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Subaru settles in oil consumption lawsuit

Subaru has agreed to settle in the oil consumption lawsuit filed against them in 2014. What will Forester, Outback and Crosstrek owners get in return?

Owners of Subaru Forester, Outback, Crosstrek, Impreza and Legacy are getting compensation from Subaru from the oil consumption lawsuit filed against them. According to Law360, Subaru of America (SOA) has agreed to compensate the drivers who filed the class action suit. SOA agreed to extend warranties and reimburse drivers for certain out-of-pocket costs from the alleged defect that is causing their vehicle’s engines to use excessive amounts of oil.

Last week, the drivers in the lawsuit told Law360, Subaru has agreed to extend its 5 year, 60,000-mile warranty in respect to the alleged defect to an 8 year, 100,000-mile warranty. SOA will also reimburse certain expenses for vehicle repairs, rental cars, towing and the purchase of up to six quarts of oil per vehicle with appropriate proof. According to the report, the drivers urged the court to grant preliminary approval of the settlement and schedule a final approval hearing.

Subaru owners are happy with the settlement

The Subaru owners appear to be happy with the settlement and said the agreement will provide most proposed class members with the same amount of compensation they would have obtained if the case went to trial. Subaru also agreed not to oppose up to $1.5 million in attorneys’ fees and costs associated with the case. They will also pay the nine named plaintiffs $3,500 each in incentive awards. Matthew D. Schelkopf, an attorney for the drivers, told Law360 in an email sent last week, “We are very pleased with the terms of the proposed relief for class members under the settlement agreement.”

Subaru makes it right with these nine named plaintiffs

Subaru knew there was a problem with certain Subaru engines and they needed to make things right with these customers. This settlement shows they are doing that. The report says, Subaru believes “the settlement is in the best interests of their respective clients.” What will this mean for Subaru owners who are still experiencing excessive oil consumption?

In the report by Law360, according to the proposed settlement of the lawsuit, Subaru also agreed to offer a free oil consumption test for all current owners and lessees and perform any technical service bulletin repairs connected to the alleged defect. Yet this is not anything more than Subaru has already been doing. Current owners who are having this issue will continue to deal with their Subaru dealer to get their individual problem addressed. This settlement will not help those still dealing with excessive oil consumption. The vehicles affected most seem to be 2011-2014 Forester (2.5-liter engine), 2013 Legacy (2.5-liter engine) 2013 Outback (2.5-liter engine) 2012-2013 Impreza (2.0-liter engine) and 2013 XV Crosstrek (2.0-liter engine). Check with your Subaru dealer for any new technical service bulletin repairs connected to the “alleged” defect.

Source: Law360

Comments

Fred Johnson (not verified)    March 7, 2018 - 8:05PM

Shame on Consumer Reports for continuing to recommend Subarus in their top vehicle picks listings. They completely ignore the engine oil burn issue. My 2012 Impreza, bought new, burns 3 qts of oil every 3750 mile oil change. Subaru told me to take a hike when I complained since that amount of oil consumption is within their specs. I've never had a car burn this much oil and I've owned 20 or more vehicles over the years. I'll stick with Honda and Toyota from now on. Subaru should be ashamed for not helping out customers like me. They lost a customer for life and probably every person I told this story too also.

Ryan (not verified)    March 9, 2018 - 5:24PM

I have a 2012 Forester I bought in Oct. 2016. Had 99k miles on it. I noticed the oil was lower than it probably should have been so I was putting in probably about a quart every 2 to 3k miles. During the summer of 2017 I brought it in because of intense knocking in the engine. They said there was hardly any oil in it and it’s at that time I found out about these oil issues. They said that the previous owner brought the issue up to them and Subaru gave them an option of replacing the front/short block (don’t know what that is, I’m not a car guy) or extending the warranty to 100k miles. The owner at the time chose to extend the warranty.

Now I brought it in to the dealership and they said the cam carriers are leaking oil. Since they have to remove the engine anyway they recommended replacing all of the gaskets and resealing the whole thing. Quoted me $3,000.

