I Initially Thought My 2024 RAV4 Hybrid Was Perfect, But 10 Months In, Toyota's Quality and Reliability Are Not What They Were 5-10 Years Ago

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You can learn a great deal about a car from its owner after they've owned it for a year. Curt and his wife purchased a 2024 Toyota RAV4 Hybrid a year ago. However, he has a warning for buyers. Check out what he says about the compact SUV before you buy. 

Curt Saland has valuable information for Toyota RAV4 buyers. 

Curt and his wife purchased a 2024 Toyota RAV4 Hybrid about a year ago. It was August 10, 2024, when they bought the white 2024 XSE Hybrid. 

Curt says on the Toyota RAV4 Facebook discussion group, "We were going to wait for a blue one to come in as I don't really care for white cars. The local dealer had only one new RAV4 show up due to a dealer trade. The salesman didn't even know it was there. We drove it, and my wife ended up liking the white with the black accents."

Here is Curt's dialogue on the RAV4 Owner's Facebook page on why he bought the compact SUV and how his view of the vehicle changed over the year. Here is Curt's revealing experience, along with what RAV4 buyers need to know. 

Why Did They Choose the RAV4?

Curt and his wife were smart in their approach, renting a RAV4 before making a purchase and taking it on a comprehensive road trip to test its performance thoroughly. This level of preparation is far more insightful than a brief 15-minute test drive at the dealership, and it's the kind of thoroughness that potential buyers can appreciate. 

He says, "We rented one in July for an 11-day road trip across six states in New England and drove it 1400 miles. Four adults, four bags of luggage, four backpacks, and a 48-can cooler full of ice drinks and food. I hand calculated the fuel mileage for the whole trip, and it was right at 40 MPG."

"It was a mix of driving fast over the speed limit, town driving, and going up and down steep mountain roads."

They liked it so well that they decided to trade in their 2017 Toyota Sienna, which had 110,000 miles on it. 

"We traded our 2017 Sienna with 110,000 miles, loved the minivan, but decided we no longer needed a daily driver that big, as our kids are growing up and driving on their own. I will miss the van, but not the 18-26 mpg."

How Much Did Curt Pay For the 2024 RAV4 Hybrid?

"Some dealers in Iowa were offering up to $700 off MSRP," he says. "We got ours down $500 off MSRP. I would have liked to have done better, but the RAV4 hybrids are currently the most popular and fastest-selling cars. Every Toyota dealer told us that they are almost all sold by the time they are delivered, and they have none on the lot. The sticker price was $43,300, so we paid $42,800. + tax, title, license, and $179 DOC fee."

How did Curt and his wife like the RAV4 Hybrid after two weeks?

They were impressed with the gas mileage as they drove it in town, its safety technology including the, touchscreen, leather interior, and iPhone pairing. 

After just two weeks of ownership, Curt and his wife were still buzzing with excitement. They were impressed with the gas mileage, the safety technology, the touchscreen, the leather interior, and the iPhone pairing. Their enthusiasm was understandable, and it's the kind of initial thrill that all new owners experience. 

Will this kind of excitement last beyond two weeks?

"Update after two weeks of ownership! We have had many new vehicles through the years, but this one takes the cake for the win. All the cameras and safety features, the large screen, Apple CarPlay, and soft-touch leather seats. Most of all, the fuel mileage is unreal."

We drove 385 miles in the first two weeks and didn't even use half of the tank of fuel. I put gas in it today, and I'm amazed; I even tried to top it off after it stopped the first time. The gas gauge reads full, and it only took 4.9 gallons." 

"That calculates out to 78 MPG. Are others experiencing these numbers, primarily while driving in Eco-Drive mode and Eco-AC mode in town? This is just the hybrid model, not the prime WOW!" 

Fast Forward 10 Months - How Does Curt Like the RAV4 Hybrid Now?

Curt responds to a question on the Toyota RAV4 Facebook Discussion Group page. 

Jamie Henderson asks, "I've never owned a RAV4, but it's at the top of my list when I get a new car in the next 6-12 months. I want to ask a few questions, if that's ok?" 

"First, how many of you are taller? I'm 6'5"- do you think a RAV4 will be a good fit? Legroom, headroom, rear driver's side legroom with the seat all the way back?"

Curt responds, "Great questions, and good for you for thinking ahead on an expensive purchase."

