Harbor Freight's Dirty Little Secret Response by Harbor Freight Execs

I do not keep receipts. However, from HF, I DO. Reason being - 98% of the time, I will return it for not performing as expected. HF tools are disposables.

Harbor Freight is good for some I expensive stuff, roll of tape, zip ties, etc. Tools ? If your serious about tools then this is the last place you will go to if at all. Cheap, inferior products, no good.

Great video. You told it like it is. Comments about tool use seems spot on. I have bought numerous tools fromHF and have had no problems,but they are tools that get limited use.when there was a problem there was no hassle in returning the item. HF is a what you see is what you getboperztion. Great videos Dave!

Harbor freight tool quality has been exceptional. I use a lot of their power tools daily for years. The Bauer line hasn't failed me and it's a fraction of the cost of the big names. Do they have the highest torque? No but it's enough to allow me to maintain my two trucks and trailer. The batteries last all day while I work. I'll gladly pay 1/4 of the price of Milwaukee

My experience with HF has been excellent. After diligent research I have purchased many of their tools. I am a heavy duty user of tools. As with many other popular brands, there are sometimes problems. The difference is HF does not argue about returns whereas other brands make you jump through hoops.

I bought a 1inch socket at harbor freight about 24 years ago to rebuild my Cummins engine in my semi truck since then used these socket set to remove a engine and transmission in another truck and in 2019 rebuilt that same cummins engine again .I have used these 1 inch sockets to do othere jobs on vehicles also it is 2023 and I still have the 1 inch set that I believe I payed under 40.00 dollars for in all these years not one socket , rochet or extension has ever broke the set is still in the original metal box I have had other tools I have bought and had to replace because they wear out .

I have used hf tools for a few decades. My primary field is mechanical. The early days their tools weren't that durable, I started using them over the last 10 years professionally and have had very few issues

I buy tools from wherever i can find what I need at what I consider a fair price and what that means is there aren’t any Snap-On, MAC, or Milwaukee tools in my shop. I am a serious DIYer and have gotten tangled up in some major re-modeling, basement finishing, and household repairs. I’ve also tackled car repairs that most people wouldn’t touch like replacing AC compressors and changing out wheel bearings. I buy a lot of HF tools, mainly from the “best” category because they look and perform like better made tools. You can often tell if a tool is low quality, things like loose knobs, things that don’t line up and so on, or they just aren’t up to the job, like a welder that I returned for the next step up. I haven’t had a tool fail or break so I am satisfied with what I’ve purchased from HF. What I DON’T like is their coupon strategy. You have to look through dozens of coupons to see if there is one on something you need and there are too many exclusions, mostly from the high end lines and the power tools, so I consider them pretty much useless.