in service and repairs---that did not really happen.

In the video, we will discover ways that some dealership service centers learn to cut corners and fraudulently charge their customers with bogus repairs using tactics liked canned sealants to fake a repair when a vehicle is still under warranty.

That said, here is the video in its entirety that serves as a good lesson on how a good mechanic can catch another mechanic’s scams.

Hey Ford! This is Why Your Customers Don't Trust Ford Dealerships to Fix Their Cars!

And finally…

For additional articles about how car owners are getting scammed by service department mechanics, here are some selected informative articles on a “Car Repair Scam Outed by Mechanic is a Lesson to Car Owners” and a “Common Brake Repair Scam in Major Name Tire Centers.”

Timothy Boyer is Torque News automotive reporter based in Cincinnati. Experienced with early car restorations, he regularly restores older vehicles with engine modifications for improved performance. Follow Tim on Twitter at @TimBoyerWrites for daily new and used vehicle news.

Image courtesy of Pixabay