However, Curt now has a lot of time behind the wheel of the RAV4 Hybrid, and his answers reveal a lot more about the compact SUV. 

He says, "I'm 6,' and sometimes I feel cramped in the driver's seat. With the seat all the way back and down, my head seems close to the roof. The legroom feels a little tight, also. The seats are not the most comfortable for long drives. With the front seats all the way back, there's very little legroom in the backseat!"

Jamie asks, "What about cargo space? Is it decent?"

Curt: "The back seats go down, adding to the cargo space. However, there's not a lot of space in the trunk area, but I'm also coming from a Sienna minivan, and I have a full-sized truck" (Dodge Ram pickup).   

Jamie asks about the hybrid fuel mileage. This question is for hybrid owners. What kind of fuel economy are you getting?"

What a difference 10 months make.

Remember how excited Curt was two weeks into owning the RAV4 Hybrid about its fuel mileage? The first tank showed 78 mpg. Now he gets 30-34 mpg on the highway, which he and his wife often do.

"I would definitely get a hybrid if half or more of your driving is in town. My wife gets 42-46 in town, hand-calculated at fill-ups. However, if you have a heavy foot all the time, expect 40 mpg or less."

"The RAV4 Hybrid doesn't achieve great fuel mileage when driving at speeds above 65 mph. When we do, we only average 30-34 mpg, which is still not bad." 

Jamie asks another question, "Is there anything you would change about your RAV4 if you could? If so, what?”

Curt has a few things he doesn't like about the RAV4 after owning it for 10 months. 

He says, "We have had our 2024 RAV4 Hybrid XSE for about a year now. Overall, l love this car; however, it's not perfect." 

"The things I don't like about it. It has a rough ride on the highway due to its short wheelbase, and it has crappy factory tires. The wind and road noise at highway speeds are terrible. One day in town, it was very windy, and in the passenger seat, I could feel the wind coming in under and around the door."

What Does Curt like about the RAV4 Hybrid?

"We love this car because it's easy to drive and park, it gets great mileage (in the city), we have all the safety features, a 360 camera, and I love the cameras. The largest screen with the JBL upgraded stereo system."

Curt gives more advice to Jamie after his final question.  

Jamie asks, "I'm mainly interested in the RAV4 first and foremost because of Toyota's reputation for reliability and build quality, because I plan to keep my next car for several years. What do you think of the RAV4?"

He says, "Honestly, I would go drive them."

"I think a Toyota Highlander might fit you better. You should take a look at Subaru; they brought out a Forester hybrid this year. The Outback or Forester might be a better fit for you. They are also very reliable. Toyota's quality and reliability are not what they were 5-10 years ago."

Conclusion and My Advice

As an automotive journalist with over 30 years of experience, my advice is to conduct thorough research, rather than relying solely on the opinions of automotive journalists who provide their assessments after a one-week test drive. 

As you can see from Curt's dialogue over the ten months he owned the RAV4 Hybrid, his perspective changed the longer he owned the compact SUV. This is a much more accurate view from an owner's personal experience.

It's impossible to get a good idea of what a car is like in one week. Curt thought his RAV4 was perfect after two weeks. However, now he has a much better idea after nearly a year behind the wheel. 

If you are researching any vehicle, not just the Toyota RAV4 Hybrid, visit the owner forums and read what people are saying. If you want to be proactive, ask the vehicles' owners specific questions about the model, like Jamie did. You will get a more accurate perspective. 

It's Your Turn

Do you own a Toyota RAV4 Hybrid? What do you think about the compact SUV after owning it for a year? If so, click the red Add New Comment link below and let us know.

Check out my Toyota RAV4 story: I Just Bought a 2025 Toyota RAV4 XLE, Put 1000 Miles On It, and I Already Want To Trade It In, This Car Is a Total Disappointment

I am Denis Flierl, a Senior Torque News Reporter since 2012. My 30+ year tenure in the automotive industry, initially in a consulting role with every major car brand and later as a freelance journalist test-driving new vehicles, has equipped me with a wealth of knowledge. I specialize in reporting the latest automotive news and providing expert analysis on Subaru, which you'll find here, ensuring that you, as a reader, are always well-informed and up-to-date. Follow me on my X SubaruReportAll Subaru, WRXSTI, @DenisFlierlFacebook, and Instagram.