I originally bought this car with a premium extended warranty for the purposes of making sure anything that did go wrong could be covered. The fact that this whole issue is not being covered really upsets me. Even though it was addressed with the previous owner, it doesn’t fix the problem! I feel the dealership should have stated this is a known issue and told me what the previous owners decided to do about it. Then even with the extended warranty I probably would not have bought the car.

Does anyone know if Subaru is covering the cost to actually fix this problem? Reseal the engine and/or cam carriers? Or have they decided not to deal with it? I’ll be calling them anyway but I’m looking for some guidance. Thank you!

DeaAnna (not verified)    March 21, 2018 - 2:56PM

I have a 2011 Forester. I have had 2 New short blocks put in and within 3000 miles I was down 2 qts of oil. This 2nd New block just failed another Oil consumption test. I am getting sick of my car being the shop for weeks getting a new lock put in. I have yet to be offered any deals or compensation. They do give me a loaner car.

Mark Hadar (not verified)    May 20, 2018 - 9:30AM

I have a 2014 Outback with a 2.5 boxer engine. At 35,000 miles it was running through oil so Subaru replaced the block, at 76000 miles then head gasket failed as leaking so Subaru replaced it after weeks of in the shop. At 77,000 miles when accelerating to pass produced a extremely load noise, lost power and oil light came on. Oil level was fine had to be towed to dealership. Subaru has yet to find the problem after weeks in the shop as according to them "deep into engine and not a rod issue". The above lawsuit extended the powertrain to 100,000 miles for 2013 Outback engine. What about 2014 Outback models?

Olsaf (not verified)    May 24, 2018 - 10:25PM

I’ve always used full synthetic oil in my 2011 Tribeca (3.6, 6-cyl) since I bought it brand-new with 11 miles on it. I have been following directions in the manual: full synthetic every 7,500 miles. Most oil changes have been done at the dealer, some at other shops, but always top brand full synthetic oil was used. I used to add about 1/2 qt about every 2,500 miles in between oil changes.

It had been smooth sailing until it hit around 50,000 miles, when it started consuming double amount of oil of what it used to be.

Just after latest full synthetic oil change at the dealer at 60,000 I found that 1-1/2qt was consumed in less than 2,700 miles.

And so the car has just ran out of the warranty, and here you go - the dealer is suspecting I might have defective short block in my 3.6 6-cyl engine and I’m facing a $5,000+ out of pocket repair.

Given amount of issues in Subaru engines shared in stories above and below, it would be wrong at very least and quite responsible at most to bring up another law suit against Subaru. But this time not only to make them fix and reimburse, but also to make them admit either the engines were defective or admit that this kind of oil consumption is normal for Subaru engines and make sure it is advertised as such, and is described as such in the technical documentation, including the owner’s manual. Modern Subaru engines - would not miss an opportunity to gulp a quart of fresh modern full synthetic oil.

Imagine new Subaru selling point in year 2020: Nothing can be better for a Subaru engine than a quart of fresh oil each 1,500 miles - let’s burn all the oil that is left on Earth together! Such a green and forward thinking company!

Abel Martinez … (not verified)    July 19, 2018 - 2:16PM

My engine is knocking now took it to the dealer has 77000iles they won't pay because I brought it to the dealer with a quarter of oil left in. They have been the only ones dealing with it haven't had it for a year yet 10 moths only. 2 oil changes only perform by them don't make it to the 3rd one extended warranty third party Subaru don't want to pay for repairs they're pointing fingers at me (owner)

John Belluardo (not verified)    August 8, 2018 - 7:36AM

we have a 2014 outback and have to add oil between changes. Our dealer would not do an oil consumption test, so we travel with a few qts of oil on long trips. This was our first and last Subaru.

Julie Sawtelles (not verified)    August 17, 2018 - 11:02AM

bought a '17 impreza in CT. after 1500 mi and almost every 1500 mi after that the oil light came on and I'd take it in to the dealer to top it off with 1qt. they kept telling me that there were only 2 cameras to put in the engine to monitor where the oil was going in the whole NE states and I was just in line behind everyone else in the NE states to receive one. I've had the car since apr '17 and here we are on 8/18 and the dealer called today and told me that they were going to replace the engine. not sure if this had anything to do with the multiple surveys I filled out online and on paper detailing how they were stonewalling me in fixing my problem. hopefully this replacement will take care of the issue. this engine has 22k on it and had two separate consumption tests done up to now.

tiffani (not verified)    December 18, 2018 - 12:52PM

Short block was replaced but now I have low gas mileage it used to hover around 30 MPG and now is only 23 MPG - anything i can do about that?

