Toyota's Scout Nav App vs. Android Auto and Apple Car Play
John Goreham's picture

Toyota's Scout Navigation App vs. Android Auto and Apple Car Play

We look at the ratings and functionality of Toyota's navigation app partner, Scout, and compare it to Apple Car Play and Android Auto's navigation ratings.
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Toyota made a key decision with regard to the compatibility of its infotainment system a few years back by deciding not to adopt Android Auto and Apple Car Play. These apps enable users to connect their phones to a compatible vehicle's infotainment system and easily interact with the key functionality of one's phone. For those who have not tried them yet, yes, of course, there are safeguards such as limits on the interaction while the vehicle is moving. Those who have used these excellent apps know how well they work, and what the benefits are, but let us list a few here.

Apple Car Play and Android Auto Advantages
The biggest advantage is that all of the content you want is "free", meaning the app costs nothing, there are no advertisements, and no subscription. Furthermore, the information in your phone, such as your preferred routes, who you frequently phone, and your music, are all right there waiting for you. In the car, the navigation function is key to the success of these two apps. They can do a better job than in-dash navigation systems and cost nothing. There are also no "map update" charges, like there are with automakers' in-dash systems.

PC Magazine gave Google Maps a rating of Excellent and points out that Waze was acquired by Google and now its data and real-time traffic conditions are part of what drives Google Maps. Apple Maps is no slouch either and whichever team you are on, the chances are you use them all the time.

Scout GPS Link By Telenav

Scout is less well known. Why Toyota opted out of the app interface that almost every car buyer and almost every cell phone user wants is unclear. What is clear is the folks who use Scout are not very impressed. On Google Play, the current version of Scout earns just two stars. The vast majority of reviewers give it just one star. Apple's iTunes rating for Scout is similar.

The comments under our Toyota stories have started to reflect Toyota's Scout choice. One recent comment under an entirely positive story about the 2018's Camry sales success is typical. Graham wrote, "I spent some time in a 2018 Camry XSE at a local dealership. I'm afraid Toyota has lost me as a potential customer over their refusal to support smartphone integration (Apple CarPlay / Android Auto). One of the reasons I wanted a new car was so I could see Google Maps on the dashboard display, but you can't do this with the new Toyotas. Toyota uses something called Scout GPS for navigation. I was not impressed with the user interface (and read the horrible reviews on the iTunes Store). So, it will be a 2018 Accord for me."

Toyota has fought hard to earn a legion of loyal owners (and the author is one of them). Unfortunately, Toyota is putting buyers in a position now of having to choose between Team Apple or Team Google and an application with poor ratings and almost no brand recognition. Given the passion Google/Android and Apple users have for the products they now integrate so fully into their lives, it is an unfortunate choice to have to make.

For information direct from Toyota on the benefits of Scout GPS Link, please see the company's overview.


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Comments

Camry makes navigation an unsolvable problem. Scout is absolutely the worst!!!!! Toyota will deserve and will have business loss!!!!!
I have been toyota user for 17 years; unfortunately I will never buy Toyota any more. This scout GPS has really made my experience the worst. It's absolutely trash. I genuinely hate this Navigation App.
They are losing me
We purchased 2 2018 Camry SE Hybrids a week ago and yes Scout GPS is horrible, if it even works. The fact that you have to have the app open & plugged into the USB to show the map is rediculous. My wife's iPhone 7 in her car will connect to show the map about 50% of the time. My iPhone 6 has NEVER been able to connect in my car to show maps. Plus side, I spoke with my friend at Toyota and he said they are going to be releasing Apple Car Play through an OTA update to all vehicles with Entune 3.0. He estimated it will be released by either the end of 2017 or early 2018. I did not ask about Android, but would assume it will be released as well.
That would be huge. I have asked Toyota is they have any official info this, thanks. FYI, Apple Car Play and Android Auto require plugging into a USB as well, but it's worth it. Alpine is working on a non-lug-in version, but no OEM has yet adopted it.
I’ve had four Toyota’s so far. Loved every one of them, including the latest, a Highlander AWD. But Toyota have lost me as a customer due to the lack of support for Car Play, and their dreadful software which is so bad it beggars belief. My next car will be a BMW or a Volvo. And once I’ve made that shift, and become accustomed to a different kind of car, what’s going to induce me to go back to Toyota, I wonder?
We bought a 2018 Camry hybrid 2018 on December 29. The dealer told us Scout navigation is the wave of the future. If that’s true, we will all be lost in a very short time. We love the car, but hate, hate, hate the cheesy Scout navigation app. It freezes, then won’t reload constantly. If you’re thinking of buying a Toyota, I would keep looking. We’ve been loyal Toyota owners for many years. We’re done.
Not sure, who these people are at Toyota not to adapt Car Play and Android Auto! I wanted to get 2018 Toyota Camry hybrid XLE, changed my mind noting that they don't support Car play, though I drove only Toyotas for the past 25 years !!! 8 Toyotas and 2 Hondas in family. No more Toyotas as we can't use our iPhones effectively...
I agree with you fully and I want then to replace it with a different GPS I think I should see a lawyer for telling me it’s a great GPS I bought a 2018 xse and it has the worst GPS ever!!!!!! Apple has the best!!!! It took me to a dead end twice Tells me I am at home and shuts off when I am not at home!!!! I never want another Toyota if they do not change it in my car. I spent a lot of money I have been a Toyota girl for a long time. Not now I will speak to someone and found out why Toyota lied to me and gives me the worst GPS in the world
I purchased a 2018 Toyota Camry. I absolutely hate the Toyota Entune App and Scout. The app never works. Every other day I receive an error message. To get rid of the message I'd have to uninstall the Entune App on my phone, then reinstall it. It works for a few days then the same thing again. I also do not like the Scout app. I'd rather the maps app on my phone or waves. I'm really disappointed with Toyota. For the cost of these vehicles we deserve to have apps that work and are compatible with our devices to remain hands free whether it's droid or apple. Toyota needs to do better.
Scout is awful, and I can't believe Toyota would choose to go with such a lousy product! The navigation system in our 2018 Camry is pretty much useless. It freezes, it tells us to turn on non-existence streets, it gives a short distance warning before we are to cross all traffic lanes and leave the expressway, etc, etc. We've been loyal customers of Toyota for the past twenty years. This is the last Toyota we'll purchase unless Toyota fixes this navigation system. I wish we would have never purchased this 2018 Camry!
If you buy a Toyota make sure you have a paper map with you. Toyota navigation sucks. Toyota could not have possibly tested scout navigation or they decided sell the vechicle and screw the customer with a useless navigation system. Scout will stop working or will say can not connect with the system try again latter. That does you a lot of good if in traffic and have no navigation cause it stopped working. Save yourself a lot of aggravation and buy a Garmin or some other navigation system
Toyota is beating a dead horse if they think that scout gps has any good qualities. Toyota owners should unite and tell Toyota we are done and that Toyota has lost us as future Toyota buyers. There must be lawyers who are toyota owners who are upset with Toyota and start a class action suit to get toyotas attention?
Yes it’s terrible Mine took me to a dead end !!! Do not understand why they do not have Apple play If I knew about this awful GPS I would of never bought a Toyota I had to hook up a old gps Garmin that I had since the 90’s and did a better job then Scout I wish I can use my iPhone map They should of told me about this aweful gps Waste of my money ;( I hate it
How come Toyota or Telenav will not reply to any of the comments that are printed above?
I agree!!! Do not care about their customers unhappiness with The worst GPS? Why we cannot have appleplay in our new cars? I pay extra for this GPS? Not right at all