Photo credit: Denis Flierl via Curt

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Submitted by Deng Li (not verified) on June 12, 2025 - 5:10AM

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Toyota reliability has become terrible because Toyota switched to cheap Chinese parts to save money. Newer Toyotas break down frequently. Statistically, if you want reliability, buy a Ford or GM.

We own a 2021 Toyota RAV4 hybrid. I owned a Toyota Previa and loved it. However the RAV4 was disappointing as we got a recall notice on the passenger airbag not deploying, back in late 2022 and it still isn’t fixed! I've contacted the TOYOTA dealership several times without any luck, and they have no updates on when the issue will be fixed. I hope they fixed the new 2025 RAV4 hybrid plug-in, that’s so many people are interested in

I am 6'1 and feel very cramped. The console is too close to my knee. This 2020 is definitely not as comfortable to drive as my 2018 was . I am two months in. The lane keep assist makes the back seat passengers nauseated. I have had to leave it turned off when I have a passenger. I'm hoping I can keep the miles down and break even selling it in 10 months.

GM and Ford are both having major powertrain issues and have left several people stuck with nothing to drive, sometimes for over a year now. Google it if you want to know more. Several of my customers are waiting for GM to redesign both the transactions and engines and still no ETA on a fix.

Submitted by Jim Edwards (not verified) on June 13, 2025 - 8:54AM

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Couldn't take the road noise, the rough ride and uncomfortable seats any longer. Got rid of the 2022 Rav4 and got into a 2025 Subaru Forester. 4 months and I love everything about it. If you're thinking of a Toyota drive a Subaru after you test drive the Rav.

Same here. At first , I felt in love with 2020 RAV4 XLE premium but highway noise and rattling noises from fit and finish drove me nuts. I ended up selling after 2 years of ownership (got great values from Carmax) and ended up with 2022 Mazda cx-5 carbon edition, Awesome craftsmanship , solid, nice interior, quiet cabin on freeway. I would definitely recommend to check out Mazda CX-50 hybrid now and CX-5 hybrid in upcoming year.

Submitted by Santiago B Tejada (not verified) on June 13, 2025 - 11:37AM

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Hello,
With vehicles, sometimes it is a matter of "Good or bad luck". But most of the times it has to do with what we do or not and our driving style.
We have a 2023 RAV4 hybrid (Japanese manufactured) and in almost three years/32,000 miles there is nothing to complain about.
The vehicle is performing as expected, displaying the reliability that Toyota vehicles have been known for.

Submitted by Dan (not verified) on June 13, 2025 - 12:35PM

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Had the exact same ordered 2021 was $36.5 k. Prime was announced, cancelled XSE and bought the fully loaded Prime for $40.8 k and it's first car I have ever loved. Different market now but still think you overpaid.

Submitted by Gregor (not verified) on June 13, 2025 - 12:53PM

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I am 6’3” tall and had to buy an LE simply to not have the sunroof and more headroom. But I am very comfortable in it. (2024 LE Hybrid).

Typical to many cars today where in the aim of lowering weight for fuel savings; less material is used for sound deadening and thicker window glass.

We got window tint on ours, I added sound deadening mat on the door and hatch and lots of stick on foam pads for further sound isolation. Especially in the back cargo area. Made a big difference to dropping the wind and road noise.

Very happy with the vehicle. Amazing fuel economy and comfort for the whole family with a very reasonable purchase price.

Submitted by Bryan T Martin (not verified) on June 13, 2025 - 2:35PM

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I guess it's all in your luck because I'm on my 10th Toyota that I've put over 200,000 miles on in right around 4 years and I've never had a single problem with any one of them.. literally nothing other than normal wear and tear

Submitted by Rick Atkinson (not verified) on June 13, 2025 - 3:06PM

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We have a Rav 4 Limited, and on the whole, do love it.
BUT, I would have to agree that Toyota quality is not what it used to be.
We have had the power back hatch actuators replaced twice in 76000km. They have no protection for dust egress, and slowly start getting erratic and then fail. After the last replacement, it was recommended that we wipe them clean regularly to stop dust build up.
Another major fault is that there is still no camber adjustment on the rear wheels. We are now on our third set of tyres after 76000 km. The tyres keep chewing out the inside edge. Perhaps this is why Toyota recommend rotation every 5000km. I would not buy another one before getting an independent wheel alignment done.
Also agree on road noise, one of the noisiest cars I have owned, especially on New Zealand rough seal roads.
It is a pity, because we do love the car, but would not automatically buy another one without having a good look at the market first.