Shawn (not verified)    January 11, 2019 - 4:49PM

This is a joke. They didn't settle nothing. I took my car in and the tech put in 6 quarts verses 5 quarts and when I returned the car for completion of the oil test it came back as no oil used. It used 1 quart of oil which brought it back down to the full level. What a bunch of BS. I will be putting out my comments out on every site I can find and will be returning their corporate survey with my remarks. I thought Subaru was a good corporation and would fix the problem, but I guess this shows their real motive--Corporate Greed!

John loebig (not verified)    June 5, 2019 - 2:31PM

I have a 2019 Crosstrek with 5974 miles
Dealership just removed motor and resealed cam carrier because of oil leak
It’s a 6 speed manual and also has clutch issues
I’m sorry I bought Subaru

Jean Crispens (not verified)    July 3, 2019 - 11:39AM

I have a 2016 Forester, bought new, and have just learned that it has the same oil consumption problem which Subaru settled in a class action lawsuit. I am also learning that many 2016, 2017 & 2018 Foresters are still burning oil. The expected repair is between $3000 - $8000 to repair this so I am seeking out other owners that are dealing with this same issue The service manager is trying to build a case in order to speak to Subaru of America. If this does not pan out, I am taking this to SoA in New Jersey. I am trying to create a list of customers having the same problem so we have collective evidence that Subaru did NOT fix the piston ring problem and possibly launch a second class action lawsuit. I need at least 40 plaintiffs to even get a lawyer to take the case. You can email me at [email protected]. Please make the subject line, “Another Unhappy Customer” so I know it is not spam. Just describe the problem you are having. Subaru needs to be held accountable, apparently, again.

Wendie (not verified)    July 24, 2019 - 1:04PM

In reply to by Jean Crispens (not verified)

I have a 2015 Subaru Forester that is consuming oil. I purchased it in 2014 and did not purchase an extended warranty. I did not have any known problems w my car’s oil consumption until this summer when my low engine oil light came on. I checked the dipstick and there was no oil on it. I added the recommended quart of oil which brought it between the two circles on the dipstick. I was not due for my next oil change until October or in another 2k miles. But the oil looked gritty and dirty.

Then, I took it into our Subaru dealership; they did an oil change and a 1200 mile oil consumption test. This is where I currently am. Subaru said I am not leaking oil and may need to have more frequent oil changes. They put in 6 quarts of oil. They also told me since my warranty recently expired, the price of the oil change and test is my responsibility. They also told me that my 2015 does not qualify under the class action lawsuit.

I also spoke to Subaru about a trade-in and they are offering me thousands less than kelly blue book. My car is in excellent condition w low mileage and the only concern is the oil consumption. Logically, if Subaru does not see their oil consumption as an issue, wouldn’t they offer me more for my car?

Kim Curtis (not verified)    November 25, 2019 - 8:40AM

In reply to by Jean Crispens (not verified)

You can count me in. I went in to have a clutch replaced at 36k! 6 weeks later my oil light came on and my mechanic said I was down a quart and a half of oil. I had the oil changed maybe 8-10 weeks previously. I took it into the dealership who said that my car had a problem maybe 1 in 3-4000 '16 Subaru Forester's had - leaking cam carriers on both sides. They said they would re-seal it with Subaru's own special sealant and it would be better than new (factory) when I picked it up. A week later they had done nothing and said they wanted to do an oil consumption test. I told them I was worried about the car and how could they do an oil consumption test if the car was leaking oil? They agreed to seal the carriers first. I'm picking it up today and they are doing the consumption test now. I see from these posts I should make sure they didn't overfill the oil tank so, thanks. But at this point, I don't have confidence in this car. It's at 38k and is 3.5 years old. I moved and have a lot of driving to do now and I need a reliable car. If this car is one in 3-4k cars that has problems then as far as I'm concerned, they sold me a defective car? I don't want this car any longer. I'm wondering if they will let me trade it in for another 2016 for what I owe on this one... about 12k? I'll take a less problem-plagued model even... maybe the crosstrek? But... this specific car will be hard to sell at the end of next year which I plan on doing with it's 'iffy' history. Has anyone out there tried to trade in?