Submitted by Michael E Wilson (not verified) on June 13, 2025 - 4:19PM

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I own a 2021 rav 4 hybrid. It is Japanese made and I love it. I average around 38 mpg except for the winter time. The colder it gets, the worse the mpg. It's like the hybrid part is non functional in really cold weather. The new tires they come with are crap. Michelin defenders really make it smooth riding and quieter.

Submitted by Rosslynn A Worley (not verified) on June 13, 2025 - 4:27PM

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My husband and I had a RAV4 on order as there were none available readily. We were fairly certain that this was the right vehicle for us. As we waited and waited for it to come in the dealership became increasingly abuse verbally followed by a string of lies. Finally we just stopped the process, and gave them back their car. We had had trouble getting our Tacoma serviced at this dealership so walking out the door was not heartbreaking. Now, we are so happy that we stopped the sale as we LOVE the vehicle that we selected. We ride for hours comfortably. Anyone in the back seat has serious leg room. Great mileage. My husband thought about sending a Thank You Note to the extremely abusive employee that lead to our departure from the dealership. BTW my brother and sister-in-law have a RAV4 and they only drive it locally due to lack of room and comfort for the long haul.

Submitted by ROBERT L GARDNER JR (not verified) on June 13, 2025 - 7:26PM

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I realize you're talking 25 RAV4. Little disappointment in my 22 RAV4 for the same reasons no room in the right passenger seat. It won't adjust sits too high. Wind noise on the highway unacceptable for this quality of a vehicle. Toyota decided to make my push three times for remote start on the key fob a subscription item after 3 years even though my 10-year-old Prius and 12 year old Camry have those features forever. Was not told when I bought that car that it was going to expire after 3 years. Very disappointed.

Submitted by Vince (not verified) on June 13, 2025 - 7:59PM

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We are on our 5th RAV 4 in a row. We lease, so we get a new one every 3 years. The last 3 have been hybrids. We loved each one and they get better each time. Never had any warranty issues, other than factory recalls. I will say that the 2019 came with Firestone tires and they were terrible. Had to be replaced before the end of the lease. Current 2022 has Michelins and they are great. Planning on getting a 2026 when they are out.

Submitted by Eve (not verified) on June 13, 2025 - 10:04PM

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All of this is correct about the rag 4 hybrid. I still love it. I’m only 5 feet but my son who is 5’8” feels it’s too tight for him. It can be loud and stiff ride but I still love mine. The screen doesn’t always work at all though about 2/3 of the time which stinks.

Submitted by Gary Meredith (not verified) on June 14, 2025 - 12:39AM

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I bought a good used 2020 Toyota RAV4 hybrid Limited I bought it on January 1st of 2023 I absolutely love this car the only thing it has that's really wrong with it is it doesn't have a power passenger seat other than that I actually love the car I take it off road I have BFGoodrich off road tires on it and it does fantastic I couldn't answer anymore , I don't see why anybody would complain about these cars it gets me between 38 and 40 miles per gallon every time I fill it up and I drive it sainly , the people who don't drive there's sainly obviously they're not going to get very good mileage .

Submitted by Corey (not verified) on June 14, 2025 - 2:59AM

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I had the same model for a year. Absolutely loved it and had zero complaints. BUT, I should have purchased the Prime, so after a year I did just that. Now I've had the RAV4 PRIME for just over a year and I love it even more than the conventional hybrid model.

Submitted by Jayne Herman (not verified) on June 14, 2025 - 7:40AM

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I have a 2024 RAV4 hybrid and I love it! I find it very comfortable on trips and very quiet when driving. I am 5’10” and have plenty of room front and back seats. My gas mileage is usually around 40 mph in town and 37-39 mpg on the highway - definitely a step up from my 2020 RAV. This is my 3rd RAV and I couldn’t be happier!

Submitted by François (not verified) on June 14, 2025 - 7:43AM

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Had a 2019 hybrid RAV4 (Same generation) and couldn't wait to get rid of it in 2023.

Had a Christmas light show of warnings in the dash every time the temperature would drop below -15C and did a short trip (To daycare), one day the car refused to start for hakf an hour and this ordeal lasted two years, until they replaced a resistor (And told me the problem could still happen, which was not exactly confidence inspiring).

Had the fuel pump replaced due to a recall.

Had a hinge replaced on the rear hatch, the gap was so wide on top that snow would go in, turn to ice, and for some reason there's no pressure sensors on the automatic hatch opening, so the hinge was forced open and cracked halfway (I could have lost it on a highway eventually...).

Then the cablegate scandal came out, I never personnaly experienced the replacement of the cable going to the rear motor because it could rust away (Nor the 8000$ CDN Toyota would charge to replace it), but that was the last straw. Eventually Toyota decided to extend warranty coverage on this cable to 8 years/160 000 km, but with one month wait time to get your car back after it could break down anytime on a highway, that was still a bad omen.

Never touching a Toyota again even with a 100-ft pole.

Submitted by Bill (not verified) on June 14, 2025 - 8:13AM

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Toyota was never reliable or hold their value. It's just a bunch of marketing junk and proves that people don't hang on to their cars. The cars don't and never lasted. It was just Toyota brainwashing idiots to pay top dollar for economy junk. Let's see where these cars will be in 6 years. Highly doubt people can fix them with all the shotty tech.

Submitted by Joe (not verified) on June 14, 2025 - 8:53AM

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My 2022 XLE Hybrid has 90,000 miles, and ZERO issues. The seats are amazing (6ft, 250 lb).
I can average 50 mpg in combined driving if I drive rideshare (always in Eco mode), with or without AC.
Once you know how to maximize the car’s tech, you can easily exceed the EPA mpg.
The ONLY thing that bugged me was the little rubber button cushion on the armrest top that flips up - it lost its springiness, and the armrest would rattle. I fixed this with a sticky clear bumper button.
I’m currently rolling on Michelin Defender 2 tires - really smoothed out the ride!
Changed diff fluid and trans fluid at 85,000 miles. Tech showed me the fluids - looked clean and almost original color.
Amazing engineering in this vehicle.
Bonus: it gets the best mpg with regular unleaded 87, vs 88 with 15% ethanol.
I’ve tested this multiple times.

Submitted by Amy (not verified) on June 14, 2025 - 9:17AM

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We bought a 2024 Rav4 new. I had chips and peeling of the white paint by 3000 miles. I then looked online about the paint and saw there have been issues with it. I spoke to the dealer where we bought and they agreed it looked thin but said it looked like something hit it (even though there were 2 places in different area of the car). They took photos and said they'd send them to the Toyota rep but we could never get follow up. Also asked another dealer at our first service appointment and they weren't helpful either. You barely touch the car, it gets a mark. Definitely wouldn't get white again. The car itself is fine, not great. A little noisy, not great acceleration, and screen stopped working right half the time after a few months. We average around 31mpg (not a hybrid).

Submitted by Rene (not verified) on June 14, 2025 - 11:17AM

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Love. Love. Love my 2025 RAV4 XLE Hybrid. What's not to love? I don't understand the comments about road noise. What road noise? Smooth running, roomy, great mileage, handles amazingly.

Submitted by Steve Odom (not verified) on June 14, 2025 - 3:09PM

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I've owned five RAV4s. Four of them have been RAV4 hybrids and presently s e hybrid. I have averaged over 44 miles per gallon on each car. The only word I can use to describe my experience is amazing. Looking forward to buy a 2026 RAV4 hybrid SE.

Submitted by Don (not verified) on June 14, 2025 - 4:40PM

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Have a 2021 rav hybrid. Has 285k miles and love it. Never has had any mechanical problems and has never seen mechanic except for oil changes. Still drive it daily 300 to 500 miles. Rides great and I am 6ft and 280 and plenty of room.

Submitted by Jerry Hobbs (not verified) on June 14, 2025 - 6:55PM

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We have a 2023 RAV4 limited hybrid. Love it. I’m 6’ and very comfortable. We average 40.5 mpg combined road/city driving. It’s quiet on the road. We took 4 adults with lots of luggage on a 7 hour trip to the coast. My brother at 6’1” sat in the back seat. He’s usually a whiner but said he was perfectly comfortable. No complaints at all. This is my 6th Toyota and definitely not my last. Sounds like a few of you are like my brother. Whiners.

Submitted by Ronald Witherspoon (not verified) on June 14, 2025 - 8:02PM

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Never mentioned reliability and durability as they only have a few thousand miles on it. The air around the door is disappointing but the trie messure is reliability and durability not how short the seats are...