Arulselvam (not verified)    July 23, 2020 - 9:00AM

In reply to by Jean Crispens (not verified)

Count me in pls , 2011 Subaru Forester 2.5X with same issue , driven 14000kms and consumed the full oil it came with plus a quart/500ms refill, Subaru topped up oil for free this time and waiting to finish my 1000kms to calculate

Cristina Dolor… (not verified)    August 25, 2019 - 12:26PM

I have a 2014 Subaru Forester and I have the oil changed like clockwork every 6,000 miles as the dealer recommended. After about 1000 miles the oil light comes on and I have to put in a quart of oil. This happens more when I run the air conditioner in the car. I may be rethinking Subaru when I look for another car.

Shawn (not verified)    September 1, 2019 - 11:03AM

I've already made up my mind and I'm going back to Toyota. I've talked to a couple of people at work that has oil consumption problems with their Subaru. Not sure how long Subaru can keep this up, but everyone I talk too who is considering buying a Subaru, I steer them away and tell them to do the research themselves. It wouldn't be too bad I guess if it was just once model, but seems their engineering department has a bunch of flunkies.

Jim Werth (not verified)    June 15, 2020 - 12:43PM

Am I between a rock and a hard place not have my 2009 (part of the new model redesign) not a part of this lawsuit and issue?

Just under 100,000 miles we had issues. Oil consumption test supposedly states 1 quart per 1,000 mile burn rate is okay. I had 4.2 quarts, topped off another quart by dealer after 500 miles and I'm bone try before expected oil change.

Shawn (not verified)    June 17, 2020 - 9:41AM

Just been driving normal to and from work and haven't been doing any excessive speeding or anything else. Check my oil and it was low again. Added about 1/2 quart of oil. I've never had this type of problem with any other vehicle (Toyota) I've driven. My 2013 XV Crosstrek just went over 40K a few months ago so it's not a high mileage that's causing the problem. It's shoddy engineering on part of Subaru. Never, ever again will I buy from Subaru and I keep telling as many people as I can, DON'T BUY SUBARU. And when they ask why, I tell them just do a search on, "Subaru Consumption Issues" and they will see why.

Arulselvam (not verified)    July 23, 2020 - 8:55AM

Hi Guys,

I have owned a 2011 Subaru forester for a year now it came with full oil , I have driven 14000Kms since June 2019, last month the Oil dipstick was indicating no OIL and i took it to the service center they topped the oil and have asked me to drive 1000kms, Infact its the second time i took it to them the first time i was in last September last year i topped 1 quart/500ml but service said the oil level is fine though dip stick indicated low but they showed me that we have to start the engine and check the oil , So now they have filled it full on the dip stick and i'm driving it to see how it goes , There is no oil leaks or smoke in the engine

Arulselvam (not verified)    July 23, 2020 - 9:28AM

My 2011 Forester has Burnt the full 5.5 + 1 for 14000kms so far wit no oil , so it has been topped up again to full levels by Subaru dealer to measure the oil consumption and they said they arent aware of the oil consumption issue?! Is this enough to demand an Engine replacement?

Jim Werth (not verified)    January 12, 2021 - 12:56PM

In reply to by Shawn (not verified)

Six weeks ago I got a note from Subaru USA saying they would not "participate" in helping to resolve my oil consumption issue as that would have been covered through warranty. Since my particular model year (2009) didn't fall in line with the class action settlement, I'm screwed. My hunch is shoddy pistons or material but not willing to spend $1500-$2000 just to take the engine apart to find out. My wife and I decided that we will fill oil well, as needed, to get through another year -- maybe two -- and invest in a non-Subaru engine. You tend to shrug off things like engine oil burn rates that are acceptable because you have a new vehicle and everything is pristine. Fast forward to 100,000 miles and you start rethinking your decision when issue arise.